This place is awesome! I know that is not something you often hear when you think fertility, but…read morefor parents who want another child, and have been given the run around, you appreciate quality staff and a great doctor when you meet one. Staff: Small staff with great attentive attitude and is glad to answer questions, keep your kid entertained and much more! We are happy they are happy doing what they love, and you can feel it throughout the office. Dr. Springer: Awesome (there is that word again)! He is knowledgable and sensitive to make sure you understand where is coming from. He was even flexible to include our 2 year old in the discussion to deter her boredom! Office Location/Etc: It is located in Crest Hill/North Joliet in a quiet location. The office is clean, quiet and quaint. We will be starting our journey with Dr. Springer and his staff and excited to do so! If you are traveling down the fertility road and need answers or have been on the journey and feel that your current doctor is not up to par, I would try this center!

My experience with Center of Reproductive Health has been a very traumatic one. I still have…read moreanxiety just thinking about my experience. Anyone going through infertility knows how mentally, physically, and emotionally draining it is, but my experience was even more so because of what happen to me while being treated at CRH. First off, the organization of this office is very concerning. My second visit, Dr. Springer couldn't even find medical documents from my first visit. When I asked for my medical file towards the end of my treatment, they should have been able to provide it to me the very next day; instead, it took almost a month for them to compile and gather my medical records. Secondly, the secretary/receptionist is very unpleasant. The first secretary was amazing, but she left and the person that took over is unpleasant. However, Connie and Jennifer are amazing. They are very nice and supportive. Also the nursing assistant was very nice as well. Now I will explain why I put poor for this review. During my egg retrieval procedure, Dr. Springer hit a blood vessel in my left ovary causing me to internally bleed. I went almost an entire day with blood filling up in my stomach and around all my organs. It was extremely painful. I went to the emergency room later that day after the procedure. I couldn't get a hold of Dr. Springer and neither could the doctors and nurses in the ER room. Finally, the ER doctors and nurses were able to get a hold of them early the next morning and I had to have emergency surgery. I had to take off work because I had to recover from surgery. This affected me not only physically, but also financially. This should have never happened! It wasn't even explained to me that this was even a possibility! I went to CRH because they came highly recommended and I wish more than anything that I never went to them for this highly emotional time in our lives. I even had a bad feeling the first few visits, but I ignored it. I couldn't even figure out why I had a bad feeling, but either way, I wish I would have listened to it. I will state that Dr. Springer was apologetic for hitting a blood vessel and causing me to internally bleed and he felt bad. I did stay with CRH for the last procedure (embryo transfer). The only reason why I stayed though is because we already paid for everything and we couldn't afford to go anywhere else. We couldn't even afford CRH in the first place. I was furious to see that they charged me office visits and other fees for me having to come in after my emergency surgery because of Dr. Springer's error. I didn't see this until after I finally received my medical file and I saw what they charged my insurance for visits after I had to get emergency surgery. In my own opinion, CRH tries to take as much money as they can make from their customers. However, the only thing good that came out of this very traumatic experience is that we now have a baby girl whom we love very much. We are very thankful for that. I personally would NEVER go back to Center of Reproductive Health. I do not trust Dr. Springer due to my experience. This was an extremely traumatic experience and I still have anxiety from it. I would suggest going somewhere where you trust all the staff members and where all of the employees are understanding, pleasant, and supportive. Also, somewhere where you feel like they care more about you than making money. If you feel this way about CRH, that's great, but if you don't, I would suggest finding somewhere else right away.

Dr Morris got us our double rainbow miracle baby. I recommend coming here if you want to get…read morepregnant fast. The office is very efficient and we were able to do back to back retrievals and transfers. There were some challenges like internal bleeding and a blighted ovum along the way but we just kept pushing forward to get our baby. We never found out what the cause of our infertility was since I was diagnosed with unexplained infertility.

