Kotar recovered data from a very damaged drive. It took them a while and couple of tries to get…read moreit, but the point is that they stuck with it. It took months and I think ​they even developed new tools to get more data. It was a mess. ​They were true to their word and recovered project data that would have taken me ​months to reproduce. I think other services would have given up. Robert does really care. (Back up your data now!)​. Minus half a star for infrequent communication.

Kotar recovered all of my data from a badly burnt and water damaged external hard drive. It was my…read moreonly digital archive of family photos, financial files, work history, etc. after a house fire. Kotar stuck with a difficult recovery, never giving up, and successfully recovered ALL of my files. I am so grateful I found this local business that did such an amazing job.

My aging PC showed signs of a failing hard drive, with symptoms described as a boot loop. I'm very…read morehappy with the job that Justin did. He was careful to explain everything, and answered all my questions. The SSD replacement is noticably faster -- quiet, and efficient. All of my files and programs are perfectly intact and performing as they should. The repair turnaround time was also excellent.

Expert, professional service. The staff are friendly, welcoming, most helpful and knowledgeable,…read moreand provide very quick service. I brought my desktop in, and it was repaired by the next business day.

While I may not be a fan of the relatively large deposits for most devices, at the end of the day…read moreit is a great service. Any issue, easy or difficult (even for people who know what they are doing), I will always have faith that they will figure out and fix the issue. If it costs a lot, it's usually at the fault of the manufacturer of the device getting repaired. For jobs that don't need new parts, price is perfectly acceptable in most cases. The micro soldering services are super nice to have nearby as not many repair shops are skilled enough for them.

I had a Dell Inspiron that was 2 years old and one of the hinges fell off of the LCD back cover…read morefront bezel. Dell Support was unhelpful and said the hinge issue isn't covered by warranty. I brought it to My Emergency Guy who had it fixed in less than 24 hours. It was great that they had the part in store and charged a great price as well. The communication was smooth and they seemed quite knowledgeable I will be back soon as I need another part replaced but the laptop is working and I am appreciative of the repairman's efforts and efficacy.

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

Fast, cheap, and lasting! I had an inexplicable and sudden keyboard problem with my 2021 macbook…read moreair. Tony had it back to me in like a day and a half. I will definitely return next time I need computer help!! Will not ever waste time or money on the apple store genius bar grift again.

He fixed the phone while I was waiting. The price was fair. If there is an iPhone that he can't…read morefix, that means no one can fix it. He is one of the few people I recommend without reservation.

This person requires that you make an appointment to see him at his downtown Berkeley location…read more There is virtually no parking available, save for a parking lot that charges $3.00 per hour. Made appointment three days in advance and drove to Berkeley and parked in $3 parking lot only to find that Joe flaked out and didn't show. To his credit, he managed to leave a text at 11:25 for our 11:45 appointment, which I couldn't read while driving. Just said, "Sorry, an issue came up today. I won't be available until Monday...." So, drove 25 minutes to get to Berkeley, paid $3 for parking, only to be stiffed. This rates as one of the worst experiences with service that I have ever had. THIS FELLOW IS AN INCONSIDERATE FLAKE. DO NOT USE.

Super fast, efficient, high-quality service! Gentleman was kind, clear, helpful and fast and also…read morejust had a really nice presence. Next time I need something for my iPhone I'm definitely coming back!

Absolutely excellent service! The owner is so kind, skilled, and professional. My two laptops were…read morefixed quickly, and any parts that needed replacing were done on site, which made the entire experience easy and stress-free. Expert-level work with care and precision. Reliable long-lasting results. You can truly feel how much they care about their customers. The best place for electronic and device repair -- highly recommend!

I generally don't write reviews but this is one of those rare businesses that you can't not write a…read morereview about. William and the Lazarus staff are incredibly skilled, kind, professional, communicative, and fair with pricing. He is one of the most experienced recovery professionals in the business (practically invented the industry) and you will be hard pressed to find a better price/quality ratio for data recovery (both locally and nationally). My Mac came back in better shape than when I had given it to them. They recovered all my files and I cannot recommend them enough.

Fantastic service. Could not be more satisfied with my experience here. The owner, William, is…read moreextremely friendly and attentive. I live a couple blocks away from this business and have used them on 2 occasions to fix macbook's. Both times he addressed the problem with ease and at a fair price in a more than timely manner. Great guy and very knowledgeable. I would highly recommend going to William at 2630 Judah St. for any and all tech needs. Thank you, William. You're the man! - Pat

If I could give the guy more stars I would because he was really friendly and fast!! I thought I'd…read morebe without my computer for about a week and got a call yesterday saying "hey your device is ready" and was surprised how fast the repair was. If you are looking for a place to repair your computer definitely come here it's worth every penny.

Incredibly friendly and knowledgeable owner. Highly recommended for detailed computer issues…read more Brought my dad's PC in for random blue screens with USB issues, and CCI was able to do a complete rebuild which found more issues that they were able to document and show me before pickup. He ended up installing new cooling and remounting motherboard to ensure nothing was shorting from previous builder's work. Price was lower than I expected so I tipped and plan to bring my computer in soon for diagnostics!

Everyone here has the utmost expertise and integrity! My husband and I have been in several times…read morefor various reasons and we have been 100% satisfied each and every time! They know their stuff, provide knowledge and honest answers and are always reasonable! A great find!

Took my MacBook to them to get a repair estimate on repairing the cracked screen, they gave me…read moreprice options of different screen replacement which I liked, I made my choice and few days later I picked it up. Very friendly, helpful and reasonably priced. Now my go to for future repairs.

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

Sal rescued me after Staples attempted to transfer the data from my old PC to a new one, making a…read moremess out of the files. Sal walked me thru transferring the data myself using an external drive over the phone...and I didn't even know him at this point. He later came to the house and completed the set up of the new PC. He thoroughly explained everything he was doing and answered all my questions. Exceptional customer service at a very reasonable cost. Highly recommend Sal for your computer needs.