Eastern Laptop Repair

(131 reviews)

I used ICU computer solutions to fix the broken screen of a pretty old Alienware gaming laptop,…read more turns out they don't even make that screen anymore so the team had to outsource a different one and the first company sent the wrong one so it took some time but I've got my laptop back in working order so it was worth the slight wait especially with my strange circumstances. My battery turned out to be completely broken so they also replaced that! Pricing was very fair especially compared to other places in the area!

These guys fixed my laptop and got it fully functioning to what I needed! I work for a company out…read moreof the country so I have no tech support and they did a great and quick job to do what I needed. Communication was spot on and I felt the price was fair for what they did. I highly recommend them for any tech support

Innovation Systems

(46 reviews)

We had an excellent experience working with Moe. He responded quickly and efficiently, helping us…read morewith all 5 of our store locations as well as our office. He installed the new camera app, fixed multiple cameras, and made sure everything was working properly. He is very professional, patient, and friendly. He took time to answer our questions and explained everything clearly. On top of that, his pricing was very fair for the amount of work completed. We highly recommend his services!

This is the second time dealing with this company and once again, it was a pleasure. I had a…read moreproblem with my security system not functioning properly and Mo came out and fixed it immediately. He explained the problem, what he had to do to remedy said problem and once he was finished he ensured I was satisfied with his work before leaving. If I ever have another problem with anything in my home, I'm definitely going to call Mo again.

10 Star Computers

(31 reviews)

Oustanding job, very responsive and communicates very well. Will do business again! Highly…read morerecommended.

Thank You, Chris! I…read moreneeded a computer professional and did my research! I chose this business and delighted in my choice! Chris was immediate to respond to my original online request for quote and actually phoned me instead of quoting online. His fee was reasonable and his communication is beyond 10 stars. He arrived on time and very professional and friendly. He quickly assessed the problem(s) and remedied in an expedient manner. I would HIGHLY recommend this business and Chris, the owner, cares about the quality of his work and customer satisfaction. I respect him immensely in the way I was treated being a former business owner myself. I have used other competition in the market and without a doubt this IS your "go to" company. LOOK NO FURTHER...YOU JUST FOUND THE BEST. Thanks again, Chris. Wishing you all the best, Janet R.

Mel's PC Repair And More

(8 reviews)

I wanted to give a huge thank you to Mel for going above and beyond to help me out. I reached out…read morelooking for someone to install a Cat6 data outlet, and instead of just pointing me in a general direction, he took the time to connect me with Jarrod at Maximum Audio & Video. Jarrod did an outstanding job, and I never would have found him without Mel's help. It's rare to find someone who genuinely cares about helping people, even when there's nothing in it for them. Mel took the time to make sure I found the right person for the job, and I really appreciate it. Cheers, Mel, and thank you again for your kindness and for going the extra mile. It definitely didn't go unnoticed!

Mel is amazing and very knowledgeable. He was fast, responsive, and fairly priced. I will certainly…read morebe using his services again!

Computer Medics

(17 reviews)

Outstanding customer service! Steven came to my home, picked up my computer, diagnosed the issue,…read moreand repaired it quickly. He returned it the next day, fully fixed. This was the easiest computer repair experience I've ever had, and the price was very reasonable. Highly recommend!

Do not use. Steven came out and was to set up a new computer and put in a second hard drive, he…read moresaid the hard drive I bought did not work but that he put another in and it worked so I should return the hard drive I just bought. When I got the hard drive back to return, the box was still sealed shut and had never been opened. I have had small problems with the computer ever since and had to call another company out to fix them. We were looking for the original hard drive that I bought with the new computer and it is no where to be found. I tried to contact Steven about the location of the hard drive and have never heard back from him

Laptoprepairs

2.2

(85 reviews)

Repairs on my laptop were Done well and I received it back…read moreIn top condition though service took a day longer than I expected. I would go here again.

Service was prompt and money well spent for the quick response time, especially on a Sunday…read moreafternoon. My dual monitors are up and running.

GadgetMates

(738 reviews)

Mr Patrick is supaaaa! Nice! He's polite, respectful, and…read morehumble! He needs a damn raise! Thank you Mr Patrick for everything.

This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

Phantom Tech Repairs

(1 review)

Everything was good my PC is now running better and it is not freezing anymore thank you so muchread more

From the owner: Phantom Tech Repairs is dedicated to helping you get the most out of your devices. Whether you’re…read morefacing a slow computer, software issues, or need a simple tune-up, we offer quick, affordable solutions. Our goal is to make technology work for you, without the hassle.

Las Vegas Tech Pros

(86 reviews)

The guys came out yesterday, early and ready to work. they were professional knowledgeable and very…read morefriendly. I understand why they are so busy. Great work!

