HPI Property is an amazing company. I have with been with them for several years and different…read moreproperties. We've had such a great experience with this property management team. They are professional, responsive, and genuinely care about the people they work with. Any time we've had a question or issue, it's been handled quickly and without stress. They communicate clearly, follow through on what they say, and make everything feel easy, which is rare these days. It's obvious they know what they're doing and actually take pride in their work. If you're looking for a property manager you can trust and not constantly worry about, I can't recommend them enough

I called them when my smoke detector began beeping loudly every 60 seconds starting at 2:25 a.m. on…read moreSaturday morning. I spoke with someone who appeared to be just an after-hours operator and not an emergency response person. She said someone would call me back shortly. Two and a hal hours went by. I want to explain that I'm 76 yrs old and very ill from COPD and a heart condition. The stress caused by very loud and disruptive chirping of the alarm was making sleep impossible, or even just relaxation! I called again and spoke with the same person, who assured me someone would call back. At 7:35 a.m. I called for a third time. The person answering seemed to be just reciting a statement that had little meaning in the instant. The call ended with no resolution. I left a voice mail on Monday a.m. I'm writing this at 5pm on the following Tuesday. I have yet to hear back m from any of my various calls for assistance. Thankfully the battery finally gave out and the beeping stopped around 10 am Saturday. There's been no response yet to the fact that, in a wooden building, I have no functional smoke alarm. This is just bad customer relations à

John at Pacific Properties helped me get my rental on the market and rented very quickly. Answered…read moreall questions I had since this was my first time renting my property. Looking forward to continuing our relationship and see how they manage the rental.

Well Brad considering it took someone 2 years to respond to my review from your business it…read moreconfirms the lack of responsiveness from your company. As well as the fact that the property as I stated was not even available when I submitted my application makes no sense as to why I would have not been refunded.

I have been utilizing the services of Sonoma County Property Rentals for a little over a year now…read moreand I can honestly say that they are by far the BEST I have ever dealt with. As an owner of rental properties for more than 20 years, I have hired many property managers both in Sonoma County and other areas of California. Laura, the property manager, has been the most knowledgeable, responsive and friendliest of all the managers I have worked with. She is simply outstanding! I'm currently dealing with a difficult situation while trying to sell my property with a tenant in place. Laura has been patient and kind as well as responsive to all of my requests. I highly recommend this team to manage your rentals. Their fees are good too, lower than most!

This review is for Property Owners: My wife spoke with Chris at length about renting our house in…read moreHealdsburg. I spoke with him, too, and he came across to me as smart, competent, and very able to rent our house. This was mid-July of 2020. By December 31, his assistant, Laura, wrote us to say there wasn't interest in our house. We immediately called another property manager who genuinely couldn't understand why the house hadn't been rented. She had a signed rental contract 8 days later. Read that last sentence again. This is why I'm writing this review. During the almost 6 month period we had the house with SCPR, I received a few emails from Laura: The prospective renter wanted $ off the rent, or had some other ask. We always compromised with the request, but nothing ever happened. The house was furnished when we signed the contract with Chris. At the time he said that it added a challenge, but that they would get it done. At some point Laura indicated that, because the house was furnished, they were having a hard time finding renters. When the house was still unrented in November, my wife and I went up, packed up the furnishings and asked them to take new photos. Then came a couple more of the same asks: Would we take $ off the rent, etc., etc.? Nothing happened with the home. Then the "nobody's interested in your property" email. I'll leave it at this: Our experience was that our house sat empty for almost 6 months, immediately followed by the next property manager raising the asking rent by $200/month (from the asking price that SCPR set) and it was rented in 8 days! All you need to know...

I would not use Safer property again. Accounting practices…read moreare sub standard. Maintenance issues were left for a week before being addressed. When I gave notice that I would be ending Safer's management they stopped returning my calls. Even the manager in charge failed to return at least 10 phone calls from me trying to get keys, deposits and walk through photos from them. There has to be something better than this. Tenants stated that no exit walk through was ever performed.

The customer service is outstanding. I have experienced absolute expertise and excellence when…read morecommunicating with Cindy Wise and the staff. They are prompt and transparent which gives me confidence in this company. It is a pleasure to work with them. I would highly recommend Safer Properties.

