I was vacationing in Clayton when my car decided to act up. I took it to Phinneys and although the…read moreoffice said they were busy they did diagnose the problem within a day or two.I was very pleased with the service. I would definitely recommend them.

Richard came in a blizzard and towed my daughter's car, giving her a ride over an hour back to…read moreschool. He saved our day since we were no where nearby and couldn't help. We are so thankful for your help.

I have purchased 3 vehicles from Ashie Motors, the only dealership I trust, there are NO Admin…read morefees, no pressure sales. They are very thoughtful and knowledgeable . John Ashie (Jr) stands behind the vehicles he sells even after the sale!

All of the cars I have ever purchased in my life came from this family owned business (I grew up in…read moreKingston). The owner, John, is an awesome guy who will do anything to ensure the customer is happy. He now runs the business with his oldest son, also named John. If there is something you have in mind specifically for a car, they will go out of their way to find it for you. This was the case when I purchased my latest vehicle. I wanted a particular model the car lot did not have in stock, but John found it for me within days. I have been very happy driving in Toronto traffic with my little Mazda 3! I have had no complaints with their customer service over the almost 15 years I have been a loyal customer and would not think of purchasing anywhere else.

This was our first experience with BMW/BMW Kingston, and based on how well everything went and how…read morepleased we are with the X3, definitely not our last. From start to finish and everything in between, Sarah was an absolute gem; friendly, highly knowledgeable about the entire product line, features, accessories while at the same time not being aggressive and let the vehicle do its talking too, but she addressed each and very of our numerous questions. The entire team there made us feel like very welcome and valued customers, from Salman in Finance to Rey in Service, and literally everyone we encountered. As for the vehicle, it's amazing, we love it. So well designed, lots of gusto when needed yet appreciating the mild hybrid aspect. Interior is simply an amazing addition we're happy was in this model. Definitely a great dealership, vehicle and team. Thanks again Sarah for all of your help!

In dealing with Kingston BMW, I found them to be a very professional and knowledgable dealership. A…read morespecial mention to Erika in sales, her devotion to customer satisfaction was exemplary. Sincerely Marty Walker.

Bought a Subaru Forester from here. Braddie was an absolute pleasure to work with, and got us all…read moresorted out with the price, paperwork and all other things. He answered all of ours questions with great detail, provided all the car history and maintenance history paperwork that was available and made sure that we knew every single detail we needed about the car we were buying. Best car buying experience of my life. We are loving our new car and would 10/10 recommend Autohouse Kingston!

Excellent service, and no attempts to upsell. I always feel I am dealing with trustworthy people…read morethere and value their input. I took my used car (corolla) in for a preliminary assessment and I take it there for its regular tire changing and service. I am always pleased with their service and the cost.

Spoke to Peter today about my 2015 Dodge Ram that was having transmission problems. Their…read moretransmission person was on holidays so they sourced it out for repairs only to be advised that the people they sent it to were too busy to start repairs for two weeks. Peter offered a loaner truck until mine came back which was more than a fair offer and more than I have received at any other dealership I have ever dealt with. Fortunately I did not sell or trade in ( and never will) my 2005 Dodge Ram so I do not require a loaner at this time. Peter said if I change my mind to call back and he would make it happen. From the original purchase of my Dodge too now; Kingston Dodge have been nothing but helpful and accommodating. Also don't know why this shows I am in San Francisco.......I am in Kingston Ontario Canada

Extremely poor customer service. General Manager gives little priority to service customers. He…read morewill defer any mistakes back to you and anyone else he can point a finger at. When McDonalds makes a mistake on a drive through order, "Sorry" is adequate; I think something more than an insincere and cowardly apology is required when an automobile dealership/service centre turns a quick recall/oil change into a broken truck and lost work time on Monday (and beyond?), leaves your work truck unlocked in an ungated yard with valuable tools inside ("That's what insurance is for" they will tell you) ("We do lock checks every night!" Well i guess not when the service guys are taking off Friday evening), and makes insufficient attempts to contract the vehicle's driver when a fleet service (providing reduced profit margains) is involved. Oh and when they ask you if you will need a shuttle when you book an appointment, they will not have a shuttle there for you at that appointment time. When you tell them you are calling a cab, they won't give you a cab voucher. I guess that small luxury is a thing of the past. The General Manager actually threatened to call the Police when I said I would leave this 1 star review. Just stay clear folks.

Amazing customer service at the front with Jamie and trustworthy mechanic in the bay (sorry, I…read moredon't recall his name). I called on Monday afternoon with an exhaust system problem, and they booked me into an appointment for Wed at 1pm. They took my truck in at the scheduled time, and less than 10 mins diagnosed a rusted and broken flange from exhaust pipe. They took me into the bay and showed me the issue. Gave me amount quote and time to fix. Also showed me a secondary unrelated issue, noting it could wait but to monitor it. They were backing the truck out of the bay just as I was returning at their estimated time of completion. Cost I paid was exactly was I was quoted even though a 3rd really minor issue with the muffler was identified that they also fixed. Quick, simple, honest and professional.

Peter and his team are amazing! I will always recommend them to anyone in need of a mechanic. Kind,…read morehelpful and friendly. They walk you through all the best options!

BEWARE!! I had dealings with one of their employees today. Would not give me his name, but he was…read morebald. He parked his tow truck at least 20 ft long right behind every car along along the Reddendale strip mall. The problem was he refused to move his truck forward so any of us could back out. Now he had to move it up to even tow the vehicle he was dealing with. So what's the problem? I asked him politely twice to move it up. He refused, then he Smashed the back hood of the car beside me and started yelling at me. It took me about 10 minutes trying to backup to get out of my spot. Totally unacceptable behaviour! This employee has anger issues!

My ev car was at 80% but was non responsive to the fob or app. I need a tow to the dealer…read more Unfortunately it was parked in my garage and close to a wall. Jacks Towing, Sterling Cobb showed me the car manual on line warning that the car could not be dragged or severe damage would void the warranty. There was no access to lift the wheels on one side. After extensive discussions with the manufacture, it was decided to get them to do a house visit to fix the ev car. Sterling did several checks that was appreciated by me and the manufacture.