Went to this restaurant with our whole family. It took us about 20 minutes to get seated. And that was OK. Cause it was a little busy. The waitress took forever to come to our table. And after about 45 minutes. We finally had our drinks. While we were ordering the waitress just gave attitude looks to one in our party because they were asking for a configuration of wings that they did not do. So instead of just saying "the policy is this way" she just got everyone confused. We had asked for some house chips and that they not be cooked too crispy. After a while she brought them back to us, two pans- one crispy and one almost raw, floating in grease and said "This is the best we can do" with attitude. We couldn't eat this and had had had it with this waitress because of the attitude and also because people who were seated after us by this point were already eating and about to leave and we just got our chips. So we took the chips to the bar to show the person up there and ask to speak with a manager. The manager fill in came to our table, he was a cook but was filling in because the manager was not there. As I was trying to explain it to him, she came up, butted in, was arguing with me, the customer, about what had happened. I had began very calmly explaining to this guy our experience but when she came in with MORE attitude, I had to remind her to check herself. She was way over the line inappropriately talking to a customer the way she was. I mean yall, look at these chips in the pic- who would eat this? At this point we'd herb there way over an hour AND HALF and still NO WINGS. We decided to just go pay for those floppy raw potatoes and our drinks and leave. I won't be back and if you guys get this Abby (I think- heavyset, dark haired) waitress that says she's been there longer than everyone else, my advice is to change tables. read more

East Coast Wings + Grill - Raw under cooked greasy chips - American Near Me - Albemarle, North Carolina

One of the best burgers I've ever eaten. Loved the homemade chips too. Great service in a laid back atmosphere. Pleasant surprise.

Large price small amount of food. Try the wings and thought they came from a little miniature chickens

I have been a frequent flyer of ECW, so frequent that my household calls the ECW location in Harrisburg "old reliable" As far as this location goes it's atmosphere was there like the others for the most part. The service was pretty good as well (at least for a 1-2 pm solo lunch) the waitress was also the bartender for my visit at least. She was overall attentive as she refilled my drink twice during my stay without me calling out to her, she also gave me a food recommendation which helped me decide. Overall the food was pretty good. I'm giving 3 stars because I ordered the teriyaki chicken tacos and overall they were great (even though I'm not a huge teriyaki fan, I prefer less sweet options). They were exactly what you would expect and they were hot and looked delicious. The tater tots in the other hand were a let down. The tacos were obviously hot and fresh but the tots were hard and mildly warm like they have been sitting there for a while or maybe under a heat lamp (never worked in a place like this so I can't say for sure just my opinion). The ranch was boss like it always is. I would be willing to try this location again but I would expect the tots to be fresh. read more

East Coast Wings + Grill - Teriyaki chicken tacos and tots. Ranch on the side of course - American Near Me - Albemarle, North Carolina

The cheese fries are great. Our waitress was very knowledgeable and made great suggestions for different food items on the menu. Salad is more than one can eat. read more

I don't know what is going on with this location but the food here is awful. My wings were not hot and the sauces were gross. Waitress did not know what was on draft and she acted like she would rather be anywhere else but there. Nice interior is wasted by the terrible food. They are getting and extra star because you can get a 22oz. pour of wicked weed pernicious. read more

After being seated at our table, we waited for 20 minutes and no server ever acknowledge us and not busy at all.

We have been frequent patrons of this chain. Unfortunately this location is the most underperforming of the 4 locations we have been to. we dropped in last night around 7:15 and the place was nearly empty but did not think anything more than it was Monday night..... Anyhow, the service was both poor and infrequent, food quality was marginal, portions were not consistent with prior visits (and less than expected but wing count was correct), took longer than expected to cash out. Upon leaving the hostes could not be bothered to thank us for coming in and hope to see us soon (she was too engaged in conversation with a coworker). Oh yeah and with a sanitation rating of 93.5 it was just another disappointment. Doubtful this location will survive to see July of this year..... read more

They have great food. During Covid they had staffing issues, but seem to be doing better.

