Arrived from Hawaii (as a DoD transfer) with my sick Service Animal (SA), a 15-year-old border…read morecollie (with severe osteo-arthritis due to immune-mediated poly-arthropathy), who'd contracted on Oahu a pseudomonas (bacterial) infection. Particularly concerning was that pseudomonas is highly resistant to every antibiotic except a single drug in a single class of antibiotics. Dr. Buxton was superb. She got my SA the right drug (and supported a double course of the antibiotic), then got on with relieving much of my SA's arthritis pain and helping her walk comfortably again. My SA has benefited from Dr. Buxton's exceptional knowledge, compassion, and experience, which she leveraged to successfully eliminate that very nasty pseudomonas infection, and to improve my SA's (and my) quality of life. "Dr. B" recommended acupuncture for pain relief, along with other treatments, which have been very effective. Appreciate that the aggregate of treatments she suggested forms a comprehensive care strategy. Also appreciate her candor and frankness...she tells you straight what can and can't be done. I like that a lot. Thank you, Dr. Buxton! Also appreciate that the prices here are much more affordable compared to the cost of veterinary care on the island of Oahu (Hawaii). Thankk you, Animal Medical Clinic.

This place need to be shutdown. And please do not allow the heavyset lady with the dark hair look…read moreafter your pet. She is dismissive and she will run your bill up with no concern of helping you with your pet. I do believe that my dog could have lived had she done her job. PLEASE PLEASE FIND ANOTHER PLACE!!!

Wonderful, caring people. Nice clean facility. And super convenient when my fur baby got sick on a…read moreweekend and my regular vet was closed. So thankful NAVES is here!

Dr. Armes is a joke of an emergency vet…read more Yesterday we brought in our 7 year old husky mix after she got in a tiff with our friend's dog who came over to visit. The friends' dog was unfortunately not well behaved as expected and caused a 2cm deep .8inch long cut below our dog's left eye. It appeared as if it could use a stitch or two to close it up, but our biggest concern was that our dog had just been treated for an eye infection in that same eye. We were worried that the eye infection could travel into the fresh wound. And so we did what any responsible pet owner would do in this circumstance: take her to the emergency vet for a round of antibiotics, a cleaning, and to stitch the wound up. And that was our mistake. Little did we know that Dr. Armes was ready and on an incompetence warpath on this night. While we were there for 3 hours, our dog was left in a back room for observation. Dr. Armes then asked a series of questions. Most of which were absolutely ridiculous, insulting, and incredibly unprofessional. Here's some of the questions following for example: 1. Have you eaten, honey? You seem cranky. Like you should probably eat. 2. What food does the dog eat? When did she last eat? Are you on the food recall lists? You really should be. It's kind of ridiculous if you're not. Do you even care about your dog? 3: Oh, you got married today and you're up here without your husband on your wedding night. You obviously must have married a great man. [My wife and her maid of honor (who is a trained vet tech herself, runs a farm, owns a grooming business, and has all of her dog's records) were the ones present, and suggested that I not come due to the ridiculousness of 3 people there for 1 dog.] 4: What flea and tick medicine is she on? Nexguard?? Oh ok. But like which one? Is it nexguard, nexguard plus? Etc. ------------ Here's some additional ridiculous statements to drive the point home: 1: No we will not clean and stitch her eye. And if any vet would without putting her to sleep with general anesthetic and exploration of the wound then that vet clearly has no idea what they're doing and you shouldn't trust them. 2: We expect you to leave her for Anesthesia, Surgery, and then a night of overnight observation. 3: Well if you don't want to do that then you can just take her to her regular vet tomorrow. ---------- Here's some more crazy facts to add: We had to beg for a penicillin shot to keep her eye infection from traveling to her open wound. Dr. Armes never asked or requested information or records regarding vaccine status, of either dog. (I'm not a vet and even I know the first thing to check is for up-to-date rabies vaccines after a "dog fight".) We had to beg for the wound to be flushed, and our dog sat there for 3 hours while we went back and forth with Dr. Armes before she would clear the flush and penicillin shot. Naturally her vet tech did those 2 things, Dr Armes herself was just there as an argumentative obstacle with terrible people skills. She did absolutely nothing of value during the entirety of the visit. We did take our dog to her regular vet this morning, and our vet was absolutely appalled when we informed them that the dog was denied a flush and stitch and shot for 3 hours before finally getting any measure of care. Unfortunately, this isn't the first time that Dr. Armes name has come up at my regular vet office. Noted, that her name is never brought up in a positive light. We are planning on stopping by to speak with her supervisor today, and if that does not go well we'll be attempting contact with the owner to take the next steps forward. Dr. Armes is a risk to the pets we adore, and disrespectful to their owners. She should not be on your staff. UPDATE: Since posting this we have received confirmation from our regular vet that no surgery, stitches, or anesthesia will be necessary. I wonder what that un necessary care would have cost?

