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    Diptyque Valley Fair

    4.6 (43 reviews)
    Closed 10:00 am - 9:00 pm

    Diptyque Valley Fair Photos

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    EDP
    Janet N.

    Had the best experience here at Diptyque and was graciously helped by Jaison! Was in search of a gift for a friend and wanted to smell a few scents I've had bookmarked. The shop itself was spotlessly clean, organized and surprisingly not overwhelming with scents in comparison to other houses. Jaison was so patient with a calm demeanor and well-informed about the scents and their inspirations. We went through scent profiles and we were able to hone in on a few scents that I'm sure my friend would love and so quickly without feeling rushed. No time was wasted on scents not of interest, open to all of my questions and felt that his input really helped me dial in on my purchase. What I love about Diptyque is not only is everything sophisticated, but unisex and can be layered to create a scent of your own. Love the story and graphics behind each scent as well. Ended up purchasing the Limited Edition Orpheon and a Discovery Set. The Discovery format is perfect for travel and gives you a bit more than a sampler to experience a few scents before committing to a full size. The variety is a bit limited on this one, but still a good option. Received samples and the gift was wrapped beautifully. My friend's name was stamped perfectly on the gift box as well. I enjoy warm florals, musky, woody, and powdery scents. More so clean and skin scents. A few of my faves from my visit: L'Eau Papier, L'eau de Neroli, Do Son, Philosykos, Fleur De Peau, Eau Des Sens and Vetyverio. If your scent profile is similar, please check these out! Luckily there are a few locations here in the Bay Area; Valley Fair, Town and Country Palo Alto and two in San Francisco. Will definitely be back to buy full sizes and/or home scents because honestly everything smells so good and it truly was such a pleasant experience shopping here.

    Some of my new treasures.
    Manda S.

    The in-store boutique shopping experience is second-to-none at Diptyque, and stellar employees like Adriana make it that way. I came in the first time just to do some pre-shopping for a special occasion, and Adriana took me through every single fragrance and helped me discover many new loves. A very patient, warm, knowledgeable individual, Adriana is everything you want in a salesperson. The engraver was down during that first visit anyway, and after she personally let me know that the engraver was back up, I came back and gladly spent a bunch of my hard-earned money on delicious scents that will delight for days to come. Look, it's just "smelly water", but Diptyque is a SENSORY EXPERIENCE. Thank you Adriana!! I'll be back for another engraved bottle!

    Belinda C.

    Agnes is one of the best Sales Associate that ever helped me at any perfume store. Everyone knows that buying a perfume isn't easy. You have to find to perfect scent. You can take forever finding the scent and Agnes was so patient with me and my friends. Yes, that's 3 people to attend to on the week before Christmas, so the store was packed! I told Agnes the smell i was looking for and it turns at Olene is my true scent. The best part was, she wasn't pushy, she didn't try to sell me scents that she knew I won't like. Fast Forward to February, I wasn't able to pick up my bday order from the storm and i explained it to Agnes. She was so understanding, she allowed to have my friend to pick it up for me and few in some samples. I appreciate her going above and beyond for me! I promise that the next time i need to make a purchase for their product, i'll do it in store instead from another 3rd party place. Her service made that much of a difference in my buying habits!

    Amazing gift wrapping to the left - full bridesmaid gifts shown!
    Julie J.

    Updating my review after my most recent visit! Agnes and another sales associate (didn't catch her name but her initials were BC after a short conversation about engraving lol!) were at the store today, and what a refreshing duo! I ended up purchasing 2 perfumes, a candle, and a hair perfume as bridesmaids gifts today, and it was such a lovely visit. I went with a friend this time, and we walked around the store and chatted about all the options. I never felt rushed or pressured to purchase a product. BC was very kind and helped us monogram the two perfumes, and she was very meticulous about the wrapping and explained how she would wrap everything to perfection. It did take an extra bit of time, but I didn't mind since I knew these were going to be wrapped meticulously this time. BC even thought ahead and marked which gift boxes had which product so I didn't need to open them up later from it's pretty wrapping to know who to give what - WOW! Amazing customer service. She even gave both me and my friend some perfume and candle samples. This is the service I remember and will definitely be back for! I just wish I caught BC's name, but I'll be back next time for sure. 5 stars, and thank you to the amazing staff!

    Alisa B.

    The staff here are incredibly friendly and informative! My boyfriend and I came to check it out since I have heard so many good things about the candles from here. A standard sized candle is $72, so it's definitely giving... rich, expensive, and luxurious vibes for the price. There's also frangrance mists and perfumes. My favorite scents were definitely the fruity and florals. Roses, Gardenia, and Mimosa were excellent. Great entry level luxury candles. If you're interested in trying their OG scents from the 60's, you can exclusively get them in store as well (Thé, Aubépine and Cannelle).

    A beautiful candle - Oyédo scent & sample of EDT...delicious scent!
    Joanna T.

    A favorite Diptyque store. Excellent customer service from Regina and Jaison. Stop by for a whiff of fragrance or check out the beautiful home products.

    Perfume

    Agnes helped me with everything today and it was so wonderful! I walked in without any ideas of what will be fitting to me but she helped me narrow down choices and make a final decision! She also helped me get a beautiful engraving on my first-ever diptyque perfume. Thank you Agnes for everything today :) Xoxo

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    Shoutout to the employees! Every single one I've dealt with has been so kind and helpful. Thank you!

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    Page 1 of 2

    Ask the Community - Diptyque Valley Fair

    Review Highlights - Diptyque Valley Fair

    Regina is incredibly knowledgeable and patient as I treated myself to L'Eaus my third Diptique eau de toilette.

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    Maido at Santana Row is one of those stores I could spend way too much time in, and money! I…read morehappily did! If you love stationery, journaling, or planners, this place is such a great place. They have a great variety of pens, notebooks, stickers, and thoughtful little gifts, and I was especially excited to see that they even carry Hobonichi. Everything feels well curated and high quality, not overwhelming, just really fun to browse. The store itself is bright, clean, and inspiring, and the staff has always been friendly and welcoming. Whether you're into journaling, planning, or just want a unique gift, Maido is definitely worth stopping into. There was not much stafff around helping, I think only two people and they were both at the cash register, they weren't too talkative and didnt ask if we needed help, but im sure they would have if we asked, we just werent approached. Maybe they were short staffed that day.

    Cute gifts store . Many Japanese style gifts are available here . Some old fashioned fountain pens…read more, birthday cards , key rings . Cute stuffed animals and collectibles. The store is not big but fully packed. Very organized. We don't have too many gift store like this in the west bay . The store location is right by Vally fair mall , West San Jose . Many customers and quite popular. Parking is not easy if you come in the weekend . There are couple paid parking structures in the same area. I usually either come on the weekdays or Saturday morning to avoid the crowds.

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    Diptyque Valley Fair - candlestores - Updated June 2026

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