Picked up a 10'6" surfcast rod from Ken today. Awesome shop, Ken is super knowledgable, will…read moredefinitely be back!

Ken has always been extremely helpful to his customers. I have been a customer since he only had…read moreone location in Sag Harbor.

Friendly, courteous, and knowledgeable about what type of bait is best suited for the various fish…read morein our local lakes and waterways. I purchased some Canadian earth worms at a fair price. I highly recommend this place for a no nonsense shopping for bait experience. Rick Dumas, West Haven

Dee's Bait & Tackle May be the only place around anymore to get your reel properly strung with…read moreline, and pickup all your bait needs to go outside and enjoy the outdoors while fishing. The owner is patient and full of knowledge. Currently because of coronavirus he is coming to the door and taking orders one by one wearing gloves. My daughter had her new pole strung at a big box store in Hartford and it was a disaster, Dee straightened it out, and he keeps us in supply for worms, & grubs. It's a bit of a sketchy neighborhood at first glance, but don't let the surroundings blind you to the neighborly friendly faces you'll meet at Dee's, even waiting in a 6 feet apart line because of social distancing.

Very accommodating and courteous staffs. FFL is done via electronically, a nice store that's more…read moremodern compared to other local LGS run by old grumble men.

Guy's are so helpful Rocco is great would tell everybody I know shop here great selectionread more

I am staying in Montauk for a few days and I wanted to go fishing but being a complete novice I…read moredidn't know what type of gear I needed what kind of rod what kind of reel, what kind of line. I went to cool gear for fishing at their address in Montauk, and spoke with the proprietor, and he was very helpful. He asked me some questions about what type of fish I was going for. Whether I was going to fish, off of a dock or jetty or from a boat. When I told him and told him my budget he recommended the type of rod type of real the type of line. I should use what type of hooks I should use the weight of the sinkers and hooks with spreaders, and he totally set me up and he even wound the line on my real for me. He was very very helpful from start to finish and he stayed within my budget. I used the gear he set me up with and I am very very happy with it. I would highly recommend this business to anyone, the proprietor really knows his stuff, and he genuinely cared about me having a good time fishing with the right equipment and not just making a sale.

From the owner: Bait&Tackle Surf Plug Bags…read moreUsed &New

Excellent Gun dealership. John has class and is highly recommended !…read more Highly respected by the Suffolk County PD, and with good reason.

Everything went quick and painlessly getting my bbq propane tank filled. Friendly and fast service.read more

I ordered online and well I did have a problem shipping does take long so I would recommend…read moreordering next day shipping if you need the reel urgently it took me about 2 and a half weeks to receive my reel but that was due to the reel being out of stock and I contacted Josh and honestly they have the best customer service on call and due to this problem Josh gave me free line on the house honestly I would order again great service

Online experience was horrible, and required a credit card dispute to resolve (or I'd still be…read morewaiting for several hundred dollars "refund"). The web inventory is widly inaccurate, and missing items (which have already been paid for) took weeks (over a month) to backfill (but not completely). An expensive reel required multiple emails and a voicemail over 10+ days before it left, only to reauire a return (at my expense). Communication was poor (at best). Strangely, it was 'off-season'. Hopefully you'll do better in person.

I find it easier to shop online and compare prices, but when you need something right away, West…read moreMarine's big stores are likely to have what you're looking for. Staff is generally attentive and knowledgeable. They've made cruising easier more than once.

This establishment really needs to try harder on the advertisement front. Nobody on God's green…read moreearth would know this place existed if it were not for yelp or the West Marine website. They provide absolutely no signage to the storefront and normally that would not be too big of a deal but they are so far off the main road I'm surprised anyone knows it exists. The only reason I now it is there is because I live here and often drive that backroad. With that nonsense aside, this is the cleanest, most well stocked West Marine I have ever seen including the Charleston area locations. Immaculate. They even have a parts department and if they don't have the part they will find it. Why four stars you say?! I'm pissed that they don't advertise their location much. While I might be selfish and say I should have this place to myself, I know that lack of foot traffic will end up closing this place.

This store would not honor my NY state issued paper temporary drivers license as a form of Id to…read morelook at a knife. The representative argued with me about NY state procedure of giving and reclaiming IDs saying " I've been getting driver's licenses in the state of NY for 40 years and they never took my old ID when I got a new one" I replied by asking " so in that 40 years did you ever renew a out of state license from Texas to NY?!" He quickly stood down but by that time I was done arguing NY state law and left. I will never buy a knife gun or amp from this store again!

GET A NEW GOLF SALES PERSON!!…read more I went into Riverhead to talk about a new set of golf clubs as I haven played for 5 years and really wanted to get back into the game. The lead sales person showed me a set of clubs and gave me a price. When I asked some questions - he clearly let me know that answering them was a waste of his time. I walked out - and you missed out on a sale. Horrible customer interaction.!