Terrible communication. They said they didn't have time for me today after I clearly stated what I…read moreneeded and had an appointment. They wasted my time, PTO, and money (paid for 4hrs of parking) just to turn around and leave. This issue falls on the booking coordinator to properly understand and clarify a customer's needs before scheduling an appointment. During the booking process, I clearly stated that I wanted color services to help blend and conceal my gray hair, along with highlights and lowlights. I also explained that I had reference photos because I wasn't certain of the correct terminology. Having grown up around the salon industry, I understand that it is the booking coordinator's responsibility to ask clarifying questions rather than make assumptions about the services being requested. Instead of taking accountability for the miscommunication, the response I received was dismissive and unprofessional. The lack of customer service, accountability, and willingness to acknowledge the mistake has left me with little confidence in this business. As a result, I will not be returning or recommending this salon.

As someone who is not very good at hair-related things, I was so amazed at how easy Jordan was to…read moretalk to. Not only did she somehow figure out exactly what I wanted, but she did an amazing job executing it. The salon itself has such a great vibe and it's in a very cool spot on the southside. Can't wait to go back!

If you have dark hair and want to get blonde highlights, I would not recommend getting it done with…read moreKaylee. I showed how light I wanted to be and she didn't get me what I wanted. She said it'll get lighter with wash. I thought at least the hair is not ugly, but when I got home I started seeing the imperfection especially after washing my hair. Cut is uneven and one side of my head is orange. She said she will highlight my roots too and do a shadow root, instead it didn't seem like she did anything for my grown out toes. Would only give one star if it's not for the owner who offered to get my hair redone and recommended me to get it done with Victoria. I really appreciate that but Victoria is only available during a work day and I have a wedding to attend soon. When I scheduled my appointment, i explained to the person on the phone what I wanted and asked to be paired up with a stylist that could do my hair how I wanted.

I am new to the Chattanooga area and was worried about finding someone to do a balayage on my…read moredarker brown hair. Victoria was ABSOLUTELY AMAZING! I could not be happier with how my hair turned out & price was reasonable for the time spent! Before and after pictures attached. 10/10 will be going back to her before my wedding next year and would recommend her to anyone! Hair cut also turned out great!

I had a haircut for about $17. The lady did an excellent job, and was very attentive. She washed…read moremy hair afterwards and I will definitely be back. My girlfriend is Mexican and gets hair dyed there often. She turned me on to the place. The staff were very pleasant.

First time visit, had a great experience with McKenzie, hair color and cut . Will book againread more

Thank you, Crystal S., for your willingness to help me with a hair crisis while visiting from out…read moreof state! Your flexibility, positivity, and kindness impacted my visit in a BIG way and I am grateful for you!

Stacey does my hair. Love this salon. I was so concerned when I moved to remote area that I would…read morenot find a hair salon that knew what they were doing then I found Dreams they do hair only. They don't do nails, tanning, or anything else that some salons do. So they can actually concentrate on HAIR! Call them I have had several of the ladies do my hair and no complaints with any of them happy customer.

Maria is an excellent hair designer! If you're wanting a good haircut, you should ask for her…read morebecause she's highly skilled. I started by showing her a picture of what I was wanting to achieve. It was a prior haircut I'd had, and I noted to her I realize it won't be exact because each hair designer does things a little differently. Well, Maria cut my hair EXACTLY as the picture looked! This is the mark of a very skilled hair designer. The shampoo part was heavenly. The owner is currently in the throes of remodeling, but if she keeps anything, she definitely should keep those shampoo bowls! You feel the comfort as soon as you sit down I believe from their bowls being the perfect height. Many other salons have low-positioned bowls, which are uncomfortable for the patron as well as the hair designer because the designer ends up having to bend down and hurt her back. The comforting shampoo bowls allow you to enjoy the fantastic complimentary head and neck massage. I thoroughly enjoyed LaBella Salon and my experience there today. Maria and I had a nice discussion on hair trends for 2023 as well as color trends. It looks like I will be back sometime soon for a balayage. I just can't decide now how much I want to lift my hair. Looks like the blonde is calling me, but also would like to try a deep chestnut. Hmmm...I guess we'll see.

Maria is wonderful. She has corrected my color and…read morestrengthened my hair after a poor color job left it damaged. Slightly pricey but definitely worth it! Scheduling is easy and she provides Saturday availability. I just adore her!

I had SUCH a wonderful experience at Hair a Go Go!…read more The manager, Lisa, took thoughtful care to accommodate a challenging scheduling request I made at the last minute for a visiting relative. She was incredibly warm and welcoming, making us feel comfortable at the salon immediately. Liv, my stylist, knows her stuff and really loves her job - and it shows! Her energy is happy, and inclusive. Liv has a gentle touch and offered great suggestions for my cut and color, pulling from her depth of knowledge about all things hair! Definitely recommend Hair a Go Go salon and these two professionals, specifically!

Excellent service from Lisa at front desk-so helpful and responsive. Very friendly and welcoming…read more Mia is a fantastic Stylist and totally recommend her. Fantastic creativity and expertise with short hair. So enjoyable to get my haircut Highly recommend!!!

Go see these artisans…read more I thought I had added this earlier and it sat as a draft. I have been several times now and each time I walk out loving my hair. I always have a cut but sometimes also include balayage and/or highlights or color. Always perfectly done. Staff are fun, helpful, knowledgeable and professional. Lots of atmosphere and you don't want to leave.

It's not just a haircut it's an experience. I won't let anyone else cut my hair! Amberjill is truly…read moreamazing!!! Love her vibe and Everything about this place!

Went in hoping to find a small miracle…read more Someone to help with my fine thinning hair. Left feeling like if found a place to help. But made me feel a bit younger. Loved the experience

Shelby Ann cut my hair for the first time on Saturday, and she was thoughtful, careful, creative…read moreand fun to work with. I was happy with my cut when I left, but we all know you look fabulous the minute you get out of the chair, so the real test is how it looks when you get home and try to recreate the style. That's where this haircut shines. I communicated up front that I'm not someone who wants to spend a lot of time on my hair, and she delivered a shoulder length cut that looks great air dried. I'll 10/10 definitely be back in Shelby Ann's chair.

Jessie!!! What? You are amazing. If the nice cold Sangria that I was greeted by, wasn't enough, I…read moreleft there with my hair was glorious! I walked in nearly dreadlocked up from a weekend of lake hair and I got "Sparkled" with Jessie's magic hands. Great conversation. Lots of laughs. Good wine and an amazing hair cut.

I was new in town and found Jessie and her salon. It is adorable and she is a great stylist. I am…read moresuper happy with the cut and will definitely be back.

A cute little house turned into a salon. I went here for their sugaring services. (one of only a…read morefew that do sugaring). Tiffany is great and explained everything. She was quick and did an awesome job. They have a very unique technique that is really above most. They also have hair stylists as well. I haven't tried those services...yet!! :)