I've taken my dog here for grooming before and was very pleased with the price and quality. He's an…read moreAustralian shepherd so it can be hard to do a good job. I had an appointment tomorrow at 10 am and they called me at 8:45 pm telling me they had to cancel my NEXT DAY APPOINTMENT because the groomer was "out". And they can't get me rescheduled until July 1st which is over a week wait. I think this is extremely unprofessional and think they could be done better. Won't be coming back.

Thank you petsmart this why I will never go petco again!…read more The lady at petco at the door was rude first off! She had a clipboard in her hand talking to everyone coming into the store. She asked if why I was coming to the store was essential. I stated yes! I was in the store about five minutes and the lady harassed me stating the items I collected were not essential items and she only l "LET" me in the store because I stated I was getting essential things. Now let me tell you what I had. First I had a dog bowl for food I just purchased a dog from the shelter and needed a bowl. Second I had a leash since there are leash laws and I don't have a fenced in yard! But no the petco manager in liberty stays fuck the leash laws that's not essential! Furthermore, my dog has bowel issues since I did adopt a pet with special needs and I need diapers for my dog. But again that's not essential I just need to let my dog shit all over the house, because I can't let him out cause I don't have a leash and petco states that not essential! Furthermore, I was getting a collar and heading to get him some food again because I just purchased him! When this witch came up to me stating you need to grab ur things and check out we are not allowing anyone in the store for a length of time. I was like in there literally 5 definitely less then 8 min. I said no it's ok. So I turned to put my items down she says... just put them down then and go! I was like seriously!!! You would have thought I fucking stole something the way she was treating me! Then she said have a nice day very Condescendingly!!! At this point she was trying to just piss me off since I didn't purchase anything. She was rude! Just as an FYI I went to petsmart and had no issues at all!!! They were great purchased everything I needed without any attitude or harassment! Just saying if you don't want customers don't be open no need to treat the ones you have like shit!

Just got our border collie back from a trim Becky does such a great job We use her every year and…read moreDomino loves her.We highly recommend her

Becky did a great job grooming my dog. My pet always looks fantastic and smells good. Becky makes…read moreour pet feel special!

Everyone at Paw is wonderful and my baby boy, Jett is always looking so handsome when I pick him…read moreup! Thank you for all you guys do!

My 3 month old puppy really needed her face trimmed, but she wouldn't let anyone do it. The lovely…read morewoman here managed to get her cleaned up! She wasn't scared or anxious there at all. 100% thankful for her skill. The place is a smaller house with plenty of kennels at the front. They are an older establishment, with prices that can't be beat. Before and after pic:

So thrilled To find this place. First time today went there to self-wash our dog; it's excellent!…read moreNice and clean individual room with all you need. Different types of shampoo and nice brushes. I like the Emu oil shampoo there. I also like they have the customer call to the schedule a time to wash your dog, so you don't have to wait. Great experience, and we will take our dogs there again for sure!

If you are nervous about taking your anxious dog to the groomer, look no further! This place is so…read moregentle with dogs, and cats. They are a stress free environment. If your dog isn't comfortable with something, they move on to the next thing, and let you know. Nyle took really good care of my anxious dog. My dog is also part golden retriever, which can be a difficult coat to groom. They also do cruelty free, pet friendly hair die. You just need to stop by and visit.

I was hired recently and fired after only working two days-Tonya (the owner) is all over the place…read moreemotionally and inconsistent with her actions and what she says she's going to do. I was fired after there was a minor accident with the puppies paw pad (taking accountability.) I did nick a little of the paw pad-however that is so common and almost always happens (but of course I still felt horrible about it)(and to be honest, she would have never known if I didn't out immediately)...however, when I told her after I spoke she reacted irrationally- accused me over and over of using scissors, even called me a liar!...-and I did NOT have scissors out AT ALL or around me! I was commuting over an hour to get back-and-forth to FUR BABIES and was Ubering- SHE RIPPED THE DOG OFF THE TABLE, AGGRESSIVELY, then told me to leave immediately!- she was also telling me that I was not allowed to carry out my own belonging-trying to insinuate that I was going to try to take something of hers? so in the time I worked there I had spent $140 on transportation -she is ghost !- I sent her a text the following day after I was fired, asking her how she was going to be paying me-no response.. I went in there in person two times and she wasn't in the shop not to mention she asked me for some ofmy own personal prescription of Adderall and told me that she was willing to pay for them I was willing to go above and beyond to help her because she can't get any groomer to stay and it makes sense now also, anybody who uses her for grooms nothing works right or is properly cleaned-she charges extra for what everybody else includes in the cost of a groom... I was surprised after giving my dog a bath I went to towel dry hiim- i couuldnt believe all the towels smell like cat urine so after the puppies get their bath and then you rub dirty towels all over their clean, smelling good coat, it smells like VERY STRONG cat pee immediately and it doesn't go away. I offered to take her towels home to wash them and she said no! I don't know how long she was going between washes because the washing machine was broke then she would just hang them to air dryshe was bragging on all the extras she charges for and how expensive one of the most cheap grooms are compared to anywhere else... as a pet owner , I would never let this woman anywhere near my animal. I am a true animal lover-her hostility is overwhelming and her care for your pet is nothing but money to her the whole time I was there she was either smoking a cigarette or going to McDonald's so I did all her work and paid all the money to get there and home and no payment of any kind. It's the principal.

