I definitely recommend this shop. I have had 2 different VWs repaired here. The owner is…read moreknowledgeable and friendly. The cost was very reasonable and I got my car back right away.

Dave is no nonsense, efficient and cost effective. If you take your Audi or VW anywhere else you…read moreare missing out on a chance to save money for truly professional workmanship and he really DOES know these autos.

Have teen taking our shop cars and personal vehicles there for 10 years now- extremely fair,…read morecompetent and trustworthy. I've never had an issue and they do great work! Preston/IAS Corp

Outstanding service at an affordable price. I've brought…read moreseveral cars here and could not have been happier. They will not try to up sell or provide anything you don't need or ask for. Very Honest and reliable! Thank you!!!!

I was referred to D & M by a client of mine years ago, and have not been anywhere else since!…read more I'm so thankful to have found them! They are always friendly, honest, fast, and dependable. This is the only auto mechanic shop I've ever been to that I 100% trust when it comes to suggested services. I just can't say enough to give these guys they shout out they deserve!

Honest, friendly, and knowledgable staff makes D&M my one stop shop for all of my automotive needs!…read moreI've had to bring my car to these guys after being told either there was nothing wrong, or there was a lot wrong and it was going to cost me an arm and a leg to fix it! Both times, D&M far surpassed my expectations, and I haven't taken any of my vehicles elsewhere since! Way to go guys!! Keep up the good work!

I was very pleased with the prompt and professional service I received. I found out that my valve…read morestem had an air leak. I thought I had a puncture in my tire, but that wasn't the case. The young gentleman that fixed my tire was very knowledgeable of my tire issue and explained to me and showed me what was going on.

Super friendly, hard working and quick service. Took care of my flat tire and had me on my way.read more

iI brought my Honda CRZ in for repairs and this company did an excellent job. They even detailed…read moremy car for me. I would highly recommend this company for repairs, painting and great personable service. I just got sideswiped yesterday and will be bringing my car back for repairs soon.

I had to reach out to the shop. Was placed on hold then hung up on. Called back, then was directed…read moreto the owner who consistently spoke over me and eventually hung up on me. Owner essentially told me to kick rocks and to talk to a lawyer. Current: Awaiting feedback from establishment owner regarding taking my vehicle elsewhere to have the repair looked over, paint corrected to remove swirls and detailed to remove staining, to fix what was damaged by the shop and out of the scope of the original repair. Update: July 29th pickup. Issues under the hood appear to have been addressed. Missing screws were replaced, fan and airbox were attached. However, my car was now poorly washed, residue streaks running down the vinyl on my trunk, windshield, etc. from soap that was not rinsed off. For some reason my hood and the front quarter panels over the wheel wells had now been buffed and done in an extremely poor manner, the entire hood is covered in swirl marks as well as the quarter panels over my wheel wells. Interior gray trim and leather center console now have black stains from something being sprayed on them and sitting. Documentation does not have original intake miles when my car was dropped off on the 15th, when I asked what the miles were, I was directed to review the state inspection which occurred on the 22nd, a week after I dropped my vehicle off. Variance in miles after inspection was done and when my vehicle was picked up. Original post: My experience is still in progress for a Progressive insurance claim regarding hitting a deer and front end damage. Vehicle was dropped off on July 15th to have the condenser, front fascia and grille replaced. Repairs were completed and the vehicle was inspected on July 22nd. However, upon picking up my vehicle today, July 24nd it was sitting out front on display, windows down & covered in bird excrement. After the repairs had been completed? Why is my car still being driven if the repair is done? As well, no one walked me through the repair, only backed it up for me and told me the keys were in it. Upon inspecting it myself, I found improper screws, missing screws, my airbox was not properly attached, the condenser fan was not properly attached either. Vehicle was left pending another tear down and review.

I brought my car in Saturday and they quoted me $1700 saying it would be done no later than…read moreTuesday. Then I get a call late Thursday sayin it's gonna be an additional $1300. All in all it was way more than I expected to pay but I was satisfied with the outcome for the most part. It was cheaper than the Porsche dealership

Fast diagnostic that gets it right the first time! They gave me a price on the repair that was much…read morelower than either Hampton Audi or VA Beach Porsche and arranged an appointment to fit my schedule quickly. Car came back in gorgeous shape - clean and running right.

Finding a good and trustworthy auto shop is always tricky. After doing some research, I took my…read morecar here and was thankful for such a quick appointment. Making an appointment was fast and easy and customer service was great up to this point. So far so good. I made my appointment for 8am for a diagnostic and was told i could expect to hear something back around noon. After not hearing anything, I called close to 1pm and was told my car was next for service. When 4pm came around and I didn't hear anything I called again only to find out my car still wasn't looked at. At this point I was told to expect my car to be kept overnight but only because I asked about it. I was pretty frustrated considering I had an early appointment, all I needed was a diagnostic and for the simple fact I had to call for all updates not to mention having to now coordinate a ride home. I called again first thing in the morning and was then told I would have answers around 9. I was convinced then that my car wasn't looked at, at all the day prior. I did get a call shortly after 9 and I was apologized to and did get the answers I needed on my car. When I picked up my car, they were super apologetic and assured me this was not the normal way they conducted business. Because of the inconvenience, I was not charged for the diagnostic. While I was thankful, I was really disappointed with my whole experience. I understand things happen but good communication makes all the difference. Maybe my case was really just a one off, but this trip made me want to take my business elsewhere.

I took my 1985 F150 here because the exhaust was unsafe, and the fuel gauge was not reading. they…read morere-fabricated and considered the exhaust so it is now safe. the staff is nice and they provided an uber to and from the shop because I didn't have a ride.

Awesome Customer Service received from Mike and Karen. They completed the work on my car in a…read moretimely manner. Great quality work as well. Definitely will recommend East Coast Exotics to other BMW owners.

My 2004 X3 has been serviced at East Coast Exotics for the past 3 years. During each visit, I have…read morebeen treated with respect and kindness. Their honesty and top notch service is incomparable in the Hampton Roads area. I highly recommend their services to BMW owners looking for routine maintenance as well as repairs.