I came here for years buying the same thing and my most recent visit they were out of the wax cart i usually get. I came here 2-3 times a week buying the same thing and i had to go back this time to do a return because the new cart i got leaked in my pocket. The asian girl was giving me a hard time wouldnt even let me pay the difference and get the one i wanted. Was pretty disappointed because after coming all these years tipping their staff every time i come and putting them on to my friends that they couldnt even let a small $30 slide. What drove me off the edge was when she claimed i was yelling and made me test the carts before i left to make sure i wouldnt come back and do it again like i do this all the time or something lmao... crazy and what if my tolerance was low and i got into a car accident while driving home. Like im fine off of what i did but imagine if they did that to someone else who had a low tolerance. It was already made up in my mind when they didnt want todo the exchange and i pay the difference but the ending was just icing on the cake. Trust me bro im not coming back you dont gotta worry my friend. Karma is real read more

I always go here 'cause the WHOLE DAMN STAFF IS HELLA DOPE!! I'm always assisted by knowledgeable weed smokers who actually KNOW what their talking about!! WHich is honestly not good for me lol. Best place to get some premium Herbalage at a low price and not no cheap stuff either. read more

Bad customer service experience. Employees don't greet you when you come in. Employees don't know much about the product. I was told not to have expectations when I asked for a bag for what I bought. Just go to Ohana instead. read more

I'm a regular monthly customer and my experience has always been stellar until today. I just had the worst bud tender experience of my entire life! Not only did he ask me to step aside to help two customers that came in after me. He was also very insulting by telling me "I don't serve you" because he made an error with my order. You should expect someone who claims that he's been there for 3 years would be knowledgeable about the products and prices. There's way too many dispensaries out here with much better service. Do Better!! Referring to the black guy with the braids. Everyone else has been super cool and helpful but unfortunately my experience today sucked. read more

I used to work for this company a long time before they opened the doors to this shop. They also owe me money. I had to stop and leave a review just like the other one because it hit close to home. Bad business people. I did a ton of work for them and they owed me two grand. The male owner is very combative and got mad when I let him know the skittlez he was selling was not real. read more

There is no parking. While spending hundreds you would think you'd receive superb customer service .....but not here! Poor customer service. Reminder: You have a business to serve customers. Treat them right! read more

Seen all the negative reviews smh and had to add . yall sum spoiled ass customers . This is by far the best dispensary in Oakland to me . Best prices ALL of the employees are cool and respectful. Prices are always listed. I've been getting my marijuana here for 4 years now never cheated! I wish they were open later read more

This dispensary was clean and had a wide selection of products. The staffs were friendly and helped when we had some questions. Had to pay with cash (there is an ATM inside) but gave us each a pre-roll for free. read more

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Learning experience, stick to Urbana and Park Social, I have never had issues with those two dispensaries. Make sure you check your bag at Eco before you leave. Picked up 3 products on my lunch break, when I got off not only did I notice that the guy grabbed the wrong flavor/strain, but the seal was already broken. I returned after work to try and exchange for the right flavor and dude refused to compromise at all. He said he didn't think he gave it to me with the seal broken. I was mad cool about it and didn't turn up. I wish I wouldn't have tipped them when I made my initial purchase, but I tipped off of good faith. It's all good they got some quick change out of me. read more

ECO Cannabis - Broken seal - Cannabis Dispensaries Near Me - Oakland, California

Good experience. That staff was very helpful. I came seeking relief from my sciatica, and a staff person helped me make the right choice.

[ Overall ] Went here for the first time to restock on nighttime edibles. Parking behind the store is super convenient. Inside was clean and looked great. Everyone was professional and friendly, from door security to the staff member that helped me. The staff member greeted me, asked me what I need, brought me exactly to it, and even offered her own experiences, thoughts, and suggestions when I asked. She knew her stuff. Would definitely recommend this spot. [ Service ] Professional, friendly, knowledgeable. Got what I needed. [ Environment ] Parking behind the store is a big plus. Inside, the store was clean and looked great. [ Prices ] The price for the product I wanted was the lowest I'd seen among other shops. That was great to see. The high tax kinda sucks, but what can you do. [ Tips ] Cash only, but there's an ATM inside. If I recall correctly, the fee was $2.50, which wasn't bad at all. Small parking lot in the back. read more