This place is gross. I went there for the first time and I wasn't going to write a review for the first encounter because sometimes it's an off night but the second night I went there the same thing.... Food was cold. Guys it's food. it's cold, stick it in the microwave for 10 seconds and it's not cold anymore. Service was terrible. How is a bar slow on a Saturday night AND you suck at refilling drinks when it's empty. People don't like waiting for a refill. No one acknowledged my presence at all. Next point. Don't go there if you care about your weight. I've never seen a restaurant that sells burgers that have calories over 2000. Come on guys! No one should have to regret what they ate even if it's a wing place. People were coming up to the bar asking for drinks because their server could not place an order on a timely basis while empty read more

First of all, we love this place, we have NEVER received anything less than great service over the last year since we discovered this wonderful place!!! The food is always hot & delicious, amazing choices of spices!! The staff is always welcoming & attentive, the manager Adrian, was one of many of the staff that personally checked on us to confirm the quality of service. It's a fun atmosphere, good energy & a nice place to relax with family & good friends thank you! read more

Place absolutely sucks. Food is fine but don't expect service worth a damn. We got here sat for around 10 minutes before acknowledged by waitress then another couple sat near us got their drinks before us even tho we finally ordered before them and they also got their appetizer before us. When we got our appetizer same time we food. Kinda defeats the point when you have 2 hungry kids waiting to eat. 10/10 do not recommend coming to sit inside and eat read more

If you've been to other East Coast Wings and love them, don't waste your time. We were regulars to the Kannapolis location, then the Harrisburg location, and then we were thrilled to be getting an East Coast in Albemarle. The Albemarle location is not up to par. Our first visit was in the early weeks of its opening; the food was sub-par and the service was mediocre. We gave it the benefit of the doubt because it was a new location and we expected that they were working out the kinks. Our second visit was a to-go order. The phone was answered with an unprofessional laugh. We were told that the order would take 10-15 minutes. 20 minutes later our food was still not ready. When we did get our order, one of the flavors of wings was incorrect. We requested Chili Chili Bang Bang (both words twice!!) and we got Chili Thai. This is art down for East Coast Wings. read more

I ordered a cookie skillet through a third party delivery service. When my order was delivered and I opened the box, this is what I got. The cookie smelled burnt just as the picture shows. Ultimately, the issue was corrected by them making another one and the delivery guy went back and got the cookie. I'm not sure why East Coast thought this would be acceptable to be given to a customer. They have also forgotten another time to include the fries with my meal, and the delivery guy was nice enough to go back and get the fries for me. Normally, I love their food, but I was extremely disappointed and upset about my order. read more

East Coast Wings + Grill - Burnt cookie skillet - American Near Me - Albemarle, North Carolina

went in on a Friday, btw have been there many times before..food good, beer ice cold. Dont know what happened this time but terrible! Four of us sat at bar, early so not crowded; beer was ice cold as usual. But my food..aweful! I ordered a Ec chicken sandwich and fries. both ice cold, even bun on sandwich felt like it came out of freezer. I did complain to bartender and manager ( he was friends with couple with us) nobody seemed to care. True..I did not make a jerk out of myself about it..but when I tell you I can't eat it bc it's too cold, and don't eat it..that's a hint. The next time I want to eat at a chain restauran, I'll just go to Applebees across the street. read more

Best wings around. We had the Cajun ranch and Hey Mon Honey bone in wings - and they amazing! Plus our waitress, Moné was incredible and super helpful! We got everything she recommended, the wing flavors and entrees. We got the chicken avocado flat bread and cheeseburger quesadilla- both really really good! The food was great, the service was great, the whole experience was great!! We will most definitely be back! read more

East Coast Wings + Grill - a tray of food - American Near Me - Albemarle, North Carolina