Dr. Dougai was amazing with our pup. Buzz is very nervous and fears a lot. He was attacked by a…read morebulldog 5-6 times in the past (unprovoked) while we were walking on a leash. Dr Dougai and staff always provide a quiet room for Buzz and Dr Dougai calms Buzz down with her soft voice and peanut butter bones!! So happy we found Dr Dougai

I have mixed feelings about this place, as it is my standard practice to ask upfront about charges,…read morerecommendations, etc. before first visiting a new place. When I first called about getting my pup neutered I was told that I would need to bring him in to establish care. Fine, no problem and I knew that would be the case. I mentioned that he was up to date on his vaccinations (as far as I was aware!) and needed neutered, but no one asked me if he had been given the Bordatella vaccine, NOR was I told that it would be necessary for him to have it before the surgery. I specifically inquired about payment and cost and what was included in that price and what was expected beforehand. I show up for his first visit and was told by the vet that my pup would need a Bordatella vaccine prior to the surgery. I commented that I had asked about such and I got the impression that the vet was purposely NOT responding to my comment. I also mentioned that my breeder was at a conference out of state and that I would need to double-check with both her and my previous vet because I didn't want him to be given something twice and I couldn't recall him having that vaccine. I also stated that I did not want to be charged an office visit fee if I had to return because I wasn't not apprised of the need for this when I had specifically asked for info during my initial phone call! I was told that there would only be the charge for the vaccine itself (and they referred to this as the vet tech fee, which I found odd). Fast forward to me finding out that my pup had not had this, and since I wanted him to be fully protected the day of the surgery, I call back to schedule the vaccine and to pay my surgery deposit and the 'vet tech fee'. My son took my pup and called me while they were administering the vaccine to tell me that they were going to charge him $45!!! I told my son not to pay it and that someone was wrong, because I had already paid the amount quoted to me previously. Long story short, my 25 year old didn't feel like arguing with them, so he paid it (and subsequently got told by me to call his bank and reverse the charge! ). Whenever I got a chance to call them to discuss this, I was told that I would have to wait until Monday to speak to the office manager. Monday I finally speak to the office manager and although it did sort of feel like at first that I kept having to repeat myself and stress my frustration over the situation, she finally understood that I did NOT want to pay because I had specifically ASKED for this information (regardless that I was under the assumption that my pup had been given ALL the vaccines he required) and she agreed that the people working the front desk needed to do a better job of fielding questions and providing information and she offered to refund the amount. My son said his bank refunded it and I truly appreciate the professionalism of the office manager but this experience has made me wary of dealing with a clinic like this, not to mention that I do not appreciate it ever when any medical professional tries to feign ignorance about what goes on behind the scenes on the business end. I highly doubt this is indeed the case, especially since it is a private vet clinic and who owns a business and ignores that side of things???? Maybe later I will provide an update but I am still waiting to see how future visits play out.

