The staff is great! They are professional efficient and friendly. Definitely make an appointment on…read moreline so you don't need to sit and wait

If I could give zero stars I would. I am absolutely livid with the experience I had with my 11…read moremonth old. We had to have routine bloodwork done so I scheduled an appointment here for pediatric blood draw. I brought my first here two years ago and we were in and out within 5 minutes. No poking around her arm, no crying. Nothing. I brought my second here yesterday and I will NEVER come back again. First, she couldn't find a vein. I watched her try and get one to come up but there was nothing there. I saw her grab the needle and I said you see one? Because I definitely didn't. She says yes then grabs my babies arm. Baby started to cry before the needle went in then she literally stabs my baby in the arm WITHOUT finding a vein. She then lifts the needle up in her arm and I said are you supposed to do that? Then she proceeds to move the needle from side to side like she was fishing for a vein. I said stop! We're done here. Made her remove the needle and stood up to get the hell out of there. She puts on a bandaid and gives me my insurance card and script. I am extremely angry, upset and sickened that I had to subject my baby to that horrible experience when we couldn't even give any blood. Our pediatrician said if they have to poke more than once then they don't know what they're doing and leave immediately. That's exactly what I did and we will never be back. This place is not equipped for children like it used to be.

For my first visit I made an early morning appointment and waited over an hour after my appointment…read moretime. I wanted to give them a second chance, especially considering COVID, to see if this was the norm. I shouldn't have. For my second appointment I arrived just before 7:15 AM (no appointment). I was told the wait time would be 17 minutes. Great! At 8:20 I asked about the expected wait time and my wait was "10 more minutes". Ten minutes later I checked again aaaaand I was once again told the wait would be 10 more minutes. I was finally taken at approximately 9 AM. The final straw for me on this location was a very elderly, frail patient must have taken awhile to get back in after his name was called (you are told to wait in your car due to COVID). He was told he lost his spot and had to go to the back of the list. That is completely unacceptable- which keep in mind is over 2 hours long. Any decent human wouldn't do that to someone else. They would take him and understand he couldn't run in immediately when his phone is texted to come inside. I'll never give this place my business and highly recommend you do not either.

Very rude person helped my husband in the morning. Wanted to make sure the doctor received results…read moreASAP, didn't feel that this very rude women had correct number. So I went there, there is no direct contact with a human, had to use the sign in computer. Same rude women my husband had came out to get me. Very rudely told me that they had the doctors information. Someone like this should not be doing this job. She obviously doesn't like working with the public. In a job like this you should be nice. Will not be coming back here ever!

I walked in with high hopes this was going to be a quick and easy visit. Unfortunately it was not a…read moregreat experience from start to finish. While the two women working were professional and friendly, they clearly needed more help. I went in the door about 5 minutes after it opened and there were already 4 people ahead of me. The door to the room where everyone was getting their blood drawn was wide open which I found odd. When it was finally my turn, I walked into that room and there was a drop of someone else's blood on the floor. Now I've never had any issue getting blood drawn before yet this time the phlebotomist needed to use both arms instead of just one. Luckily it didn't take too much longer after she switched arms and I was quickly out the door. Maybe it was just an off day for them but I can't say it will be my first lab stop from now on.

On Friday August 19, 2022 I had a four hour glucose test at the Bohemia NY location. Sirvina was…read moreamazing. She was professional, comforting, and took time to explain everything! She made the four hours go very quickly and truly put me at ease. A very good experience. Thank you!!!!!