As a landlord I depend on Hills & Homes expertise, advice and counsel. I was refereed by a good…read morefriend and I've never been disappointed. Our tenants have been great, the communication is clear and Hills & Homes makes sure that everyone is on the same page and well informed. A rental property is a business and H&H helps me keep my ego out of it which is good for my tenants and for me. Their advise regarding the process, my responsibilities and the tenants responsibilities has been invaluable. 5 years into the relationship and I'm still happy with the service. And if that isn't enough. The team is great to work with. Professional and friendly. Highly recommend.

Don't recommend renting through them since they historically were petty and were a headache.Could…read morebe different now since it's been some time since I dealt with them but I doubt it. Worked with multiple other property management groups, apartment complex, and direct landlords and they are all better than what I experienced with Hills&Homes or what we called Hells & Homes.

Perhaps two stars is too generous. These folks should not be in the HOA mgmt business. I have over…read more20 years of them being the overseers of my complex and I find them unprofessional and at times, rude. I don't always get a return call or response to an email. Recently, they sent a Pkt to us that was intended for another HOA. These are violations not simple mistakes. Reading another review, I see ours is not the only HOA to receive another's mail. I was in the office several weeks ago and one of the young gentleman was in what looked like beach attire and not helpful. The second person,while professional, was dressed to go out clubbing. It's hard to take this company seriously when they don't take themselves so. I wish I never had to deal with the arrogant "TJ" ever again. Now if only my board would move on from these people...

This company manages a condo association HOA. They erroneously sent me the financials and pool gate…read morecode for another complex. Today I called with concern as a nurse that this is like a HIPAA policy violation and to speak with someone on the board. Quincy said he couldn't give me that info. He said if I got mail that wasn't addressed to me to just throw it away. It was addressed to me and it's a bigger systems issue that I now have the gate code and other info. They didn't care. When you vote for a new manager make sure you are aware of this. It may seem like a value but what are you missing

I've had the pleasure of meeting Sheila approx 10 years ago and it wasn't until just recently when…read moreI called upon her for her professional services. I was looking to refinance our property due to the rumored crazy low interest rates. I was referred to another company (Stearns) by a close friend and they offered me 1.01% lower than my current rate. This was a nice savings for me but I was skeptical and wanted to play the game searching for something better. This is when I started reaching out to others I knew. Next was 1.25% lower than my current rate. This was good too but I wasn't done. Sheila came in as the winner by being able to offer me the rate of the day lowering my rate 1.375% lower than my current. I immediately jumped on board. Right away I could tell the level of service and detail that Sheila provides in her profession. I was asked questions I've never been asked before raising my antenna as to why nobody at these other companies asked me these questions. She even took the time to explain a lot of things, and I mean a lot, she basically had to hold my hand at points because I'm not very familiar with these processes and this industry and I ask a lot, and I mean a lot of questions. She was patient, kind and professional all throughout the processes. I greatly appreciate having someone who is knowledgeable, experienced as well as kind to make this process as smooth and seem less as possible. She's now my real estate person, and could be yours too. Don't make the same mistake I did, call her 1st. Next time I know I will. Thanks Sheila. Love my new payment!

Sheila Peterson helped me get in to my first home. I thought it would be a difficult process but…read moreshe made everything easy and took care of the heavy lifting. If you are looking to buy a house, refi or get a mortgage, I wouldn't recommend working with anyone but Sheila! Thanks Shee-Ra!

This review is written for ,Jason Holmes and the star rating is based on his performance …read more I want to take a moment to thank the prue property management team for sending Jason Holmes to my home. Jason conducted an outstanding and thorough inspection, taking the time to address all of my questions and concerns with professionalism and expertise. His attention to detail and commitment to doing the job right gave me confidence that potential issues would be identified before they could become costly home repairs. Jason's professionalism, knowledge, and dedication truly demonstrate how valuable his role is in protecting and maintaining homes for both renters and homeowners. Thank you, Jason, for your exceptional service. Your hard work and commitment to quality are greatly appreciated!

I would not hire them! They will scam you with monthly…read morecharges that you don't need and you have to pay.