They're reasonably priced and they did the job they were tasked to do. I think they're a solid 4.5…read morestars but I rounded up. My only issue is the amount of time it took to fix. In their defense, they were upfront with this information and I could've picked up my laptop and took it elsewhere. All in all I think they had the device nearly a month. It took a while to figure out what was wrong. Then it took a while to get the part. And then it took a while to fix. Thanks to Yelp reviewers because I took it there based on their 5 star reviews.

This is the only shop that I would bring my computer. There's no doubt that they are honest…read more They're straight on what they can repair and what they can't or what I shouldn't at the time I bring it in. If they can't repair it and don't do any special work to get to that point, they won't charge me. Shops I've worked with in the past have always required a $25 upfront fee. They'll always get my business.

I've been a loyal Best Buy customer for years so this experience was extremely disappointing…read more I purchased a dishwasher, and the installation was handled by a subcontractor (Tried and Tested, LLC). What followed was a complete breakdown in professionalism and execution: - The technician marked the job "complete" without ever showing up - My tenants took off work and waited all day - The technician arrived nearly 8 hours late - Unprofessional behavior occurred in front of a child - The installation was done incorrectly, causing a water leak and property damage Despite requesting a different technician, the same subcontractor was sent again. The situation got worse when a replacement dishwasher was scheduled without my request. During that visit, the technician dropped the new unit and installed a damaged dishwasher with a loud, faulty motor. At that point, I had to hire my own contractor out-of-pocket to remove, return, and replace the unit properly. This cost me time, money, and unnecessary stress. The lack of oversight of subcontractors is a serious concern. If you purchase appliances from Best Buy, I strongly recommend confirming who will perform the installation. This experience fell far below expectations.

Customer service is lackluster at best…read more Had an appointment and showed up to be told I wasn't in the system and other customers were waiting. Fine--things happen, so I made another appointment. Showed up early the second time. The auto tech, Doug, rolled in right at 10a (my appointment time), had to get himself situated, then immediately "reminded" me it's a drop-off and he'll get to it when he gets to it. Meanwhile, my confirmations clearly state a 10a appointment and that the warranty service should take about an hour. The actual fix? 10-15 minutes for a known issue with the radio/vehicle combo. I asked for a manager. Brittany Austin came over and while she was professional, it felt very staged--like managing a dissatisfied customer vs actually addressing the issue. Doug's dismissive approach was never really acknowledged, which was the main problem. At the end of the day, all of the back and forth could've been handled differently and with a lot more respect for a paying customer's time. This radio was purchased here and this is now my 4th visit back. One would think... but apparently that's too much to expect. And they get paychecks. Smh. 0 stars

Best and Only Place for all your Computer Needs!!! Your Computer Guy is like taking your computer…read moreto the best & most reputable/reliable doctor for all your technical needs/services. Just when my husband and I were expecting that we needed to buy a new computer, we decided to give Your Computer Guy a try. Very fortunate that Wes (awesome, friendly, professional, caring & knowledgeable) helped us. After explaining to him how we accidentally dropped it and then the power wasn't turning on, he took a look inside and was able to immediately figure out why our hard drive was acting funny. He did a quick snapping and aligning of the front panel and start button in our hard drive and made sure it'd work properly by turning on our computer for testing before finishing up. He took his time carefully, never rushed and most importantly made sure our computer was fixed properly. Best of all, you cannot beat their very reasonable rates for their superb services!

I just wanna start off by saying they saved me over 400$, I went to best buy and they wanted to…read morecharge me 470$ with a 2 week waiting period to get my computer in, plus additional fees to open it up since it's a pretty complex system and maybe replace the key. Going here was not only easy but I got my computer back within 3 days. I got my key replacement within a week. They cleaned the inside, updated the soft ware, applied thermal paste, and replaced my key. My computer works a lot better now and the communication was great. Very great services. I would highly recommend them as they know what they are doing and saved me a lot of money and time for great quality work.

Michael is absolutely fantastic! From the moment I reached out to him, he was incredibly responsive…read moreand knowledgeable. I had water damage on my laptop, and Michael took the time to thoroughly inspect and diagnose the issue. His expertise really shines through, and his quick turnaround time--just 2-3 days--was impressive. The diagnostic fee is $75 in cash (there is a small card fee, so it's worth bringing cash if you'd like to save a little), but it's totally worth it for the level of service you get. My repairs were $200 total so it was very reasonable. One thing I really appreciate is his customer-first attitude. After fixing my laptop, I ran into a minor issue, and Michael was quick to address it, honoring the 30-day warranty without hesitation. He genuinely cares about helping people and providing top-notch service. I highly recommend Michael for anyone needing computer repair--he's skilled, professional, and truly dedicated to making sure his customers are happy.

Avoid: Two months wait for a shoddy repair with unwanted additions. Denied responsibility for their…read moremistakes, and attempted to sell me on a new repair to fix them. Brought my laptop in to have a new keyboard installed, during this visit the repair shop attempted to upsell me on virus removal as well. Pricing is rather high, especially for certain repairs such as virus removal that can be easily done at home. Repair time took two months; delays were largely a result of the incorrect part being shipped twice, blame being put on the parts provider, but it felt like progress was made on the repair only after contacting them about it. When I received my laptop back, I found I had been upgraded to Windows 11 without my consent, despite the repair having nothing to do with the Operating System. Despite that, I was happy with the repair... until two months later, when I discovered that the whole back cover for my laptop was sliding off because the 5 screws holding it in place (3 internal, 2 external) were completely missing. When contacted, the repair shop denied all responsibility despite stating previously that the whole laptop had to be taken apart for the repair, and was very passive aggressive in shifting the blame onto me and claiming it would be a new repair to have it fixed. All in all, save yourself the frustration and look elsewhere.

