I've worked with this company in the past for electrical repair work related to older equipment and…read morefound Tool Service to be adept in this regard. With that in mind I was eager to take my Ridgid Brad Nailer to them for warranty work through the Ridgid lifetime warranty program as they are an authorized repair facility. For clarity, the issue with the tool was a single pin on the nail guide that kept popping out of place and causing reload problems. Nothing major, just a pin. I could have put some rubber cement on it to hold it in place but hey, it's got a lifetime warranty right? I dropped my item off without a hitch having already gotten the approval. They gave me my receipt and said they would be in touch in a couple days. I called a month later to inquire about the status and they had not received the part yet. OK, so I waited another month without hearing from them and called again. They told me the part was not available, and the item would have to be replaced. So far my only complaint was their lack of communication, understanding that this was pretty much out of their hands. A few weeks later I called again, aggravated at having to wait so long for this warranty work. I asked if the tool was still there and they said yes. I said I would just come and pick up the tool and fix it myself instead of waiting for Ridgid to get off their ass and do something. They said I could not have the tool back since it was going through the warranty process. I said, well it's my tool, it hasn't been fixed, you still have it, so I'm going to come and get it. They again said it wasn't possible, that Ridgid would have to authorize it. I said I would call Ridgid for authorization and call them back. When I called Ridgid, I was told that Tool Service had already called them and that I was going to have to wait for a replacement. So now I'm pretty angry that Tool Service is inserting themselves into my personal business and called to ask them why they had involved themselves in my issue with Ridgid. They said they had the right to get involved when I took my tool to them. Now I'm really pissed so I attempt to explain to this moron that what I pursue with Ridgid doesn't concern them and to stay out of my business. Long story short, regardless of how Ridgid handled this situation, these guys had no right to step on my toes and get into my business. Unbelievable lack of courtesy and professionalism on their part. I'll never go back to them and, unless you're completely out of options, neither should you. I would say I'm very fair when writing these reviews and however I can help others from experiencing poor service, I'm up for the task. This may have been singularly related to Ridgid warranty items, I'm not sure, but the lack of customer service and total lack of professionalism is inexcusable no matter what.

I bought a used rigid out of warranty from ebay so I already knew what I was getting into. I…read morebought new electronic things broken out of the box before and that is most infuriating. Tool service inc is the only authorized ridgid dealer in Las Vegas, NV. I was quoted 60.00 and about 3 weeks or a bit more for the repair. Sure why not. I have a Mikita 5030 orbital sander that I use, anyway. Got done a bit more than two weeks and it works! I never used the ridgid before and I love the oscillating pattern it does. The working tool paid itself off the next day! They are in a new location.

I had a great experience working with Houston Crane Service. I needed a barrel sauna lifted into my…read morebackyard, and the entire process was smooth and stress-free. The team arrived on time, and the riggers were clearly skilled and professional. Everything went perfectly, and I'm thrilled with my new sauna!

Great job! Last min I called for the next day to crane out this hot tub I was buying from a friend…read more I needed a big boom crane and they got me in last min! The crane was on time and worked with the spa transporters easy peasy! And the spot for the the tub at my place was super tricky I thought and Houston's crane just unloaded it like it was nothing! A+ i

Best storage facility around, it's safe, clean, affordable BUT mostly because Jesus goes over and…read morebeyond for customers! Jesus is a treasure to that company for real! Great customer service always by Jesus. Thank you!

First of all, the staff at Blue Diamond Storage are an amazing and very heartfelt team! They're…read morevery easy to communicate with and they will respond to any questions & doubts with certainty. They always go out of their way to accommodate your needs. Angel and jesus will treat you with respect, courtesy and patience. Besides that, we did so much research and they're the most economical in town. We recommend Blue Diamond Storage to store your belongings. We highly recommend it!

Storage One off of Cactus gave amazing customer service!…read more They went above and beyond with customer service! I've been to other locations that had office hours but when you show up at 1000 it says, "will return at 1pm!" Although carts are only available during business hours, there are an ample supply of them. The facility is clean, air conditioned below 75 and well lit with motion activated lights (very helpful if you are terrible at navigating a maze!). I always know where I've been! Signage inside indicating directions their office and then another sign directing to restrooms.

