Drove to address on Harbor Blvd still listed on google. Could not find them. Called 949 number…read morelisted here. A phone operator unfamiliar with our area said they'd relay the message to the owner and I'd get a call back. Never heard back. I made a big effort to reach out. Zero response. They just lost a 5 figure account.

I'm updating my review because shortly after posting my last one, Budget Blinds did follow through…read moreand reinstall two new sets of blinds. Mike came out to do the repair, and I really appreciated how communicative and helpful he was. He answered all my questions and completed the work thoroughly. It turns out the blinds had already been ordered, so I believe the delay was more about poor communication than inaction. That said, it was still frustrating to have to chase updates for weeks. While my initial experience was disappointing. I do want to acknowledge that they ultimately addressed the issues I had and made things right. I do hope they improve their follow-up and customer support, but I'm glad things were resolved in the end.

Updated Post Mar 2025 -- Want to give it two thumbs up to the Installation Manager, William, and…read morethe installation crew for helping us resolving technical difficulties with the blind. The installation crew fixed the issue, conducted inspection on all the blinds and provided further guidance to prevent future difficulties. Posted Aug 2024 -- Excellent blinds definitely lives up to its name! Products are of good quality and whenever there are any questions or issues the Service Team is quick at responding and have excellent resolutions for the findings. Both install and repair technicians are very knowledgeable. Highly recommended!

I am updating my review about my experience with Excellent Blinds. Andy, a new manager, very kindly…read morefixed my concerns by repairing the drywall damage and providing me with a pole to open and close my new blinds. I appreciate his help.

Gina is very responsive despite a busy time of year for most during the holidays. With her…read morecreativity and quick thinking, she helped solve my problem with my plantation shutters and saved me quite a bit of $$$ which I so appreciated. I didn't really want to replace my shutters, but just needed some privacy so she referred me to someone who could modify some features on my shutters. Problem solved in less than a week right after New Years which felt like a great start to the year for me! Her genuine nature to help really shows!

TLDR: Future customers should be aware that if they are seeking multiple bids, conducting extensive…read moreresearch, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors. During our consultation, I felt uncomfortable with how defensive the conversation became when we discussed obtaining multiple bids and comparing options. For a project of this size (34+ windows), I believe it's reasonable for homeowners to ask detailed questions, compare vendors, and carefully evaluate products, pricing, and installation approaches before making a decision. Rather than helping us understand the differences between available options, the conversation felt increasingly tense and dismissive, particularly when discussing our use of AI generated visuals to help refine the design direction we are trying to achieve. After scheduling a consultation, Gina later that same day decided not to take on the project, which is certainly her prerogative, and I appreciate that she communicated that before any work began. That said, the experience left me with the impression that questions, comparison shopping, and our personal decision making process were viewed negatively rather than as a normal part of a significant home investment. Future customers should be aware that if they are seeking multiple bids, conducting extensive research, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors.

The South Coast Shutter and Shades Team of Donna, Francisco, and Luis provided stellar customer…read moreservice and expert installation of the beautiful shutters and pull down solar shades. It is a pleasure to work with Donna and her team! Your superb services will be sought again in the future. Huge thanks!

We are very pleased with the service we received from South Coast Shutters. Donna worked around our…read moreschedule and came to our home to walk us through the process. Francisco came to measure and then also later installed our shutters. Everyone took great care inside our home. The finished product is great. We highly recommend Donna and her team.

Very happy with our experience with Superior View Window Fashions…read more David was wonderful to work with -- professional, efficient, and very detail-oriented. The work was done cleanly, and I really appreciated how careful he was to keep dust and mess to a minimum. Kyle's follow-up and coordination were excellent as well, which made the entire process feel seamless and well-managed. Would definitely recommend.

Late post! I'm…read moregoing to agree with Patrick and the other Yelpers who wasn't satisfied....this place is a joke. Brett promised the world during the sales process, but once the contract was signed, the follow-through completely disappeared. After that, everything was handed off to Casey and communication went downhill fast. Weekend availability is terrible. I purchased the shutters in November, and installation didn't happen until months later. Brett measured my windows twice, then a younger employee came out and measured again. When the third-party installers finally showed up, they had the wrong measurements. How does that even happen after three separate visits? On top of that, Casey was extremely rude and condescending. She also kept my credit card on file without my permission, which is completely unacceptable. The level of unprofessionalism throughout this entire process was through the roof. Also, the first photo shown on this so-called business profile (the one with the curtains) apparently doesn't even belong to them...or at least that's the impression I got when I asked Brett about it. After all the inconvenience, delays, and frustration, I honestly expected some type of discount or acknowledgment of the issues. Unfortunately, that never happened. Very disappointing experience.

We came across A Blinds on Yelp. And when called the company the owner Mr Josh Kim came and gave…read moreus an estimate. Price is very competitive and Mr Kim was super nice. Installation was seamless. Slight adjustment needed post installation and Mr Kim personally came to do the adjustment. What a service ! We loved the blinds and how they accentuated our home. Great product and great customer service Highly recommend !

We originally installed roll-up blinds throughout the house during the home remodeling and have…read morebeen extremely satisfied with them ever since. As it's been nearly 10 years, the blinds in the living room where they are exposed to direct sunlight needed to be replaced, so this time we replaced just two panels. They are reliable and easy to trust, because the are long-established business, they were able to source the exact same product that was installed years ago and provided friendly and helpful consultation, and was very flexible in accommodating the installation schedule.

Our consultant, Bree, was knowledgeable in her products. She guided us in what options we had and…read morewhat will work best for us. I'm so glad she recommended the motorized version for our patio doors and kitchen window because I had limitations with my arms and if I had to manually draw open or close the blinds I would do more injury to my arms. She saved me. Her suggestion in getting the day and night shades were highly appreciated. Get the privacy when we need it. She foresaw our needs. We received the call saying our blinds were ready earlier than we expected. How nice that was! Jesse was our installer and he was absolutely fabulous! Pleasant personality! He made sure everything was installed and working properly. Excellent worker and an educator along with a great personality. I appreciated him taking the time to explain the finer details. He did not just install and run. He educated me in how to care for them properly. Very friendly and professional. Took care of details. I felt I was in excellent hands. Having all of our needs met made this a worthwhile investment. Forgot to mention, Jesse worked very clean. No mess anywhere at any time. Very tidy. Thank you for your great service!!!

I am beyond happy with my window treatments. Bree was very patient with me going back-and-forth on…read moremy decision and I never felt rushed. I never felt pressured. I didn't feel like a sales person was there. I truly felt like an interior designer was there to help show me my options. I enjoyed this process and will use them again in the future. The installation process was a breeze. Very quick and friendly only a few hours to install. Would highly recommend to anyone.

I actually used this company for installation and couldn't be happier with the results. They were…read morenot only extremely professional and friendly but did a great job with communication throughout the whole process. The installation was completed quickly and the finished product was perfect. I would highly recommend this company should you need shutter installation or repairs.

Excellent customer service. Henry was very kind and patient. Chris came out to do the job and he…read morewas kind, patient and detailed oriented. He also provided me with tips on how to maintain my blinds. He also informed me that he does window repairs. My experience with them both was excellent. I highly recommend using them.