I definitely do not recommend CB Solutions. At one point they might have been a great company but…read moremy experience with them was horrible. I first contacted CB Solutions in January of 2019 about basic cleanup of my Quickbooks Online Account. I run a retail business and wanted help with some basic questions about how it was auto-importing. They responded in a few days and we chatted more. They asked for access to my Quickbooks Online so I gave it to them so that they could do a look and give a quote. A few weeks later I had heard nothing from them so I contacted them again. They told me they needed my bank statements then (which seemed odd since it was all auto-imported) but whatever. No word for another few weeks. Contact them again, they finally five me a quote on the March 12th over a month and a half after I first contacted them. Mind you, they've already done some work at this point. They quoted me $2000, and I paid $1000 upfront. I should have never paid them a dime. I ran into constant frustrations of them not responding to me in a timely manner. They never reached out to me unless I contacted them first. They also continually screwed up my books. I kept given them very specific numbers to be added to my Quickbooks or numbers to be corrected, and they CONTINUALLY failed to change them, or would change them to something that I didn't say. Again this was done only after I would log into my Quickbooks and see they had entered the wrong info, then they'd edit it, not tell me they had "fixed" it and I'd go see it a day or two later and see they had done it wrong again. This cycle happened up until April 11th, 4 days before taxes were due. On April 11 (over 3 months since I first contacted them) I sent them an email essentially saying that I was not happy, that my books still weren't done, that a bunch of stuff was still messed up even though I had repeatedly told them to fix the things, and that I was finding someone else to finish my books. They responded almost instantly and told me that they would have everything done by tomorrow. At which point they fixed like the 5 things that were messed up and sent me an email saying they were done within a day. Ugh, why couldn't that have happened back in February! I talked with one of their employees about the email and bill and said I didn't feel like I owed them more due to the fact that they didn't do it in a timely manner, they didn't do it right, and that I had to CONSTANTLY bug them. He said they would talk about the bill and send me a bill and explanation of why they felt I still owed them or didn't. It's now May 1st and I got an email last night that was automated from their billing system saying I owe another $1000 (with a 20% discount due to "delay in service") with no explanation, no apology, nothing. Just a bill and small discount. All this said, I DO NOT RECOMMEND THEM AT ALL! You will be frustrated, annoyed, waste your time, and waste your money. After all that I don't feel more confident in my Quickbooks numbers, I feel LESS confident. I had more of a headache than if I had just spent the time to do this all myself. What a nightmare.

Collaborative Business Solutions, LLC has done the books for my company for about a year now and I…read morecannot recommend them enough. They are always prompt, accurate, and easy to work with. They are very knowledgable and always available to answer my questions or help clarify something. My business is now growing into the State of Washington and they are now helping us navigate through the requirements of paying taxes, etc. in another state. It is a huge relief to know that I have them focusing on these important "back office" issues so I can focus on operating and growing my business.

Love the folks here. Running a non-profit theatre company and they always help s with everything…read morefrom bookkeeping to taxes. Everyone there is great. I heartedly endorse them

Suffice to say a terrible experience. I did not hear from them for over a month. With a very short…read moretime left to prepare my bookkeeping for tax time, they completely dropped the ball and had done very little. If you want more insight into this company I suggest you read the google reviews before deciding on them. Avoid!

This firm was recommended to me in early 2019. I went and paid their very expensive fee and Shelley…read moreCaba complete our taxes. When I asked about the fee I was told it was because they work with clients all year not just to fill out your tax form. I thought that sounded great. Fast forward to Oct 2019 I asked Shelley a tax question and she asked me some follow up questions but never gave me the information requested. I have now sent three emails over a months time and absolutely no response at all. I even called today to check that she still worked there and she does. Also when they did our taxes we had to pay for the first time in over 10 years. I will never do business with this company again.