Sherri, the manager, provided extremely poor customer service. I've rented a storage unit from this…read morecompany since May 2025, and I reserved my U-Haul a week in advance for a 3:00 PM pickup to ensure everything would go smoothly. However, when I arrived at the scheduled time, no one was there, and I wasn't helped until 3:45 PM. I explained that the delay put me an hour behind schedule and asked if she could offer a discount since I couldn't check in online without the keys she had. She responded that she "doesn't work for U-Haul," had other customers, and would not provide any discount--without even offering an apology for the inconvenience. This was especially disappointing considering I've been a customer here for the past six months. While I was in the office, she was also openly discussing issues about people living, cooking, and defecating on the property, which was very unprofessional. Based on this experience, I would not recommend using this location.

Very happy with my experience at Millennial Furniture! I went to 11 stores before I landed here in…read morethis store which looked amazing inside I might add. You would never think that the inside looks as it does. The service was also amazing they were very helpful and helped me pick out my entire house pretty much. Delivery was also smooth and very professional. I will be back again for some home decor and wall art!

Completely stripped my screws upon install. Furniture is cool but good luck taking it apart if you…read moreallowed them to put it together!

Update: Jessica gave me a prompt call after seeing my review and asked me to call her back as she…read morehad the quote in front of her and that Jonathan was able to extend a discount for my troubles. I was able to contact her back 2 days later to request the "proposal", she had my email, but never sent it to me until I asked over the phone. I'm not sure if she had other things to do, but the email didn't come through so I let her know through Yelp messages and she resent it again. Third times the charm! Unfortunately even with the discount they are a lot pricier than some other competitors and I still have my doubts about this company. I hope others have a better experience than I did, although it wasn't that bad, but I do like people who can deliver what was promised in a timely manner or an update at least if the proposal wasn't ready. I would give this company zero stars if possible. I messaged them about a getting an estimate and their manager Jessica responds. She asks me to look on their website and they would be able to give me an estimate, I sent them a design I was interested in and she said she would have Jonathan come out to do an estimate for me. I sent the design 6/29/19 9:42am and no response until 7/9/19 at 9:35am. At this point I'm already skeptical and also told Jessica I Hope if I do go with their company, I wouldn't have any timely issues like this. She assured me I would. I went ahead and scheduled the estimate for 7/10/19 at 10am and was told I'd get the estimate in a few days. 7/17/19 I message Jessica again and asked for a status. She says she will reach out to Jonathan and get back to me, but another day has passed. Currently 7/18/19 at 3:32pm. After reading a review about this company having contract issues and putting liens on peoples property, I'm definitely going to steer clear of them. I find it also odd they looked up who the owner of the property I requested an estimate to be made on as well. I have not had this issue with other fabricators.

They were quick to respond on Yelp and super helpful when we were trying to figure out a design we…read morewould like. They made a couple mock-ups and did a fabulous job! Fence can be pulled up if we want to utilize that area. It is very heavy duty and high quality. They followed up despite being very busy with projects. Would definitely recommend!!

We rented a U-Haul through this location. Pickup was easy since it was all automated, which I…read moreappreciated. However, no one ever answered or returned my calls when I tried to confirm if early pickup was possible. The real issue came after drop-off. We returned the truck exactly at the agreed-upon time and parked it in the same spot we picked it up from, keys locked in the drop box as instructed. The next morning, I got a frantic call saying the truck was "missing." I explained where we left it, but the woman insisted she couldn't find it anywhere on the lot. When I asked if she had checked the lockbox, she admitted she hadn't -- then said she'd call back if there were any issues. I never heard from her again. No apology, no confirmation that the truck was indeed there -- nothing. It was very unprofessional and stressful thinking a U-Haul truck might be missing under my name. Clearly, she hadn't looked properly before calling. If you're renting from this place, make sure to take lots of photos to confirm that you actually returned the truck.

Great customer service. Love this location! The staff are very friendly and knowledgeable. I…read morerecommend renting here.

I had the pleasure of working with Vanessa to get my storage unit set up. She was friendly,…read moreinformative, and answered all the questions that I had for her regarding my rental. The facility itself is great. I've already gone back and forth from my unit several times and the place always is clean. Would definitely recommend.

Efficient and friendly service. Otep was very friendly and eager to assist with the process as well…read moreas assisting with any difficulties I experienced with locating my storage unit during my visit. He offered very thorough explanations of the rules and process! This being my first time renting a storage unit, I for sure needed the crash course! The only thing that prevented a 5 star review was the gate access hours! I would love if this facility were 24 hours or offered longer available access to renters! Their gate/access hours are from 7am -9pm only You can only access your storage unit between those times! Facility is very clean, today with ample storage units!