Always a great experience with Advanced Towing. Great communication, reasonable rates and they…read moretake care of your vehicle. Highly recommended! Thank you!

never responded to towing requests, 4 out of 4 times. Makes our parking enforcement good as none.read more

My car died on the highway ahead of a curve right before an exit which put me in a very precarious…read moresituation. I called Bay Area Express Towing and they rescued me in under 30 minutes. It was amazing . I was so scared to get out of my car, I had to climb through the window of the passenger seat to exit the vehicle. I also had to climb on to a concrete wall that dropped about 20 feet on the other side of it while speeding cars were within arms distance. I'm grateful beyond words for the kindness of the towing agent who talked me through the whole experience. In fact, he had a pick-up scheduled elsewhere are re-routed to me because I he recognized that I was in a dangerous location. Even more impressive was how he took my car home and delivered it to my boyfriend without my help because that day I was on my way to hosting a high profile event for a construction project nearby. "Thankful" doesn't really cut it.

Excellent owner operator! Got a car out of a VERY right and…read moretricky spot between a pillar and wall and. Tight turning radius when the car wouldn't start. Took them 2 hours with 3 people. Highly recommended!

Formal Notice of Property Damage and Illegal Activity…read moreSubject: Formal Complaint Regarding Vehicle Damage and Evidence of Component Theft To future victims, I am writing to formally document severe damage to my vehicle and evidence of criminal activity discovered following a recent tow conducted by your company. Upon reclaiming my vehicle, a mechanical inspection revealed several critical issues that indicate both gross negligence and intentional theft of components. I. Summary of Vehicle Damage The following damage occurred while the vehicle was in your possession: * Mechanical Failure: The transmission and differential have been catastrophically damaged. This appears to be a direct result of the vehicle being towed improperly while the parking brake was engaged. * Theft of Parts: Upon inspection, the original brakes, struts, and shocks have been removed from my vehicle. They have been replaced with severely worn, non-functional, and unsafe components. Also all valuables inside car completely gone. II. Evidence of Illegal "Chop Shop" Operations During the recovery of my vehicle, I observed and documented what appears to be an unauthorized "chop shop" operation on your premises. I have obtained photographic evidence showing: * The active swapping of functional parts from towed vehicles with degraded components. * The storage of dismantled vehicle assemblies not consistent with standard towing and storage procedures. III. Required Action Given the severity of these claims, I am prepared to take the following steps: 1. Police Report: I will be filing a formal report with local law enforcement regarding the theft of auto parts and the illegal modification of my vehicle. 2. Insurance Claim: My insurance provider will be notified of the property damage caused by your towing methods. 3. Legal Consultation: I am seeking legal counsel to pursue full restitution for the cost of repairs and the diminished value of my vehicle.

BEWARE!! This company is Illegally Towing cars parked in ADA spots. Violation of General…read moreAuthorization Limits (CVC § 22658(l)(1)(E)) Your company has no legal authority to independently patrol, ticket, or tow vehicles for a disability placard issue. Under CVC § 4461, placard compliance and citations are regulatory matters legally reserved for law enforcement officers, not private towing enterprises.

I reached out to multiple towing companies on Yelp and these guys responded with a good rate…read morecompared to others. They were responsive via Yelp and was upfront in their cost unlike some of the others that responded with "give us a call for a rate." Thank you. Quick story below of why I needed a tow. Got a flat from a pothole on 880 at around 11:30pm and luckily was able to pull over and exit to safety to get the car towed in the morning.

Perfect, easy communication…read more Service for dead battery start only $75. Gas probably cost at least half to get here. Drivers salary another half. Driver extremely kind Overall amazing experience!!!!

I appreciated that they were able to tow my car quickly. They also price matched other tow…read morecompanies I contacted that gave me a better quote. The process was seamless and I would use them again...hopefully I won't need to.

11/13/25 On…read moreNovember 13, 2025, TOP TIER TOWING sent one of their tow trucks to pick up my vehicle, which wouldn't start, at 6:30 pm. The driver didn't arrive at my location until two hours later. Furthermore, they had been given clear instructions that they only had to tow the car to the dealership, but the tow truck driver tried to start my vehicle and activated the E-Brake, and now my vehicle is immobilized. This person was laughing and speaking in a foreign language the entire time. I honestly do not recommend this towing company due to the incompetence of their drivers and their unpunctuality.

Driver was on-time, quick and communicative. No issues with my car not having an engine. It was…read morehoisted in my garage and pulled onto the flatbed with no issues. Highly recommend!

Timely, professional and reasonable priced!! Call them on Saturday afternoon, and Hector answers…read morethe call and arrives in less than 30min. Having owned a fleet of sprinters and gone thru multiple tows, he is quick, professional and easy to work with. Definitely a fresh air in an otherwise frustrating weekend. Highly recommended!

Horrible service. Unreliable. Mohammad says one thing and under delivers. Will not be using this…read morebusiness.

I needed a tow as my car was overheating heating on Wednesday night. It ended up being almost $300…read more They gave me an estimate of 60-90 minutes in wait time, after 2 hours I Called them back, and they could not get ahold of my driver. I ended up waiting over starting about 10:30pm for them to tell me they could offer a different driver with an extra wait time of another 60-90 minutes. At this point I requested a refund in which they tried to argue with me about it. I did eventually have a refund processed and I am now waiting for that to go back to my account. I would rather put my car in neutral and push it the 15 miles than deal with this company again.

If I could give this company, no stars whatsoever I would. A week and a half ago I called for…read moreroadside assistance from this company the tow truck driver that works for the company. Brought and put diesel in my tank after requesting gasoline not once, but then I also telling him over the phone that it was gasoline that I needed and not diesel. They have since refused to respond to my calls, told me they would call me back and then never called did, and as of yesterday - hung up on me. This company, the owner or workers or whoever it is that answers the phone is completely incompetent. they do not care about their customers. They do not care about their business which upon searching, it appears that their business license has been expired since May. And from what the insurance agency tells me they do not carry property damage, if something were to happen to your property while they are towing it, you would very quickly end up in my situation. I do not and would not recommend that you use this company!

Had to change my review since they did end up coming back to tow my car. I'm very grateful that…read morethey did.