Absolutely amazing! If I could rate 1 billion, I would. My dog Jake Johnson loves the owner and…read moreexperience. Pampered beyond ANY Grooming or Salon we have ever gone to. This place is the BEST!

The entire team is wonderful! We have always used this office and have been treated with nothing…read morebut respect and kindness. The front staff is easy to work with and very knowledgeable. The vet techs are amazing animal people. All of the veterinarians are outstanding practitioners, but Dr. Grow is top notch!!!! The boarding and grooming team truly love their jobs and can accommodate just about anything. If you need a vet, this is your place!

It is easy to get an appointment, and staff is very caring. Caring staff doesn't always translate…read moreto "knowledgable" staff though. When I couldn't get answers from the vet about why my pet was having health issues, I ended up taking my pet to a specialist over 40 miles away to get "REAL" answers and better care. Seems like either the vets don't want you to know the truth about your pet, or they just don't know. I repeatedly expressed concern over putting my pet on long term steroids to reduce inflammation, yet got no reassurances or answers. Maybe this is just common vet practice I didn't know, but I didn't appreciate being kept in the dark.

I took my 14 pound pup for an upgraded groom, per the normal summer time routines. I was told it…read morewould be a few hours, 4 hours later I received a text update saying it would be about an hour more, I have NO concerns with the TIME needed to groom my dog correctly and safely. HERE are where the issues began- I go to pick him up, for the first time a different groomer says uhh here go pay first, then I will bring him out, he might be a little wet. I said umm, please dry him then, I don't pay almost 100$ for a wet dog, and he has fungal skin issues and CAN't be left wet. this is all in his info/chart. I am handed a dripping, shivering dog. I go to the front and ask for assistance as this is unacceptable. Paige, a groomer dries him again, store manager , Stacy comes out with these solutions: 1- I don't know why are dryers just don't work well they don't have strong heat... (that's a you issue Stacy not a ME issue) 2- Request a senior groomer.... Ok so you say the dryers don't work, but through the groomer who was already gone for the day under the bus as the reason my dog was not dried? So Paige gives me my god back about 10 minutes later and he is still wet. I explain to store manager Stacy this is unacceptable, i want a return, she walks away. I go to the front thinking she is meeting me there. For 30 minutes store manager Stacy walked past me, ignored front desk, Whitney (who was WONDERFUL and the only person who showed me ANY customer service, and validated that pup should NOT be soaked) called to Stacy, and Stacy ignored her and walked out of the store. She looked right at me and walked out.... Whitney said she'd be right back and ran out after her, and returned alone. Whitney refunded me the groomer fees, saying Stacy doesn't know how to do the return. It's ok to not know how to do something, but dang, take this chance to LEARN! So by biggest complaint is that store manager Stacy just willfully ignored me for over 30 minutes, never apologized, never took responsibility for the issue. I would NOT recommend going here for grooming, or anything at this point. I asked for the district managers phone number to make a formal complaint against Stacy and she refused to provide me the number saying she doesn't know it. I will be calling other locations to get that number today.

I purchased a guinea pig exercise ball for my friends pet pig. Nice gesture.. right? Well, the pig…read morewas scared of the ball and wouldn't move in it and my friend returned the ball to me... the problem was it was out of their 30 day policy. 30 days!!! That's hardly time enough to know if it will work. I have no use for this ball, so I called the Liberty PetCo and spoke to Robert( nice guy). He understood my situation and I would be driving a long distance and wanted to clear this with them. All I asked for was an exchange. This was granted. However, today I show up at PetCo to exchange and found multiple issues. While on the sales floor I was not greeted-- I was actually COMPLETELY ignored by 2 employees. I was looking for something & could not find it any where. I decide on other items and proceed to check out. Manager is called up & off the bat her attire was very unprofessional and her attitude matched her unprofessional look. Kelsey was the manager and she asked the cashier who told me I could exchange the ball. When she told Kelsey it was Robert- Kelsey began to say Robert knows better than to do this & spoke on about him & made it clear she was unhappy about this exchange stating this one time only she will let it happen. Kelsey was not nice & perhaps having a bad day, but she did not need to take it out on her customer or her employee. Needless to say I will NEVER shop at PetCo again! I think the 30 day policy is a little much when all I needed was to exchange for a product I can actually use! What happened to customer service and professionalism!! Oh!! one more issue KELSEY was one of the employees that passed me at least twice!!

Teddy has been attending daycare, grooming, and boarding regularly since he was just a puppy…read more I truly can't say enough good things about the staff who care for him. We're always greeted with smiles and warm hellos, and his 99lb self never misses a chance to jump up and give them hugs! It means so much knowing he's loved and well taken care of every time we drop him off. Check them out--you won't be disappointed!

We absolutely love Camp Bow Wow Liberty!…read more The first photo says it all. They made Boaz a birthday card and gave him a toy for his birthday, which was the most adorable and thoughtful surprise. When I called on his birthday, they already knew it was his special day and were so sweet about it. It genuinely made me smile knowing they remembered and were already planning on celebrating him. Boaz was boarding there for 11 days, and the level of care and attention they gave him the entire time was incredible. It means so much to trust people who truly care about your dog like their own. The staff goes above and beyond, and you can tell how much love they pour into what they do. Highly recommend to anyone looking for a team that treats your pup like family