This was excellent service start to finish. Easy to sign up online after hours. We got the $150…read moreexpedited service. Small claims defendant was served in one business day and all the correct (seems to me!) paperwork was filed and shared. Will be back should we need service again. Thanks!

I hired Daybreak Serving to serve a defendant in a small claims case and the experience was…read moreextremely frustrating. Over a month passed with only two service attempts despite me repeatedly providing detailed information about the defendant's work schedule and location. The workplace was only a few blocks from their office and the defendant was not actively hiding from service. Communication eventually shifted away from actually completing service and toward asking me to remove my negative reviews before they would proceed with alternative service paperwork. My request for alternative service was later denied by the judge because additional supporting information was needed, which caused even more delay. I understand service can sometimes be difficult, but in my case it felt like there was very little urgency or effort despite being paid for the service. I ultimately had to pursue other options myself to move the case forward.

Honest and reliable . I worked with another service company in the area and I was ripped off but…read moreMercuryPDX saved the day. They are knowledgeable and get the job done. Earlier this year, thank you for helping me out on such short notice and doing the service honestly.

We called them to deliver orchids. They went above and beyond the call of duty to make sure they…read morewere delivered and didn't languish out in the sun. I can't praise them highly enough!

This company is a necessary evil. No one wants to use a collection agency but if you do this is the…read moreone to use. They're pricing is upfront and very clear, they replied any questions or concerns quite quickly. This was the first time experience for me and I am very happy with the service that was provided. They went above and beyond to provide excellent service and collection of a small claims debt. All the documents were professionally prepared and delivered. I would say without a doubt if I ever needed to use them again I would.

AVOID AT ALL COSTS!!!…read more PI Services LLC is a HORRIBLE company. Megan and Mark are extremely unprofessional, have no sense of urgency, and will THREATEN you when THEY make mistakes. I paid and sent in my request to have them serve someone on 11/17/2023. Megan didn't even start to work on my file until 03/19/2024, and was finally wrapped up 04/03/2024, almost five months from my initial payment. Throughout this period, Megan missed MULTIPLE of my emails, and I had to always be the one to initiate the follow ups for new information. They then price gouged me without informing me what the payments were for, and requested yet another $40, but not until 06/07/2024. AFTER 7 MONTHS. Mark messaged me directly about this amount, and I attempted to work with them, and see if they would waive this fee, as there was another services I needed, and informed I would use them if they would work with me. Mark then ALSO missed my message, and then sent me a new message THREATENING me if I didn't pay even though he missed the email response I had already sent to him one month prior. While I do understand that the court system moves slowly, it should not have taken this amount of time for them to start the process I paid $340 for, and received such a disgusting amount of disrespect from. There are so many better companies that are out there, that will show you respect, and will actually do the work timely. Save yourself the headache and look elsewhere.

The company responded very quickly to my request and was in touch throughout the process. I liked…read morethat the communication was clear and prompt. However, during the execution of the service, some moments arose: it seems that they did not fully understand how to work with certain institutions. Despite this, the problem was solved, and the overall impression remained positive. I can recommend, although small improvements in personnel training would not hurt.

Very responsive and good communicators. The only reason I didn't give them 5 stars is that they…read morewere late to the appointment.

Used them once a month ago and they were great. Put in an order that was acknowledged on 10/25 and…read morehave not been able to reach them since. No return emails, no return phone calls.

Names were misspelled for plaintiff and person receiving papers despite notifying them by email…read moretwice. Since it's a legal document/process, I expected better communication through the whole process. Even after requesting a phone call, I received an email 2 days later. I will not be using their service again. The whole process took 9 days from intake form to completion.

Professional and thorough services. Great communication and responsiveness. The time line for his…read morenotes kept everything clear. Robert did what he could to help without hesitation and I recommend this agency! With a direct, kind and simple answer, I couldn't ask for a better PI. Absolutely use them whenever in need.

Definitely lives up to his name, "diligent". Extremely thorough, and excellent communicator. Very…read morebusy, but fits you in. Can highly recommend.