Las Vegas Tech Pros are best in Vegas for all tech needs. They're fast, professional, and very…read morefriendly. Great price and communication. Got new NVR and camera installed at new home, and I will not go anywhere else when I want to add something in the future. Or need troubleshooting help. Thanks again, team!!

Vegas Micro

4.3

(6 reviews)

•$$

If you're looking for great service, this is the place to go. The technician listened patiently to…read moremy problem, answered all my questions, and kept me updated throughout the repair process. They went above and beyond to make sure I was satisfied. It's rare to find this level of customer service these days. Thank you for a fantastic experience! I would highly recommend Vegas Micro.

Great service at a reasonable price. Manni (the owner) gets the job done!…read more Place can be a bit hard to find for first timers, but once you get there, you are in good hands. The dude knows his stuff! A+ service.

GadgetMates

(738 reviews)

Mr Patrick is supaaaa! Nice! He's polite, respectful, and…read morehumble! He needs a damn raise! Thank you Mr Patrick for everything.

This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

Affordable Technology Repairs

3.9

(224 reviews)

Service was fast, friendly and affordable. They also have return customer discounts. Highly…read morerecommend!

I got Yelp just to save others from going here. I dropped off my Iphone 13, spent $250 and all i…read morewas told was that it couldn't be fixed. I never got my money back but I took it to a different place and he fixed it for only $180. I ABSOLUTELY don't recommend this place at all. He is not in it to help people or take his job seriously but just to take your money and never do the work.

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5 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Nikki T.

0

6

1

3 years ago

Abi was not professional and NOT HONEST about the repairs that needed to be done. He said he put a new hard drive in my computer but never did and charged me for a service he did not perform! I have built several computers myself and opened my computer and the original hard drive was still in the computer. I also bought another computer in and kept upping the amount charged. He kept saying well this also needs to be done and will be an additional amount. I trusted him and paid him for all services to find out he scammed me out of a lot of money and not a man of his word. HIGHLY Recommend to stay away from using their services! read more

Becky L.

0

7

0

1 year ago

This guy is an Absolutely Asshole Conartis!!! He needs to be shut down and IRS needs to know he's charging cash only and not giving receipts!! So the ssdjoke is not issuing taxes or giving people receipts when paying cash! He's an absolute Fraud and Bullshitter!! He also had stores in multiple places every few years and about 10 different phone number's and names of his business! He's a FRAUD! And will reported to the IRS! Fuck this guy! Karma is a bitch! read more

James M.

0

1

0

11 months ago

Eastern Laptop Repair provided a deeply unsatisfactory experience. Abi repeatedly lied about the repair timeline, causing unnecessary delays. The service was also outrageously overpriced for the work done. Communication was poor, and I felt misled throughout the process. I would not recommend this business to anyone seeking honest and fair service. read more

Rana A.

0

2

0

2 years ago

Excellen service. Fast turned around. Will recommended other people. Thank you for fixing my laptop in a short period of time. read more

Abdur R.

0

1

0

5 years ago

A best visit for computer repairing and services

Eastern Laptop Repair - itservices - Updated August 2026

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Doctors of Technology

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Supertech Computers

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He serviced my son Game-Laptop for overheating and he did it fast…read more Highly recommended.

Supertech Computers is absolutely incredible, and Lem is simply the greatest!…read more Our company has been doing business with Lem and Supertech Computers for more than 20 years, and there is no one else we would trust with our computers, technology, and office systems. Lem takes care of all our company computers and has consistently kept our offices running smoothly, efficiently, and without interruption. His professionalism, knowledge, honesty, and commitment to his customers are second to none. Lem has always kept his word, provided outstanding service, and has never once let me or my company down. Whenever we have an issue, he responds quickly, identifies the problem, and works tirelessly to get us back up and running as fast as possible. The quality of the work is exceptional, the pricing is fair, and the customer service is beyond anything you will find elsewhere. Lem does not just treat you like another customer--he treats your business as though it were his own. If you are a local business, an individual needing computer assistance, or even visiting town for a convention and your computer suddenly goes down, call Supertech Computers and ask for Lem. He will do everything possible to get you operational again quickly. After more than 20 years of outstanding service, I can confidently say that Lem is the most dependable, trustworthy, and talented computer professional you will ever find. Supertech Computers is absolutely awesome, and I recommend Lem to everyone without hesitation. He is truly the best in the business!

