Classic Imports has been servicing my German vehicle for the past 9 or 10 years. They are very…read moreknowledgeable and competent, and provide excellent service for my vehicle. The staff are capable, professional and courteous. If an issue is identified, they take the time to explain it to me and describe the steps necessary to address it. I would recommend Classic Imports to any owner of a German or other fine imported vehicle.

I was very pleased with the level of service and attention that was given to my car. I have no…read moreproblem recommending the company and each of the guys that took their time to explain and guide me as they checked my car out.

This is a pretty new location so I decided to give them a try. I needed my front breaks replaced…read moreand was feeling some vibration upon breaking. Staff seemed friendly and welcoming. (Side note: I did notice the mechanic working on my car was on his phone most of the time-) Upon leaving I noticed that my lugnut covers were missing. I addressed that issue right away and was advised they would order them for me and replace. The vibration was still happening a few weeks later and I decided to take my car to Ford for assessment- Ford indicated whomever replaced my front breaks didn't shave the rotors. I usually don't speak up, but this time I did and the management (Nick) at Mavis corrected the issue right way. He had the lug nut covers for me and covered the cost of the rotor shave at Ford. I was very impressed with how they wanted to correct the issue. I did have a great experience with management and the staff at the front desk were kind. However everyone has had different experiences reading the reviews. Ciao for now.

The customer service was top-notch, we were kept informed of progress, waiting area was clean with…read moreplugs for phones and laptops, free wifi. The staff was knowledgeable about the products. Very good experience.

I recommend this shop to anyone who needs good honest reliable work done with respect. They took…read morecare of me when I needed it done and didn't sugar coat anything so I recommend anyone to check them out.

10/10. Great service, hospitality and price. Everyone at the shop was very kind towards me and…read morehandled my vehicle with care.

I brought my old Chevy Z71 to Cottman after getting the feeling that a previous shop didn't have…read morethe skill to accurately diagnose the infamous "service 4wd" dash light (the work done by the previous shop didn't resolve the issue). Later, my vehicle would also occasionally auto-switch to the wrong drive. When I brought my vehicle to Cottman, they expertly diagnosed the system and made a successful repair. Very happy to say that I haven't seen the "service 4wd" light since and the aforementioned 4WD malfunctions have ceased :)

My transmission needed fixed in may 2026, they ended up replacing the entire transmission due to…read moretheir mistakes along the way. Long story we drove it 2 days and all of a sudden the rear differential needed fixed I was completely good before we took it there. They said it was fine then the entire car stared shaking and slamming into gear but they said it was fine they couldn't find anything. Now they say front axel needed replaced all because of this incompetence of these supposed mechanics. This place is a joke seriously if you want your car the fixed don't go here they keep breaking my car worse every time they "fix" anything.

great service! I appreciate these guys! The new tires and breaks are going great. thank yall so…read moremuch!

Went to get two tires put on, great service, great workers, manager Corey took great care of us…read morewould highly recommend this place.

This is a late but also current Review. I purchased my 2014 Ford Escape from here back in May 2023…read more The car was on sale and had low mileage. I think it was a good deal. And the salesman was very nice and helpful. I traded in my old car that went towards the purchase. I am glad I purchased a warranty because at the beginning of November 2024, my transmission gave out! My car was towed and brought in. However, I did have to wait over a week because the warranty required all documentation of any services provided on my car. I was also out of town so I couldn't this information. One of the guys (my apologies for not remembering his name) was able to obtain the information needed without me and sent in the warranty. They were able to start working on my car and I was given a loaner car. They had to rebuild my transmission and it took about 2 weeks as he stated. BTW, my warranty was about to expire. I was less than 200 miles from losing it! Overall both of my experiences, were very positive. The salesman did not pressure me into looking at other cars except the one I was looking at. And he was very patient with me. The Service department were very polite, friendly, and professional. I am not sure if my next car would be a Ford but I would come back here if I decide that.

Definetly the best place to take your vehicle for bodysho repairs. They were very fast and very…read morehelpful and knowledgeable on what you should and shouldn't expect. Sarah Hyatt was a very professional person and very helpful. She was also FUNNY!!! Which really helps when 90% of the time you're not really going to be in a good mood when you go in there. Keep up the great work!

Not only are they going to overcharge you 2-3x, but they'll also mislead you about how much they're…read moregoing to overcharge you. If you want your Volkswagen car serviced, take it somewhere else unless you're really passionate about getting your drivers seat wrapped in plastic (huge value!)

I will not take anymore of my personal vehicles nor all of the company vehicles there either. I…read morehave a 2019 GMC 3500. I went and had two tires replaced on the frontend and have and behold while im sitting and waiting, i am watching one of the guys use incorrect sockets on a elder couples suv having to use hammer to beat the socket off and making several trips to the tool box, could of been damaged prior. well i get my truck back and drive less then 2 miles to my house and the front tires are not balanced, and notice scratch on my front rim, both front rims had been gouged ( scratched) pretty much all of the way around not on one but both, of course im in a rage and they assure me a guy will call to buff out the two front aluminum rims, this happened Thursday and now tuesday no word and no call from mavis so here ya go for youre good review you asked for. DONT USE MAVIS TIRE IN MAYODAN NC.

I've had my car serviced at many places over the years -- including the dealerships-- and I've…read moreoften walked out feeling pressured into services I didn't plan for. Last year I went in for a simple oil change and ended up with a year-long payment plan for 'required' items. Tires were pushed aside for other things they said were more urgent, and the whole experience felt like a sales pitch, not a service. Oak Hollow has been the complete opposite every single time. I've come here before for inspections, and they've always treated me with respect and clarity. This time, they passed my inspection but also took photos of my tires and explained what would likely come up next year. They printed three tire options without me asking and talked me through each one. What really stood out is that they recommended the lowest price option -- not because it was cheap, but because it made sense for my driving habits and the fact that my car has only reached about 40,000 miles in seven years. They didn't assume anything about me, didn't pressure me, and didn't try to upsell. There's a reason I'm willing to make an appointment and come back the next day, even though other inspection places are closer. Oak Hollow treats people right, and they've earned my loyalty.

Avoid this place like the plague. I have been bringing vehicles here for decades. It used to be…read moregood. The service here is horrendous now. I brought my dad's car in for an inspection a couple of months ago. I was told it needed a new headlamp. No problem. I was then told it would be $400 dollars because they had to remove the whole front end. I declined, took the vehicle home and replaced the head lamp in 7 minutes. I figured I'd give them another shot. I took my aunt's car for an inspection today (I'm actually sitting in the waiting room typing this). I had a 1 o'clock appointment. It's now 2:30 and the car hadn't been brought into the shop yet. I finally went to the desk to cancel the service and magically they were able to take it right back. Why bother having appointments at all if you aren't going to even remotely abide by them? I will be taking all my cars elsewhere from now on. It's a shame whatever happened to this once good business.