We checked in ahead of time online. We stopped at the front desk when we arrived to pick up a…read morephysical room card. We were greeted and given complimentary snacks and bottles of water. The room was what we expected, however no microwave. I did notice there was one in the lobby, but it's very unlikely I would walk down to use it. The room was clean. There was a closet and a shower/tub combo. Comfortable bed. There's a hot breakfast in the morning. It consisted of scrambled eggs, sausage, and potatoes along with waffles, cereal, and bagels. I like that the breakfast goes until 10 a.m. and checkout is at noon since we aren't early risers. Staff was pleasant. The only real negative is that there isn't any laundry area for guests to do a load of laundry. There is a room with two computers and a printer for guest use. There's a steakhouse just across the parking lot. The food isn't great considering the menu prices, but it will do if you want a sit-down meal close by.

If a zero-star rating were possible, this hotel would earn it. I held two prepaid reservations at…read morethe Hampton Inn in Dunn, North Carolina during July 2026, booked through a third-party site (Expedia, Trivago, Booking.com, etc.) as convenient mid-way stops on the outbound and return legs of a trip. On arrival for the first reservation, I was told the hotel had no hot water. The desk clerk claimed a notice had been emailed, but it went out barely two hours before my arrival, of no use to someone already on the road. The hotel cancelled my reservation on the spot, then refused to refund the prepaid charge, directing me to chase the booking company for my own money. No further explanation was offered, and no effort whatsoever was made to help me find a room elsewhere. Thinking that a hotel wide hot water outage would be a temporary issue, I did keep the second reservation (it was too late to cancel without charge). When returning I was told the hot water was still out. This time they did not send any notice whatsoever. Only on demand did the desk clerk send an email stating that there was no hot water. Again, there was no explanation and no offer of any assistance. After finding other accommodation for the night the night manager at a competing hotel mentioned that the Hampton Inn has been out of hot water for over a month but keeps on booking reservations and only refunds under pressure. Please note that this review is only for the Hampton Inn at Dunn, NC. I have stayed at other Hampton Inns and found them comfortable and reasonable.

Don't ask for Help! They're Camp Fun Murderers! * Refusal to…read moreProvide Services * Misrepresenting the Availability of Housing * Refusing Rental * Retaliation We faced retaliation and discrimination when asking for minor help via email and they're not ethical. If we could give negative stars for the service provided, we would, because one star glorifies this experience. When we enlisted another couple to "shop" them who are from North Carolina, they magically had availability for seasonal RV stays after stating they had no openings to allow us to move. Liar, liar pants on fire. Due to asking for minor assistance for grading and a light replacement and/or relocating to the one of 26 dry and graded sites, they retaliated by enacting some vague clause in their rental agreement they can terminate our agreement for "any and/or no reason" for short terms stay renters. Upon their 2nd rebuttal to the DOJ, Wanda from management said she wasn't made aware of my injury until the 2nd email. Wanda lied to the DOJ saying I was yelling but when you're in adrenal crisis, it's really impossible to move or talk very well because of the seriousness of the medical emergency. We asked for simple help and they retaliated by forcing us to leave after paying rent. They don't allow refunds. You're just stuck. After correspondence back and forth with Wanda, Wanda she said if you don't like it, "You can just leave." They'll just keep our money. After 14 hours in the ER, I was injured during the flooding slipping in the clay/ mud in my hunting boots here, which is filled with residual algae and stagnant water that smells awful to be so specific - it smells like swamp during heavy rains. I have an adrenal deficiency disorder telling them I'm on disability with my police dept and at any time could go into an adrenal crisis resulting in death within minutes. We are not allowed to extend our carpet beyond the rocks, so the clay/ mud is slimy and transfers onto the outdoor carpet, steps and inside of RV. After paying the rent, I emailed the photos of the flooding from multiple floods and days and asked very kindly for help. "JJ" with maintenance arrived and pounded on the RV door super angry yelled, "We will NOT be moving you!" I could hardly find the energy to talk because of adrenal crisis and told him I was in bed all day sick and to talk to my husband after front loading Kelly that I can't meet with maintenance because I was bedridden since returning from the beach. He continues to yell at me through the windows. I needed an ambulance in adrenal crisis. Then my husband received a confrontational email from management Wanda indicating upon her husband's, JJ's, inspection, the smell was from our sewer lines on the opposite side of the flooding on the ground and full but JJ lied because they had just been hooked up and empty upon returning from the beach during a torrential downpour. We emptied our tanks at that RV beach site. He never crawled under the slide out to pick up the empty hose to check it because I have two surveillance cameras on our RV. No phantom smell can emit from an empty hose plus they're Rhino brand. Anyways, you empty black water 1st then gray water so no sewage sits in the lines. JJ is no investigator, he's maintenance. We close off the lines when not in use. Stay in your lane, bro. As of 11/4/25, JJ was grading site 613 then smugly waved while our site is under water knowing I'm injured and refusing to help a disabled 1st responder trying to goad us into an argument - doesn't work because I deal with his kind on high priority police calls. Kelly had 3 instances of confrontations and poor customer service. The 1st notable when we were arriving from out-of-state, saying we must be here by 4 pm or don't come at all and it was in our welcome email after driving 14 hrs. They take pride in their social hours so the elbow disease seemingly runs strong in this "family" group of Hills Have Eyes angry folks. Good luck.

We have stayed here twice now as a pit stop and it is a nice place. As for staff interaction, the…read morefront desk is friendly and was willing to answer questions about the area. The maintenance guy seems to be friendly and easy going. The sites are great sized for our big rig and well spaced apart. We haven't stayed during months when the pools(there are 2!are open, so I can't speak on those, but the playground is well enjoyed by little ones. The dog park is well kept, not the largest, but enough to get the K9 wiggles out. The bathroom/Showers are clean and warm. The small town has many amenities, within a 5 minute drive you will find a country store, a pharmacy, Dollar General, and an IGA grocery store. Within 10 minutes there is a Premium Outlets, which has almost every name brand you can think of. I passed 4 other RV "Resorts" driving around and this place is by far the nicest. I did recommend to friend who will be staying for a longer period of time and will continue to recommend to fellow travelers. For being right off 95, this is a great stop.