Computer Repair Las Vegas

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I am so glad I found this shop when I did. My PC suddenly stopped displaying anything to my…read moremonitor, and I kind of freaked out. I tried everything--reseating the CPU, replacing thermal paste, checking all the cables and connections--and still got nothing. My PC wouldn't post, not even the BIOS would load. I needed to take my PC to the doctor. At first, I considered going through the warranty process, but that would've meant a long wait and dealing with an RMA (which, trust me, you do not want to deal with). After exhausting all my options, I brought my rig to Computer Repair LV--and I'm so glad I did. I dropped it off at 11am, and by the next day, my system was ready to come home. They ran diagnostics, reflashed the BIOS, and did it all without wiping my drives or losing a single file. That kind of attention to detail is rare. You can tell they're passionate about their work, and I completely trust them with my setup. I even slapped their magnetic business card on my fridge the second I got home--because I know I'll be going back anytime I need work done. They even followed up with me on Messenger, clearly explaining what I needed to do to keep everything running smoothly. Seriously, 100/10 service.

I visited Vegas and my laptop crashed, that's how I met Adam who did everything to restore years of…read morework and save all my data, I got to know a professional, caring and especially attentive to the customer's needs, a real experience and again thank you Adam !! Well recommended !

TLC Computer Solutions

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Good guys. Diagnostic team was awesome and didn't charge me. I tipped them out for their honestyread more

My baby broken the screen on my laptop. So I search for a location. They very helpful and replace…read morethe screen. It was priced. But the quality of work was good. Thank you for your service.

Duke of Computers

4.4

(75 reviews)

•$

Knowledgeable experienced computer technicians who will visit offsite. I have used more than once…read more Quick to respond, diagnose and repair or replace. I trust Daniel and crew.

I'm disappointed. Daniel came to install a new internet system that I had purchased. He spent…read moreseveral hours installing it but it does not work on my phone which I feel is important. He should have investigated the lack of connectivity. When he left he told me what the charges were going to be. However, the invoice was higher. Since Daniel is one of the owner, he should have honored his quote.

Duke of Computers

(60 reviews)

Excellent Work This…read morewas for my 3 year old grand daughter Right on time Will recommend them

I never write reviews, but this was by far the worst experience I've had with a repair shop. Poor…read morecommunication, deceptive information to avoid compensating me for their mistake, and a serious waste of my time and money. Yelp has a set character count so here is a shortened version of my review: I brought my PC in with a clear issue: apps crashing, and a Windows reinstall that kept failing partway through. Before bringing it in, I spent 8 hours troubleshooting on my own and narrowed it down to two likely causes -- a corrupted Windows install or a bad CPU. I explained all of this on the phone and again in person when I dropped it off, and was told I'd get a diagnosis the same day. That didn't happen. I had to call an hour before closing just to get an update, and was told to wait until the next day. When they finally called, they flip-flopped on the diagnosis multiple times within a few hours -- first confirming a corrupted Windows install, then claiming it was fixed, then reversing again to say it was still corrupted. They quoted me $90 for a data transfer and $110 for a Windows reinstall. Since I had my own install media, I said I only needed the transfer -- and the price for that alone jumped to $180, with the excuse that it was only "discounted" when bundled with their install. I paid it anyway to protect my files. When I picked up the PC, they assured me -- twice, after I directly asked -- that reinstalling Windows myself at home would work fine. It didn't. I hit the exact same crash I'd described to them from day one. When I called back, they admitted they'd never actually tested the CPU, despite me flagging it as a likely cause from the start. When I asked why I'd paid $180 for a data transfer I didn't need, they gave excuses and contradicted themselves -- first offering free CPU installation (which takes minutes and isn't a real concession), then claiming the transfer would've been necessary regardless, which wasn't true since I could have accessed my files for free from the other drive. When I brought the PC back in, I watched the tech Google my exact problem before telling me they'd "seen this before." The CPU warranty process was its own headache: days of unanswered messages, a lie that it had already been shipped when it hadn't, and them dodging my calls entirely. I called twice in ten minutes and got voicemail both times; a friend called the same number seconds later and got through immediately. The one good part of this experience was an employee named Charlie, who was consistently kind and professional, even helping carry my PC from the car. Everyone else I dealt with was dismissive and dishonest. End result: I paid $180 for work I didn't need, got no refund or compensation for their misdiagnosis, wasted well over a week, and felt completely scammed. I won't be returning.

ICU Computer Solutions

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I used ICU computer solutions to fix the broken screen of a pretty old Alienware gaming laptop,…read more turns out they don't even make that screen anymore so the team had to outsource a different one and the first company sent the wrong one so it took some time but I've got my laptop back in working order so it was worth the slight wait especially with my strange circumstances. My battery turned out to be completely broken so they also replaced that! Pricing was very fair especially compared to other places in the area!

These guys fixed my laptop and got it fully functioning to what I needed! I work for a company out…read moreof the country so I have no tech support and they did a great and quick job to do what I needed. Communication was spot on and I felt the price was fair for what they did. I highly recommend them for any tech support

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