Great communication. They showed up on time. Keys worked perfectly. Fraction of the dealer cost. Thanks!!!!!

I used the East Coast web page to make an appointment early Friday evening. Tim came to my home as promised at 9:00 a.m. on Saturday to make a new key for my 18 year old BMW convertible. Two weeks prior, I had asked a BMW dealership to do the same for me, but when they quoted $1080, I said "forget it." Tim's van is like a library of key parts, a computer controlled key cutter and loads of techie devices and software. In just a short while, Tim had re-birthed a brand new BMW key fob that was perfectly programmed for keyless entry and ignition start. He also cut a new (metal) key that was a part of the BMW electronic fob (years ago) that opens the driver's door lock. All in all, this was one of the most satisfying auto repair experiences in 55 years of my personal car ownership. Bravo Tim! read more

East Coast Chip Keys - Tim's work shop and van. - Keys & Locksmiths Near Me - Boxborough, Massachusetts

AWESOME! Dude is Pro - Legit - Days what he does and does what he says - solid business.

Great service at a very reasonable price! I had two chip keys that weren't working correctly and they were both fixed very quickly. I also got a full and understandable explanation of what was wrong and what needed to be done. I've gone to this business before and can't recommend it highly enough. For the staff: This was work done today but I didn't get an invoice number. read more

Lost my nissan leaf EV car key. Dealer would charge ~ $500 for the key. I brought a key and East Coast Chip Keys only charged me $145 for programing and cut. The programing process and cut only took 10 min. The key works great. Total cost is half of the dealer. Highly recommended! (For invoice 4300) read more

A new key for 1/3rd of the price the dealer would charge me. They did a good job. For my BMW CAS3+ system, it took about 2 hours to get the work completed, not the 30 min they advertise on the site. But that was fine for me. Discovered these guys driving behind their truck the other day. Lucky me. read more

East Coast Chip Keys - Company van - Keys & Locksmiths Near Me - Boxborough, Massachusetts

I have used East Coast Chip Keys twice now. Both experiences has been excellent. Both visits were easy and fast. Tim is great to work with. He's very friendly and knowledgeable. I recommend East Coast Chip Keys. read more

I bought a used Prius that only came with one set of keys and was warned that it would be around $350 to get an additional key from the dealer. Here I made an appointment online and got a copy made for almost half that. It took about 10 minutes and works great The place's parking lot seemed blocked off but it was easy to get street parking very nearby. read more

Great job and fast. I drove to the facility to get a better rate. More reasonable than car dealership.

I would 100% recommend this place. Tim was able to figure out exactly why my trunk would not open and was able to fix the problem promptly. Pricing was much less than if I had taken it to the dealer to fix read more

Ended up being more expensive than going to the VW dealer for my extra key. They had trouble with the software and they kept at it even though I had to take the car back three times as they figured it out and got new software etc. I appreciated the effort but when it ended up costing more than the dealer in the end I was disappointed. read more

Dude pulled up looked at my key from outside because it was locked in the car, and made a new key just from looking at the one locked in my car. I'm still speechless. I was very impressed, and he did it in minutes. I highly recommend East coast chip keys. read more

East Coast Chip Keys provided excellent customer service.Tim quickly fixed my cylinder problem and accurately diagnosed a second serious issue that I was unaware of. Very professional and smart. I highly recommend this business! read more

I had a key made for a Toyota Camry. After a few months, the key stopped working. I took it back only to discover there was only a 30 day warranty. The person reluctantly repaired the key which then failed after a few more months. Unacceptable. The person suggested I had somehow damaged the key. Unlikely since I've had another similar key on my keychain for 9 years with no problems. No way yo run a business. read more

1000x easier than going (or being towed!) to a dealer. Prompt, professional, responsive, respectful and fast. read more

East Coast Chip Keys - You - Keys & Locksmiths Near Me - Boxborough, Massachusetts

