Clean, quick and efficient. Very skilled phlebotomist on site. Been several times and always…read morepleased.

Quick and efficient. Great customer service. Was very aware of timelines. All the locations I have…read morebeen to were great!

I believe this lab that is 'in-network' with my new health insurance. Located in the Warwick Mall…read morecomplex of buildings, this Medical Building is on the corner of Bald Hill Rd and W. Natick Rd. Same building as Concentra Urgent Care. No appointment necessary. The entrance is under the drive through portico facing Macy's (sort of). Nice to have the overhead protection to drop off someone on a rainy day. There is plenty of parking in front of the building. As soon as you enter, straight ahead a few steps lead down. If you need to use the elevator, it's to the right of the steps. The waiting area for the lab is at the bottom of the steps and to the left. Take a number by the check-in window and have a seat. The waiting area is clean and comfortable. When your number is called, hand your lab slip, ID and insurance card to the receptionist. Reception will log you in, be sure they have all your insurance info in the system and add the ordered tests which will print labels for phlebotomy staff. A phlebotomist will come to the door and call your first name when it's your turn. During my first visit a student phlebotomist did my blood draw under the supervision of the staff phlebotomist. She did a great job and I was in and out quickly. The room where they do the draws is brightly lit and very clean. Staff were all very friendly and the receptionist really helped me out with insurance. If this is a convenient location for you, it seems like a good choice. Now, let's see if my insurance carrier agrees.

Unorganized lazy people. Every month I had to do bloodwork with them and every time I had to call…read moremy doctor to fax them again the blood order. They should have them when I started the first month. They are rude and unprofessional. No empathy for sick patients. I'm done, never going back again.

I made an appointment online the day before. Walked into a full waiting area of about 4 people,…read moreand my name was called within a few minutes. Tip: they take appointments before any walk in. Service was quick and I was in and out. The nurse was good at her job. My only complaint is that it's in the basement of a big building and there is no cell reception ( not their fault) but they have an online check in when you get there. that I was unable to use because of no service. It was clean and quick for routine medical tests.

The website makes it easy to schedule an appointment, but walk-ins are also accepted if they aren't…read moretoo busy. Blood work results seem to come in quicker than other labs I have been to and if you make an account you can view your results online. It's all very convenient, and quick, and they seem to accept most insurance plans. I have never sat more than 10 minutes in the waiting room and 2 of the 3 phlebotomists I have seen there are exceptionally skilled at dealing with my tiny veins which are difficult for some to access. They don't even leave bruises.

I had to get some labs done, since my doctor's office doesn't have a lab. I just tried to look up a…read morespot close to where I lived and was glad to find this Lifespan Lab. The women working at this lab were so friendly and welcoming. There were a few people ahead of me, but they got through everyone as fast as they could. And they did it with a smile and some chit chat, which isn't always the case at labs. Parking was also super easy as they have a large lot that is shared with other medical offices. I'll be returning to this lab the next time I need some labs done!

This place has five people working in reception and kept me the only patient in waiting room…read morewaiting for 20 minutes with no explanation except to take a seat and they would call me. They proceeded to socialize with each other and finally seemed to remember I was there. Will not be coming back to this lab.

I am in the process of purchasing my first home, and called CLS to test an area of suspected mold…read morerevealed in my inspection. Their customer service was excellent and the appointment was easy to schedule. Lynn was able to come out within 2 days of my call. She was prompt, professional and thorough. She explained the process to me and performed her testing fairly quickly. I appreciated the rush results option as an anxious first-time home buyer! I received a very thorough report with recommendations within 24 hours of the test. I will absolutely call CLS again in the future (fingers crossed I won't need them!), and will recommend them to my family and friends. Thanks again, Lynn!

From the owner: CLS Mold Testing provides professional, independent mold testing and environmental testing services…read morefor residential and commercial properties. Services include mold inspections, air and surface sampling, asbestos testing, and indoor air quality testing. Serving Connecticut, Massachusetts, Rhode Island, and surrounding areas.

I have been disenchanted with Oak Street for a few years now, but it's nearly impossible to find…read moreanother PCP. I made an appointment for today at 8 a.m. because that was the first appt. of the day, figuring I would get right in. I arrived at 7:45 and found the door locked. Someone opened it 10 minutes later saying that they don't open until 8 a.m.! Rude! They set the appt. schedules not us. My biggest complaint is that they want you to arrive early, but I have never, repeat never, been seen on time. Usually they are 15 - 20 minutes late. It was that way today - and, for the first appt. of the day. They do not respect your time but they expect you to respect theirs. This experience is a continuation of every appointment I've had with them.

They are the worst place ever because they only care about giving people medicine not helping…read moreanyone out with real problems and they keep you waiting for a ride him to there. When they first started out they were really good until they combined themselves with CVS Pharmacy not they don't seem to care about their patients anymore now. I would recommend finding yourself a real good doctor please stay away from Oakstreet Health because they gave me diarrhea there now.

My doctor sent over an order for a lung cancer screening. I was very anxious about the process and…read morethe possibility of receiving a cancer diagnosis. I called to make sure they had everything they needed and that they had CORRECTLY filed this as covered by insurance, as screenings are and i fit the criteria for medical necessity. They confirmed it. Multiple times. Spent about 30 minutes on the phone. The rep was a poor listener, but she seemed adamant that everything was going to be ok. She spoke over me, but I figured she was doing her best. She even called me back that day to let me know that she AND her husband both had lung cancer and everything was going to be ok (?) and that the screening was important. Weeks later... It's less than 24 hours before the appointment - REMI called to say they never received the order with the "MPI" and need it re-sent. OK, no problem. This began a marathan of calling: I called, my doctor called, she faxed it it again. I called to confirm receipt, my doctor called. REMI claimed never to have received it. I called, my doctor called - the order was sent a third time. They said they were CANCELLING my lung cancer screening, that they receive alllllllll faxes for the entire state, so faxes could take 24 hours to receive, and simultaneously claimed over and over and over that they haven't received the fax. I asked them how frequent an issue is not receiving faxes? Once in awhile, REMI said. NO. That is factually incorrect. According to reviews, this is a common issue. What a fucked up practice. Patients are already anxious, and then scereenings are just cancelled? On top of everything else, they suggested I pick up the order IN PERSON from my primary care and deliver it to them by hand. What in the actual fuck is going on at REMI???

I had an MRI today, We got there filled out the forms and…read morewaited a few minutes for my name to. Be called. A few minutes later a friendly young male nurse named teddy called my name and walked us to the changing rooms he said one parent could be in the room with me the whole time so I picked my dad he changed into scrubs and into the room we went. The technologist and teddy the nurse were wonderful with me and I really appreciate it. Thank you both so much for taking great care of me.