The nurse helping me was so Rude! Was sarcastic to me the entire time this will be my last time…read morehere! Also! She was so rough with drawing my blood! I've never been in this much pain after getting my blood drawn older lady on the bigger side with glasses and dirty blonde/white hair

I came, got done what needed to be done, and left. I got called in exactly at the time of my…read moreappointment and was out of there relatively quickly. Molly was great! She was very funny, honest, and kind. I hope I get her again next time I have to get blood work done. Before coming in, I had seen quite a few bad reviews and was a bit scared, but after my experience (I've gone twice now), literally everything went exactly how it should have. I think the bad reviews are either a one-off or due to some people being entitled and upset they didn't get their way. Would definitely recommend this location!

I arrived at 9:45 for a 10:20 appointment i had to leave after 10:45 after not being seen.read more

WOW. This place is FILTHY. I am shocked that they provide medical care here. I walked in and the…read moreradiator is just falling off the wall, chairs and walls are dirty. There is literally something slopped on the wall in the picture I attached. Good luck to you if you have to give a urine sample! Take a look at the bathroom. Yikes! I just wanted to leave here and take a hot shower. There is no excuse that this facility should be running in this state. None.

I will NEVER go back, but I am calling the employee about the condition of my arm. (see 2 photos?)…read morethat is my arm after leaving this place. She really jammed it in hard too.....I never had it hurt like that before. Does anyone have a work ethic? My insurance should not pay for this and,, I may need to see my primary doctor, because of a rash that is forming around the bruise, and it is itchy!

This is the second time I have been here to have blood drawn. The waiting room is pristine and set…read moreup in a way where, though small, people are not piled atop one another. The phlebotomist on duty both times I visited was an absolute gem! She's kind, gregarious, and efficient. She's the type of person you wish you could just adopt into your family immediately, even after the needle part (which she's great at!). My only complaint is the wait time, as she seems to always be the only person there. She does her absolute best to get people in and out while still maintaining an excellent standard of care, but the wait would be significantly less if there were two staff members working. Totally not her fault. Overall, I highly recommend this location, as both of my experiences have been wonderful!

Typically short to no wait. Lab technicians courteous and very careful with blood draws.read more

This is my go-to lab for blood testing. The phlebotomist who usually works here is wonderful. She…read moreis calm and comforting and so helpful with suggestions for someone like me who has had some negative blood draw experiences. She recommended that I drink a lot of water before I arrive and she has a table where patients who tend to get light-headed can lie down during their blood draw. This has helped me so much! Now I don't dread blood tests anymore. I have had to go to a different ECHN lab (on Hartford Turnpike in Vernon) while this one was under renovations (until June 2018 I think) and it also went very well. I asked to lie down for my blood draw and was totally fine. The phlebotomist was another very pleasant person and I had a great experience there. I would highly recommend either of these ECHN outpatient labs.

After being denied same day appointment with quest for an infusion two days later. I ran next door…read moreto ECHN lab. They were very accommodating.

The experience with the staff was fine. The waiting room had a girl on her phone playing a game…read more It was very loud and very offensive to the others waiting as well. 15 min of hearing this and all complained when she went in. Should have a no cell phone notice!

I had my blood drawn for physical a week ago. My appointment was today and results are still not…read moreavailable . That is ridiculous!