They're reasonably priced and they did the job they were tasked to do. I think they're a solid 4.5 stars but I rounded up. My only issue is the amount of time it took to fix. In their defense, they were upfront with this information and I could've picked up my laptop and took it elsewhere. All in all I think they had the device nearly a month. It took a while to figure out what was wrong. Then it took a while to get the part. And then it took a while to fix. Thanks to Yelp reviewers because I took it there based on their 5 star reviews. read more

This is the only shop that I would bring my computer. There's no doubt that they are honest. They're straight on what they can repair and what they can't or what I shouldn't at the time I bring it in. If they can't repair it and don't do any special work to get to that point, they won't charge me. Shops I've worked with in the past have always required a $25 upfront fee. They'll always get my business. read more

This is my #1 go-to computer repair establishment. I've always been computer savvy but didn't want to risk ruining a brand new GPU. I called his shop 1 hour before closing, on a Saturday evening to see if he could do the install. I was given the go. They installed my GPU and power supply all while allowing me to watch, and explained the steps to me. Their prices are excellent and the service is phenomenal. Geek Squad will never be able to hold a candle to this type of shop. read more

Absolutely outstanding service. Lacy is competent, personable, and very professional. I needed an old Dell laptop serviced. He immediately diagnosed the problem and fixed it while I waited.... 15 minutes total and very, very reasonably priced. If you have a computer problem, Lacy and East Coast is the place to go. read more

Amazing service. I went there for them to fix my laptop with virus or hacker issue and he was able to fix it quickly and at a very fair price. Mr. Hill was knowledgeable and explained everything clearly. Highly recommended! read more

I got tricked into letting someone on line access my computer to help with my Microsoft Office 365. I quickly kicked them out but too late. My PC was locked. I took it to East Coast Computers (ECC) and met Lacy the owner. He is fantastic. He checked my laptop to make sure there were no trojans, cleaned out excess cookies, malware etc, and took the time to educate us on how to keep our computers safer. Too top it off, his charge to help us was incredibly inexpensive! Highly recomment ECC for repairs, diagnostics and sales. Low pressure and friendly. read more

Lacy was the best! I was expecting the worst for my PC but he provided an easy solution and had everything fixed in under two hours. Lacy is very knowledgeable and I knew I could trust him with my computer. I highly recommend taking your pc/laptops here for repair and deff will come back if needed! read more

Lacy is the man! Helped me out a year ago when i first got my PC and then last night my AiO started giving out. Called him today and he recommended what one to replace it with and to bring it in. He swapped it out same day and its running cooler than before and I'm back to gaming again! 100% recommend this place and will only come here for computer issues. read more

Cannot say enough great things about Lacey and his team! Got the blue screen on our gaming desktop. Called them out on Saturday and was super happy that they were open! Went in, dropped off the desktop, did a quick diagnosis, and said he'd have it back up and running. Promised for the following Wednesday and it was ready an hour and a half later! That's what I call reliable and responsive! Thanks to the team, my kids were back gaming in no time! Thank you and would definitely recommend going to them for all of your computer needs! read more

Man, talk about customer service this time around. I was able to come in and have my laptop checked and get a briefing on it for free. Go see Lacy to get a real honest review and walk through. He walked me back to the tech station and I was able to see the work firsthand. He was humble, straight forward and made sure to answer my questions. Save your money from a big box store save and keep it local! Thanks team! read more

Exceptional and helpful - worked with Lacy - he was able to troubleshoot and fix my PC within the hour, which would have taken me weeks to figure out. Lacy is very knowledgeable and reasonable with his explanations. I HIGHLY recommend! read more

Have been twice and am very very happy w the repairs service and price. Great business.

Been using these guys for over 20 years. I would never go anyplace else. These guys know their stuff for all Mac and PCs. Very good prices and they educate you on what they did for repairs and how to make your equipment work better. I trusted them with my family members and All I have heard from them is how happy they are with East Coast Computers. Thanks gentlemen for your great service and integrity. David O read more

This computer store is just what I was looking for. The owner knows computers and is very helpful. He explained my computer problem quickly and gave me options to fix the problem. He is like finding a good mechanic for your car.....you want someone who knows how to find the problem, explain it simply and give options depending on a budget situation. I am so glad I discovered East Coast Computers ! read more

