I'm so disappointed in the customer service my mother received. She had been a loyal customer for…read moreover 5 years, spending $1,000's and buying all of her oil from this establishment. She's 76 years old and needed a new mod. All she's used in the past was simple mods. They sold her a $120+ dollar model with all the bells and whistles which was much more then she needed and when showing her how to use it the salesman/owner had issues getting it to work. When my mom got it home and the batteries needed to be changed she couldn't get it working again. She called and they told her to return it and they'd replace it or refund her money. We drove the 20 miles back to the store and they managed to get it working again and told her if she had any more problems to bring it back and they'd replace it or refund her money. Again, after the battery died the first time she had the exact same issue so we drove back the 20 miles to the store. They again got it working and refused to replace or refund her money. There is obviously an issue but told her because they could get it working they wouldn't refund or replace it. She's 76 years old! They shouldn't expect her to have to "play around with" a mod to get it to work. If the issue is that the mod is to complicated for her then they shouldn't have sold her more then she needed and once they realized she was unable to operate it they should have replaced or refunded her money but they were very unprofessional and refused to make the situation right. I was stunned that this is how they would treat a long time loyal customer. They've lost any business from our family and I wouldn't recommend giving this business any support. There are better vape shops in town, with better prices and much better customer service. Buyer Beware if you purchase anything from them, you may be stuck with junk that only works part of the time.

These guys were extremely helpful in helping me make a purchase decision! They listened to my…read moreconcerns, answered all of my questions, and got sold me products that I'm really happy with!

Chad has a great Vape selection of vapes and accessories! The best vape shop in Medford! Thankyou…read moreChad!

Never have the simple things I need. Phone numbers wonky, so checking stock at locations ahead of…read moretime is a waste of time. And beyond creeptastic every last time. Goog it.

This is a clean, well-organized store. Very robust selection of vape brands & flavors considering…read moreit's a small-ish shop. Great vibe, friendly staff.

Found this place on Google with 5 star reviews. The store is clean, organized, reasonably priced…read moreand well stocked. Josh, the owner was super chill, friendly and helpful. 10/10, would definitely take my vaping friends here whenever we're in the area.

I haven't been to Ashland in 4 years since I graduated from SOU. I drove back today to visit and…read moredecided to go this smoke shop as I remember coming here years back. There is a huge selection of juices with some great sales on a bunch that I got out of a basket. Great customer service and great prices. I'll definitely be back the next time I visit.

This is a great store to visit. Lots if inventory and I thought Mike was very helpful and pleasant…read moreto deal with, something you would expect from a local shop. I feel his prices are mor4 then fair.