Super friendly and amazing service. I messaged with them online and popped in the next day. They…read morewere able to do the repair of my Thule backpack zipper seam for a very reasonable price while I waited. I'd recommend them for any luggage / shoe / garment repairs with no reservations. Very happy! Thanks, nice lady @ Bill's!

Very poor workmanship with shoe repair. I have had shoes repaired before at other shops and have…read morenever seen results so poor. I echo the other review in which my shoes (two pair) came out damaged and cosmetically undesirable to wear due to scuffing. When I asked for the work to be corrected, he got argumentative and said he would only fix it once and if it wasn't right, I would have to deal with it... Very unprofessional behavior and indicative of the workmanship.

they do good work but they are pricey.I paid $60 just for a new plastic heel repair.read more

I don't want to give this place any stars but you have to in order to write a review!! NEVERV TAKE…read moreYOUR SHOES TO THIS PLACE!! I took a pair of shoes to have the elastic remove from the strap because it kept slipping off my heel, a simple task right?? It was on July 25, 2026 & had to pay upfront $30 which was excessive but I needed it done! The woman who works there her name is Cynthia has the personality of a Rattlesnake! She rude & just plain nasty & unpleasant! Tells me that it will take approximately 60 days? Right away I thought it was a joke!! This is at the most a half hour job & I told her I needed them before that so she said around 45 days which is still crazy. I waited went back twice hoping they would be there early NOPE! Finally I go back after the 45 days & was told they were not ready! I was pleasant but insisted I needed the shoes immediately!! I get the shoes 2 days after the promised date, no apology & then she tries to imitate me & we had a few choice words! The repair is the worst job I have ever, ever seen! I have never met people like this & am shocked that they remain in business!! This place needs to be investigated because there has to be something else going on there!! Don't use this place because they have absolutely no clue how to repair shoes or run a business!!!!!!

I stopped by The Shoe Shoppe in Tysons because I have a pair of slingback heels that I love, but…read morethe back strap constantly slips off my foot and makes them almost impossible to walk in. I really wanted to wear them to my cousins wedding and this shop came recommended. I originally thought the strap needed to be shortened, but the staff suggested a different fix. They told me that adding a pad under my foot and a non-slip band on the strap would solve the issue. It helped a little, but not completely leaving me somewhat disappointed. In addition to not receiving a complete fix, what really disappointed me was the service or lack thereof. The man working there barely looked up from what he was doing and never asked me to try on the shoe to see the problem for himself. He gave short, vague suggestions and seemed uninterested in actually helping. I had to walk back and forth to the shelves three separate times to find the products he mentioned, rather than him taking a moment to show me where they were. The whole interaction felt dismissive and rushed. The shop itself is tucked away inside Tysons Mall, so it is easy to miss unless you are looking for it. While it is convenient if you are already nearby, I would not make a special trip back. For a store that specializes in shoes, I expected more attention and care. The experience left me unimpressed and still struggling with the same pair of shoes.

Horrible shop. They repaired an open seam on my handbag. The repair is not straight and is so…read moresloppy. The bag now has holes in it and cannot be repaired. The owner Lee's response, sue him. Buyer beware, this is not a reputable shop.

This shop was VERY NICE and VERY CLEAN!! The owner was super kind and very respectful and…read moreresponsive to any questions. We had a black Coach leather belt to get sized and it wasn't going to take long at all for it to de done. FANTASTIC CUSTOMER SERVICE and we would highly recommend this shop for your tailoring needs!!

The tailor is exceptional. Has a great eye and takes measurements very quickly. Cost for…read morealterations is also higher than I expected. Lastly verify delivery of your garment before you drop them off. The shop may ideally be able to get to your garments in a short time, but actually will not be able to deliver.

I'm not sure why it took me so long to place this review. A1 Cleaners has to be one of the best…read morehidden gems in our area. The staff is always friendly. Their pricing is reasonable and I've never had any issues with any of my garments. Weren't sure if you were aware but, they also do tailoring at this location too. Great place and highly recommended.

One of my neighbors posted about A1 cleaners as their go-to for getting tailoring done on their…read moreclothes. I needed a quick turnaround on tailoring for my son's suit and they got it back to me in 5 days and for a good price in spite of me needing to rush it. I thought that only the pants needed to be hemmed but they showed me where his suit jacket needed to be taken in as well. It fit him perfectly when we got it back. I highly recommend A1.

Have used this business twice to repair my boots Everyone is friendly. Fast and thorough repair.read more

Casmera should not be called a shoe repair shop. They should be called 'leather repair.' Over the…read morelast four months I have had three separate leather items repaired, cleaned and re-stiched/seamed. I had a leather jacket and two purses repaired. Bar none, the repairs were the best I have ever had done anywhere! The quality was outstanding! Their attention to detail is not something I see anymore. On all three repairs they found extra items that needed TLC and did them without extra charges. The staff is always friendly too. I would rate them 4 & 1/2 stars on their workmanship if I could. I would give Casmera 5 stars if they were not so in demand and took longer than expected for all the jobs. That is a great problem to have. Also, striving toward better communication with their customers about the repairs would definitely give them five stars. Don't go anywhere else. Go to Casmera. They were out of the way for me, but so worth it!

Great repair shop, good shoe selection, and friendly service! Local business with "in town"…read morelocation. Repeat customer!

Ryan is great. Very knowledgeable and helpful. He crafted sole savers on two pairs of Tecovas…read morecowboy boots, extending the life of the leather soles of the boots by years. Price was very reasonable. Highly recommend!

Another outstanding job by Hector Shoe Repair. I've had this pair of Birks for about 30 years, I…read moregot them at the Birkenstock factory in Germany. This is the 3rd time they've been resoled. I wish I had a before pic but they are better than brand new now. Even with a total refurbishment it was cheaper than a new pair that aren't half as comfortable. He even fixed a small tear where my dog chewed on them when he was a puppy. The only place I'll go for shoe or leather repair.

Hector did a fabulous job rejuvenating my old Bruno Magli sandles, and two pairs of Ferragamo…read morepumps! They look great! I will be bringing more in soon. Hector is the best shoe repair man for a very reasonable price!

Excellent business, friendly and reliable! Quality cleaning, pressing, and more. The negative…read morereviews are weird. ​

They do their work but can't update the website. Hate places like this will not be returning for…read morethem to clean my clothes. I can pay anyone else 6.25 to clean my clothes and their website will be right for when they close.

They are the best! Great work. Fair prices and an all around great experience. I asked if he…read morecould use an existing Sunbrella cover that was a wrap around and make it fitted. They made it work. I was so happy that my cover was not going to waste.

Friendly service, great work and a nice price for the shoe repair I had done. Compares more…read morefavorably price wise than my experience with a cobbler in Old Town Alexandria.