Excellent service. Good price. Extremely friendly and helpful staff. I'm pretty savvy with computer things, but while in town dealing with some family issues I ran into a problem with my mother's computer. The previous day I had bought a PCI wifi card from East Coast computers. I spent 2 hours trying to get the thing to work, then gave up. The next day I brought the computer by East Coast computers and for only $25 they resolved the problem in less than 10 minutes. For that low of a price I should have had them install the device to begin with. It turns out the problem was related to conflict between a firewall program and the wireless card. I probably would have figured that out after another couple hours of trying, but why deal with the stress. Thank You East Coast computers for doing such a good job so quickly. I don't give away 5 star reviews easily. This one was well earned. read more

The staff was Very friendly and informational. Also a very quick turnaround on my computer. Lacy took time to go over everything as well as answer any general pc questions I had. Will definitely be going to them with all my computer fixes or upgrades. read more

East Coast Computers - IT Services & Computer Repair Near Me - Virginia Beach, Virginia

My computer fell down the stairs and I thought everything on my desktop was lost but thanks to Lacy, it wasn't. He's very professional, attentive, and does exceptional work. Service was fast and prices were very reasonable. I would recommend East Coast Computers to everyone with any computer needs. read more

Let me start off by saying this place is equivalent to that hole in the wall burrito shop that makes your favorite burrito of all time! I originally went to best buy to have my case swapped and they tried to charge me more than double the price here. Lacey did an amazing job with my cable management! What would have taken bestbuy 3 days, he was able to do in about two hours! This guy is a computer making machine! Also, did I mention the price point? Dirt cheap, and when I offered him more money for the job he refused. Honest hard working people still exist! Any future computer needs, East coast computers is my new spot. Ps, he had to take apart the frankenstein computer i put together my self with my attempt at cable management. read more

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I don't know where to start with this review, my son is into computers so we recently purchased his first gaming computer, and he decided to do quite a few upgrades to it. He did his research and happened to find East Coast computers. So when my laptop went out I decided to drop it off to them...so while waiting on my laptop I decided to go ahead and get the upgrades installed on my son's computer. I call in regards to the upgrades he told us to bring them in, when we got there he let us know that it's something that can be done right then. He goes back and starts working on it, my son is very inquisitive and wanted to watch him work on it. He asks if he could watch him work on it, and without hesitation he told him to come on back. He took his time and explained it as he worked on it, he answered every question he had. My son can talk all day when it comes to technology...so I'm very impressed with his professionalism, and patience. Thank you so much East Coast Computers you definitely live up to every review. read more

Ron from East Coast Computers has been taking care of our business and home now for more than 25 years. They are and have been extremely knowledgeable about the complex industry that they are in. Always up to date on changes and technology. Always shows up on time and gets the job done. They have always brought value with the services that they provide. Money well spent and has always been fair. I highly recommend them to anyone who ever needs this type of service. Call them today if you ever get into a jam and they will give you peace of mind. read more

East Coast Computers is a great place to bring your PC's for repair. I came in the store with an issue with my PC and Lacy fixed my problem in two short hours. Lacy was very friendly and even took time to educate me on my computer problems. Also, the price is to fix my computer was fair. I will definitely be coming back to East Coast Computers if I have any problems with my electronics. Highly recommended! read more

Very knowledgeable on how they handled my computer. Friendly and helpful with the entire process to help with the troubleshooting of my PC. Highly recommend. read more

Really deserves a 6 out of 5. Lacy is such a stand up guy - he goes so far above and beyond to help his customers which is something I don't often find myself saying. Knowledgeable, friendly, humble, extremely well priced (only place I've ever insisted on paying more than asked given the amount of time and energy he dedicated to helping me). If anyone has any computer issues, this is the place to go and thanks for everything! read more

The crew here really knows what they're talking about. I'm a regular here and come every few weeks for various reasons. I deal with lacy because he's been helping my family for years. If you ever need an explanation or anything, they will tell you exactly what's wrong and why you need certain parts or if the parts you have need an upgrade or whatever. They don't charge a lot like most other shops either. If you need help, definitely go to east coast computers. read more

East coast computers is amazing. They made my gaming PC look absolutely amazing. Lacy was awesome. He was very helpful, cooperative and gave great advice so that I knew everything he was going to do. He made sure everything was exactly how I wanted it. I'm extremely happy with the turn out of everything. I highly recommend their business!! read more