I came in looking for a new laptop for school. Michael helped me find something suitable for my…read moreneeds that had the features I was looking for and would last. He informed me about, but did not pressure me into looking at computers or accessories and resources that were extra or out of my price range. Everyone was kind and open to answer questions honestly. A great experience overall.

My brother came a while ago asking for help on his computer and they had him sign up for the most…read moreexpensive membership for cheaper repairs and they couldn't even figure it out, he did it himself and found out it was the gpu. Payed for help but just wasted money.

Brought my ps5 in because my toddler threw it down and messed up the hdmi port. They fixed but…read morethere was a small issue still with the new port and Bluetooth antenna. Both replaced free of charge and everyone was super great to deal

I cracked my phone in the weirdest way and it happened so fast in the car of all places (smh) from…read moreit dropping and banging on something obviously hard enough to crack it. I don't have Apple Care+ so if done through Apple it would have costed me 279 bucks I certainly didn't have! I love coming to yelp and asking for quotes because of how easy it is and this gentleman responded within 10-15 mins and offered me the best quote out of the others. I was getting quoted 150-165 and his quote was the best for $95+ tax. He told me I could come in anytime before close and when I came in, I was out the door within 10 minutes! I feel like I have a brand new phone again . She's so beautiful (my phone lol). Very nice guy! Thanks again! Other note maybe worth mentioning: Not sure if his screen replacements for Apple products are Apple certified if that means anything to anyone. I know for me, it didn't matter and wasn't a deciding factor.

I've got no complaints. I called because my phone ended up with a bunch of cracks in the screen and…read moregreen lines. Awesome. I called. Gave me 2 price options - aftermarket or Samsung. Aftermarket is fine with me! He had the screen overnight sent. I left a deposit. He called the next day. Said the screen and back arrived! Dropped it off. Not even 30 minutes later, it was fixed! He sells used computers, phones and cell phone plans as well. Easy to find. Take credit. Happy I got my phone fixed!!

I had my parents' iPad 1 fixed recently. I did not want to purchase an updated brand new version…read morebecause of sentimental value for my parents. The owner saved me a lot of money and time in helping me with my issue. Jacque is GREAT! I will DEFENITELY return for any service needed on my iPad and mobile phones.

BLUF: They can fix lots of electronic items well and at a value conscious price…read more As an indication of their service, the computer repair place I use recommended these guys with the comment, "If it can be fixed, they will. And its rare when they can't fix something in their swim lane." Replacing a battery in a Samsung Gear3 watch from 2018 that had become a brick isn't a typical phone repair. But in less than a week they'd ordered the part, replaced it, and did an op test to ensure it worked. And, it does still. Also, please please don't be the idiot consumer that avoids a place because English is a second language for some staff. Do you speak multiple languages? Do you have to endure xenophobic shunning? These guys are polite, trustworthy, and talented.

Put your iPhone in a water proof pouch at the beach, don't believe it will always be waterproof. My…read morewent underwater for a few seconds on vacation and then screen played dead. Got it to this shop for a screen replacement. Friendly staff and good communications. Luckily it was just a shorted out screen, iPhone wasn't flooded inside.

It's not luck at all but a little research on Yelp that paid off nicely on locating PC Rehab…read more Thanks to two Elite reviews by friends Lance and Pat my old lap top runs great and my son has a "like new" computer to use for school. There is a lot of demand for PC repairs and locating the right one makes all the difference in the world. When I rolled up on PC Rehab they had great signage in a strip mall by a Farm Fresh Grocery. The lot, sidewalks and store front were clean and attractive. I walked in the store and was greeted by the owner Drew. The business was clean and presented well to customers. The workshop is semi visible in the rear. I discussed repair of my six year old Lenovo that had become bug ridden and needed an updated operating system. I agreed to have the system completely cleaned off which waived a diagnostic cost of around $25. Within 24 hours I got a call back from Drew that he had installed a new operating system with upgraded software and that is was running perfectly. I headed back to the store and my lap top was setting on the counter for pick up. The price for repair and install of new software was very fair. When I got home, turned on my laptop it indeed operated like it was just out of the box. The computer ran so smoothly that I was flabbergasted. Better yet, my son now has a computer he can use for his middle school classes. I think he was more over joyed than me and used it day one with not a single hitch. The professionalism and expertise by PC Rehab was amazing. In an industry where the consumer can easily be taken advantage of, or most likely have inept labor conducting repairs this was completely refreshing. I am already planning on taking another computer in soon. Thank you Drew...

I had a laptop with the black screen of death that needed repair. Though its old and needs to be…read morereplaced, there were a few files that weren't backed up and I needed the thing to run again. So, I came to yelp to find a computer repair shop and PC Rehab was relatively close and well rated. I took it in on a Friday around 10 am and got the call that it was done around noon. They had it back to me with no problems and running great again. The only reason I knocked them down a star was the price. When I dropped it off, I was told the diagnostic was $50 and when I picked it up the total came to $99. Given what I was told was the problem (replace CMOS battery that is maybe five bucks), a $49 charge beyond the diagnostic fee seems a bit high. In addition, I was not given a detailed receipt showing what each service costs. To be fair, however, I didn't ask. The service was fast and efficient and I take some of the blame for not asking more questions on the details of the charges. I would recommend, however, if anyone from PC Rehab reads this, to offer a detailed receipt for work done. All told, I would definitely return to these guys because they clearly know their stuff.