My dog was sick and they gave her her vacccines at the cost of $116. Two weeks later she was dying…read moreon a Saturday morning. I tried to get ahold of the vet to no avail. I sent a text and received one back "keep her comfortable until Monday". When she was seen 2 weeks before I was told "let me know when you need me ". RIGHT She was put down by the emergency vet on Sunday.

The staff at Beltline Animal Clinic have been like family to us for 10 years now. We have taken…read moreour dog Pepper to them for care and kenneling throughout this 10 years. Recently we had to have our beloved dog put to sleep and the kindness and compassion we were shown by all of the staff was incredible. We continue to bring our 3 cats to them for care and purchase flea medicine, etc from them. I have the highest praise for Dr. Clark and all of the staff at Beltline Animal Clinic.

After having poor experiences with previous vets, I decided to take my animals here per a friend's…read morerecommendation. It has been over a year since we started going here and my pets have never been healthier & happier about their care! The staff is always kind and they know exactly how to handle animals. My animals deal with anxiety, especially when visiting the vet, but the personnel here always provide a safe and relaxing environment for them. Appointments are typically in and out, the service is great and the prices are very affordable compared to others in the area! The level of expertise that the staff here exhibits far exceeds that of some of the more expensive vets in town that I have experienced. I'm happy to bring my animals here for their care and plan to for the foreseeable future!

First of all, I like this place but like most vets, they're extremely over priced. Even for minor…read moreissues you'll be charged for a "comprehensive exam". All they did was weigh my dog and charged me for a full exam. $20.00 more to clip a few hours from around a scab". Just ridiculous.

I don't k is what to think about this vet. We had them out,…read morethey were efficient with getting things done- not particularly spectacular with my scared heeler, but he's touchy. Fast foreword what the heck happened to pricing?..not even they know. Can you tell me the cost for (ex) cat checkup" well no not really" Huh ok so you cannot explain the quote of over $800 for our visit? Just a guess.."well I mean I don't have the price list here.." Ok thank you, I'm so sad I thought I'd found OUR vet. Honestly I believe they did not want to come to our area :-/

This is the best veterinary place I've ever used for my cats. You will like how your animals are…read moretreated.

The Saturday before Thanksgiving I got home and found my dog had ate two potty pads. It was a…read morelittle after midnight. I called my vets emergency number and they told me they could refer me to emergency services in Decatur or Huntsville. I said Decatur because it was closer. I called them immediately, told them what was going on and asked if they could try to make her throw them yup. They said yes, so off we went. We got there close to 2 am. Everyone from the front end staff to the vet were great. Very caring, explained everything well, and gave me options along with estimated costs for each so I could make informed decisions. They got her to vomit, but not much came up and they could still see a lot of debris in her stomach. They suggested keeping her overnight and trying to flush everything through. They said if that did not work, surgery would be the next option. They called me Sunday morning and said the debris had not moved and felt surgery was needed so I gave the okay. Surgery went well and she is back to being my happy and healthy girl. I am very thankful they were there when my other vet was closed and saved my girl.

Early Saturday morning our daschund sprained his elbow. It's been dislocated before and we were…read moreafraid that had happened again. Off to the ER we went. They got us in promptly and took great care of Buddy. They did only what was necessary. There weren't any surprises. They told us each step of the way what we were looking at. Great experience!

Dr. True saved the life of my beloved 13 year old Siamese mix Jake. He was misdiagnosed by the…read morefirst veterinarian we took him to in Baton Rouge so I packed him in the car for the 500 mile drive to Alabama. Dr. True was waiting for him even though it was 2 hours after closing time. She spent 2 hours with us and told me he was in bad shape and wasn't sure she could save him. However, a week later after surgery I picked him up and he is home and doing great. I am sure he would have died without her intervention and surgical skills.

I have been very happy with Family Pet Health Care. I never have to wait and my kitty is not…read moreafraid to go to the vet. They are all about taking care of the pets. Great team!!