Carlos was very responsive. Needed a tow for a muffler strap that broke and he asked to send…read morepictures of the vehicle. He even contacted the muffler shop ahead of time for us. Sent his crew out ASAP and got to the shop right away. No issues with the tow to the shop, and his driver was very respectful and attentive.

Honest, Integrity and a Company I would definitely recommend and have use many times.read more

More than I could have hoped for - honestly. Quick, affordable, and kind service -- right in the…read moremoment I needed to feel safe and assured. Thank you so much!

After service was requested, showed up in 15 minutes. Got my car started in less that's 5 minutes…read more Efficient, quick, easy. Would recommend

I had the most amazing car service experience ever with A&J Towing. While driving my Tesla to San…read moreFrancisco, we drove over a screw. We heard the rhythmic thumping and pulled over. I was despondent - no other word for it. The following day was the first day of a sales event I had been planning for months. I had no idea how I was going to manage getting to the event and dealing with my tire with Tesla. I can't begin to describe the anxiety I was feeling. After 35 exhausting minutes texting with Tesla service, the solution they came up with was to tow me 20 miles in the opposite direction of my home, leave the car there for service the following day, and have no solution for getting me back to my house. I told them forget it, I'm calling AAA. I submitted the service request on line and was crestfallen when I saw it was going to take another hour and a half before someone got to me. I struggled to get a live AAA person on the phone to see if they could help. When I did get someone on the phone, she said, my service tech, Khalil, will be there in 17 minutes. WHAT?! I didn't see the app had updated. I started texting with the person at A&J Towing in San Francisco. She kept me updated as 17 minutes had passed and no Khalil. He was stuck in traffic. When he showed up (okay 5 minutes felt like an eternity), I told him I had a bolt in the tire and could drive the car on to the flat bed. He then said, oh, I can have you out of hear in 10 minutes. WHAT?! Khalil looked at the screw and said, it's positioned perfectly and could fix it. He repaired the hole in less than 10 minutes, and we were ready to go. I was concerned about driving on a slightly deflated tire, and he assured me it would be okay to drive on the freeway. He offered to follow us to the gas station, but at this point Khalil had earned my trust. We came home, and my hubby looked at the repair. He took it to the gas station to even out the air pressure. I made it to my event without any other problems. I have been singing the praises of Khalil. Khalil fixed everything!

I had an outstanding experience with AAA and the remarkable tow truck driver, Khalil Habash. From…read morethe moment he arrived, Khalil was incredibly sharp and quickly identified that the starter was definitely dead after his initial attempt to jump-start the car. Because his tow truck couldn't fit under the low ceilings of the Stonestown parking garage, Khalil expertly coasted my immobile car down the garage inclines, ensuring it remained safe and under control as we brought it out to the street. Initially, I had considered having Khalil tow my car to my home, but it quickly became clear that this would have been impractical since I had no plans for repairs. Khalil wisely suggested towing the car directly to A & J Automotive, where it could be repaired promptly and efficiently. This thoughtful recommendation proved to be a game-changer, sparing me the hassle of finding a repair shop on my own and necessitating a second towing job. What truly stood out was Khalil's dedication and thoughtfulness. After we dropped the car off at A & J Automotive, Khalil even gave me a ride home, despite his shift having ended and the pouring rain. His commitment to my comfort made the entire experience pleasant and stress-free. The next morning, Farah at A & J Automotive confirmed the diagnosis and repaired the starter at a fair and reasonable price, which I verified through my own research. Thanks to Khalil's thoughtful recommendation, my car is now fixed and back on the road, saving me time and hassle.

No reviews yet, we'll let me be the 1st. I had a great experience with Bob Jr's towing…read more Nobody wants to get towed ,but sometime it is necessary. The dispatcher on the phone was very friendly. We talked for a minute about old school cars. Bob was his name. Let me tell you Bob made a call got me a fair price from SSF to Santa Clara and was at my location within 15 minutes. I followed the driver to the shop he got there before me. Dropped the vehicle for my mechanic and waited patiently. Great service and solution for me. I would use them again.

Contacted them by phone for a tow and they had someone out within 30 minutes. Customer service was…read moregreat.

I dont live in the city, but my boyfriend does, and my car broke down there…read more So we had my car towed ( a different tow place) to a VW dealership by his house. The dealership's price was way too expensive to fix my car, so I called around to have my car towed home. I call up Westlake and not only was this the cheapest I talked to, they were the nicest. The woman ,Carolee, I talked with asked the type of car ; Jetta, and where is was; she than went on to say how she had a Jetta as well and that before we tow the car to my home I should give the place she goes to get her Jetta fixed. I called up this place, and it was a million times cheaper, so not only did I save my money on the towing, but on fixing my car as well. I'm super happy with this place and this wonderful woman who gave her business else where, and I'll still be having my car towed by them to the shop she referred me to, IM SO HAPPY.

Shortly after completing a transaction with this vendor, I discovered unauthorized activity on my…read morecredit card. During the transaction, they photographed my driver's license and had access to my credit card. I cannot confirm where or how my card information was compromised, so I am not directly accusing this vendor. However, given the timing and the sensitive information they collected, the situation is concerning. I encourage others to be cautious and closely monitor their credit card accounts.