ECO Cannabis - Love my edible microdoses. Kiva's Camino line, in Wild Berry flavor - Cannabis Dispensaries Near Me - Oakland, California

I didn't really go through the whole process of asking questions, and finding out what they had. I chose online before however, when I arrived, they informed me of a great deal for a 1/8th on BOGO. I ended up getting three different 1/8th's for $60 out the door. Good stuff to, Fig Farm Smalls and Town Gas. They gave me a veteran discount and told me it's on file for when I return. They were extremely friendly and hospitable. I will definitely return when I'm working in the area. read more

This store used to be upscale and professional. I hadn't been in a long time and was very disappointed and walked out. Ghetto music, unprofessional staff, ghetto feel. I was ignored and didn't feel welcome. It was such a disappointment because it used to be so nice and friendly if an atmosphere. read more

Super good prices and the staff is really nice and welcoming. Would recommend!! 10/10

A bit of a walk from uptown Oakland, but it was a nice sunny day out, perfect for a walk. This is a well-laid-out store. Nice displays on the walls, and a great center display with jars of flower. No budtender necessary if you're just browsing. You can look at and smell any strain you'd like. It's in a jar on the center table, which has holes so you can see and smell each one. You can take your time here without any pressure from a budtender. This is, by far, the most valuable aspect of this experience. They got this part right. The staff is extremely friendly and welcoming. Everyone had a smile and the budtenders all had iPads, ready to help. I respect their business model and how they support local suppliers. Their success helps other Oakland businesses be successful. Keep up the awesome work! read more

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Customer service sucks. Purchased over $360 in products and they seemed bothered I was purchasing a lot because it was on sale. Couldn't seem to comprehend number of units per the sale terms. Had to explain I'm a new shopper to get a promo pre-roll. Headache and frustration. Would rather spend my money where they respect customers. Went home and looked over receipt. They overcharged me $20. They said the total was $20 more than what the receipt showed. SMH I replied to their customer service feedback text I received and look at how ridiculous this place operates. I posted a screen shot. read more

ECO Cannabis - They don't care about customers - Cannabis Dispensaries Near Me - Oakland, California

You can read my previous review and it's still all true. Went in today for some gummies to help me sleep. Security was a breeze and I was expertly assisted by Saoirse. I don't get service like this in high-end wine shops. Honestly, this is one of the best, if not the best, retail establishments in Oakland and beyond. Perfect vibe. Highly recommended. read more

The bad reviews are real. Overpriced and dishonest. There are better places to go! These people have some sketchy promos. They told me the ganja gold prerolls were buy two get one free, which is what it says on their site. I heard the rep ask them for another ganja gold then the person in the back mumbled something. They gave me a Taylor's preroll with less than half the THC then the ones I bought. When I asked why I didn't get a 3rd ganja gold they said the one they gave me was the preroll for the promo. No it wasn't. It says online while supplies last. If you ran out and were substituting something else, say that. Lying for no reason. The prices are way higher than displayed because of tax. They don't have enough employees helping on the floor. I should have went to the place I always go which is NUG Oakland. The tax is already included in the price at NUG. I could have spent way less on two prerolls there that had more THC. I wish I could return the stuff I bought but I can't. I got no recent. The place is cash only so I wonder what other sketchy stuff they do. read more

ECO Cannabis - Why tho? - Cannabis Dispensaries Near Me - Oakland, California

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IRE CARE DELIVERY Is where I go‼ I can just see reading, all the reviews people are not satisfied, with this place and with customer service. How they go about, fixing how they overcharge, people and they, do not do anything about it they just want a review, they just want your money people. Not smart about, what they know about cannabis not someone off the street that hasn't smoked before or hasn't even grew a plant before. Oh, I see is people working here to make them seem like they're, a cool kid now joke. read more

I placed an order online yesterday. Never got a confirmation, email, or text confirming the order. . Nothing. No response at all. Well, never wasting time with this place again. No response at all. Seems how they operate. read more

we had a good experience here. they gave us something like a sample for being a first time customer. and were really friendly. we would go back! they had a good selection of what we were looking for at different prices, and overall we spent less than expected! read more

