The staff is very friendly. My appointment was late on a Friday, and I received a very efficient,…read moreyet comprehensive eye exam and contact lens fitting. The optometrist I saw, Dr. Smith, was polite, knowledgeable, and thorough. He took the time to teach me things I wouldn't have otherwise known about my vision. The staff also worked to get me rebates on my contacts. Having visited during the COVID-19 pandemic, the staff also has a great system for following sanitation guidelines for the safety of their customers.

The whole staff is amazing ! They're very patient and understanding especially when it comes to…read morecanceling last minute AND still getting assistance with what I needed! They're awesome I'm definitely making them my go to eye care center from now on!

Gave my healthcare status as abnormal eyes, probably born that way. What kind of eye dr gives this…read morefeedback to healthcare provider without discussing with patient? Very weird. Dry eye folks, go somewhere else.

As a new patient to this Eye Care practice, I was extremely satisfied with all the excellent care I…read morereceived. I interacted in some way with about 10 different people who worked in various parts of the office. Every single one of the staff was very kind, understanding, supportive and they were all HAPPY. It was such a pleasure to be in a medical office with such a happy and organized group of people! Dr. Chenault was very supportive and patient and answered all my many questions thoroughly. They even helped another patient search for his keys for at least 30 minutes! Several of them! (I was sitting on them. sighs.) The office was VERY clean and organized along with state of the art equipment and testing. Both of my sons are new patients as well, and very happy. Try making 23 year old's comfortable in a doctor's office! I can't say enough about the wonderful experience I had today. I feel so fortunate to have finally FOUND the best eye care in Huntsville! Thank you, Dr. Chenault and Bailey Cove Eye Care!

I had my annual visit and had a great experience. Super nice staff, clean office, and I really…read moreappreciated that the technology used during my routine checkup was far better and more thorough than other optometrists I had visited. They didn't have my lenses available to try, which honestly is typical and no big deal, I have been wearing them for years so I know what works for me. I also really enjoy the convenience of immediately getting my rx text to me, and no pressure to buy anything that day. Fast forward 6 months I bring my daughter for her exam. Great experience again, but with hers she needed to come back for check of her contacts and that's when the service dropped. It should have been a quick check. We waited in the tiniest room they have for about 30min past the appt time. I feel like they didn't actually have a spot for her and just squeeze the recheck in to a full schedule. Super nice doc, but super late. Hard for a school day. All in all we like the doctors and staff, the delay was a little annoying.

BEWARE AND DO NOT USE: Dr. Kennedy is the second worst optometrist I have ever encountered. I have…read morebeen told for years that I have risk factors for developing glaucoma. I don't always do the testing but sometimes I do. Well, today I went back for it just to check on it. Dr. Kennedy interpreted the test results to me and said I had several high risk factors and wanted to prescribe a medication to prevent the development. I said I needed to think about this and asked for a summary of what she was telling me and a copy of the test results, just for my reference to think about. She got very offended and started raising her eyebrows at me, speaking in a stern tone telling me that that I should do what she was telling me because my doctor told me to. I simply wanted a chance to take a breath, research the medicine, talk to my husband, and make a decision. I'm not the type of person to decide something in the room with the doctor at the moment they say to do it. She told me she didn't have an email address associated with her practice and they would send the results to my primary care doctor at the time she was seeing me. When I told the girl at the front I didn't want to schedule a follow up (because after her reaction I definitely wanted a second opinion), because I was going to think about this and maybe ask another doctor, she immediately didn't want to help me anymore. I waited a few weeks to make sure my doctor and I got the information. After having to call, I got all my results emailed to me. Dr. Kennedy is a pushy doctor who doesn't respect patient boundaries.

I went to Mark optical to get my work safety glasses, and also some everyday street glasses. I…read morestarted with an Office visit with Dr. Harris to get my prescription. He and his staff took time to explain everything, and I did not feel rushed. Then when it was time to select my glasses, I found that they had a huge selection of glasses to choose from and they also took my insurance so I did not pay much out-of-pocket I would definitely return. I love my glasses and I felt they were a good value for the price.

in 2001 was in a near death accident, 200 psi 12" water line exploded & blew me out of a 4-1/2…read moreditch by my face!! from the corner of left eye to bridge of my nose , down left sinuses, nose split in 2 pieces. between eye brows a 1" diam. hole to my skull . only certain type lightweight glasses can be worn!! have to have a saddle or bridge soft rubber , or i cannot stand them on my face !!! i broke my frames , dalton searched the whole store and found glasses frames that would work for my problem!!! (great employee puts his heart in his work & really cares for the customers)!!! i highly recomend daltonto all customers!!! they cut my lenses to fit the titanium frams (extremely lightweight feel great !!! and not that expensive , very happy)