East Coast Chip Keys are Fantastic!! The plastic key broke inside the ignition and the BMW dealer was USELESS. BMW had no idea how to get the piece out. The East Coast Chip Key tech was excellent in our communication and fast service and great price!! Highly recommend! Put them in your address book. read more

I love East Coast Chip Key. Fast, efficient and reasonably priced, as said by another reviewer. I lose keys.....and this is the third or fourth time I have used them. They'll come to you, if you're stuck, too. I can't say enough nice things about them. read more

I see that the owner attempted to respond to my review. But not really. First, I didn't quarrel with the price quoted at the store. My complaint, rather, is that I was quoted a much lower price when I called, and I was NOT told that the price was only an estimate. East Coast's conduct smacks of bait and switch. Second, the rudeness was not the bait and switch. Rather, the rudeness was quite literally their rude, hostile demeanor. Even if they weren't going to honor the price they quoted me over the phone, they could have apologized for not having said that it was an estimate, not a fixed quotation. Third, I don't know where the owner gets $375 as the dealer price. Cityside Subaru priced the key replacement at $300. But this still misses the point. East Coast Chip is entitled to charge whatever they want. The reasons I strongly advise against patronizing them are, first, if they won't honor their word regarding pricing, I'm not confident about their reliability generally. Second, I don't enjoy dealing with rude people. If I had to choose, in fact, I'd pay a little more for a friendly transaction. read more

Friendly and Efficient! Be mindful that they require an appointment to be made online in this time of COVID and it was incredibly efficient. I waited a bit while they wrapped up another customer but ultimately was a quoted a more then fair price to have two keyless fobs copied from my original one. They had me back on the road within 15 minutes of attending to me and paid far less then what a dealer would have charged. Don't hesitate and give them a ring\book an appointment online! read more

Tim was so helpful, knowledgeable and efficient. Liked using the online booking system too. I would have driven to North Andover to get a duplicate ignition key, but going here saved me time. Felt good about what I was charged. I have peace of mind having a duplicate key that will save me headaches AND a new ignition key and remote that were super worn. Highly recommend. read more

Total scam artist who uses cheap imitation garbage that breaks and then won't stand behind his substandard work. Should have known from taking one look at the place so shame on me but don't be taken by this shady operation. read more

Great price, great service. I bought a used car which only came with one key, so I looked around for getting a duplicate made. The dealership price was $300. The price at East Coast Chip Keys was only $130 (plus tax). I arrived early and they agreed to see me early since they didn't have an appointment before mine. The man I saw was very polite and even showed me how to use my car's emergency key and center console transmitter spot to get into my car and get it running in case the key battery failed, which was far from obvious without someone showing how to do it. The key is working great. I would definitely recommend this business to anyone looking to get a duplicate for their car keys. read more

I called on a Saturday afternoon to get some spare keys for my car. We setup an appointment for later the same day. They duplicated my keys quickly and tested them in the door and ignition. The total bill was exactly what they quoted over the phone, which was less than half of what the dealer wanted. I would recommend this place to friends and co-workers. I have their number in my phone in case I get locked out of my house or car. read more

Tim answered my call on the first ring, and agreed to have me stop by in one-hour. He laser cut the FOB, and programmed two keys for less than he quoted me over the phone. If only every business operated as this one!! I highly recommend them. read more

This place is pretty great. I'll admit that it looks a bit sketchy from the outside, but that's probably because they put their money into knowing what they are about. I went there at 7:15am and the guy behind the counter was about to give me prices and explanations with no problem. Got two keys to my car copied in about 20 minutes. It was reasonably priced too. read more

