My wife and I were considering buying an RV and found Good Life RV. They had the model we were…read morelooking for. After a bit of discussion with their sales department, they provided us with an outstanding offer. Unfortunately, we decided upon another path and chose to buy elsewhere. Nothing to do with the dealership or offer, just our decision (it was a hard one by the way). Ed Newman was very knowledgeable, friendly and had our backs. He went over and above what I thought he would do. I have nothing but the highest regards of the Good Life RV staff. If I want to buy another RV, these guys and gals will be my first stop. Give Ed a call. He will treat you right!

We bought our camper right after memorial weekend from Good Life RV and we are so happy we went to…read morethem even though it was a drive to get there. They worked with us and me taking care of my own financing. They got a great deal on a "used" 2020 Wolf Pup and it's perfect for our family of three. They made sure everything was in working order and made sure we had everything needed to haul it with our SUV. When we need something bigger we will be back!

All we had to do is show up with food and other stuff we wanted. Had it all set up for us. Very…read morenice and clean

What an experience! My husband and I had never driven or been on vacation in a RV before. Due to…read morethe pandemic, all of our scheduled vacations had to be either cancelled or rescheduled. We searched and found Van Ko and were amazed at the great pricing and choices! We rented the Bunkhouse. A little older than the others, and quite large (36') but for the two of us and our 2 beagles, it was perfect. We drove all the way to Utah to Zion, and the Grand Canyon. 2 weeks total. There were a few SMALL hiccups, but nothing that changed our enjoyment of the vacation. Easily fixed, and having them easily available on a text or email with questions really helped! We both were pleasantly surprised when we had to take showers in the RV because a few of the parks we stayed at didn't have showers. It was clean and efficient. The bed was SOOO comfortable! I slept well every night. Took a while to get used to the size and speed of the RV, but once we got the hang of it, it was second nature. We didn't even consider or think about mileage per gallon. It is what it is. You're carrying your entire hotel room/house with you everywhere! There is PLENTY of storage, and it really felt like our home. Was strange to leave it behind when we dropped it off...as we had lived it in a little over 2 weeks. They were so kind, understanding, and helpful. Very trustworthy people. It was an experience we'll never forget! And we hope to rent from them again!

We found the RV we were looking for at RV One. We negotiated the deal and then traveled our first…read moretrip! Jacob A helped the entire process go very smoothly and exceeded our expectations, These folks are very easy to do business with. We would highly recommend them!

We went to RV1 in Altoona Iowa on Feb 2021 to have some work done, at that time we had a walk…read morethrough with service person, we decided to have the work done that said needed done, plus what we ask to be done. A 8514.84 was given to them to do all the work discussed. After waiting and calling and not getting any response we decided to stop bye, this rv center is about 75 miles from where we live. The service person Meisha also said we need the tires check. We were told they ordered all parts. But they had de winterized, and washed it and sealed it and applied the ecopro. On April 15 we went there and after and heated conversion the sales manage told us the level jacks did not work and that was not his fault, we informed him they worked when the rv was dropped off to them. The sales manager told the service person to get our rv and they were done working on it. This was a very unprofessional way to deal with this. They broke the jacks and said to bad he was done with the rv, he did say they would refund 4800 dollars. When we took the rv home, we check out what they say they did. We found out that back up camera was broke. We had to tire shop because the front tires where bad and cost 700 dollars rv1 told us our tires where good. But the tires where bad we found steel belts on the right front side and it was very dangerous to drive because at any time they could blow and could cause a lot damage to us or anyone else who was around us, this was only part of the lies we were told. They never even ordered the jack, the water tank is bad and they say everything was ok. So now we had to take the rv to another service center to get the things fixed that they broke and lied about doing. We were told that a 4800 refund check was coming it had to go through corporate office and that was on April 15 and we still have not got it. This was the worse serve we had ever had. We have all the documents to back up what we are saying. We looked up the RV1 on the BBB website and found this is a problem with your company. This is a brief and not all inclusive list of items. 1) We want our money back and want RV1 to pay for the items we had fixed that your service center broke. Mark Burchard Luella Strasser 209 North 8THStreet Marshalltown, ia 50158

Talked to the manager at the RV show at the state fair, was considering trading in our unit for…read moresomething new. Manager quickly determined we owed too much and before even talking to us about what we were going to do or had in mind, he just flat out walked away. He was rude and impatient with us the whole time.