They were quick and easy to deal with. Low wait time.. tech…read morewas very friendly. Facility was clean and pretty convenient

I rarely write negative reviews, but my experience trying to get a simple question answered was…read moreextremely frustrating. I needed to find out which Sunrise Medical Laboratories location performs a specialized laboratory test. This is not something listed clearly online, and I wanted to avoid driving from one walk-in location to another. There appears to be no effective customer service. Every phone number I found, including those listed for customer service, routed me to the billing department. The billing representatives were polite and genuinely tried to help, but they could only provide the phone numbers for individual facilities. Unfortunately, no one answered at the facilities I called. I wasn't asking for medical advice or test results, just a simple yes-or-no question: "Does your location perform this test?" Patients should not have to spend hours calling unanswered numbers or driving from place to place just to find where a test is available. The billing staff deserves credit for trying to assist. My disappointment is with the lack of accessible customer service and the inability to reach the individual laboratory locations. I hope Sunrise Medical Laboratories improves communication so patients can obtain basic information without unnecessary frustration. Your review focuses on your firsthand experience and avoids speculation, making it stronger and more credible. It also acknowledges that the billing staff was helpful while explaining the broader customer service problem.

I had an excellent experience with the phlebotomist yesterday at the Labcorp location in Islip…read more I've been in the medical field for over 23 years, and I honestly hate getting my blood drawn. When I saw she wasn't using a butterfly needle, I almost panicked--but she was so gentle, kind, and reassuring that she immediately put me at ease. She even had me laughing through the whole process, which is not easy to do in that situation. I wish I remembered her name, but I believe it may have been Debbie. Every time I visit this location, the staff is consistently amazing with no complaints at all. In my experience, they are far better than other systems I've worked with, including Northwell (and I say that as a former Northwell employee).

Lab work on Long Island is nothing short of a headache…read more First Visit: Every employee was gathered around in the reception area trying to figuring out a register being off somewhere around $25-$32 on a random day about 8 months ago. They refused to take patients during this time, disregarding appointments. Recent visit: I was called up to hand in my paperwork, told wait one second, so since it's one second I didn't sit back down... and proceeded to see the employee plop down put my paperwork on the desk and take out her phone and start playing on it. After two minutes she looks up and said "oh, I said give me a second... take a seat. Proceeded to wait another 10,15 minutes for her to read my one page prescription and say if they can take me.... Their only pro is the staff is actually good at taking blood, which is why I may return. When I don't mind wasting my morning.

Very nice technician. But the environment leaves a lot to be desired. You sit in a tiny box, which…read moreis located in a tiny waiting room. Everyone can hear your supposedly HIPPA safe information being exchanged because the tiny box is made of plastic. You urinate in a cup and place it on the tiny sink in the tiny box/office. You walk through an urgent care that is decorated circa 1970's and smells like it. Never going here again.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

Avoid this place at all costs. The office is filthy and the employees are completely incompetent. I…read morehad to bring my newborn in for a blood test. The waiting room was filthy and stunk. The girl who took my baby's blood was nice but they ended up canceling the order due to "lack of blood". They have one job...to draw blood. A giant waste of my time and extremely upsetting I had to bring my newborn into that filthy facility for no reason. Attached is a picture of the bathroom when I walked in. No toilet paper, clearly dirty toilet and no soap to wash your hands. Absolutely disgusting and Northwell should be ashamed of this facility.

Hicieron bien su trabajo, amables y educados, recomiendo que hagan sus citas acá, saludos!!read more

Go to Rae Ann she's amazing. She's accommodating and so pleasant. Very clean and on time !!!read more

The person wasn't paying attention when she took my blood and leaned forward to grab something and…read morethe needle went too far in and now my arm looks like this. This has never happened to me from bloodwork and should not have happened

Awful - staff is nasty and rude and they treat you like you are an "inconvenience" to them, they do…read morenot return phone calls and they do not know how to speak to people like they are a human, this lab needs to either change their ways or be removed, I only came here since the labs I go to did not have my specific test. DO NOT GO HERE!

It seems like the negative reviews are all based along the same line; billing, and insurance. My…read moreexperience is no different. I had labs and results from probably 6 months to a year ago from them. Actually I suppose this is where my doctor sent my blood work. Anyhow, I get a bill today dated 2 weeks ago. I call to pay the bill, and they can't even find my account. Apparently my statement number on the bill isn't correct. So i'll have to take more time for them to figure it out just to pay a tiny bill that my insurance didn't cover.

The nurse was very kind to me. The office was so cold and she put her heater near me so I wouldn't…read morefeel cold

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.