The techs are wonderful and always attentive There is no better time lace to go for a mammogram.read more

Wonderful people, with an awesome experience! I was sedated for my MRI, (I am highly…read moreclaustrophobic) and cannot say enough good things about this place. The nurse, anesthesiologist, and the assistant were all so, patient, kind, and empathetic, which put me immediately at ease. I would highly recommend this office, to anyone that is fearful of MRI's. It was also (from check in to check out) a total of a one hour office visit. 5 star experience!

If you get hurt at work and don't report it to work Don't go here if you're in pain. I came here…read morewaited paid $30 to be told they want to put it under workers comp I said no I'm not putting it on to workers comp I didn't report it at work They said you don't have a choice so I walked out and they kept my $30 I WILL NEVER GO BACK TO ANOTHER CITY MD!

Been misdiagnosed 2 separate times for an illness I needed antibiotics to get rid of that I can't…read moreget because they do not care enough to ask. They didn't ask me a single question to try and diagnose me, I told them a couple of symptoms and they immediately prescribed me the same medicine I told them didn't work the last time which was the equivalent of trying to put a bandaid on a cut that needs stitches. Had to go to a real doctor just to actually get a proper diagnosis and get the correct medicine to cure this sickness. A waste of everyone's time and money.

Thought I'd give Northwell a try for their urgent care! Never again. Sat for almost 1 hour before I…read moreasked how much longer it would be ....another 30 minutes!! I'll come back and It wasn't even busy. Went around to the south side service road and went to City MD was in and out less then an hour and that was with an x-ray! Do better

Two incidents at this location- first incident, my son jammed his finger during basketball he was…read moretold that nothing was broken and that a radiologist would call me and for me to follow up with ortho. Well, he indeed had a type one fracture of his growth plate that I'm pretty sure radiologist would've been able to detect as well. but I received no radiologist call. 2nd incident- I brought another son there who had another incident also with Basketball. X-ray was done I'm assuming physician assistant called me to tell me nothing was broke to follow up with ortho. my son could barely walk he was sent home with no mobilizer no crutches- he hopped into facility and out of the facility. Followed up with ortho and they were even shocked that he was sent home without any type of mobilizer or crutches because he could've done additional extensive damage- this son has an avulsion of patellar tendon- Patellar avulsion fractures are injuries in which a fragment of the patella detaches from the main bone due to the excessive pull of the quadriceps tendon or patellar ligament. In his case it pulled away and also pulled bone as well. I say this to say if you have to go to urgent care for a common cold, then go anything else go to the er!!!!

For my first visit I made an early morning appointment and waited over an hour after my appointment…read moretime. I wanted to give them a second chance, especially considering COVID, to see if this was the norm. I shouldn't have. For my second appointment I arrived just before 7:15 AM (no appointment). I was told the wait time would be 17 minutes. Great! At 8:20 I asked about the expected wait time and my wait was "10 more minutes". Ten minutes later I checked again aaaaand I was once again told the wait would be 10 more minutes. I was finally taken at approximately 9 AM. The final straw for me on this location was a very elderly, frail patient must have taken awhile to get back in after his name was called (you are told to wait in your car due to COVID). He was told he lost his spot and had to go to the back of the list. That is completely unacceptable- which keep in mind is over 2 hours long. Any decent human wouldn't do that to someone else. They would take him and understand he couldn't run in immediately when his phone is texted to come inside. I'll never give this place my business and highly recommend you do not either.

Very rude person helped my husband in the morning. Wanted to make sure the doctor received results…read moreASAP, didn't feel that this very rude women had correct number. So I went there, there is no direct contact with a human, had to use the sign in computer. Same rude women my husband had came out to get me. Very rudely told me that they had the doctors information. Someone like this should not be doing this job. She obviously doesn't like working with the public. In a job like this you should be nice. Will not be coming back here ever!

They came to our house to X-ray my Mom's hand yesterday. I wish I got the guy's name who did the…read moreX-ray. He was so gentle and so kind. Every time he moved my Mom's hand he said, "I don't want to hurt you" and he moved her hand carefully. She has a contracted hand with a lot of nerve pain, painful to the touch, and he didn't hurt her once. I can't thank this company and this man enough. The office people are very helpful, also. This company is awesome!

Mom is 94 years old and needed a chest X-ray when she got sick. So easy to get an appointment and…read moregot results to doctor quickly. Tech was in and out within 1/2 hour. They were great!

I went to the Sayville office. The technician who took my blood was unfriendly to the point of…read morerudeness. She didn't greet me, introduce herself or show any courtesy. She remained expressionless while she did her job, and didn't say goodbye when I left. Over a week after her taking my blood, I still have an immense black and blue bruise on my arm. I am very unsatisfied!

This is a terribly run Quest office…read more It's dirty, old and smells like mothballs. I've had issues MULTIPLE times with the same rude phlebotomist. She's lazy and has no clue how to speak to patients. And she's also the only one who has ever insisted on taking blood out of my hand because she "couldn't find a good vein" (which was HORRIBLE by the way). Oh and apparently my scripts don't make it to the system at this location but somehow always find their way to East Setauket. So beyond frustrating. PLEASE DO BETTER. Training and manners go a long way.