Bought a used Keystone from them in March. When purchased it was extremely cold when we did the…read morewalkthrough so was a bit rushed. I was told that prior to this they had done a complete check on all items and there were no issues that needed attention and it was ready to go camping. Well.. no. The first time I hooked up to city water to de-winterize the whole inside flooded due to bad leaky fittings. Replaced those myself. Went to pull the drawer out from under the couch, only to find it was broken and the slide bearings were actually in the drawer itself. The final thing I have found ... For now is that when I went to replace the tires when I pulled one of the wheels off I found that the hub bearing dust cap and sleeve were missing and in their place was duct tape. Called "Billy" in service... no help he must ask the general manager for assistance with any issues. Zack the GM called and that is where the fun starts. I spent hard-earned $$ on a trailer that I was told was t"thoroughly gone through" only to find it wasn't. Zack said they don't check bearings, which I was ok with but when they checked the brakes they would have to pull wheels and it would have been found, However, to check brakes, they don't physically check them. He told me they lift the unit and check to make sure they work, basically just spinning the tire. I wanted it noted that when I called I am a very frustrated and upset customer. Zack accused me of yelling at him, (I was talking firmly and a bit loud, but far from yelling) and told me he would hang up. He told me they just check the "major things, Refridge, stove water heater furnace and ac. I offended him and he got very upset when I asked how they could check the water heater when the water wasn't turned on, because the camper would have flooded if it was. All in all, very disappointed in this dealership and hope I haven't got a money trap. Not sure I will ever buy from them again, nor recommend them as they don't sell ethically or back up their sales.

This crew was great in getting our Yukon back in working order to tow behind our motorhome. Their…read moreexpertise is amazing and we now have an RV Specialist for any future problems.

We began working with Andro over Facebook Messenger. Andro told us there was a toy hauler in…read moreFlorida that met our requirements but he didn't even have pictures he could share! He said we had to put $2500 refundable deposit down JUST to get pictures! I said we don't pay for pictures but thanks anyway. He said that was okay he had another customer he was going to show it to (with no pictures??) and I said great! Less than 30 minutes later he was sending me all sorts of pictures of the unit (at least we assume it was the unit). Red flag #1. He then followed up with me several times which is fine and I said hubby wanted to keep looking but keep sending us ideas! He said "It's pretty rare to find such unit but good luck." Instead of simply saying he understood and would be happy to keep an eye out for another toy hauler that met our requirements! Red Flag #2. I responded, "Your last comment was unnecessary. We will now discontinue working with you. He responded, "No problem. Have a great day." Obviously requiring $2500 for JUST pictures is a scam. We will never work with this dealership.

A huge THUMBS UP to Ketelson's DeSoto!!! They made our RV buying experience fantastic from…read morebeginning to end! From helpful and friendly Ethan in sales to thorough Troy in finance, we were treated just like family. Andrew helped make for a smooth, mutually beneficial transaction and Elijah in service was very knowledgeable. He did an excellent final walk through of our 2026 Prowler! We weren't even looking to buy but with zero pressure they worked with us so well that we couldn't pass up upgrading! If you're looking for a family-owned RV dealer who will treat YOU like family, look no where else!

Took our 5th wheel in for some repairs in Desoto and decided to get a newer 5th wheel. picked out…read morethe Durango Gold in Dewitt and loved it, so they delivered it to Desoto and had it all ready for us. Andrew, Troy, Jeff and Scott were awesome to work with. they were there for all my questions. Thanks Guys