Okay so this is my first Yelp review. And I honestly couldn't wait to post this for those of you considering Eco Carpet Pro. First-- this was the best carpet cleaning service I have EVER paid for. We own multiple homes and rental units. All with various types of carpeting and the clean we have just had for our current residence with Eco Carpet Pro was again, the best clean we've ever paid for! Service: We called to set up the appointment and they sent us an email confirmation containing all the info we needed to know about our clean ahead of time. This allowed us to prepare each room and know what to expect. I loved that. No one else does that. Customer service is bar none with Eco Carpet Pro, honestly, these people are professional and very pleasant to work with -- that's hard to come by in the service industry. We have expensive Berber carpeting, not to mention an infant and small animals. At first, I was very concerned with the chemicals being used. Our technician Bobby put us at ease by taking the time necessary to educate us on the products, the process and what to expect afterwards. I was shocked at the knowledge this guy had about not only chemicals, but carpets themselves. Wow, I couldn't believe how much this guy knew. The result: Our carpets look great-- far exceeding any expectations we had going into Eco Carpet Pro! The price is too low in my opinion. For the quality work you get, Eco Carpet Pro should charge more to customers. I'm beyond serious when I say that if you go to any other carpet cleaning service, you're making a huge mistake. If I could give Eco Carpet Pro 10 stars for- quality of work, customer service, price and knowledge I would! A manager from Eco Carpet Pro even called us the very next day to find out how the clean turned out and if we were satisfied. I feel I need to help inform people like me that are on the never ending search for a trustworthy, quality Carpet Cleaning company-- choose ECO CARPET PRO!!! read more

Making the appointment was effortless. Nicole, the dispatcher, was flexible to my schedule, knowledgeable, polite and reassuring. She provided me a quote and offered a military discount which was helpful. The technician was on time and very presentable, knowledgeable and pleasant. He explained the work to be performed, then vacuumed (this is an important step before deep cleaning) and used the very reliable and RX20 rotary steamjet cleaning system (I used to own a carpet cleaning business) and left me with a receipt. The carpets dried by the end of the day unlike other truck mounted systems and did not leave any residue as is common with other cleaning techniques. As a landlord with multiple high end properties, it is necessary to give my tenants a quality and clean home to occupy. To that end, it requires having to partner with reliable vendors. I will definitely use ECO Carpet PRO again. read more

Incredible job! I have two toddlers and nothing could ever really stay clean in our house. Our couch in particular got the brunt end of all the spills and stains that just felt impossible to clean out, and every time I tried to clean it it just left a larger stain just leaving me wanting to cry. I genuinely felt disgusted with my couch. After Perry was done with it though, it looked like new. It was miraculous. He cleaned a few other items and made sure the area was clean before he was done. I'm very pleased with the overall service. Eco Pro definitely takes pride in the services and making sure you are left satisfied. And the bonus is that they use natural and eco friendly products leaving everything smelling great and giving me peace of mind. Highly recommend! read more

Let me just start off by saying, the odds were not in Bobby's favor. The carpets were in distress. Moving in seemed to be fine. Upon the humidity rising, I realized the lack of cleaning my landlord did. It was dirty, build-up, and just awful to feel on your feet. I tried to set up my home, as the Prep email suggested. (I put all toy boxes, hampers, chairs, etc up off the floors) Bobby went above and beyond in my home! I can tell he knows what he is doing!!! They were done in the morning, while I was at work.. I came home to a great surprise. My carpets were clean, looking good, feeling fresh, and COMPLETELY DRY!! I am so glad Bobby and Jaris instructed me and had me set up for success!! Thanks again! read more

Eco Carpet Pro did an AMAZING job on our carpets! We used their service before we moved in to our new home. Perry Williams was the tech that came out and he did a phenomenal job. We had several big stains that the previous owner's furniture had been covering up, but he got them out! He was incredibly efficient and professional and really explained the process to us. He made sure we knew how to take care of the carpets and recommended a spot treatment for every day messes. We loved how the products were eco, pet, and children friendly and that there was no harsh chemical smell or residue after cleaning. I would definitely recommend Eco Carpet Pro to anyone looking for a carpet cleaning service. read more