The key I've used for 7 yrs stopped working but the other copy was fine. My 2007 Subaru's key has a computer chip in its head, so can only be reproduced by someone with the correct equipment to recode ALL the existing keys as well as a new one. I first called the dealer: they said $50 for a new key plus $42 for reprogramming all of them. They said "no one else can do this, only us." I knew that was not true, but that I needed to find a competent locksmith who knew what he was doing. I picked East Coast Chip Keys because: - They ONLY do automotive and motorcycle keys, so it was a good bet they knew what they were doing. - He was a AAA auto club certified locksmith. - When I called and described what I needed, he quoted me $27 less (and the key itself was only $10 of that price). - He was going to be at his storefront in Arlington, where I was going anyway, at a time I could get there. My experience: He did things the right way (e.g., cut the key from the code, not from tracing the other key), tested all the keys after recoding, took cash, check, or credit card, and verified my ID to make sure I wasn't stealing the car! read more

Two polar opposite customer service experiences 1) Amazing responsiveness to the difficult situation of losing the only set of keys to my car, parked in Central Parking at Logan, and yes, on a Saturday. The key guy showed up, went directly to my car and by the time I arrived to meet him, had already programmed a new, identical, totally functional key to my Ford Fiesta. 2) On the less glowing side - two days later, the replacement key showed up on my dashboard alert as "Low key battery." For $330, I'm thinking, the new one should have a totally charged battery. Not a big deal, but I drove to their shop to a) get a replacement battery; and 2) have a duplicate key made. 3) Highly negative service experience a. Starting with, the address on the receipt is for an address on Mass Ave in Arlington, and their offices are in Belmont. b. The guy in the office basically told me that a) he didn't know how to replace the battery, b) he didn't think they had a duplicate key on the premises; and c) that I needed to get out of the garage and go wait in my car while he looked for a replacement. In answer to my asking how long did he thought it would take to program the replacement, he refused to give an answer. 4) Net net - if you happen to need a replacement set of keys for your key-less car, for far less than you would pay the manufacturer, you can get new keys, FAST. If you go to their storefront in Belmont, the customer service is at a different level. read more

i FOUND EAST.COAST TO BE THE BEST PLACE FOR FOB REPAIRS AND KEYS: 3RD OR 4TH time I have used them and could not be any happier; they are fast, efficient, and very reasonable for their work; I had 2 key fobs repaired; my automatic door opener was acting up; got that fixed also and out of there for less than $25.00. Their new Pleasant Street location in Belmont, offers great parking and appointments can be made on line; they are the best and thanks for changing locations as Trapelo Road was a bit difficult with parking; wish you much success and thanks for being a great company!!! read more

They are nice, accurate and tell you the truth when dealing with a part of your car that can be expensive. They will be busy but they are wroth the wait. Don't pay a ton of money at the dealer. Come to these guys to get your key issues dealt with. I have a 2013 Porsche and one of the keys wasn't working. They fixed it and my infinity key at the same time. read more

Showed up within an hour. Fixed the chip in my old Audi key, got me a new audi key to go with it. Very reasonable prices. Highly recommended. read more

I got home yesterday and realized I had lost the key to our second car. Its better than losing it on the road and being stuck, but still an expensive lesson for being clumsy. I looked up a few places and checked out the reviews. East Coast Chip Keys was ten minutes away, cheaper than the dealer (event the one I called in NH). I made an appointment, Tim and his associate were there.. he took me right away. I sat on a nice bench outside and waited about 30 minutes as things were taken care off. Price exactly as quoted on the phone. I'd like to ad that after reading a few of the bad reviews... they are clearly fake. Work is done by appointment (easy enough to pick up the phone), I got a spot right out front, there are places to walk if I wanted to get something to eat... and Tim was very professional. I highly recommend them. Note: they do make calls, if you get locked out... professional and reasonable. read more

Amazing, quick service and very affordable! I'd highly recommend East Coast Chip Keys if you lose your car keys like me!

