We went in last week and Doug was absolutely amazing. He not only helped us pick out bikes, but was…read moreso knowledgeable and helpful fixing our old one. When we were having trouble fitting all of our bikes on our car bike rack, Doug came out and helped us put our bikes on the rack. He was so patient the entire time we were there. He even ran inside to get a tool to space out our rack better. He went above and beyond; we will definitely be going back to sun and ski, anytime we need bike or ski equipment thanks to Doug.

Went in this past Saturday. They had some bikes but only 2 options for shoes with very limited…read moreoptions for sizes

Today was my first time coming to Ski Haus and will not be my last. It's a massive building that…read moreI've never even know was there. I came in 12/15 looking for goggles and was overwhelmed with such a selection! I worked with Myles and he was such a peach. He knew so much about different goggles, brands, specs and taught me how to take lenses on and off. He was incredible, best customer service I've ever had at a ski shop. I tried on a bunch of pairs and left super happy. This was all because of his help!

They were very knowledgeable and fit my son into ski clothing and boots he loves . Plus they will…read morerefit the boots anytime he needs that done

Went in to get a new fish pole and reel for my son, while the store is huge, there are only a few…read morepeople that works there. But there was probably like 4 customers there and getting someone to help and ask question was very easy. The person I talk to was helpful and friendly. There wasn't much of a selection for bait casting reel and pole combo, but we manager to find one where my son was super excited about and was reasonable in price.

unfortunately, West Marine has decided to become a high end clothing store that hangs boat parts on…read morethe walls not already taken up by boat shoe displays. Their employees are ALL glorified stock boys with little to no knowledge of any their inventory. They have become the Home Depot of boat stores. While none of this is the employees fault, there wasn't one person that I spoke with that was the least bit interested in making sure the correct part was ordered OR if it even was ordered. Defender Marine came to the rescue! They should be thanking you West Marine. And I should be thanking you. You are the best possible advertising they could hope for! It's no wonder that your investors have closed over 20% of your stores. My only regret now is that I can't leave you with a "negative" rating.

This is a great shop, very impressive. With EMS gone now we have fewer choices when looking for…read moreoutdoor wear. I really liked what they had for men's and women's outdoor clothing. Interestingly enough, they also carry a decent selection of used gear: backpacks/sleeping bags, etc.. Great experience in this wonderful shop.

Some friends and I went tubing down the river and it was incredible! Our transporter, Lucas, was…read moresuper helpful!

Excellent consultative sale to help me find my first pair of running shoes! Also quick to help me…read moreout when my first pair had a cosmetic defect.

Tai was very helpful with helping me find the right shoe! Highly recommend for anyone looking for…read moregreat guidance.

Great assortment of equipment and friendly staff! Kayak, Paddle-board, Canoe or Paddle…read moreBoats....prices are reasonable as well!

I recently went to Charles River to look at their kayaks. I told Marc, the salesperson, what I was…read morelooking for, type of kayaking I do and my budget. Marc was very helpful, knowledgeable and took his time showing me different kayaks and explaining their features. He was outstanding. I purchased a kayak, car carrier and PFD and Marc made the buying experience very enjoyable. If you looking to buy kayak or accessories I would highly recommend visiting their store. Their staff is professional and their prices are competitive to any other retailers.