Dr. Durante was helpful and professional. The staff were very friendly. Love my new glasses.read more

I was looking for a new eye doctor closer to where I live and open on Saturdays. This place was…read morevery clean and had a nice selection of eye glasses. The staff were super friendly and the eye doctor is fantastic. I love that I don't have to deal with the air blast in my eye as they use something newer. I also love that you can manage your appointments online. My glasses and contacts came in quickly as well.

Updating my review, unfortunately, This will probably be my last time here. They are getting…read morewayyyy too busy and not enough help. This is my second visit here trying to pick up my glasses. First time left after 30 minutes without being helped. This time I'm up to 10 minutes and still waiting.

Went in this year for my annual... purchased 2 pairs of glasses and also paid for a contact…read moreprescription. Had a new tech checking me out and he had no knowledge of my insurance and luckily I did, all he did was try to upsell me. After appt. I was called to pick up my glasses.. about 2 months after purchasing them one frame broke and the other one lost the nose pad. I went back in and wanted to get them fixed.. the African American woman was so rude to me.. said we can't fix them u have to buy new glasses.. 2 months old u have got to be kidding me. Obviously there's no back up for their products so I suggest u go elsewhere.. I won't be going back.

What can I say? I will never go there again. There is an elderly doctor. Who can't control is…read morenurses at one point they hung up on me when I asked a simple question and forgot to send in the medication. It took two weeks, and it was the most unprofessional business I've ever been to , I could feel the pressure in the air and the stress level was very high. These are not happy people I could tell right away and they got so mad at me because they sent it to the wrong pharmacy actually had my primary write out the prescription because I couldn't wait. I d I would give the same number to if I was on an island and there was no one else I might let him look at me.

If I could give no stars I would. Front desk staff is polite but records staff is rude and…read moredisorganize. Did not explain record release process at all. Had to take a day off work because they don't follow their hours of operation either as they close early. Extremely unhelpful and untimely. God forbid you're a person who works and is sick be prepared to deal with this circus. Double check your insurance because my specialist visits were $200. I would go anywhere else if I could.

ONLINE: I loved looking at the frames BEFORE booking my Appointment ONLINE on their website!! I…read morecould preview them ON my face! So, I had chosen the 2 pairs I wanted before booking & going for my appointment. See, with most people who are nearsighted, trying to look for glasses IN the store is hard, because we want to see what we look like, but can't see without our prescription on... LOL Having the ability to see them at home on my large computer screen was Super Nice! Also being able to see the prices & organize them by price or COLOR (I wanted Purple!) was great too! --The Check-In Process was quick & the forms that needed to be filled out were thorough. (I also brought my last 2 exam sheets from previous doctor) --The Pre-Exam tests were quick & efficient - done by a lady who knew what she was doing. --My exam was Awesome, Dr. Vincent was very nice & knowledgeable! She was quick, but spent enough time to answer all my questions and do a great job examining my eyes. She was even great at calming me down when I covered my right eye only to find out that my left eye had gotten super worse to the point I couldn't read the Top line With my glasses!! --Purchasing my two glasses was a bit more expensive than I thought it would be, even with the buy-one-get-one offer. It sucks that most insurance policies do not cover Eyes or Teeth, but yet they are both part of the body... Hum... Oh, and just to say, I got TWO PAIRS for $100. LESS than getting ONE PAIR from my previous eye doctor!! So, yeah, I got better service & saved money too!! --Overall: I will be back when I need another exam & glasses!! Thank You!!! I can't wait to pick my glasses up next week... (I will update with photos when I get them!) --Pickup: 4 days later!! I love them... They fit great and oh my word, I can see! I mean a lot better...

No longer able to get glasses same day. Even though The on…read morehold message stated that. I was told they no longer have in house techs

I tried calling the Palm Bay road vision center to make an appointment. after the phone ringing for…read morealmost 20 minutes I hung up and called the vision center on Malabar Road. they answered right away and I have an appointment for tomorrow. just another reason to stay away from Palm Bay road store

I had the best eye Dr experience I have ever had! Dr . John was very informative and the staff are…read moreso lively and enthusiastic!

This little optical shop is great. The service is unbelievable. I really appreciated the doctor's…read morehonesty. My eyesight has diminished tremendously but she was able to get me to 20/40 with new lenses. I was leaving on a trip to the southwest and they only had a week to get my glasses and sunglasses ready and they got it done with an hour to spare before I had to leave. They did a great job and I would go back again to but a new pair of frames. In my opinion, for two lenses, a new pair of frames for sunglasses, I thought the price was very fair.

My daughter and I have been clients of Cary for a few years. She offers excellent service and…read moreadvice in recommending the best frames for my fashion-conscious daughter. I'm not so picky, but Cary was able to offer me a solution to a problem I was having with my sunglasses. She custom-ordered some new lenses and problem solved!

Review Title: The Absolute Greatest in Vision Care!…read more If you aren't going to Our Vision Center at the Babcock location, you are going to the wrong place! I have been to many eye doctors in my life, but this was by far the greatest experience I've ever had. Dr. Craig Naberhaus, O.D., is hands down the best eye doctor I've ever seen. His professionalism and bedside manner are beyond compare. Additionally, Julie Hohlmer in optical sales is extraordinary--she provided assistance that went above and beyond my expectations. I'd give them 25 stars out of 5 if I could. Their excellence and dedication to their patients are rare to find. Thank you, Dr. Naberhaus and Julie, for everything you do! You are much appreciated.

Customer service at the front desk was not very helpful and not very accommodating…read more I had difficulty scheduling and when they finally got in, they were in a hurry to get out of there on Friday.

Veronica you are the best. Fast and efficient. Went in with family to get my glasses fitted that I…read morepurchased else where. She carefully took care of them and got them fitting perfectly. My mother also bought new frames and in no time, Veronica had her fitted, measured and ready to order. Super nice lady. We will be back in the future. Thank you!!!

Worst experience from the front desk down to the doctor!! They canceled my son appointment without…read morenotice and didn't care. Wouldnt do anything to help out even thought the receptionist said that they had a cancelation and I had the email confirming his appointment along with the phone call! Rude and disrespectful. Never again.

I had a great experience here! The staff is the main reason I'll be coming back--they were…read moreextremely friendly and helpful the entire time. Everything was quick and easy, they had tons of glasses options to choose from, and it was very kid-friendly as well. I also love that they're open until 8pm on Tuesdays, which is super convenient. Highly recom

I had to leave after waiting 30 minutes past my appointment time. I came for an eye exam and…read moreneeded a form completed. I was told the doctor charges $15 extra to complete the form. I completed a 52 question text message questionnaire. Then was told they didn't receive it. I truly felt like they did not want to have me as a patient. They cater to children and it is readily apparent they do not want adults as patients. They are the most inconsiderate business I have encountered in a long time. If you are an adult, STAY AWAY!