Came here tonight for advice about a damaged car key. Super fair and kind service. I was deciding between getting a key from a dealer and going here and so glad I chose this place. Thanks for your help! read more

Stopped in to this place when I lost my car keys (I had one back up but needed more than one set). So glad I didn't get it done at the hardware store! Prompt service while I waited even though I didn't have an appointment, and the price was half of what the hardware store was going to charge me. They even cleaned my locks for free so they are running smoother than before I lost my keys. read more

He said he would be there at 2pm. I got to my car early somehow so did he. We met at 1:24pm, in less than 25 minutes I had a valet and a key fob made. Vehicle entry was included in the key cost. Also the price was my original quote plus like less than $5 of taxes/fees. No bait and switch. I wished I called him the moment I knew my keys were gone. I would recommend everyone put the number for East Coast chip keys in their phone if you have a car. I paid $125 less than I would have paid a dealer and I basically got the valet key for free as it is part of their deal. If your locked out, don't have or lost your keys, and need a fobreplacement fob this business is your solution. Yelp gives you up to 11 price estimates for the region. There are only like 2 businesses (East Coast Chip and Boston Car Keys) that really provide this service most of the rest are scams or business that have more residential locksmith applications. read more

Update on East Coast Chip keys: I had a great experience getting a replacement chip key when this company was in Arlington 2 years ago and wrote them a good review. I thought the service was great and so was the price. Three months ago the key fob button that unlocks the car (and the alarm!) stopped working so I went back (followed them to Belmont when they moved from Arlington) and the young guy there repaired it while I waited and again I was a happy customer. Last week the button stopped working again so yesterday I took the fob back to them to find out if they could fix it and had a HORRIBLE experience that ruined my day. The owner was there this time ( I don't think he could possibly be the same guy as in Arlington) and it felt like he just didn't want to hear about the problem and I didn't really understand why. I didn't have the receipt with me for the original work but I said I could come back with it. And the young guy who did the work was there and I'm sure they have the interaction in their records. Anyway, I just wanted to know if it was repairable and I couldn't get a clear answer to any question, partially because he wouldn't let me finish a sentence without interrupting me. I felt like he was accusing me of trying to cheat them somehow. It was bizarre. After about 2 minutes of his disrespectful, insulting (and perplexing to me) behavior, he accused _me_ of having attitude and told me to leave!! Maybe he was having a bad day and I just walked into the middle of it but being rude and insulting to customers is no way to run a business. read more

50% off deal only good for valet key, not transponder key - I called and got the owner Tim initially, he gave me a great quote and later that day I went to their office on Mass Ave in Arlington and within 20 mins the guy there had cut and programmed 2 transponder keys for $330. Lexus wanted $350 for ONE KEY and I had to make a separate appointment to have it programmed. I had used a guy in Brighton before, but he didn't have the right equipment so the cut was off and took forever. read more

Needed to make a duplicate for my 2011 Altima... Looking for a decent price than the dealer.. Called BostonCarKeys and they were like $225 to $235... I was like really the dealer is asking for $260... whats the point of going to an independent locksmith.. Found East Coast Chip keys on google .. called Tim.. made an appointment and reached their shop.. He made a perfect copy for my transponder chip key explaining to me that in future even if i need a copy of my key as along as i have the PIN.. any locksmith can program it if you are not near the area.. The total cost was $125.... Sweet Deal Highly Recommended... read more

These guys are awesome. My mechanic referred me to East Coast when I was in need of a key replacement for my Lexus. I was able to obtain a same day appointment and they spent way more time than expected on an issue that was more complicated than we both initially realized. Instead of trying to capitalize on this and over charge me, they maintained the original quote and completed the service with a sense of humor and smile. I'll definitely be recommending them to anyone who needs auto/motorcycle locksmith or key replacement services! read more

Called ahead to have my keys replaced here. After the long drive I saw the shop and waited for the time we had scheduled. I knocked on the door but no one was there so I called and the person working said he won't be there for another half hour which I waited but no show I called again to see what was up but finally after an hour I gave up with the service and I called one last time to say good night. I decided to drive to Boston Car Keys I found parking no problem, they accepted walk ins and said after 15 minutes we'll be all set. Nice. I walked outside and around the block I saw DaCoopas Pizza which has delicious food. Great. After I came back my keys were waiting I tested it out on my car. Perfect. I drove home. The end. read more