Very helpful, patient and transparent when it comes to pricing options. They make going to the eye…read moredoctor an enjoyable experience.

Very clean office, staff was all very friendly, right on time for appointment and got me through…read morethe process very quickly. The Dr. answered all of my questions very thoroughly and it was a great experience for an eye exam for someone who does not do well with having things close to my eyes. They did have the option for an extra charge (insurance wouldn't cover it) to use a machine to take pictures of your eyes instead of being dilated which was a lifesaver! The seemed to have alot of options for glasses but luckily I did not need to purchase any!

I completely forgot to update my past eye exam and glasses!…read more Dr. Myers completed my exam and explained his findings without too much medical jargon but respectful enough to include pertinent terms. I really look forward to our visits. Once I was done with Dr. Myers, I was able to get to the main shopping event...GLASSES! The selection here is very well curated and tailored towards their patients needs and current fashion trends. I met with Susan who as usual, knew exactly what looks good on me and led me through the inventory. We discussed high and low bridge and what suits my face-I didn't even know this was a thing. After my selections, I went over to Jonathan who always remembers me and of course, Tom and his candor made this one of the highlights of my year.

Well, first of all I've been coming here since I was six years old for contacts and glasses and I…read morehave seen both of the doctors and they're both very professional and very nice today. I had to have a test done for glaucoma And I had Brooke help me out and I was very nervous because I'm young and didn't know what to expect and she was phenomenal. Very patient understanding and explained everything very well.

Just swung by after someone crushed my glasses while on a trip to Buffalo and a gentleman named…read moreRaja (sp?) fixed them up within 20mins, on-the-spot. Wildly customer-centric service here; the praise you see in all of these reviews is well-placed and definitely deserved.

Everyone here at this place is very friendly and the Dr. Bob is kind I like the fact that the young…read morelady cleaned my old glasses and gave me a case for them, close to home I love that and if it wasn't I still would come here, very amazing people

I have been going to Doctor Riedel for at least twenty years and my insurance paid for my visits…read more.. I took it for granted that this small, pleasant, professional business was the best! Last year, my insurance changed, and I went to a large franchised business.And was unpleasantly surprised by the eye exam and the service... So even though my insurance doesn't pay as much, I am back at Doctor Riedel's, and was there today for a routine eye exam in which he explained all the changes in my eyes...What to notice and what to look for and what to report to him in changes that I might notice... He spent quite a bit of time on my exam.And I got the perfect prescription! The office staff is helpful, pleasant and also takes it's time with each patient. The atmosphere is pleasant, cozy and friendly... nice vibe here! I highly recommend this place for an accurate prescription with the pleasant nature of a small business.

Doctor and Staff provides excellent care. I highly recommend this business for your optical needs.read more

3.5-4 Stars - overall had a good experience here…read more Both Lisa and Dr. O'Connor were pleasant and quick with the eye exam. Decent selection of glasses to choose from and the staff helping with your glasses were also kind and patient. I got an email a week after my appointment that said they were ready and I was able to walk in, have them fitted, and leave within 5-10 minutes. The only downside to my experience was the wait to start the eye exam. I think I was in the waiting room for about 20 mins before i was brought back. It was busy at 12:30 on a Thursday. Maybe it was just a fluke thing during spring break?

I had to get shots in my eye. Christine was excellent. Numbed me up great. Lindy was observing…read more Very caring individuals. As always, Dr. John is the best!

Visualeyes is the best optometrist in all of WNY, hands down. I have been a customer since they…read moreopened many years ago. Dave Leberer has taken care of myself and my wife's contacts during this time, always going through all the options available to us with all the newest products that come to market. David always makes sure to spend time with you and handle any concerns you may have. He is truly a master of his craft. His son Ian conducts the eye examinations with all the latest technology available, ensuring the right fit and prescription you will receive. If you care about your vision and eye health this is the optometrist you need to visit.

I've been getting my glasses at Visualeyes for quite a long time now…read more When they got an ophthalmologist, I started getting my eye exams there as well. And I even get my contact lenses there. I'm not absolutely certain how I started going there, perhaps convenience, but when I started to need help with reading there is where I went. After so many years the service has never once wavered. If I was dealing with Dave and learning about contact lenses, he was patient and helped me every step of the way until I found the ones that worked best for me. Dan is the consummate professional, and never forgets names, faces or to ask how the rest of the family are doing. Dawn is my personal fashion and design assistant. She knows what works for me and what my style esthetic is. But she also will pull things that are out of the box that I will love but may not have noticed on my own. And what's so important is that she knows what I don't like on my face, anything that's too small. She's honest enough to tell me when I try a frame that I like but it's not the right size for my face, rather than letting me buy something that reflects badly on me and then on the business as well, she will tell me "that's to small of a frame" and I am very grateful regardless of how much I may like the frame. Are the glasses more expensive than other glasses? Perhaps. But you aren't just buying a name for a names sake.You are truly buying the very best companies of their kind in the world. Names that are known by people who truly know quality as opposed to a label. And to be perfectly honest on the occasion when I have gone and bought glasses at a chain( because I was using my insurance at that time, buy the time everything was added up, there wasn't much of a difference really in cost. But a huge difference in quality and uniqueness and service. So here's another chance to get two birds with one stone. Support a local business and get excellent service and one of a kind glasses so you won't see your glasses on other people all over town. Try going to Visualeyes, make an appointment and relax and see how special you can look.

Gold Circle Optical just completely raised the bar for eyewear retailers!*…read moreSuper clean, woman owned, boutique style store, with an excellent selection of trendy, attractive, and one-of-a-kind frames. Everyone was really friendly, and the owner is the one who helped me. She listened to my preferences, and pulled an extensive sampling of frames, and took her time to help me find the perfect pair. AND she made my daughter feel included in the process. She just really made it all work, and it was a great experience! I would HIGHLY recommend. (*Note: I have not met the doctor on staff yet, but based on my experience today, I will be scheduling my next eye exam with her).

What an amazing discovery. Best service ever. So professional and the greatest service. No hidden…read morefees. Terri and her crew are so understanding and caring. Great to find a place that genuinely cares about your vision, you're not sure another number. Great service

Service and selection of frames is good. Eye doctor is there several days each week but was able to…read moretake a walk in for a quick check and consult.

I loved this place but am very angry right now because they are not in the network for DAVIS…read moreVISION! I had to scramble to find another optician to get my glasses done....