I couldn't be happier with the treatment and care I have received with this dentistry. I wish I…read morecould rate higher than 5 stars. I originally was going to go to someone else, but they were booked and said they work with The Dentist. I was hesitant but was able to get in right away. I showed up and the lady at the front desk was EXTREMELY kind and patient, and was understanding about me being in a lot of pain. I had X-rays done and the examination, and I advised them I had a ton of anxiety from awful past experiences. Every single person who attended to me last Saturday and today have been nothing but kind and informative. I was still scared but they made sure I felt no pain before doing work, and always checking in to see if I was okay. Even wiping my tears I could not recommend them enough, especially if you have extreme dental anxiety.

This place has changed in the few years I've used them. I've been making payments on a set of upper…read morepartials that I was molded for almost 2 years ago and have not received. My first few experiences were great, good enough to be over 11k in services with them (including the uppers not received). I went to one appointment on a Saturday at 1pm. Still sitting in the lobby at 145, no one had come out to explain or even advise that they were so behind, I had to leave and abandon the $50 copay that they took. Knowing I needed a cleaning I rescheduled for a week day in the morning. The door was locked, I waited 15 minutes past my appointment date and noticed people standing around the front door. I had to leave that time as well, I got a call from the office a little before 10 asking where I was, I explained, and was told that no one had a key. I went this morning, figuring things may be better. I called and scheduled a cleaning, I get there and it turns into an exam, I'm good with that, I needed it, but then it turned into a incoming sales pitch about implants, which in itself wouldn't have been an issue, but It was made uncomfortably clear it became the focus. For the third time, I had to walk away from what should have just been a simple cleaning.

I'm a 75-year old man with several crowns and an implant. I'm recently returned to El Paso from DC,…read morewhere I had access to some fine dentists. Paul Ro and his remarkable staff are as good a team as any I have experienced. If you want top-shelf professionalism and precision care, supported by a compassionate and attentive staff, Paul Ro is the clear choice. Highly recommend!

10 Stars! Dr Ro and his team were phenomenal. He is the best dentist I've ever encountered. A…read morethorough and clear plan of action was tailored to me with in-depth explanations directly by Dr. Ro in 1:1 post-exam/post-care meeting.

Agave Dental is my family's choice for all our dental needs…read more Great service and excellent dental care! We highly recommend it. But I had an issue with the lady upfront this past Monday at around noon. I had a denture made and I was told to stop by if I needed to get it adjusted more. I did need to get the dentures adjusted a few days later, which was expected. Unfortunately the lady upfront would not allow me to see any dental staff because I had to make an appointment. I told her what my dentist said and she said too bad. I could not wait anymore days because of the discomfort of my new dentures. She would not cooperate but I was persistent. She mentioned that I needed an appointment no matter what. The staff was out to lunch. I had to wait on my dentist return later in the week. This went on for about an hour before she relented. Once I got in to get the adjustment I felt better immediately. And I was in and out in 15 minutes. I will continue to stay with Agave Dental because of the quality of the entire staff. If I wasn't happy with the superb service I would have moved on. It's too bad that one disrespectful person could hurt a business without them even knowing.

Most of the dentists and techs are pleasant and seem knowledgeable. But stay away from Dr Shawn…read moreBeals. He's terrible at what he does and his incompetence is immense. Highly unprofessional.

I was referred to Dr Mueller by the Veterans Administration to replace a problematic upper denture…read more Each of the employees I encountered were extremely professional and friendly. All of the steps involved in the process were thoroughly explained in advance and there were no surprises. The fit and finish of the final product is superior to any dentures I have had in the last 15 years! Thank you Dr Mueller for your professionalism and expertise as well as your fantastic staff! Highly recommend. Jack B.

Dr and staff are amazing. Very professional and care a lot about us patients. Highly recommend…read morecoming here.

Visiting the dentist can feel uncomfortable, especially when your dental health is not in the best…read morecondition. From the moment I walked through the door, the staff demonstrated exceptional consideration and compassion, creating an atmosphere that was warm, welcoming, and reassuring. This level of care remained consistent throughout every appointment. The doctor is truly the finest I have ever visited. She is kind, compassionate, highly knowledgeable, and fully up to date with modern dental practices. The office itself is outstanding, state of the art, impeccably maintained, and spotless beyond expectation. Although my case was complex, I now have a brilliant smile that I am genuinely proud of. I wholeheartedly recommend El Paso Quality Dentistry, P.A. to anyone seeking exceptional dental care. I am confident you will be as pleased as I am.

The staff is excellent! The Dr. Is experienced and gentle. Facility is up to date and makes you…read morefeel at ease.

