We hired this company to install the same hardwood flooring on the second floor as we already had…read moreon the first floor. They stated the job would take one day, which I thought was not possible, and they required payment up front, (red flag). Steve, the owner, assured us he would ensure we were completely satisfied in the end. We also asked Steve to verify once more that they could install new stair treads and the same flooring on the stairwell landing, he stated they could handle the job. We hired them to perform the work on the stairwell as well. The installers arrived late many of the days they were working in the house, they even left early on a few days and the response from Steve was that we just needed to be patient and not rush their work. The same installers performed the work on the stairs and after the work was complete we told Steve the work did not appear to be complete. The issues were: 1. The trim along the stairs was damaged in certain areas as a result of the install, damage which they did not fix. 2. The treads were nailed in crooked on each step. 3. The previous lip holes in the trim were not filled in, sanded, nor painted. 4. The top lip was replaced with a cracked and crooked transition piece. 5. The risers were damaged and not repaired during the installation of the treads, some had nails protruding from them. 6. The finish on the treads was damaged as a result of the installers attempting to use a brush to touch up a sprayed finish and using matte finish paint on a gloss finish surface. Steve advised us that his company simply installs the tread and we would have to hire a carpenter to handle the rest. We advised NONE of this was told to us prior to the install, nor was there any paperwork provided by him outlining any limitations in what they do and don't do, he agreed to perform the work we requested which ends with a finished product. Steve refused to admit the stair treads had nail holes in them, regardless of the fact he was looking right at them. He did agree to have someone come and make the repairs we discussed, I provided him a business card of a known carpenter. The same installers returned again to perform the finishing work on the stairs and once they were complete the stairs were damaged even further than before, at this point we just told him to stop to prevent further damage. We had a two professionals look at the job and advise us the work was done incorrectly, overall pitch of the stairs was now off at both top and bottom, this has now caused a safety hazard. The treads should have been glued as well, to prevent creaking. Overall they both stated the job did not appear to be finished. This company asks for payment up front, they fail to keep their schedule and provide no contract outlining the scope of the project and or any limitations in what they will do and not do. They do not ensure customer service and change the scope of their services along the way to benefit the bottom line.

Excellent in carpet cleaning, carpet installation, vinyle and lvp instal. Professional. Customer…read moreService and Customer Care.

Bruce was able to fit me in his schedule last minute. He pointed out what was needed up front did…read morean amazing job on the carpets for an affordable price. Brought the carpets back to life they never looked better. I highly recommend and will definitely be a repeat customer.

Bruce did a wonderful job on our carpets especially on the stairs and high traffic area! We have 4…read moredogs and he got all the dog odor out no problem. We will be using his service again!

I had such a great experience! Jamie went above and beyond in every way. The floors, bathrooms, and…read morekitchen all look spotless, and she even did the dishes--which she didn't have to do. Everything feels fresh, clean, and so well taken care of. She was professional, thorough, and clearly takes pride in her work. I highly recommend her to anyone looking for excellent, reliable cleaning!

After calling 15 carpet cleaning companies in Raleigh and Wake Forest just to find out they don't…read moreservice where I live (Louisburg NC) I was able to find JM Quality Cleaning to come out to my house and professionally clean my carpet in my 2 bedrooms. Both rooms had food stains and actual food stuck on the carpet (kids fault ). Jamie was able to get all the stains out from both rooms and make them look brand spanking new! Excellent service at an affordable rate!

Our apartment home has never looked or smelled so clean and fresh! My husband and I are 100% (and…read morebeyond!) satisfied with the cleaning we received from the Maid Brigade of Cary team. A million thanks to Mary, Mariana, and Melanie for such attention to detail on our 2 bedroom and 2 bathroom apartment home. Both my husband and I have recently had surgeries, so we were unable to keep up our tidy apartment on our own. We had heard about the Maid Brigade team out of Cary being exceptional, and they are exactly that. First of all, the phone call I had with Ali to get things set up was so thorough, and I felt completely at ease that our place would be in great hands for future cleaning. Mary (or is it Mari?) seems to be the leader of this team of three very kind and trustworthy cleaners. She communicated well with us, and all three of these ladies truly seemed to care about helping make our home clean and beautiful. Melanie helped Mary make our balcony look really tidy while Mariana remained indoors putting a finishing mop to all of our hard-surfaced floors. We look forward to welcoming the Maid Brigade of Cary cleaners monthly to keep our home inviting and sparkling.

Mary, Wendy and Sandra came today to clean my two bedroom 2 bath short term rental. They did a…read moredeep clean and the place is spotless. I can finally relax and breathe. I have asthma so this is really important. The ladies were so efficient and kind. Thank you to a great company who choses their employees well.

Fabio is fantastic. He really believes in excellent customer service, and does a really nice job…read morecleaning carpets. I thought I might have to replace my carpets. They look almost new. He put in the time to do a great job. I'll definitely be using him again in the future whenever I need a carpet or sofas cleaned. Thank, Fabio!

Favio was super friendly, and had a tough job with our carpeted stairs that our dog "potty trained"…read moreon! He also shared information about our enzyme cleaner we had been using. Our stairs look incredible, no odor at all))

Josh did an amazing job on my carpets! Great customer…read moreservice. He was prompt, kind and very professional.

Great customer service. Got pet stains out of my white carpet. Came back to do touch up on…read moredifficult rug. Very responsive. Followed up with an email to see if I was satisfied. Not the least expensive but you get what you pay for!

I recently hired Tidy Beast to clean my home, and I was thoroughly impressed. They were punctual,…read moreprofessional, and left my home spotless and smelling great. My cabinets and baseboards looked brand new.

I would highly recommend Toni was wonderful! Very responsive very efficient, and reasonable…read morepriced. I couldn't have asked for anything better. He exceeded all expectations!

Tony and his assistant are great. They helped us out in moving several pieces of furniture among…read morethree family homes. They showed up on time, got the job done quickly and charged very reasonable prices. Add to the fact that they're really nice guys and you couldn't ask for anything more. Will definitely call them again and highly recommend them.