I left a review on Angie's List but loved these guys so much I wanted to show them love on Yelp as…read morewell. I was looking to have hardwood floors (previously purchased at a flooring warehouse) installed in my home along with a few heavy lifting projects around my house (door replacements, light fixtures, drywall repair). I had been getting estimates for weeks and received a variety of answers from "we can't use this material, you have to buy from us or we can't install" to "your drywall just needs a good scrape and paint, it should be fine" (which was not true since it had giant bits of TAR on it from a mirror and some pretty extensive dings in the drywall underneath). In comes Home-Aid Home Repair to the rescue. Mike came over within 2 days of me emailing him and gave me a written estimate the next day - which was also a holiday. Color me impressed! Price-wise, he was less than some of the other estimates I'd received and he also took the time to explain to me why certain things were possible with my materials and exactly what he was going to need to purchase to complete the project. I knew that I wanted to work with someone I trusted and who would "keep it real" with me throughout the process and he was all that and more. I confirmed him to work on my place right away. He and his crew showed up the following Monday on time (they even called in advance to say they were on their way) and they worked for 3 days to give my place a total facelift. They were up front about my displacement (they had to re-pour concrete which meant my dog and I had to find alternative housing, which was no big deal since they told me in advance) and also walked me through the whole process of what they were planning to do and how, along with the materials they were planning on using. I visited the site every day (not because I was checking in, but because I ran out of clothes/forgot things at my house) and they were working away every time! They were always exceedingly cordial and always called me "Miss" when I would arrive at my house. In the end, it ended up taking them 3 days to complete the job when he initially predicted it would take 4. The floors looked beautiful and he and his crew put everything back where it belonged as well as cleaned up after the construction mess. He also provided copies of the receipts for everything he purchased (no upcharging on materials!) By the end of the third day and they'd left, I just sat in my condo in total awe of the work that they'd done and how amazing my place looked. All-in-all, Mike and his crew are the diamond standard of home renovations and once my list of things to work on builds up a bit more, I have no hesitation in hiring him again for all of my home repair needs.

Just a great guy and team. Detailed in all the work they do and deliver 110% Highly recommend!read more

I asked for a quote regarding a room remodel. Their reviews seemed excellent, so I called in and…read moresent over architectural drawings complete with measurements. I was told I'd hear back in a day or two. I waited. Didn't hear anything back, called back. They said someone would call me. Waited - didn't hear anything. Called in a week later same thing. I get an email that asks for me to resend the original document. And then they quote 3 times higher than any other contractor. I played along to ask for the itemized quote (because theres no way that they could justify that number) but they couldn't give it. For a project that involves your house and $20K plus you want a professional company. My experience with them has been anything but professional - I 100% would not even waste your time.

I called this company to get answers to cabinet painting. The woman who answered was flippity and…read moreanswered around the question. Bottom line, customer reviews on painting included or insinuated they received good service on painting jobs to include cabinets. My question to the woman was, do you all paint cabinets? Her response, well not really!!! Well only if the cabinets are new. What lady? You either do or don't! So, you will paint a new cabinet but not and older or used cabinet? So, then I say, so you don't paint cabinets? She responds, yes...well, we don't really like to advertise cabinet painting, but we do make an exception...if the cabinets are new. Well, okay. ("So, we are pro's but only when we don't have to work hard") Lol! The Attitude, and that is the same attitude that you don't want to handle your business or your property. I am passing on working with this company.

Pete Vance was our project supervisor. We had a very good experience. Pete Vance responded in a…read moretimely way to all my communication. The subcontractors were professional, arrived when they said they would, worked diligently every day, and did a most excellent job. Thanks to all the guys, it's so nice to have my downstairs back.

Customers report inconsistent experiences with At Your Service Restoration & Renovation common…read morecomplaints cite poor communication and slow or unreliable follow‑up, unclear or surprising pricing, uneven quality between emergency mitigation and final repairs, and occasional scheduling delays; while some praise the initial response and drying work, negative reviews suggest recurring issues with responsiveness, project management, and value for money. Ways for them to improve: Standardize communications: commit to SLA response times (e.g., respond within 24 hours) and use status updates (email/text/portal) at key milestones. Clarify pricing & scope: provide written estimates with itemized costs, change‑order procedures, and approvals required before work begins. Strengthen project management: assign a single project lead per job, publish a timeline, and hold weekly check‑ins with customers. Train for handoff quality: ensure mitigation crews and repair teams share documentation and a checklist to avoid gaps between drying/demo and reconstruction. Improve scheduling reliability: implement real‑time scheduling tools and confirm appointments 24-48 hours in advance. Collect and act on feedback: request short post‑job surveys, track recurring complaints, and publish improvements taken to address top issues. Escalation & recovery process: offer a clear, fast escalation path and a remediation policy (discounts, rework guarantees, or third‑party inspections) to rebuild trust when failures occur.

