This is a mixed review. 1. When I called and spoke to…read moreChris, he quoted $180/hr but also said that he believed our issue (pilot lighting on 2 heaters) would take much less time - leading me to believe I would be charged only for the time spent. He made no mention of a min. amount of time or money. So I said "let's do it". 2. When Spencer came to do the work, he was on time, is a lovely person and he got the work done in about 30 minutes. Needless to say, I believed I'd be getting a bill of under $100 based on my original conversation with Chris. 3. I recd the invoice today. $206 for 30 minutes of work! I called and spoke to a representative who said that the hourly rate was $190 and that there was a minimum of 1 hour service hence I owed $190 plus sales tax. I said I was shocked and did not expect this, to which she replied "okay". Terrible communication and lack of full disclosure of their policies. I am only giving two stars because Spencer was great.

Long ago, while living with a family of three generation plumbers in the Rocky Mountains, I came to…read moreappreciate the long hours, the hard work, and the old world hierarchy of master and apprentice plumbers that the trade still uses. We moved to Santa Fe recently and reached out to realtors and our inspector for recommendations to install four mini-splits. Without hesitation, each pointed us to CypressB, and what a find. To my pleasant surprise Chris manifested every facet of my ideal plumber. He is a master craftsman who employs apprentices. His experti shows in the impeccable product. and he's a great guy. Five stars.

We used this amazing company for repairs on an existing well. From the first phone call to showing…read moreme all the details of the completed work they were great communicators. They also did not try to push services and work that were unnecessary. Both gentlemen that came out were very polite and professional. I could tell Calvin was very experienced and he was able to answer my questions in a way that was easy to understand. I give a full 5 star rating and would give bonus if it was possible. The pricing was also very good!!

This team was fantastic. Fast, prepared, arrived on time, got right to the problem, and put their…read morebacks into it. High praise from me. I like problem solvers and Flo and his co-workers met all challenges. Will recommend this company to all.

We've been using Matt Topp since 2015 for all our plumbing needs on a three building property. He's…read morebeen great at fixing problems when they have come up as well as alerting us to things that need future attention. When a real emergency has occurred (such as an expansion tank that recently sprung a leak, sending water out under pressure) he was at our home within a couple hours to take care of it. He's very personable, knows our property well, and we are proud to have him among our service providers.

We called Topp Plumbing and Heating with a boiler problem and even though he was very busy, he…read morequickly assessed the problem over the phone, got the needed part and he and his apprentice, Jeremiah, came out to install it on his way to other calls. We had had a bandaid approach a couple weeks earlier with another plumber, but Matt is the "Real Deal" using common sense and having the attitude of wanting to help people out when he can.

Was quoted $11k to replace an existing air conditioner that had a leaky pan. The unit was quoted at…read more$2000 and labor at $9000! There was almost no description of what the labor was for and when I asked i was told by sales they just deliver the quote not the price. Obviously they didn't want the job.

Our tech, Jared, was on time, polite, knowledgeable, provided photos and explained repairs needed…read more Very happy with his service.

Tim Sanchez did electrical work i needed to put my house up for sale …read more He was prompt and efficient Rates were fair and reasonable

Answered the phone on the first ring and talked with me about the issue even though they were…read morealready booked. Aid he was sorry the accident happened and wished me good luck! So nice!

I called Roadrunner for an emergency heating repair and they were able to send someone our within…read more90 minutes. Unfortunately, we needed a part that couldn't be sourced until the next day when the heating supply company was open, but they promptly purchased the part and came to install it. Everything is working fine now. Props to Monte and Gus for the team effort to get the heat working for us. Both were very friendly and professional. The price was also very reasonable. Very satisfied and will be calling them the next time I need HVAC help.

Gus came out for our semi annual maintenance and he was terrific! The best tech we've had. Very…read morethorough, professional and a great personality. Thank you!

Prompt -professional-knowledgeable and communicates well with clients about what is happening, as…read morewell as, what might be helpful in the future. When they left, I felt I had a good lesson on staying safe. Worth every penny paid!

Quick response, reasonable price, knowledgeable and friendly tech. Only came to do 3 kivas,…read moreended up also addressing a dryer ventilation issue while there.

We hired Art's Plumbing to remodel our shower and to move the floor drain. We were originally told…read moreby Adrian they would work on a 'time and materials' basis of $200 per hour. The assistant plumber was left to excavate the floor and the lead plumber didn't return to the end of the day. (Our radiant heating pipes were damaged during their work.) We were then told that the business owner would need to approve the continuation of the project. Four days later Adrian called to say the remainder of the project would cost $2,600. We opted to finish the project with another local plumber who we could trust. Art's would not be responsible for repairing the radiant floor pipes they damaged because we opted to finish the job with another plumber. We wouldn't use Art's Plumbing again if they were the last plumber in Santa Fe.

Because it's high demand job, they show up whenever they want. Charge whatever they want. I guess…read morewhen I hired 3 yrs ago, they were new. Now, they say I see you tomorrow. And a helper just stands next to him hand over tools and the invoice shows $180 for helper on top of the total charge. O still need a job done but they don't answer phone anymore. I'm sure they blocked my phone number.Ok man, it's plumber's and electrician's world now. Don't take an advantage. You'll be sorry in your life one day. Remember? I even gave you a tip. Bueno muchacho