This place screwed over a disabled-veteran cancer patient…read more Yep, you read that right. Diagnosed with cancer a couple years ago, don't hear from them, then all of a sudden I get a bill that's thousands of dollars. Numerous other issues as well. An employee named Annie is the worst of them all and has no place working in healthcare. I suggest you go elsewhere as they clearly show no empathy when dealing with patients who are going through the worst time of their lives. Is the doc okay? Maybe? But the ADMIN is horrible to the point that I filed a complaint with the Illinois Department of Public Health. BEWARE!

I did one cycle with Dr Springer during 2012. One pro of his office is the personalized attention…read moreas the doctor does do all of your monitoring ultrasounds. I did not get pregnant here, but did have a successful cycle elsewhere. My main problem, however, is with his billing department. When we first met with Dr Springer I had brought over frozen embryos from my previous clinic. He looked at them, told me they were not good quality and would not recommend transferring them. My husband and I were both there and said we would like to dispose of these embryos and move forward with a fresh cycle with him, which we did. 3 YEARS later I received a call that they had done an inventory of their lab and "found" that I still had my frozen embryos there and what would I like to do with them. I spoke personally with Dr Springer on the phone again and he again told me that they were not good quality and I said OK then we want to dispose of them. After this, I received a $600 bill for embryo storage! I was then told that it was because we never signed the disposal form. OK well we did not know anything about this, so my husband and I went in before work one morning, were told this fee would be written off and we signed the disposal consent. Taken care of, right? NO. A month ago, in 2018 I received a bill from COLLECTIONS for an amount now over $700 from his office. I called their office, no one was available, left a message. Two weeks go by no call back. I called again, spoke with someone in billing who did not know what to tell me, so I received a message from Michelle Springer to call her cell phone. I called her back and left a message. Never heard back. I ended up just paying it as I cannot afford to have my credit ruined.

I had 5 IVF/FET with this dr leading up to conceiving my son. He never gave up on me. He always…read moretried anything new he could to get things to work. His staff were amazing. Treated us like family. They had like 10-20 I think per cycle. Compared to other clinics where you are just a number in a swarm of like 50 ladies all doing a cycle. I would extremely highly recommend this office. There were a couple incidents where I always paid up front and their billing lady lost one of my payments. Possibly two. She put it on another account but did fix it as soon as I called and proved the check number. There is one more bill tho they've been trying to collect on me for that I know I paid and I proved to the lawyer. I haven't heard anything more on it so I'm praying it's been cleared up. But out of everything that's the only mistake that's ever been made. Unfortunately he won't take my current Insurance so I had no choice but to seek a new dr. Breaks my heart. But my insurance now covers my treatments in full at other locations. My want for baby #2 is much larger than the love for this dr. However this dr is the best you can have if you don't have to worry about who your insurance covers.

Dr. Morris is one of the top doctors in his field, and he's incredibly knowledgeable. He's my…read morefavorite physician in the world and I was his patient years ago. He performed a surgery, and I can barely find the incision scars. If you need someone dedicated to helping you, Dr. Morris is the doctor for you. He can't guarantee you any results, but he'll provide you with the best scientific evidence-based treatment protocol possible. His staff was pretty awesome too.

This place screwed over a disabled-veteran cancer patient…read more Yep, you read that right. I was diagnosed seven years ago, but I didn't hear from them, and then all of a sudden, I got a bill that was thousands of dollars. Numerous other issues as well. An employee named Annie is the worst and has no place working in healthcare. I suggest you go elsewhere as they clearly show no empathy when dealing with patients who are going through the worst time of their lives. Is the doc okay? Maybe? But the ADMIN is horrible to the point that I filed a complaint with the Illinois Department of Public Health. BEWARE!

Dr. Wood Molo is amazing. Thoughtful, listens, willing to…read morethink outside the box. (No pun intended?) Emma, Lauren, and Stephanie are fantastic ultrasound stars, and the phlebotomy folks are great--I've never have so much fun getting blood drawn. :p

If I could give Pinnacle 10 stars, I would. From Dr. Tur-Kaspa to Dr. Wood Molo, to everyone in…read morebetween from the front desk to the ultrasound tech to the nurse navigators--everyone is so supportive and accessible, greeting you with a smile and always going above and beyond. I have been to several clinics in the area and have felt like a cog in a machine. Not at Pinnacle. They see you as a human being first and patient second. It makes all the difference in the world. Being older and with few eggs, I was not made to feel less than. On the contrary, I felt like the team was really in my corner and rooting me on. Kudos to the culture at this office!! Thank you!!