Terrible value! Spent thousands only to have the shower pan leak into our kitchen! We want a refund…read morebut Wayne (nor Dan) has cared thus far and now he's up and closed shop to move to West Virginia.

Take note of the dates when the "good" reviews were. Hired for a remodel and it was a truly awful…read moreexperience. We are still correcting all of their mistakes 3 years later. I'll spare you of all the details but water lines left loose so we've had many leaks, large holes left in drywall behind appliances, zero sanding of mud before just painting over the walls, ZERO attention to detail, complete mess to clean up with paint over spray and caulk on the floors and windows, cabinets chipped and installed incorrectly. I can really go on and on, but please do yourself a favor and find someone else. These guys are no good.

Highly recommend Genti and his team. They just finished a living room renovation for us and did a…read morefantastic job. The work quality is top-tier, and they were professional, clean, and communicative throughout the entire process. They paid attention to details and made sure to ask clarifying questions when something in the requirements wasn't clear. I hope to work with them again on a future project.

Cannot recommend this group enough! I hired them to install a kitchen backsplash. The crew showed…read moreup on time, prepped the space throughly, perfectly installed the tile in a timely manner, and cleaned up leaving behind no trace that the work had been done. The price was incredibly fair for the quality of work, but most importantly I appreciate how they respected my home while they worked which is something I have found hard to come by. I will definitely recommend this group and will be using them again in the future.

Nick and Lee were great to work with. We had a leak on our roof due to bad caulk and they were able…read moreto repair it the same day. They also repaired our current roof by replacing shingles, nails, and caulk later in the week.

LB Roofing and Construction at my home in Atlanta, Georgia, did an outstanding job replacing my…read moreskylight and repairing my roof after storm damage, completing the work quickly and professionally at an affordable price. Their team was honest, transparent with the estimate, and truly trustworthy from start to finish--no hidden fees or upselling. I highly recommend them to anyone needing reliable roof repairs without breaking the bank

The person I spoke with per my initial phone call was pleasant. I was asked to text particular…read moredetails and pictures of the work being requested. Details were sent and I followed-up once by text. Never heard back. Thankfully we found an alternative contractor (who is responsive and professional) that we are very pleased with.

I hired YMH Construction to do some paint touch ups on the exterior of my house. Yehonatan was very…read moreprofessional and responsive and the work was excellently done. Highly recommended.

Jeremy did some repairs on my roof and did an excellent job. He was able to work in my job the…read morevery next day after I talked to him. He was courteous and professional and informative about my roof and the issues that I had going on. He quickly fixed my problem and it was a much cheaper cost than what I was expecting. I highly recommend Jeremy and Total Pro Roofing. If I have any roofing needs in the future, I'll definitely call them back out!

After being burned pretty badly by previous contractors, I went into this project with significant…read moretrust concerns. As a homeowner, I'm not someone who knows all the technical details, and I found myself having to ask very direct questions about licensing, tax IDs, and insurance just to feel protected. Working with Total Pro Roofing was a huge step forward in rebuilding that trust. MJ came highly recommended by a neighbor, and from the very beginning, he and his team were transparent, patient, and thorough. I wasn't going to be present during the project, so my mother acted as the on-site representative. MJ took the time to meet with her multiple times, provided pamphlets and documentation, and promptly supplied updated proof of insurance and Georgia tax ID when requested. I even contacted their insurance agent directly -- and everything checked out. The work itself was impeccable. The team completed the job in a single day, and when an unforeseen issue arose involving prior water damage and a punctured ceiling, they didn't hesitate to return and make flawless repairs. They were honest about the additional work needed and followed through with care and professionalism. I also want to highlight Amber at headquarters, who was absolutely wonderful -- always accessible, helpful with payment options, and quick to assist with warranty documentation and any questions I had. All in all, Total Pro Roofing didn't just replace shingles -- they truly repaired my roof, gutters, soffit, and more. They went above and beyond at every step, and I would highly recommend them to anyone looking for a company that values integrity, transparency, and quality workmanship.