Great service and prompt prices are far better than anybody else. And their delivery crew knows…read morethe deal, I have vacation home that I split my time with, so I was talking to one delivery guy about efficiency and he recommended keeping the house a 56 when I'm not there because that was a good point for both efficiency and comfort as far as walking into a cold house, he was right. 56 is no less efficient than where used to keep it and if I forget to turn the temp up remotely I'm not walking into and ice cold house

Terrible customer care. Terrible service. Prepare to be robbed. They charge for everything and even…read morethings that never happened.

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

From the owner: Since 1968, CES has been servicing customers throughout the Tri-State region of New York's Catskill…read moreMountains, Hudson Valley, Eastern Pennsylvania & Northern New Jersey with dependable propane gas, home heating fuel oil, kerosene, diesel fuel, bio-fuel deliveries and HVAC service & installations.

They provide my propane. Done seamlessly. What's not to like. They come. Refill the tank. We pay…read morethe bill. Repeat.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.

I found this business to be for the customer. I got to talk to a human not a computer when i…read morecalled. They were polite & prompt. Promised service the next day & arrived when they said. They were also 20 cents a gallon cheaper than Newell. What else could you ask for, they got my business

From the owner: We are a 3rd generation family owned and operated business that recently merged with a 4th…read moregeneration family owned business.

We switched from Superior because Heller's price for propane was much lower. Heller's was very…read moreprofessional, answered all of our questions and we've had no problems getting deliveries. I highly recommend.

Great company!!!! Super considerate folks!…read moreA++++++++++++++++++ Highly recommend! Personalized service!

Of all the companies in the area I called (and I called them all) this company was the most…read moreknowledgeable, professional and trustworthy. They went above and beyond in customer service. Special thanks to Johnny! Highly recommended!

I don't often submit reviews, but I felt compelled to share this one. Evidently Independence…read morePropane and Mark Delahanty didn't get the memo that they aren't supposed to care about customer service and whether or not folks run out of propane for heating their homes in mid January. I called Mark in a panic because I'd been trying for a week to get a propane delivery from Amerigas, with whom we've done business for 3 years. We were on automatic delivery, but Amerigas wouldn't schedule a delivery , even though our tanks were down to 13% capacity (and they told us to notify them if we got below 30%). They act like a bureaucratic dinosaur that can't get out of its own way. You have to deal with a nationwide call center and can never reach the same person twice. It was frustrating and infuriating beyond belief. I finally gave up, sent a certified letter to Amerigas telling them to remove their 3 100-gallon tanks, and scheduled a visit with Mark from Independence. Mark was willing to come out the next day. He and his associate installed 3 tanks, hooked everything up, tested for leaks, lit our pilots and was on his way to the next job in the space of about one hour. Independence has remote monitoring and actually talks to their customers...no more mega call centers to deal with, no Covid-19 excuses, no bureaucracy...just good old customer service and American work ethic. ..just when I thought they were extinct! What a pleasure to deal with Mark Delahanty and Independence Propane.

Shout out to driver Robert Peters for going above and beyond the call of duty. He managed to fill…read moreour tank even though our driveway was covered with a thick layer of ice. Job well done!!

i made a service request to repair my furnace because of no-heat in my home when it was 5 degrees…read moreoutside. I didn't receive a response.

Highhouse is always dependable and helpful, They put a new tank in and moved it to where I wanted…read moreto have it out of the way. They also don't charge for a tank rental which is saving us $1 per gallon for propane. All in all a great company to use.

We had an amazing rapport with this company the delivery guys are awesome and the man that works…read morebehind the counter in office is amazing however the two women that work in the office are not!!!! Our family is very respected in our community our church everywhere and I have never ever in my entire life been spoken to like I was by these two women passing the buck one to the other transferring me because nobody wants to deal with it. 8 months ago they doubled down our delivery request and we gave them no issues about it at all we told them don't worry about it we understand mistakes happen no big deal just give us a little extra time to pay it please and they told us no problem it wouldn't impede on us getting another delivery. However here we are 7 months and one week later and they're telling me that they won't bring us a delivery for the $248 that's left on our account that is due Even though three days ago we just paid them $250. We explained we have children in the house we have no oil we've had a good reputation with them for 7 years and the woman would not even consider letting us speak to the owner to see if we can get a delivery. Then they tell me that I can't speak to Amy that both of the bosses are not in and that there's no direct phone number or email to reach the owner of the company. And I am just honestly blown away that we were so polite to them we didn't make them come pump the oil back out we didn't make them dismiss the money off the account because it's their mistake that they made but here we are having some hardship right before school starts for our children and they won't even meet us halfway they won't let us speak to the owner nothing. And I know that these women have worked here for quite some time but they really need to reconsider hiring some younger more polite people that are going to work with customers that have been with them for a long time this actually brought me to tears because we will now be paying them the $250 and closing our account with them and telling everybody our story everybody in our community that uses them that loves our family loves our children knows what good people we are businesses should not be ran like this and women that have attitudes should not be allowed to speak on customer service ends. And Amy I really do hope you get to see this we really enjoyed the beginning years of y'all's service and appreciate you for always meeting us halfway prior however this experience was probably the worst I have ever ever had in any company in any situation.

Rocko the Owner is unprofessional and instead of wanting to talk, he continued to tell me to shut…read morethe fuck up. Even after i had asked for him to try and have a civil conversation. He supposedly delivered oil to my moms house and when we advised the tanks were empty he acted like a toddler not getting his way. We had a plumber at the house confirming tanks were not full. All I wanted was him to send a tecgnician to the house to meet the plumber so we could verify with both companies. He refused and continued to repeat "Your mom has oil" for at least 10 minutes and nothing else. My mother is in the hospital and one of his comments was well she lived a great life you shouldn't care about a house that isn't going to be left to you. He then proceeded to say how everyone at the Hideout is the same and doesn't know their ass from elbow. I'm disgusted with the lack of respect and childish nature of this business man.

Sharkey's oil delivery gents are very polite and EXTREMELY careful not to spill even one drop of…read morefuel on our property. Any time we call, they are all very nice.

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.

I called today to inquire about switching my service to CES (big mistake)…read morespoke to a nasty woman named dawn, who wouldn't even let me speak to a salesperson (bimbo was on a power trip) I don't know how these people run their business but having this idiot Dawn as the contact person is not a good idea Stay away from these folks