Taylor and Murphy did a great job installing a heat pump at our house…read more The work was professionally done and we're really happy with the results. They also came out the same day (within hours) when one of our air conditioning units stopped working. Same for when our oil tank had a leak!

In the middle of January, one of the heating zones in my house stopped working. They promptly sent…read morea tech. After an hour of tinkering with the system and replacing various parts, he discovered a pipe in the house was frozen. Then he wished me good luck unfreezing the pipe (provided I managed to find where it froze) and left. They charged me $250 for the pleasure of his company. I only have myself to blame for confusing an oil service company with an escort service.

I have a new experience with Howard Oven! I got another letter from the same attorney with…read morethreatening language asking me to contact him. He assured me in the letter that he really was an attorney. Do real attorneys have to do that? He also asked me to call him. Funny, last time I called his number, someone who sounded exactly like Howard Oven picked up. Sadly, I know Howard's voice very well because of all the harassing phone calls he made to me. If you read "not recommended" reviews here or on his "H.O. Services" profile, you will see that this is his normal m.o. What Howard does not seem to have grasped is that if you do not want bad reviews, you should not treat your customers badly. He also seems unaware of the fact that there is nothing wrong in writing bad things about a company if those things are true.

Used Homewiz for bathroom vent install. Honestly, I was not impressed by the quality of work. Left…read morea mess in my attic and basement. Seems like a hit or miss with this company (see photos for details). If you are skeptical Google H.O. Services in Belmont. This company looks like the same owner and similar business practices just rebranded. Again maybe you get lucky, but ask yourself if it's worth the chance... Update: Since posting my review on google, someone representing the company has barraged me and my family with calls accusing us of slander and threatening to slander us if we didn't delete the review. If someone from the company is reading this, if you continue to call and threaten us we will make this a legal matter.

I've used Boston Equipment for years and they're always very responsive and provide outstanding…read morecustomer service at fair & equitable prices.

What do you do when it's the middle of January and your heat stops working in your new house and…read moreit's your first winter there and your first time being a homeowner? Well, first, panic. Then do a quick, deep, frantic search for a reputable heating service at 11pm, which I didn't think existed anyway. Turns out it does, and our experience with BESC was the best we could have asked for. Emre showed up the same day I called, on time, was patient, friendly, and thorough. The man takes his work seriously, tries to problem-solve from all angles, and didn't leave until the issue was fixed. Plus his services are affordable, so we signed up for a twice-a-year subscription to come back and check our heating and HVAC before summer/winter. Thank you Emre!!

Save yourself a ton of time and frustration. Just look somewhere else. Had a heat pump installation…read moreproject. Witnessed the whole team being changed 3 times over. Ridiculous. Seasons changed two time but the project hasn't finished. Ended up hiring another company to finally finish. I am so mad at myself. Pricing? Not even consistent. Started with an agreement, asked more, then gave a discount. Finally didn't even finish the job or returned calls.

Replaced my heat pump which ended up not only causing water damage in my attic (which I was…read moreassured I would be refunded well over a year ago now) and on the brand new unit they installed, but the damage is continuing to get worse with no resolution. Last appointment to 'resolve' the situation, they never showed. Unprofessional and now a major liability with no end in sight.

Jerry Clancy and his son Brad are by far the most knowledgeable people I've ever dealt with in the…read moretrades. They are courteous and prompt in communicating with you. I had a 23 year old wall unit that was on its last legs. Jerry wanted pictures of the unit, model and make, the receptacle and plug configuration, and the exact measurements of the existing unit. The price was extremely fair and the recommendations were spot on. The carpenter Colm and his helper Mauricio were on time, professional, efficient, and left the work area in immaculate condition. If you're tired of the customary run around, do yourself a big favor. Call these guys. You will not be disappointed. Oh, I almost forgot. He sent rebate forms for $220 on the Friedrich unit and a $40 rebate from MassSave. You just can't beat that.

I moved into a building managed by Nordblom, and they have strict policies about A/C installers…read more Concept Equipment was listed as an approved vendor. Now I see why. They know what they're doing, and they do it exceedingly well. At first I thought I'd save money by purchasing air conditioner units from Amazon, but the number of reviews about units broken in the mail didn't make me confident that the discount would be so worthwhile. I could have gone to a big box store, but with crazy heat & humidity, that didn't seem worth the schlep. So I called Concept. Brad was very knowledgeable about the building I was moving into, and he gave me well-reasoned suggestions about BTU size & brands. He also had an excellent sense of humor, which helped put me at ease, as the total extent of my knowledge of A/C units is based on experiences 2 decades ago in Florida. Zach and Ray, the friendly installers, came right on time. The 2 units were up and running in about 5 minutes, with proper holes drilled for frame screws, and weather-stripping insulation in place. Ray went over the operation of each unit thoroughly & patiently--he demonstrated all the digital functions, and also how to clean the filters. I'd never seen window air conditioners properly installed before, and wow, am I ever impressed! So much better looking than any installation I or my friends or my friends' fathers have done. And Brad was absolutely right about the size of the units. Now that I'm moved in, they are cooling the rooms beautifully. It sure pays to pay for quality service. I'm so glad I saved myself lots of aggravation and went with Concept.

On 6/26/2024 our AC died. It was 90 plus degrees. We had our 19 month old granddaughter and our 7…read moremonth pregnant daughter visiting us. We called this company at 8 am. By 10:30 our A/C was fixed. We were first time customers. The owner and Dalton were awesome. Highly recommend them.

Unnecessary work done, over charged still no heat, called another company to correct situation,…read morewhich was fixed in 1 hour, at 1/4 cos. Would not recommend any service by this company.,..

We have called Chase Plumbing for a variety of issues from broken toilets to steam boilers and this…read moreweek it was a broken garbage disposal. They are the best-- professional expertise, excellent scheduling and communication, and good results. We think you will be glad you relied on Chase Plumbing rather than a big corporate rip-off company. Chase is local and reasonably priced.

We had numerous plumbing/heatings items to be done which in the end was 2 days worth of work and…read morewanted an estimate to understand the cost and what we could afford. Most plumbing contractors didn't respond to our online request for that, the few who did would not give an estimate for such work just for it to be done on an hourly labor plus materials. Chase Plumbing came through and responded. Coordinating with Joanna in the office she scheduled Ian to come out within a week, he promptly produced the estimate and it was scheduled within 2 weeks. The plumber Kurt and his helper Robert worked diligently, neatly coordinating with us when needed. Work was completed to our satisfaction with the price agreed too.

Peter was the best! He helped us figure out a huge AC issue and helped us to get it fixed even…read morethough we are not in the same state. The man was brilliant! Sadly Peter passed away suddenly in August 2025 and his business is closed. RIP Peter. You are missed!

Peter Needham Electrical & HVAC really helped me in a crucial time. Peter answered my call right…read moreaway and explained in detail the necessary steps to get the job accomplished. He was very professional and kind and made this an overall great experience. They are a high value company! Thank you Peter for helping my family and I will continue to let my family and friends know that if they need anything regarding electrical and HVAC your company is who to call!!!