Where do I begin? From the moment I stepped foot into the door I felt nothing but positive energy. Everyone was so welcoming and warm and I pretty much had the whole place to myself (early bird). I was looking for some pre rolls and a pretty pipe to take back to ATL with me and with Jojo by my side I was successful! Please come visit Jojo he has impeccable customer service and lots of insight on all the products ! read more

ECO Cannabis - Cannabis Dispensaries Near Me - Oakland, California

Always friendly & good products. Been coming here for over a year now. Spacious and relaxed setting. read more

More swanky, less dank-y. This is certainly the nicest dispensary I've ever been to... which I guess isn't saying much because I've only been to 3 other dispensaries but for real this one is world's classier and cleaner and dare I say, more "high end"than the others. You can tell from the exterior of the building that they've got style and flair (just like the nanny) and they ain't afraid to show it with their showroom windows and fancy colored mood lighting. None of that blacked out windows and warehouse floor business I've come accustomed to. Check in was easy and surprisingly friendly. I was matched up with a well-dressed gent who knew his stuff and was really nice about all the changes to my order and questions I had. Due to some pretty severe depression, I'm more of a CBD cat than a cannabis cat and they have some of the best CBD-forward products I've had here. Specifically the mango-flavored jelly cubes. Incredible. Not only the best CBD flavored item I've had, but the best candy type item I've had in my life. Your little add ons will add up quickly and they are cash only so be prepared for that. They clearly label and price everything in cases so there's no confusion there but stocking up here isn't exactly an affordable endeavor. read more

ECO Cannabis - pax and pax pods - Cannabis Dispensaries Near Me - Oakland, California

Usually love this place ... but the hours they post are not the hours they actually keep .. checked their hours of operation and went there and they were not open ... this happened twice. read more

Great shop, but I wish they actually had their prices in the glass displays. Great service is about transparency, speaking to a rep shouldn't feel like a negotiation. My preference is just going in to a shop, choose myself and leave. read more

In the first year of post prohibition era, Cannabis retailers of many strains have sprouted around California. This is a particularly nice one. As the other reviews say, lots of effort has gone into the decor, merchandising and systems. The place looks great. Excellent selection, including hard to find items like Durban and full spectrum extracts. Knowledgeable staff. Excellent quality local flower, good prices and a retiree discount all the time. read more

Great place to shop. great people like Saoirse who made shopping a pleasure. read more

Súper friendly service. Jordan is the man! Thanks for your help. It was fast and he had great suggestions. Walked out pretty happy! read more

I've been shopping at Eco for over four years. It's a good shop, and my favorite anywhere, especially now that Magnolia and Oakland Organics are gone. Eco has consistently good product, friendly and knowledgeable service, fair prices. Great location with dedicated car parking in the back and bike racks right out front. I recommend the flower from Ember Valley and Greenline. I love that they have $5 out the door pre-rolls every day; every town in America should be so lucky.. it's almost like a service to the public health.. why shouldn't it be cheaper and easier to get a decent pre-roll than a bottle of cheap booze? Please keep this up Eco! read more

I use to have so so service in this place; However, there is a women that has a blonde wig and wearing what looked like a bathrobe that provided me service yesterday that was horrible. I will never go back and I would advise no one else waste their time in this place. This lady acts like she is trying to lose money for this place. Message to owners, get this lady away from the customers. You will lose business. There are a few other despensaries opening in the area. I am taking my business to any of them over this place as long as she is there. I recommend others save yourselves the drama and skip this spot. There are too many choices available than to have to put up with service like that.. read more

So lucky to have this place be my local spot. I love how easy everything is. Bud tender busy? Grab a kiosk. Wide variety in selection and it's not too expensive. Presentation is on point. Is that a hanging moss garden in back? Oh ya! Shout out to my man Kevin. Every time I go there he's working those counters. He probably lives here. Kevins always got a smile and direction to point you in depending on what your feeling so look for him in your visit. read more

Old reliable. Affordable options. House brands. Variety of strains. Accessible by bus. Uptown area.