The addigital cost was threw the roof and never explained. First attempt failed and second one was…read moredelayed

Chicago Ivf I'd the worst clinic I have ever worked with . Very disorganized, dr Schultz is rude…read morehas no bedside manner doesn't ask you what you want she tells you what your gonna do . I switched to Dr brasch and he is soooo much better than her he's compassionate! I did get my first Ivf baby from them . They were supposed to take the $677 for cryo out of my account in May and they never did but proceed to send me a big bill 1 week before my transfer and tells me it's due now ! But you all messed up and I have to rush and pay or I can't transfer. I would not recommend this place at all run far away !

You will never feel more like number and less like a human being then when working with FCI. This…read morelocation in particular cannot be trusted with pharmacy pricing and benefits. Look that information up on your own. They herd and schedule people like cattle. This is the Walmart of Fertility centers, who cares about customer service when you have 100 people a day coming through the door. They love to waste money on testing. They call you 15 minutes before they close with urgent information and when you call back the next morning no one ever picks up. There is no compassion, not a bit of sincerity.

I can't say enough about FCI. I had a horrible experience with Chicago IVF and then moved to FCI…read moreand have been seen by Dr. Hobeika. Dr. Hobeika is truly the best, most compassionate doctor I have ever had. He takes the time to answer all of my questions and is truly invested in my desire to begin my family. I've also had terrific experiences with the receptionist, Melody. Melody is always the first person I see when I enter FCI, and she always puts a smile on my face. She has also worked with fitting me in for appointments when I have work meetings. She is so nice and caring. My nurse was Michelle and having gone through the IVF experience herself, she is always very understanding and helps to keep me calm. The ultrasound techs have always been terrific as well. You won't regret going to this office!

My husband and I are are ever so grateful to have found Dr. Irani and his team (at the Crystal Lake…read morelocation) for our IUI process. Having had a good experience previously with FCI (specifically Oakbrook Terrace, now Hinsdale), we decided to work with FCI Glenview due to being close to my work. Let's just say we were glad we made the switch and to one very close to home! From day one, working with AFCC was smooth and comforting. Insurance costs were discussed up-front, so we knew what was our responsibility. Each appointment was welcoming and generally convenient. On a side note, when I was at FCI, they opened their doors at 6:30 am for blood work and ultrasounds. The Crystal Lake location is open at 7:30 am...a little less convenient for those who need to go to work early but not a deal breaker. However, I only saw Dr. Irani during the initial appointment and worked mostly with his nurse, Ashley, for every blood draw and ultrasound. It looks like communication though with Dr. Irani and Ashley was solid because I can proudly say that I am 2 weeks pregnant from a successful IUI procedure (and after the 1st try!!). They know what they are doing! I will be seeing Dr. Irani for my last appointment, which will be for an ultrasound and I believe, final consultation. Thanks again, Dr. Irani, Ashley, and the rest of the AFCC team! We highly recommend this place to those living in this area!

I do not have enough good things to say about AFCC and the staff that I have worked with…read more Infertility is not an easy journey and the staff was always compassionate and honest with me throughout my journey. I never once had a misstep in appointments, phone calls, medication etc. I was actually surprised at how quick the staff is to answer questions and set up appointments as I am sure I am not the only patient! While I hope I never have to recommend anyone close to me to a fertility clinic, if I do, I will recommend AFCC. Thank you to Dr. C, nurses Ashley, Aminty, Cathy and our embryologist (sorry- no name!) for making this journey a little easier.