Overall, I won't be back to this office. I understand that offices are doing the best they can…read morethese days but you reach a point where poor customer service is inexcusable. Reception and front office was rude when I first arrived. Yes, we are all stressed but you don't have to be disrespectful. My cleaning was sub-par and probably the worst I've ever had. They have a crazy credit card payment system and they may have charged me twice because they thought it didn't go thru. The doctor was very thorough and I felt comfortable with working with him. Last, since I will not be returning, I asked for my medical records to be sent over to the new office. Good luck with that process as they won't answer the phone or respond to emails. It will take at least a week to get them transferred over according to the person who handles that process. Don't be fooled by the low intro prices they offer, it's not worth it and the other charges can get expensive quickly.

Short version: SMILE HEROES IS AMAZING. A++++. Highly recommend!!!…read more Long version: Just moved to the area and two weeks ago, my three year old son woke up with his face, swollen on the right side. Needless to say, it was a trip to urgent care because it was Sunday and there were no dentists open. He had an abscess tooth. Antibiotics were prescribed and we were told to watch throughout the day to see if the swelling went down or grew worse. By the next morning we were noticing a slight worsening and so on the the E.R. we went. (I preface all this to give you the best picture of a family, scared for our little boy and unsure what to do or where to go). The E.R. doctor told us to get a dentist, right away. Here I am, completely at a loss. I do a quick Google search and there is Smile Heroes with top ratings and stellar reviews. "Sure," I think, "this is the internet. It's easy to pad the opinion to get clients." I called to gauge the atmosphere and was greeted by a friendly receptionist. More than that, I explained my son's dilemma and she was legitimately concerned and intent on getting us in as soon as possible. I'm feeling better. Here's at least one person who seems to care and not put on the clinical robot facade. Okay. Onto the Dentist... WHICH WAS AMAZING (two times amazing!) First off, the setting is brilliant. The dentists have made the place to be a sort of gaming center, which immediately engaged my children and stifled all those 'scary dentist fears'. The kids played, we filled out the paperwork in peace and the staff was incredibly helpful. My wife was able to go in the back with my son. The dental assistants were very gentle with him and with her concerns. And then Dr. Pham was in to see them within a few minutes. He was very kind and thorough in his examination. He identified the problem and recommended we get my son in that very evening to take care of the tooth. So my wife comes back that night with my son and he is happy to go back and play! Unfortunately for him, there was not much play, because the dentist was incredible efficient in getting him back and settled in a room where my wife held him while a movie played. All my wife's questions and concerns were addressed. The procedure was extremely quick. My son was well taken care of, throughout, and Dr. Pham even called that night and the following morning to check on him. Dr. Pham has a gift of empathy and patience that put us all at ease. He is REALLY GOOD with children. He and his wife even came out to chat with us after our son's check up, just to get to know us. His wife played with our kids while we talked. Such a great couple! I cannot recommend this establishment enough. These people legitimately care, which is unfortunately not something you find in many businesses, today. Everyone on staff is respectful and friendly. Such a wonderful experience. My family is so blessed to have found Smile Heroes.

The best dentist in El Paso..I would recommend IFD to everyone…read more. A very friendly environment and very professional... Pain free is the best.... Thanks guys for everything you do....

Man was I lucky to find Dr. Andrew Loiselle and their staff! Lou Lou did my cleaning and she was so…read morenice and it was great! Dr. Loiselle helped me feel good about my future plan to get Invisalign too. I'm so excited! A couple other things outside of my immediate dental care are worth noting. I had to bring my 3 year old and everyone was SO great with him. He got bored watching his kindle and everyone made him feel better and helped me out! The front desk was so amazing every step of the way too! I felt so welcome and will definitely be coming back for routine cleaning and for Invisalign down the line!

One of the most important things for me when it comes to finding a new dentist or getting dentist…read moreprocedures is how comfortable I feel in the establishment and with the dentist. Well, you've heard it here, this dental office has BOTH. This office is unique is many ways, and has a beautiful aesthetic and okay area for children. There are games such as PAC Man, TVs, open-areas and the lighting is amazing. The staff is very welcoming when entering and throughout the business. Such a beautiful experience overall. Cindy was pure JOY, she was professional, caring and did emphasize throughout our journey that THIS business is specialized and trained to work with children. My niece had a great experience and first visit for her exam, she is excited to go back. Cindy's care, sharing of stickers and tour really made us feel welcome and cared for. Dr. Bowden shows great care and interests in his patients. He was able to be flexible and fit us in for an appointment the morning of our visit. It's located in a great area!

Excellent and caring Doctor and staff. Dr. Bowden has outstanding credentials and is highly…read morereputable and professional. Thanks.