We waiting 15 minutes to be seated when they were not busy. Three different people told us they would be right with us. We finally got seated. We ordered wings, fries, and a salad. Our fries were cold, our wings were cold. We ask to speak to the manager and he acted like he did not really care either way. So we packed up our food and brought it home to eat, so that we could have hot food. Think twice before you try Eastcoast wing and grill. read more

I was very dissatisfied with my dine tonight. Drinks remained empty throughout. Service was very sub par. Also no VooDoo chicken sandwich which doesn't sit well with me. read more

This was the worst dining experience I've had all year and says a lot because I'm not a very picky person but I was treated like shit

I have always loved ECW and I'm patient with the Covid problem now. But, tonight we went and we were told there would be a 15 minute wait. No problem. People kept coming in and being seated in front of us so we ask just in case there was an oversight. They said we were next, of coarse. We waited and waited and finally someone from the bar came and took our drink order. We waited and waited and no one ever came to even acknowledge being our server. So we put money on the table for my soda and we left. Probably won't go back to the one in Albemarle. Total wait was over 45 minutes to not even see our server. read more

My daughter and I went in on Monday to eat a late lunch. We sat there for quite awhile before we were waited on and there were not that many people in the restaurant. My daughter ordered the 75 cent wings that were advertised on a sign outside near the door. When the bill came at the end of the meal, I was charged $11.99 for the wings. When I asked the waitress, she said she had forgot about the 75 cent wings and that she would go correct that, she asked to take my card and make the correction and take the payment. When she came back she left the receipts and walked away and in looking at the receipt, I was then charged 75 cents times the 10 wings but also 75 cents for the carrots, 75 cents for the celery, 75 cents for the dipping sauce, and 99 cents for the flavoring. I then asked other workers there about the extra charges and I was told that all that stuff was extra on 75 cent wings day. I wished that the waitress would have said all that would be extra because those $7.50 wings ended up being almost $11 with taxes. My daughter had even told the waitress she wanted the carrots and celery "that came with the wings" and at that point the waitress could have informed us that would be an extra charge. I made a post on my facebook letting my friends and family know that if they got the 75 cent wings on Monday that they needed to be aware that the sauces, flavorings, carrots and celery cost extra. I had an employee of East Coast wings make comments on my post where she basically said they didn't have to inform me of the extra charges because its on the menu. So what about people that order the 75 cent wings based on the sign that doesn't say anything about additional charges? My family have eaten at East Coast Wings for several years and never knew they charged extra for things on one day a week that all the other days a week are included. Wonder how many people have been charged extra and paid extra and never even knew it!!! read more

Overall the food was fantastic but the wings were cold on both visits. The honey garlic flavor was amazing and would've tasted much better on hot wings rather than cold. Service was a tad slow too but not a deal breaker. Clean store and friendly staff. If they fix the cold food problem this place would rock. I'll go back again and hopefully my food will be hot. read more

We had a GREAT experience! Kristy and the other servers were friendly and efficient and the food was amazing!! We're definitely coming back!! read more

I see a lot of bad Yelp reviews. I feel ya. This place is still relatively new and we have had some challenging early experiences. But the food has never been bad. Read the bad reviews again, and everyone says the food is great but so-and-so was a bee-hatch. Guess what. Albemarle has lots of bee-hatches. Wings here are the best in town. Other fare as expected and as you hope and want. What has really changed things for us is behind the bar. I have two words for you: Silver Fox. Don't mess with a table, go right to the bar and ask for the Silver Fox. He just gets it. You feel like you are special. There's a bond between bartender and patron that is special...cannot be denied. Cannot be replicated. Breeze past the hostess that doesn't have time for you and belly up to the bar. Let the Silver Fox (or his older brother) delight you with his vulpine charms . read more