This is my first time at a cannabis dispensary and I would have to say, I'm very impressed. It's like walking into an Apple Store! We were greeted by a friendly gentleman who welcomed us with a smile, opened the door and showed us where to go. The front desk checked us in then asked us if we've been here before. Since we haven't, he graciously explained the process and introduced us to Jasmin who was our "tour guide" per se. She was courteous and professional and asks us what we were interested in. She first took us to smell the flowers explaining the different varieties and what their properties are. She also showed us the different forms of cannabis: edibles/tablets, joints, joint makers, etc. I didn't know these things existed! It's like a nespresso for marijuana! We had a few questions and she was patient answering then all. Needless to say, it was mind blowing to visit this store. I'm glad this was the first dispensary I've visited because it looks like, based on the reviews, that this place is top notch. Tip: They only take cash which they tell you upfront. They have an ATM machine that charges a small service fee which they also tell you up front. read more

A clean, well lit place to get your flowers, oil, dabs, carts, etc from. It's a welcoming atmosphere and all the staff that work here reflect. I already knew what I wanted but I'll ask questions about the stuff they carry the next time I come in since a lot of the reviews mention the staff here are knowledge. These are the types of places I'll make my way back for even though it's kind of far for me. read more

Man, oh man, have I tried with this place. It's in the neighborhood and claims to be community supportive, etc etc so I kept trying but today was unreal. After being sold a cartridge that takes a proprietary battery to use, I tried to exchange it. When I spoke to the first person, she asked, "who sold you this? They didn't make sure you have the battery?" I told her the other floor person did and she did a shot-to-the-head move with her fingers indicating what a dumb move that was. She said she'd speak to the manager. She came out and told me that they couldn't return it. When I asked to speak to the manager, she said no. Um...what? She then told me I could wait in the lobby area but he wouldn't be coming out. I then try to speak through their little order window to try to get the managers attention. I of course raise my voice because I'm trying to speak with someone in the back room. The woman the calls security over (for the record the security guard was pretty nice). Security asks what happened, I told him and he says, "the manager's not in tonight." So the staff lied about speaking with the manager and just denied me my exchange. She also told the security guard, "call the cops if you needbto, but get her out." My jaw was on the floor and I almost started crying. Trying to exchange a $70 cartridge at a shop I go to all the time!!!! Are you kidding me? I said fuck you as I left and she ran to the door to tell me she's banning me. As if I ever would have gone back anyways... Other incidents worth mentioning: - They sold me indica weed when I asked for a sativa reco - There are no experts in the building, so unless you're a weed expert yourself, I wouldn't go in looking for help - Multiple staff have flirted with me while shopping (creepy) Bummer & bye. read more

I have never had a bad experience at ECO cannabis. I have been a customer for several years and they have been very consistent with their customer service and experience thus far. The establishment itself is kept very clean and easy to navigate. I am greeted by staff multiple times when i visit. From security, floor staff, and the budtender at the register, everyone is always so knowledgable, polite, and leaves a positive impact on me as a customer. I like that they have a pretty good collection of QUALITY products, but it isn't so much that you get overwhelmed. Shoutout to Shell, she has helped me several times and is a great asset to your team!! She is awesome at helping the customer, is very approachable, knowledgable, and always has a kind smile on her face. Her aura is a great addition to your space! Keep doing the great work! read more

Such a great experience here tonight, especially with Shell who was amazingly helpful. I brought my mom in because she's been having trouble sleeping. It was my mom's first time in a dispensary, and she has some stigma and confusion around cannabis. Shell did a wonderful job recommending a few products and explaining her rationale. She's so smart, and a true professional. At the end, the team even cheered on my mom and took a few photos with her. I'm grateful that you made her first experience at a dispensary an unforgettable one. Thank you! read more

Good store good prices good product friendly staff wold have got 5 stars if i didn't have to go back and get th joint they forgot to put in my bag read more

I've been a medical cannabis user for literally decades. It was a real shock when it was legalized for recreational and the prices of my medicine went up double (or even more). I had my card renewed this week and found out about this place, new to my neighborhood, so I went to check them out. They really stand out from other dispensaries. Their layout is wonderful, the store feels relaxing, the staff is super-friendly. Their prices aren't any higher than any of the other places I've used, and they waive most of the tax for medical so it's not as bad as it could be. The displays are really cute, I like how everything's laid out like a boutique, instead of having to ask someone to show you what something looks like, it's all out there for you to see, in tastefully arranged glass cases. I will definitely shop here again. read more