So my mother-in-law was involved in an auto accident, and her car was towed here. My mother-in-law…read moredidn't get to choose where her car was towed, so it is completely valid to have it here since we didn't have a choice or control over it. We unfortunately didn't have the opportunity to request to just tow it back home. I understand storage/tow fees along with a $240 release fee by the Daly City Police Department. It was over $500 to release the car after 1 night/day of storage. Fine. That's a little steep than other places, but they can charge whatever they want since it's their business. What really ticks me off is they offered to "dispose" the car for over $400. So it costs us $400+ to dispose the car so they can strip it for parts and sell the scrap metal for 100% profit? Unbelievable. I sold my scrapped car when I was in an accident for $1200. Even places that low balled me offered $500 for my car and it was in way worse condition than my mother-in-law's. There was absolutely NO goddammn place that would charge me a "disposal fee" for junking my car. On top of that, they charged $250 just to tow it less than 5 miles from their location back to her house. Front desk and tow drivers were rude scumbags. The silver lining is two other workers were quite nice. They're taking advantage of an overwhelmed, older woman who almost died that doesn't speak English and isn't familiar with these kinds of situations. It's disgusting and predatory. I truly hope they go out of business or there is a shift in management and business practices. Some tips for people who are involved in auto accidents when their car is not drivable: 1. If it's possible (whether you're conscious or able to speak/interact), ask to tow it home. Don't deal with storage fees. You do need the police departments' permission. 2. If it's towed anywhere, whether it's to this hellhole or somewhere else, getting it out as quickly as possible will reduce storage fees. 3. For Daly City, it is a $240 release fee from the police department. It is not the business' fault for that. 4. 99/100 times, you can sell your car for scrap metal or spare parts (as long as you have the title). Always remember to take photos and check with the police department/insurance before you try to sell it in case they need it for evidence/inspection. Don't believe any "disposal fee" BS from any junkyard or towing company.

Over $600 in possessions were missing from my car and the entire thing was torn apart. My iPhone…read moreand airpods were completely missing.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Provided thorough information on how to manage a loosened front bumper while waiting to get it…read morerepaired. Excellent service!

Thank you, Sione for your help and your tip to be safe in the Bay Area!…read more Our rental car got broken into and the rear windshield window got smashed. Sione was easy to talk to, comforting to speak with because he was speaking in a calm manner and empathetic about our whole ordeal. He went and picked up our rental car for towing past 11pm which we are very grateful for. Some people might get annoyed having to work at those hours but he really made us feel safe and gain our trust in this towing company. Thank you, Sione again for your help!

I was stuck on the highway with a flat tire. AAA said there were no tow services within the area…read more Got on YELP called Golden State Towing and they showed up within 15 minutes!!! The area was dangerous so I had to drive off to the next exit. Golden Gate changed the flat within 10 minutes and we were on our way!!!Definitely would recommend them!

Arranged for a tow a couple of days ahead of time and all went smoothly. Price seemed reasonable,…read moredriver Charlie was friendly and competent. Car was delivered for repair without any hassle. Would use again!

Edit: Changing my review to 1 star. Owner is now posting my personal address and license plate as…read morethey are unhappy with my review. Reported to Yelp for privacy violations. We reached out to this business with this exact quote: 'Non emergency car tow, anytime within the next few days. About 9 miles within San Francisco. How much for rear wheel towing vs. flat bed. It's from one apt garage to another apt garage, the space is tight for both places'. The good: - The tow truck drivers were right on time for their appointment. - They managed to get our car out of the tight spot (although they had to push it) - Workers were friendly and tried to accommodate us the best they could The bad: - We were charged an additional $75 by the owner for 'additional labor required'. This was because the tow trucks could not get into either garage, and the workers had to push the car out/in to both garages. This was despite the fact that we provided the information on our quote request that it was one SF apartment garage to another, and the spot was tight. We also provided the clearance of the garages the early afternoon before the tow. You would think that professionals in these services would know if their trucks would be able to go into a garage after being provided the clearance, and also that they would check to see what kind of garage it was before providing a quote if the price would change. - Before scheduling an appointment (after being provided the quote), we also confirmed with the owner that there would be 'no hidden fees'. He assured us that he 'don't do business like that'. We were then charged an additional fee of roughly ~30% of the quote price. - We reached out to the owner after being charged additional fees. His responses were full of inconsistencies and odd answers. For example: - He told us he assumed that the garage would be a straight in and out. This was despite us telling him it was to/from an apartment garage in SF and tight spots (assumedly NOT straight in and out), and explaining the garage layout to his employee. He also did not think to clarify before the tow. - He told us that his workers should have reached out to him when it was a more complicated tow and there would be extra fees. Despite acknowledging that it was an error on his drivers for not reaching out, he did not refund the fee. - He texted us requesting more information about the garage the day before. At essentially the same time, his employee (the truck driver) called us and we provided a detailed explanation of the garage situation. His worker failed to relay this information to the owner. The owner blamed us for this, explaining that we should have called him and told him as well, even after we had provided all the requested information to his employee. Summary: Overall, we felt like we went above and beyond to provide all the required information to get an accurate quote. After a series of blunders that appear to be issues with communication by his employees, we ended up having to pay additional hidden fees (roughly 30% of the original quote). We even tried to clarify the situation with the owner after the tow, but he seemed disinterested in providing a refund for the additional fee. This was even after he told us that his employees did not follow the established procedure. Overall this felt a little suspicious and like bad business practice. Even if there were some communication issues with his employees, we felt that the business owner should have honored his word and refunded the fee after. Even with all information we provided and despite our protest, they stood firm on their price.