This practice is wonderful, from the upfront staff, nurses and doctors. I have been seeing Dr. Ford…read morefor a couple of years now and she is very professional and caring. She is to the point but also has empathy and a great bedside manner. Thankful to have stumbled upon this practice!

Good facility. Clean. Quiet. Hours are standard for healthcare. Hospital area has a gift shop…read moreand coffee shop. Lounge areas are available. On time service so far. Easy to get to. There is a walgreens inside the hospital as well They are going undergoing some renovations They have complementary valet parking as well. Pretty cool

I had an excellent experience with Dr. Miller. My daughter saw him for some personal concerns, and…read morehe was caring and effective. The staff were professional, the office felt private and clean, and there's plenty of parking with outdoor security. Dr. Miller is personable, friendly, and highly knowledgeable in his specialty. His expertise and confidence make him someone I'd trust completely.

I actually had an excellent experience with the doctors for ob/gyn for over 8 years, which was…read moreterminated by the office staff in an office I have never been to or had an appointment with who got in there via computer system, actual relationship unknown other than the office she works in is probably 20 minutes from where I live per Google Maps. Demanded cash under the table in large amounts for further appointments that evidently had included terminating my insurance at appt dates, only for Naperville at one point, and false statements about accepting my insurance that when I went to the insurance company finally they did remedy as well as make sure she no longer was able to withhold records and for cash only for that either. But that is the one criticism I have, which is that office staff are able to and there was nothing I could do about it or the disturbance she was conducting for a good two weeks. At one point she went on at length about how the patients must learn all of their computer systems per office, and its evidently become somewhat like that with and via office managers in general at least at that point. I would actually recommend not returning any manager calls or emails that start like this and instead going straight to the insurance company to get your records and terminate the disturbance. In the long run HRD can sue the companies about staff vs us, but on this basis, ending the disturbance and stranger danger bullying and worse, is all you can do. There is law separating us from them with annual training course training required by HRA, but beyond that, you are being dragged into a war only they benefit from unless forcibly terminated. Licensing almost always also does this, but its also a long drawn out nightmare potentially while they keep going, vs insurance company vs to enforce the law to be on their provider list as clout being waived, able to complain on your behalf if they feel they should. Its pretty much all you can do. Also per insurance co as the only people who will and can protect you from them. And having the same problem reaching anybody who would provide mandatory licensed instead of the office staff. You have a computer system database invasion of your regulated info access by a practitioner unsupervised stranger danger when they do this highly illegal thing to patients and customers. Almost always anonymous due to illegality known to the employee. In banking at one point in the 90s, people like this were "borrowing" savings account deposits as 'free loans' to invest and return that got caught when they couldn't put the money back. The federal court issued a ruling allowing supervisor arrest for not monitoring the employees in that kind of case and theft "under their noses". Here they would need to block employees from unlimited access to our information and supervise them to stop them, and set computer system alarms and triggers notifying practitioners, but so far I know of nobody coming down on practitioners or other entities when staff do this but at US Bank also banking industry. In an analagous in that misuse regard, we now have to go somewhere else also for that much safety from the persons involved, of unknown relationship or what provoked this. But you can get your records out of them which are actually in turns out are supposed to be available on demand for free from the electronic portal but you have to know that and locate them. It was very sad in some ways after that kind of a very positive experience with the doctors who made a real difference vs what it usually seems or can turn into causing nasty problems that shouldn't be there., for years and years, and the office in Naperville or Lutheran General a couple of times. But it seems to be a coming plague with office employees and the public with licensed regulated services that aren't per regulation when the staff can turn them into this with a danger to you if they successfully entrap you into more than terminating the anonymous office person and getting your records, etc. Appears to be computer system office management system created as a problem in general potentially anywhere you go that could happen any time. Always licensed services are immediately out the window when it does. There is so little on practical basis that you can do about it and your safety, with your medical services out the window entirely, that its important to know how to at least get your records so you can get timely care somewhere else if at all possible and the insurance company can address what is supposed to be 30 days notice required also for services with a covering physician and refills, if you can't do it fast enough to go somewhere else in time for any reason.