Employee refused to remove a theft-prevention tag off of a backpack zipper unless I bought the item…read morefirst. I had my laptop with me and wanted to ensure it fit. The employee refused to help me insisting I buy it first. So what if it didn't fit - as a bigger laptop? I'm supposed to then return the backpack wasting both of our time? I can't stand unreasonable people like that.

A go to place for last minute larger printing needs, last minute personal printer ink, paper and…read moreoffice supplies, and electronics accessories.

Refunded full amount on a faulty printer, after over a year of frustrating use, and facilitated the…read morepurchase of two new printers, taking another old printer as trade-in. Great place for general home office supplies.

Terrible shopping experience and lack of ethics…read more On August 6, I purchased two laptops online from Staples Orem for $579.99 each. The transaction went through successfully, and I received a delivery date and tracking information. However, on August 11, I received an email canceling the order due to "missing information"--which is completely false, as they had my correct address, phone number, and all other details. What actually happened is that they raised the price of the laptops to $799.99 (an increase of $220) and chose to cancel my order rather than honor the price I had already paid, effectively trying to force me to buy them at the new, higher cost. It shows a total lack of respect for the customer and a lack of business integrity. I do not recommend shopping with them. The most irresponsible store I have ever come across.

I had a big online order of some documents I needed to get printed. I called to ask questions about…read moremy order. Very helpful and friendly. They called me when my order was ready! Highly recommend.

I used Fed Ex for the first time for copy purposes and was pleasantly surprised at how helpful and…read moreeasy it was to get programs for a big event printed. I will definitely come back. Thanks Heidi and Sadie for outstanding service!

I've done quite a bit of copy printing here and have always had a good experience. Their website…read moremakes it super convenient to place an order and I love that they have a pickup station option so you can be in and out quickly. The few times I've had to go to the counter, the employees were extremely helpful and nice. The prices feel reasonable, especially for the quality. Everything I've had printed has turned out great. Def recommend if you're needing to print anything off!

Second time I've had trouble with their gift cards, on 6/13. I won't ever buy them again. I'll find…read moresomewhere else to make copies. The employee told me I had $25 on the card yet couldn't figure out how to use it. That's in-effect theft.

Kait may not be manager, but she damn well deserves to be! She is phenomenal and genuinely cares…read moreand extends kindness throughout the entire process.

We walked in to buy a new chair we sat in them to test them out an employee walked past and left…read morethe cart right in front of us then came back about three minutes later and said security has already been called on you guys for loitering guys better leave now we were doing nothing wrong sitting in the and talking at a normal level then got kicked out for absolutely no reason at all terrible experience, rude and got the death stare for multiple employees

Best Buy just delivered our Freezer and their 3rd party delivering service immediately plugged it…read morein immediately, rather than letting the oil in the compressor setting from being moved. When I called to complain and get it replaced they just gave me the run around. DO NOT buy anything with Refrigerant from Best Buy, their delivery people are rushed morons and their customer service people are completely unhelpful.

Recently had a Pioneer CarPlay installed at Best Buy by their Auto Tech Matthew, and I had a great…read moreexperience. He was very knowledgeable and efficient, getting everything set up in about an hour. When my phone was causing the CarPlay to glitch, he was very friendly and helped me troubleshoot until we got it working again. He was also reassuring and had great attention to detail, he was careful not to scratch my dashboard (something I was worried about) and the installation looks 100% professional. He even noticed one of my door speakers was going out and went out of his way to tune them a bit and recommend an affordable replacement on eBay. Instead of trying to sell me on something unnecessary, he gave me some pointers on how I could install it myself and save some money. It's always nice to find someone who genuinely puts the customer first like that. Really left a great impression and meant a lot. Matthew is definitely the guy to see if you need any car work done here!

Honestly if I could give zero stars, I would and I am in the process of finding either a local…read moreprint shop to support moving forward or going to buy a new expensive printer at Costco for use. Over the past few weeks, I have visited this location multiple times to print on a specific type of sticker paper that I have used successfully on three prior occasions. Each time, the process was quick and straightforward, typically taking less than five minutes. However, during my most recent visit, I encountered an unexpected difficulty. The employee on duty was unable to complete my printing request and instead advised me that I needed to place an order. This process took approximately ten minutes to fill out and complete, which was quite different from my previous experiences which took less than 5 minutes to print these items and complete the check out process. The employee stated he has only been working there 2 weeks and that he didn't know what to do. He was the only employee working from Friday night through the entire weekend. I was instructed to return the following day after noon to pick up the order. When I returned, I was informed that the order had not been processed because the staff was unsure how to verify the paper type. While I understand that technical issues can arise, I found the situation quite disheartening, especially given the limited options available in Park City for printing services. I value Staples as a brand and have appreciated its convenience in the past; however, this experience has understandably diminished my confidence in the reliability of the service at this particular location. I asked to speak with the manager and the manger refused to address a customer issue- all around poor customer service. I don't foresee this last Staples location lasting much longer as their poor customer service will be the end of their demise.

The prices at Staples are not good at all - I found the same or similar products on Amazon.com for…read morea fraction of the price. But Trudy was so friendly and helpful that I wanted to leave a good review for her.

Tyler is awesome!!…read more Always willing to help with our print jobs. We've been turned away by other office depots but he always comes through,

I came in to scan some documents; the cost was $6.33, but they charged me $25 twice. I asked if I…read morewould get a refund, and they said it would take anywhere from an hour to three days. At other stores, you get the refund immediately.

I found an angel of a lady behind a counter today who went above and beyond …read more She assisted me labelling and taping up a box for UPS where an ACTUAL UPS drop -off location had majorly flopped . I might never see her again, but I'll always remember her kindness and efficiency . This store has actually helped me a lot over the years and never charged me that much at all! I was telling my son today: when we need to buy office supplies , it might be time to get over here instead of clicking buttons online !!!

I went into the store to pick up some items on my way home from work. Items that I had purchased on…read moreline. I had intentions of purchasing a three hole punch . . . WHICH because of that woman (rhymes with Witch is more accurate) as I needed one. HOWEVER after drinking my Pepsi all night long, I needed to make a trip to the facilities. I was refused access as there were NO public bathrooms! I pointed out that I had just SPENT money there AND a good deal more in the past! All to NO avail! SO I DO have a three hole punch now . . . BUT from Target, NOT Office Depot! I do NOT ever intend to go there again as CLEARLY I am NOT wanted there! So I will respect (something they do NOT know anything about!) their wishes from here on out and NOT bother them again! I will add in closing that I am nearly 67 years of age, hardly a street bum, but I SURE was treated like one being given the bums rush and all! I do want to add that not all their staff is so rude, but when the manager is that AND more, THAT's is SAD! I will add that I have been in customer service since 1975! So I DO know how to take care of customers, and I NEVER treat mine like that character did me! Good bye and good riddance! You'll be happy to know that I will NOT ever bother you again! Please take a VERY long walk on a VERY short pier lady! And I use that term VERY loosely, but I am trying hard to keep this G rated!

Jaelynn was SO patient and helpful. She showed me how to download files from my laptop to be…read moreprinted and laminated since I'm technologically challenged. My order was ready in a few minutes just as I wanted. Thanks!

Maggie was so helpful. She was able to find the correct weight for a paper purchase.read more