Sadie who wasn't even our server is the only reason this isn't a one star review. She is the only one in the place who really seemed to care about the customers! We had about a 20 minute wait on a Saturday afternoon. Once we were seated we got our beers, not the size or variety we ordered, but we were thankful for them! We order a variety of wings and a Cobb Salad. After a few minutes we got some celery and ranch dressing. An hour or more later after watching many unhappy people leave without their food, we were served my Cobb Salad. The avocado looked like it had been frozen and the 1000 Island dressing was the texture of pudding and full of garlic. Sadie came to the rescue and brought more normal dressing. About 25 minutes later my husband got his wings. They were good, but not worth the wait. If you are hungry, this is not the place for you. read more

Literally do yourself a favor and do not go here!!!! Awful service, it seemed like EVERYONE IN THAT RESTAURANT was CLUELESS! Just go to PizzaAntica next door they have great service and food for the same if not better prices. read more

If i could give them a negative star i would. We ordered and sat by as people around us who ordered after us were served their meals. It was over 50 minutes and still nothing. They didn't even try to talk to us. I asked how much longer, gave a crappy excuse that the kitchen was backed up. We ordered a burger and 5 wings. I know it doesn't take very long to make that. When we had enough i asked for the check. And they didn't even try to talk to us or had the manager approach us to talk about the crappy service. Never going back. Do not recommend. This is why people go to fast food. No bull like this place. read more

We went in at 8:45 they said it was 45 minute wait looked around two sections completely empty they closed at 9:30 so we left. Tried again the hostess were talking about a crazy waitress that was refusing to accept anymore tables and she was having an emotional breakdown home issues etc they were telling her whole life story also talking badly about her well guess who's section I got. The silver lining she was a great waitress and very professional. Hostess staff was the ones that were unprofessional and childish. They need new management. read more

Best service and food was very good there are multiple options on the menu. Bartenders are as sweet as can be. The management was super nice. The facility is super clean and I will definitely be returning to this establishment!! read more

The wings were very hard and cold. I ordered shrimp tacos the lettuce was cold cheese not even hot and melted i specifically asked for carrots to be soft for my baby to be able to eat they said they didn't have soft carrots i mean no effort at all into this meal the waitress was not friendly had to ask twice for them to clean baby chair that had food particles in it that you could obviously see i mean absolutely terrible experience will never go back. read more

Have ordered carry out twice. First time wings were cold, tough, and uneatable. I let it go because it was right at closing time. Ordered again Saturday night. This time sliders. They were burnt and cheese scorched. Called this time to speak to manager. After much arguing back and forth between cashier and owner, the owner finally got on the phone. He implied I was lying about my first experience and didn't care about this experience. No third chance from me. read more

I will start by saying that I have been in plenty of ECW locations. I really like their wings and food in general. Are they a gourmet restaurant, no, but they feature good food and good service at reasonable prices. The similarities between other locations and the Albemarle location stops at the name and menu. We stood at the door while who I assume was the manager complained about the staff not knowing how to correctly operate the phone(who's fault is that?). After 5 minutes or so, we were finally ushered to a table by what I will refer to loosely as a hostess because she looked absolutely lost(poor training(who's fault?). We waited for almost 15 minutes for someone to come to our table before my wife went to the front entrance where 4 employees were standing around and asked if someone could wait on us, only then did anyone appear. Our server, Mona, was nice and took our drink and appetizer order. While waiting for our drinks, we watched another couple that had arrived before us, get up and leave because no one had waited on them yet either. Our appetizer and our meal arrived within 5 minutes of each other. The taste was ok, but all of the dishes were lukewarm at best. The manager was almost nonexistent on the floor except for the phone incident previously mentioned and one other time to BS with someone he obviously knew. If I owned this place, he(manager) wouldn't have made it through the dinner shift. The staff is lackadaisical at best and is in dire need of training and supervision. Another family left as we got our check for the same reason as the earlier couple, no service. I will be surprised if this place makes it 6 months if major changes aren't made to the staff and management. The only reason I gave this place 1 star was because of Mona, our server, she did her best with what she had. Don't go here if you have limited time to spend there. read more

