I'm so disappointed in the customer service my mother received. She had been a loyal customer for…read moreover 5 years, spending $1,000's and buying all of her oil from this establishment. She's 76 years old and needed a new mod. All she's used in the past was simple mods. They sold her a $120+ dollar model with all the bells and whistles which was much more then she needed and when showing her how to use it the salesman/owner had issues getting it to work. When my mom got it home and the batteries needed to be changed she couldn't get it working again. She called and they told her to return it and they'd replace it or refund her money. We drove the 20 miles back to the store and they managed to get it working again and told her if she had any more problems to bring it back and they'd replace it or refund her money. Again, after the battery died the first time she had the exact same issue so we drove back the 20 miles to the store. They again got it working and refused to replace or refund her money. There is obviously an issue but told her because they could get it working they wouldn't refund or replace it. She's 76 years old! They shouldn't expect her to have to "play around with" a mod to get it to work. If the issue is that the mod is to complicated for her then they shouldn't have sold her more then she needed and once they realized she was unable to operate it they should have replaced or refunded her money but they were very unprofessional and refused to make the situation right. I was stunned that this is how they would treat a long time loyal customer. They've lost any business from our family and I wouldn't recommend giving this business any support. There are better vape shops in town, with better prices and much better customer service. Buyer Beware if you purchase anything from them, you may be stuck with junk that only works part of the time.

These guys were extremely helpful in helping me make a purchase decision! They listened to my…read moreconcerns, answered all of my questions, and got sold me products that I'm really happy with!

Brendan and Dylan are literally THE BEST! They are both so very helpful every time I come in. ---…read moreDefinitely a HUGE reason I go there. They have the energy and willingness to listen and advise as necessary and almost always have something that's just right for me. Edit: Keyanna is AMAZING! I popped in on my way through town and ya girl HOOKED. ME. UP. STRAIGHT for only $4!

The gentleman that helped me was named Dylan. Phenomenal customer service, very well educated in…read morethe various products, and was very kind and down to earth/patient. 10/10 will be coming back.

What a great find! Went in for some edible's. I'm not very knowledgeable on such matters, but…read moreJersey educated me and helped me pick out what I was after. He truly went above and beyond. Thank you so much Jersey. And thanks for the T And I must mention there was a great selection

Great place. Love the rewards program. Only place a shop for smokes and candy! The staff is always…read morefriendly. Cody was very helpful

I cannot begin to say how grateful I am to have found the crew at this shop. The level of…read morecanna-knowledge is unparalleled and their edible selection is so fun and diverse. There really is something for everyone. The service is friendly and so welcoming with curiosities and art all around the areas of the space. Honestly, I should have know the vibe was there from the A-frame building. The specials they offer and daily discounts on various products make it very affordable to shop here, plus the staffs knowledge of these products will ensure you take home something you will use and enjoy. Medford has a gem on their hands.

The female employee was so enthusiastic & energetic give her pay bump she left a great first…read moreexperience. The male employee that finalized my selection was good vibes & had a great attitude give him a pay bump as well.

Mr.Weedbucks was a very informed weed scientist. I was very impressed! I received the best deal…read moreever in this dispensary. $50.00 bucks an ounce for very high quality cannibis! WOW.

All around a great crew. Knowledgeable and friendly. Best prices in the area. Good selection.read more

Great selection, great prices, and the staff is always so friendly and knowledgeable! I was able to…read moreselect a variety of edibles here. Can't wait to come back!

This place isn't worth your time or money. After leaving a review earlier, I was contacted by the…read moreManger Zack who asked me to give them another try. Zack said he is there often and to come speak to him. After 6 attempts to go see him, and making purchases every time I've went... no Zack or the promised discount.( Not that it mattered). So with all this said I was tricked by Zack to return and speak to somebody who is never there (in my opinion). So I wouldn't waist my time at a place, that in my opinion has a poor choice of flowere for its size, and higher prices than I would expect. Go somewhere else, better bang for your buck..in my opinion

Overcharging. The last couple of times I have noticed I'm being over charged for purchases. The…read morelabels they have show recreational, member and medical. Because I have signed up as a member I get a lower price. Unfortunately I'm being overcharged. Yesterday for purchasing 2 items which were under $10.00 each. Yet I was charged $10.00 each. Shows disrespect to customers. Recommend taking your receipt so you can verify what you are being charged for and what the posted cost is. Buyer beware. Just got a call from the dispensary, they were willing to try and make it right. I appreciate that, it just doesn't change my mind. After looking at Yelp reviews I apparently am not the only one who has had problems as there are several 1-star reviews. I'm sad because they are close to where I live (5 minutes away) and have long hours so regardless of your day you can get in, get what you want and leave. I recommend asking and if the bud tender doesn't know have them ask someone else.

Stopped by cuz they text'd me a Halloween sale. Didn't honor the price cuz of fine print, that was…read morenot actually printed in the text they sent. ORCCP doesn't qualify as state issued ID, per company policy. Last time I shop there. Nothing outstanding about this company & not the norm in the cannabis retail landscape.

Great selection of products…read more Owners & staff are VERY nice & helpful in choosing what you need.

I've been a regular here for a year. Today you wouldn't exchange a shitty tasting cartridge for me…read moreeven though your stock has been weak for weeks. I want to support you and a female owned business but you lost a loyal customer today. I'm Shannon. - you know me.