Absolutely exceptional service and products. I enjoyed the fertilizer. 46-0-0 which makes my yard…read morethe greenest in the neighborhood. The corn and birdseed keep all natures pets, fed on the fence

We love Merriam feed! They have a great selection, helpful staff, and great prices. It's beautiful…read moreand clean inside. We love bringing our kids in because they always have fun things for them as well. Love the community feel!

DO NOT SIGN UP FOR THE WELLNESS PLAN! Complete waste of money. Takes about $80+ out of your account…read moreevery month and only covers flea and tick meds and shots. Not worth it whatsoever. If you try to cancel they will charge you over $500+

If it were possible to rate this location below one star, I truly would…read more I visited the PetSmart on Antioch in Merriam this morning with scheduled full-grooming appointments for my two Shih Tzus, expecting courteous service and competent care. Unfortunately, from the moment I arrived, the experience was disappointing. There was no greeting, no acknowledgment, and no sense of warmth or professionalism. Instead, I was met with an unfriendly demeanor that made it clear my presence was viewed as an inconvenience. Despite speaking politely and respectfully, every interaction felt strained and unwelcome. I gave clear and reasonable instructions for my dogs' grooming needs--nothing complicated or unusual. My dogs are brushed daily and were not matted when I dropped them off. Yet one of them was returned with visible red marks on his chest and neck, attributed to "matting" and brushing irritation, which does not align with his condition beforehand. His nails were also left uneven, with some noticeably longer than others, reflecting a lack of attention and care. In addition, I paid for a teeth-cleaning service, and it was immediately clear upon pickup that this service had not been completed, which was extremely concerning and further eroded my confidence in the quality of care provided. This experience is especially disappointing because it is the second negative encounter I have had at this location. The first occurred over a year ago when I first moved to Kansas City. I only returned because the Ward Parkway PetSmart -- where the staff is consistently kind, professional, and attentive -- was fully booked. In hindsight, returning to the Antioch location was a mistake, and I take responsibility for giving it another chance. Lesson learned. My dogs mean the world to me, and I approach every pet-care professional with respect and appreciation. Unfortunately, that level of care and consideration was not returned here. I will not be visiting the PetSmart on Antioch in Merriam again, and I would encourage other pet owners to think carefully before trusting this location with their pets. Our animals deserve kinder, more attentive, and more professional care than what I experienced.

Now their bird seed IS expensive as well as their various feeders. However there's no better…read morequality. It's very important to keep wild birds well fed, especially during Winter. The staff is very helpful and knowledgeable.

Have visited and bought quite a few things from this retailer over the years. Stopped in 12/11/2019…read moreto get some bird seed. This store has a vast variety of products and the personnel have always been very personable and helpful with their wildlife knowledge. They currently have outdoor seed ornaments (shaped like owl, squirrel, santa) which are cute and great gifts for your wildlife friends. Get on their mailing list for discounts. My favorite is the Hot Pepper No-Mess Cylinder which deters the squirrels. They do not like hot peppers, but birds love it.

I come here pretty regularly when I need dog food. They are one of the few retailers that sell the…read moreparticular brand that I buy and the prices are always in line. I normally just run in and grab dog food but they have a lot of good products. I've also bought dog cookies that usually come in fun shapes and colors. I have one very picky dog who hates everything but loves those cookies. The store is always clean. The employees are always friendly and helpful. The store offers a good variety of products for all kinds of critters. The rewards program is pretty good and they frequently offer coupons. There is a self dog wash station. Occasionally, they host adoption pop ups too. They also have donation boxes at the front for various shelters. Definitely stop in for any needed pet supplies!

The staff there was so helpful in helping me get signed up for rewards! The selection of toys and…read moreother supplies, which was why I was there, was a nice selection. I purchased some catnip and some toys for my cats!

This place is amazing! As far as any ole pet store goes, this one far exceeds it! We go in there…read moreoften to hang out with Frankie- who isn't for sale BUT he's just the cutest and we definitely don't need a pet monkey even if he was for sale lol. They have a really amazing selection and even carry axolotls which are seemingly not easy to find otherwise. The staff is awesome, as they are ready and able to answer questions concerning care for the animals, and their selection of supplies is pretty amazing too! I saw a billboard on Shawnee mission parkway that said Frankie was being abused, so I went to check out things for myself- only to find that it certainly did not look like the case. I know PETA can sometimes get a little "too" radical, but TBH I am glad they are getting more business so others can see for themselves! Thanks Pet Stop!

The space right next door to them is doing construction and it's probably that the two share a…read moreventilation system. There is a foul, chemical smell in there. I couldn't breathe and didn't stay. Can't be good for the animals, and I hope it gets resolved quickly for their sake. The people can leave, as I did. The animals are stuck in there breathing in that noxious air.

I like their selection of cat food, they have great sale. Our neighborhood stay cats love their…read moregeneric food.

Always a pleasure going to this store, everyone is always helpful and kind…read more Got a couple nice pup baths and a toenail clip. Love this place! They have a a great self wash area and if you buy the club card its only $5 to self wash and includes shampoo and towels, a really great savings! Its always nice and clean and the staff is always friendly and helpful! $14 for the toenail clip. Lots of free parking out front. You can also order online and drive by pick-up as well. Please keep Purina one sensitive stomach salmon in stock! :) Mahalo and Aloha!

Friendly staff and great selection of products. They also offer services such as doggy nail…read moreclipping at very reasonable fees.

I was there a few months ago. I had a new puppy that was sick with giardia and on meds. the owner…read morespent a lot of time with me on the phone and when I went to the store explaining every detail about what I should and should not do. He also explained about the all the different dog foods and let me choose which dog food to buy. Long story short, He was very caring and knowledgeable about the illness and the nutrients that my puppy needed. My puppy is now very well and has grown so muscular and healthy is like night and day! I love everything about this store. They are like family!! :) I will always buy my dogs food from him!! God Bless you for everything, especially your big heart towards animals!