Food is pretty good. the service is where the trouble is. our party of 5, (one of which was a baby) should not have to wait over an hour to get our food. It really makes you mad when you see people come in well after us, get all their food and leave before anything of ours came out. a one time thing would not make me give a bad review. But when this is a regular occurrence enough is enough. I hate to say it but i don't see us going back. read more

Extremely slow and food comes and is not hot or even warm. I love the brand but manager seems to be absent and staff not well trained ! Unfortunately this was my third try here ! read more

Wait staff has poor attitudes, resulting in lousy service. The wings I had where over cooked. The potato chips were under cooked. Overpriced for what you get. read more

As the saying goes, it's a shame something actually has to get 1 star. Take a look as the rest of my reviews, and see how frequently I rate anything less than 3 stars. Almost never, because I am understanding of extenuating circumstances such as a waitress having a bad night, or an unexpected crowd. However, the attitude and service we experienced at this ECW location honestly could not have been worse. Saturday night, the weekend of memorial day. 9pm. Restuarant was dead. We sat with a table of 5, then immediately 8 more of our friends ask to join us (we were all coming from the same dance recital). Here we are, 13, simply trying to get a table together, with the restaurant 2/3rds empty. The lady at front actually refused to look up from her tablet from where she was playing games, the waitresses were overheard saying "they didn't want that amount of work," and at the end, we were told that they were expecting a large party, and we couldn't all sit together. After asking to talk to a manager, which we were never able to do, somehow, they scraped together a table. The service that followed was decent, to our waitress' credit, and her tip reflected it. However, I've never seen a company in my day that wanted our business less. And you guessed it, that "large party" never showed...just their way of trying to get rid of us, so they could goof off until closing. I could not recommend a restaurant less if I tried. Stay away - visit ECW in Salisbury or Kannapolis if you must go to an ECW. read more

Went there for my birthday. Only ordered 10 wings and a philly chicken sandwich with fries. The place wasn't crowded and it still took an hour to get our food. The server was nice enough but the food wasn't that great. Won't be going back. read more

Third time not a charm. We will never go back. Tried them when they first opened, service was marginal but the food was good and hot. The second time a few months later, the service had declined. It took over an hour to get our room temperature meal and 15 minutes to get drink refills. The lame excuse "the kitchen is backed up" is what we were told. Tried them again 6-12-2021 at 3:30PM. The hostess asked us if we "would mind a high top table " near the bar. Yes, as a matter of fact we would mind. We are seniors and my wife visibly has a walking impairment. We asked if we could have one of the  dozen or so empty booths close to the entrance? The hostess acted as if we ruined her day. We waited 10 minutes before we saw our waitress who left her personality at home. Again lukewarm food. I got the Buffalo chicken wrap which was twice the price and half the size of a Subway wrap. My wife' s boneless wings were not hot and the  sauce was cold and gelatinous. You would get larger portions in a Hungry Man TV dinner and it would be hot. read more

We arrived at 5:30 last night. We were told there was about a 15 minute wait, which was fine until we looked into the restaurant and saw so many tables that were open. We asked why and were told that the kitchen would get backed up. I know the restaurant has not been opened for a real long time but, by now, they should know what kitchen staff is required for their crowd. Don't they realize they lose money without a properly staffed kitchen? The server did not come over right away but, when she did, she was very pleasant and attentive for our drink and appetizer order. However, it took forever for two orders of wings and fries to come out. The wings were excellent, but the fries were cold. And then we did not see the server again for a long time. We almost got up and went to the front to pay the bill. We will not go back. read more

Exceptional long wait for food (1 hour). Brought out 3 of the 4 meals ordered and 4th meal came out 10 minutes later and was cold and incorrect. Another's order was cooked incorrectly and we were told by our waitress that we should just take a refund and not reorder the sandwich because the kitchen was backed up. Manager would not speak with the table and hid in the back. We were not provided silverware to eat with when food was delivered and had to wait another 5 minutes until our server came back around for us to ask for it. Horrible horrible service and a gutless manager gets this hole.....1 star! read more