I have been working with these guys for many years now and I can seriously say, it doesn't get any…read morebetter. Their attention to detail is unparalleled and while always professional, their environment is comfortable. I don't feel like I am dealing with serious money stuff (even though I am because when is money NOT serious) when I am in there. I feel like I am getting advice and amazing service from friends. If you are at all considering someone new for any of your accounting needs, I would highly recommend hitting up Lovett and Corzatt. You will not regret it.

Stunning levels of incompetence. Regularly failed to make filings on time, causing us to get in…read moretrouble with the Oregon government and costing us fines and fees. Sent out our 1099s using the WRONG ACCOUNT - our Independent Contractors all received 1099s with the employer listed as a veterinary service. Sent out incorrect w2s. All while charging EXORBITANT fees beyond what was agreed to. Whenever we caught them in a mistake, they would make excuses, blaming the state, or us, or "we never got that password." According to the state a significant amount of the paperwork they filed for us was incorrect and we owe a lot of money. The state also said that the company could have gained access to everything they said they "couldn't do" with one phone call to them. Fraud? Incompetence? You decide. Just stay far away if you need a bookkeeper.

Maya was able to take us on last minute and got our taxes submitted without an extension! She…read morewalked us through everything and helped us come up with a better plan for next years taxes. We just moved to Vancouver and are very happy to have found Maya, we will certainly be coming back to her next year!

they cost me over 5k to do my taxes, they messed them up so much I had to pay for other services…read moreto fix the problem and I'm still working with IRS as per there completion of my taxes I owe way more than what they showed on the returns, - so I over paid for services that were wrong - wrong - and now I'm paying late fees to IRS from their services. I would never ever use this company again in anyway **and they were not there to help me figure out what they forgot to on my taxes **as I look at the years, I see so many issues and errors, I should have seen before but I had thought they had my best interest but I'm so wrong and should have seen it. I'm paying for it now

I am so disappointed with the problems I have with my 2022 tax return. Both my husband and I have…read moreterrible penalties because of paperwork that was not filed correctly or not at all. As well, communication is the worst. They are expensive, non responsive , and do shoddy work.

We were a start up business and used Liz and her team until our growth enabled us to bring the…read moreaccounting function in house. They were great to work with, professional, timely, accurate and a great resource. Highly recommend!

Liz did a fantastic job helping us with a bookkeeping needs. Very efficient and knowledgeable…read more Definitely will recommend and use them for future needs.

We worked with this payroll company for years, but our recent experiences have been extremely…read moredisappointing. I emailed to find out why we hadn't received our W-2s. Their office had reached out previously to verify the mailing address, and I offered to forward that email because we didn't receive the W-2s until well into February. I then received a call back from an employee who described my email as "very cute." When I asked what was cute about it, she responded in a condescending tone, saying, "Had you looked for yourself, you would have seen you could print them yourself from the portal." Today, I received another call from the same employee. As I answered, she was speaking in the background to someone else about our account. During the call, she repeatedly cut me off, would not let me speak, and was rude, condescending, argumentative, and extremely unprofessional. She even stated she would remove me from the account, despite having no authority to do so. Based on this treatment, I cannot in good conscience recommend this company to anyone.

We are in the process of switching to Rowell Payroll from a large payroll processing company. We…read morehave had nothing but issues with the prior company but we were hesitant to change because we thought it would be a difficult and arduous process. The last mistake they made was so big and really showed us that they had employees that did not know or understand payroll. We reached out to Rowell and upon the first phone call with Jacob, we felt such confidence in this company and felt that they truly cared for their customers. The process to switch has been so smooth and easy. Jacob and Emily have been fantastic - so helpful, professional and kind. We feel 100% confident that they will be able to help us with any issues and we would highly recommend this company.

Dropped mine off, was notified they were ready and was explained for thoroughly how to send in my…read morepayment to the IRS not happy about that but that wasnt their fault, and even explained the best way to pay so I didn't have to pay a fee. Was totally satisfied

NW Accounting & Tax Service has prepared our taxes for well over 10 years. We have the utmost…read morefaith in them. They are personable, extremely competent, caring, prompt, thorough, all superlatives for all their staff.