Went here on the advice of a friend who has been getting his cars serviced here for a long time. I…read morebrought my car in for an inspection. It was done in 30 minutes while I waited. The staff were pleasant. The waiting room was comfortable. You obviously can't judge the quality of an auto shop based on an inspection, but it was a great experience. I'm going to use them for routine maintenance going forward.

I took my vehicle to this shop based on their positive Google reviews, hoping to find a reliable…read moreplace near my new job. I was told my brakes and tires needed replacing, and as I commute long distances I wanted to make sure my vehicle was well equipped to handle winter conditions on the LIE. After my inspection was finished, I was quoted $1,079 for the brake replacement, new tires and the inspection, but when I went to pick up my car, I was charged in two installments (as the repairs took place on separate days) and the total was nearly $1,400--almost $320 more than what I was told the total would come out to be. To make matters worse, they removed my front license plate covers and replaced them with their own advertising covers without asking for my permission. Not only was I upset by the unauthorized advertising on my vehicle, but they also put my front license plate on upside down. (See attached photo for proof.) The final straw was hearing my brakes grinding after they had supposedly replaced them. This was incredibly disappointing and left me feeling taken advantage of. I had hoped to find a trustworthy auto shop for future service needs close to work, but instead, I feel like this place took advantage of my situation as a young woman needing an inspection. I won't be returning, and I strongly recommend you get a second opinion before trusting this business with your vehicle.

I was in desperate need of an overdue oil change. I called Country Automotive, but they didn't…read moreanswer and never got back to me. Found Station on Yelp. I called, and a nice man said to just bring in the car. Harry is great! He said that they heard noises, but maybe it was just because of old oil. Then, after the oil was changed, he said, nope, it's something else. The oil change was done, and they also said that they could diagnose the check engine light problem. I could come back on Friday. So I did, and the wonderful Edgar fixed the trim clips and removed some yucchy stuff from my temporary fix. He also ran the diagnostics, but alas the results were the same as my cheap OBM-II. They're going to do a smoke test ($180) and figure it out. I jokingly asked if they could just use a cigar, and he laughed. He kindly explained how the machine worked. They get their parts directly from the manufacturer, which is good, and hopefully much less than the dealership. I told him that Land Rover in CO wanted $5000 to diagnose and fix the problem, and Edgar was incredulous. I'm delighted with service I received, and very convinced of the capability and honesty of the mechanics here. This is tucked away on Montauk Highway. Definitely a hidden gem, lol.

These guys are truly amazing. While you have to schedule weeks in advance at other shops in the…read morearea, these guys will see you right away and will diagnose and fix the car, usually within 24 hours. They're very easy to work with and the price is fair. This is my new, local go-to shop.

A great family , great mechanics. Last of the real repair shops. Not just part changersread more

Service was fast, friendly and very reasonable. I was…read morepleasently surprised to find out that my transmission problem was caused by a faulty sensor and not a failing transmission. Because of her knowledge and background, Frank's wife, Mary, is the perfect interface for customer service. This was my second visit to F&J Transmission during the past few years; both vehicle repairs were relatively minor in nature. If you have a transmission issue, take it to an expert to get expert diagnostics, quality service and no-nonsence results. I would recomment F&J Transmission to all my friends.

Gallaways was very helpful when our car broke down. We always feel that we can be ripped off…read morebecause we know nothing about cars. I did not get that sense with Gallaways. hopefully, we won't be back often.

Fast reliable service. Friendly ownership family run, if he's not there, his father is in charge.read more

One of the best auto repair places i have ever used!…read more Honest, kind and quick? YES YES! Thank you Jess, and Joe for making me feel so comfortable, at your shop! Your service with a smile, and much appreciated! Thank you so very much!

I only had an oil change and inspection of my 2022 explorer and 2019 Ford pickup but I found their…read moreprices to be fair and their professionalism regarding timliness and communication excellent. They discussed items that needed near future replacement and an approximate cost without pressure to do it immediately.

Message set to the owner: I was a customer of tire country. Bought batteries, tires, oil changes…read moreetc. I was there yesterday, called fri and your desk person told me to come in at 8am , I needed brakes , told him to do all 4 but only needed rear pads and a oil change. Arrived at 8am , was told multiple times , your Jeep is being worked on. I saw 8 other people walk in , they were taken care of. Every time your guy said thanks and sorry for the wait to them. I never complained. I sat for 3hrs , no sorry for the wait or thank you. In at 8am out at 11am , $566. If he is still there I will never go back. Horrible , this is just a flat tire place , anything more than that you wait 3hrs.

We were in from out of town and had a tire alert come on. We stopped for help and they had us…read moreback on the road in minutes. Thank you!

I love my Range Rover, but the plastic trim clips break over time. SO ANNOYING. I regret to admit…read morethat I attempted a temporary fix with black duct tape, which is temporary indeed. Bleah. So I called to ask if someone could replace the trim clips. I have an enormous assortment, which I purchased online. Anthony said to bring the car over, and he'll take a look. Well, none of the 620 clips in the box will work. Pfffft. He said that the clips have to go in a certain way, and they slide on. He said that I will have to go to Land Rover for the clips, and he would install them. He very kindly put some more tape on the trim, and didn't charge me for it. I will get the clips, and return. I also need his help with another issue, and I feel very confident that he'll do a great job at a fair price. I am delighted to have found a good mechanic!! I have a wonderful mechanic in Colorado, and wasn't sure if I could find one of his caliber in NY. I'm happy to say that I believe that I have!

Fair and friendly. I've done business with them for years now. Anthony has always been personable…read moreand helpful. I bring my 2016 Mazda CX3 and my wife's 2014 Honda Civic there all the time for routine maintenance, inspections, and occasional repairs. It's nice to have a reliable shop close to home.

I bought a truck today from Otis Ford, salesman was Sean Muthig. This was a pleasant and stress…read morefree purchase Sean is knowledgeable and friendly. The staff greeted me and thanked me for doing business with them. I Highly recommend Sean Muthig and Otis Ford .

I have over the years have had good service from Otis Ford. I'm ok with the premium I pay over my…read morelocal service station, but the last time I was there for service I was told there is a service fee for using my ford charge card my which promotes usage by giving you money back to use at a Ford dealership, stunned to no end, I took my grievance to the service manager whom reversed the fee. My wife recently called to find out how much a 100,000 mile service was. At $2900 which is $2,100 more than our son-in-law just paid for his at his local garage in Boston with no convenience fee. So off to see the grandkids we are in a couple of weeks all paid for by the money we saved by not going to Otis Ford.