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Knowledgeable and friendly staff. They were able to identify the problem and repair it at an affordable price. I'll definitely be coming back here for all of my computer repair needs! read more

I have been costumer since 2005 the years have passed and the quality of work has never changed they will bring your computer to life and do anything else that you need to get your moneys worth out an older computer or a new one for that matter... I'm a costumer for life the friendly service and quality workmanship is second to none... jc read more

These guys are amazing, resolved my issues with my PC in no time and made the replaced the parts and I'm back up and running. They charge a fraction of the price that the other shops ask for and give twice the work. read more

Great service, very friendly, Lacy knows what he is doing and it is a very reasonable price. I would recommend this place to everyone!

I had just bought an upgraded CPU and wanted to transfer the hard drives from my present unit to the new unit. I needed same-day turnaround since I was working on a project with a deadline. I searched on-line and no one could guarantee me same-day turnaround. I found East Coast Computers and gave them a call. They guaranteed same day work. I came in the store with an issue with my PC and Lacy installed my hard drives in less than one hour. Lacy was very friendly and even took time to educate me step-by-step on what he was doing and what potential problems I may have once I connect my printers, usb, etc.. I runs like a clock!!! Also, the price is to fix my computer was more than fair. I will definitely be coming back and highly recommend East Coast Computers to anyone who wants their computer fixed quickly, at a great price, and by someone how cares! read more

These guys are amazing! They take their time to explain everything to you and their work is thorough and fast. Their prices are great. They do a great job with tech-support by remote login and on site. I just moved here and I am so happy that I found them. Honest great work. Great prices too! read more

The service at this company was fantastic. They were very effective and very helpful with what I needed done to my laptop. Their service was fast and pricing was more than fair. I highly recommend them to anyone who wants great service. The store manager Ron was also very honest. I want to thank you guys so much for your patience and efficiency. read more

Lacy is awesome. He is very knowledgeable and so helpful. My wife and I came in earlier this year to get help with our laptop. We were running out of storage space. He put a program in to increase storage space. He provided us with some helpful things to keep our laptop running smoothly. He is personable and fair. I came in recently to get help setting up my new Ipod. Once again Lacy was on top of his game. It is so refreshing to receive excellent customer service. He got my Ipod up and running and provided easy tips for when I got home. East Coast Computers is the place to go to get resolutions to your electronics. We are not computer or Ipod savvy but when you come here everything is explained simply. Thank you Lacy! read more

Great customer service. They got my computer in and out in the same day for a fair price.

Great customer service and prices. Explained everything in simple terms for someone that does not know computer could understand. Made an easy fix after doing a through diagnostic on my computer. The repair was reasonably priced. I could have easily been ripped off but they explained everything and took great care of me and my computer. Support local small businesses and get the service you expect. read more

Very helpful, skillful, friendly, efficient......Lacy is great. He saved my old hard drive....and I'm SO thankful !!

Lacy was so helpful with my daughters laptop. He explains everything to you and is extremely knowledgable . Quick service, just kept the laptop for one day and a reasonable rate. I would recommend East Coast to all my friends. I drove 30 miles and would do it again. Hopefully I will not have to return anytime soon lol :) read more

Awesome work; these guys have been and continue to be great. They saved me every time I've had an issue. Recently replaced a lap-top screen and saved my laptop. Continue to recommend to friends and family. read more

I went to East Coast Computers the day before Christmas Eve, as my son's motherboard had malfunctioned. We had no time order a new one, and when we got there it was closing time. Despite this, one of the staff stayed two hours overtime, rebuilt the computer, and saved Christmas for my son. read more

I was scammed into providing my email list contacts and other important information and also allowed this group pretending to be Microsoft to remote control my computer. Not a good thing at all, when I realized I was a victim I didn't know who to turn to. I remembered seeing the sign for East Coast Computers so I called them early morning (they were not even open as yet for the day) the person who answered and was very helpful and even went so far to take my number saying he would have someone call me right back. Within the hour I received a call from Ron who advised me he could come over at 11:30a - 12:00p. He did, and spent much time backing up, reinstalling windows programs, upgraded memory for this computer not to mention all the VERY Good helpful instruction he provided. He saved my files, my sanity and gave me much hope that there are really good savvy computer specialists available to me to count on from now on. read more