Doesn't look like Yelp is used much here... but I'm going to leave one anyways…read more I HIGHLY RECOMMEND THIS PLACE. They care. Went in for an annual eye exam, but really because I had some issues. They go through a very in depth exam, and will sit with you and answer any and all questions you have. I had Dr. David Parker. Professional and caring. Expected a lot less, and got a lot more. Amazing assistants. All were VERY nice and smart. It was such a warming place with great people. I have found my eye doctor and won't switch to anyone else. HIGHLY RECOMMEND. Did I mention that already? I'm glad my last eye doctor did such a horrible job, or else I wouldn't have been searching for a new one. Good luck! Can't go wrong with any of the doctors here!

My daughter took my autistic granddaughter to this office. Due to unforeseen circumstances that…read moreoften arise with autistic children. My daughter was 8 minutes late arriving. The doctor refused to see my 3 year old granddaughter. The staff was rude and so inconsiderate. It was very disheartening. It was such a disappointing experience.

After having my cataracts removed and the IOL's implanted as well as correcting the astigmatism in…read moreboth eyes, it was time to get sunglasses. Didn't need correction for about 8 foot and further, the IOL's gave me 20/20 eyesight. Only needed cheap readers for computer work etc. I ask Dr. James to put readers in my sunglasses so I could see the instrument cluster in my car. I must say I am very pleased with the results. Instrument cluster clear, and no correction for distance. I opted for the Transition Xtractive lenses, so I can use them at night in the car as well. They tint dark enough to suit me inside the car, and category 3 sunglasses outside. Credit goes to every one at 20/20 who I interacted with. Happy Customer

Modern technology very kind doctors. In-depth diagnoses at the end of exam. Exam was thoughtful and…read moreinformative.

Truly helpful employees are so rare, these days. I expected the same poor service that I had…read morereceived from Muscle Shoals Eye Center, an affiliate. Shout out to Brittney for her outstanding customer service!

Specs of Madison is an outstanding business. While traveling to the Huntsville area from Chicago I…read moreended up with an eye infection that I usually get once or twice per year. While initially hesitant, my wife mentioned the interaction that she had with Dr. Wright. Well, Dr Wright put me at ease immediately because she listened and didn't doubt what I already knew about my infection. For my follow-up appointment, Huntsville and surrounding area's shut down due to snow and ice. Most of the businesses had closed. However, I received a call from Specs asking how I was doing. I told the individual that I was feeling better and was told that if I needed Dr. Wright to come in, she would. To me this outstanding especially because of the times that we live in today where money outweigh true services. I am forever grateful for Dr. Wright and the level of service that she provides. By the way I've been back in the area and had to go in for service. No changes, still great service from all of the staff that I encounter on my visit.

I've worn glasses for 45 years so I've been through more than a few eye doctors. My daughter went…read morehere first and even tho she is young, they took time running tests bc of her health issues. I was very impressed so I made an appointment. When I arrived, I didn't even sit in the waiting room, they took me straight back where the technician did some tests and gathered history. She was very sweet, personable and professional and worth her weight in gold to this practice. The doctor came in and I was immediately at ease. She ran some more tests and went over everything with me. I can easily say that she is one of the best eye doctors you will ever find in your lifetime. I highly, highly recommend this practice. I am so relieved that I've found an eye doctor that I can 100% put my eye issues in her hands and be at ease. The office is laid out and decorated very nicely, it's just a very relaxing feeling. 10/10 Recommend!

I am extremely disappointed. I went for my first eye check ever. Dr. Whitaker was really nice so…read morewas the staff. However, I ended up with over $800 pair of readers. When I first picked out my glasses the lady said progressive is the way to go, etc. I gave them several weeks. My eyes couldn't adjust. I couldn't see. I went back and was like these aren't working for me. I don't even feel like the prescription is correct. Maybe I need a pair for driving and a pair for reading after all. Well, idk where the misunderstandings still is but I didn't even have a prescription for driving. I was like well why did I purchase the expensive progressive if I didn't even need glasses all the time, other than for reading. Zero prescription. The lady sold me the glasses was not there, the two times I went back....The other nice lady was like. It was the other lady that sold you the glasses. But to me they should have refunded my money on the special progressive, My intention on going back was to get two glasses one for driving and one for reading. But apparently that wasn't the case. So I got screwed with $800 pair of readers. I Won't trust them again. & to top it off My vision is still blurry. So frustrating!!