From my first conversation with Shawn to the great work by Perry this was the best carpet cleaning experience ever. I've tried the others, Stanley, Chem Dry et al but this is the first time I have been happy with the process from beginning to end. Excellent communication, great pricing, eco friendly cleaning products, and a fantastic technician. I have two dogs, and a cat so there is a lot of traffic in and out of the house. The carpet looks new again. I have already recommended them to my neighbors and I will absolutely be a returning customer. Thank you Shawn and Perry for a job extraordinarily well done. Regards, Tabb Lakes Dave read more

Eco Carpet Pro is top notch! Their customer service is extremely professional and they deliver what they promised you they would do. We just bought a house, but the carpet really needed some cleaning. Perry (the lead tech) arrived right on time with a friendly smile and with professional manners. He did an amazing job by giving that old carpet a new look, but he was also very knowledgeable about using the right products. It really showed that he was passionate about his job and that he cared about doing it right. Thank you and I will be using them again in the future. read more

I had my carpets cleaned by Eco Carpet Pro today by Bobby Sears, he had excellent customer service. He went above and beyond by providing me with some personal tips regarding care for my furniture against pets since I have a 6 week old puppy! Carpets look awesome and love love love that the cleaning products they use are green friendly since I have a kid and pets. Will be having repeat service done by them every year. Oh and also was educated on some carpet care, very helpful. Bobby is the best and obviously works for a great company!!!! read more

Needed a quick clean on a condo unit. Initially took an offer from a "low-budget" operator out of Richmond. Things didn't smell right on that one, so contacted ECO Carpet Pro. Would have liked service a little sooner than their schedule allowed, but it worked out fine. Tech Perry W. was cordial, hard working and totally professional. I am not easily impressed, but I was. Excellent, reliable, honest service -- what most of us want. Four stars only due to scheduling delay (1-week) otherwise 5-star performance. read more

I have used Eco Carpet Pro for approximately 3 years now and every time they have done an amazing job. I have a toddler and light colored carpets so you know things get messy fast but once Eco Carpet Pro finish cleaning my carpets look fantastic! I have always had a polite, professional, and pleasant experience when dealing with Eco Carpet Pro whether it is on the phone setting up the appointment or talking with the technician in my home. If your carpets need a clean I highly recommend this place! read more

Top notch carpet cleaning! I had Eco Carpet Pros come clean my carpets Monday morning and I must say I was very satisfied with the quality of work they did. Not only did they get my carpets looking great and clean, they had friendly staff that was on time and very knowledgeable about carpet stains, how to get them out and which method of cleaning would best suit me. I would highly recommend this company to anyone who is looking to get their carpets looking like new again. read more

This is a wonderful company. If you need your title and grout professionally cleaned this is the place to call. We moved to a new house and needed to clean the kitchen tiles and grouts. Perry did an excellent job. I'm really happy with how everything turned out. My kitchen tiles look spotless and new. Very professional staff too. I highly recommend this company and I will use their services again in the future. read more

The customer service was excellent! They called to confirm the day before my scheduled move-out cleaning and showed up a half hour early the day of the cleaning as well. What a nice change from having to sit around all day having to wait for someone to show up. Perry was amazing, personable and professional. He had the carpets looking like new by the time he was done. Would highly recommend this service. read more

I have been using Eco Carpet Pro and I have been so pleased with the results every time. I have recommended Eco Carpet Pro to my friends and they have been pleased with the results as well. The techs have always been friendly and very professional. They have gotten out stubborn stains I never thought would be removed. I highly recommend them. Chris was my most recent tech. He was very nice and pleasant. read more

Both my daughter and I have been using Eco carpet pro for a few years and are very satisfied with their services. I have been fortunate to get the same tech.(Perry) who is very out going, hard worker... and happens to know our son... he has become like part of the family. My husband and him have so much in common.... I will continue to not only use Eco Carpet but recommend it to my friends and family. read more

Shaun was very accommodating when booking the appointment. She followed up as well after to ensure that I was satisfied. Perry was the tech sent to our home for the cleaning. He was on time and very polite. The results were excellent on the carpet cleaning and the upholstery cleaning. I recommend this company and plan on using them in the future. Thanks ECO! Pet and child friendly. read more

Great service! The technician, Perry, was very polite and provided helpful hints for spot cleaning before he left. He was on time and did a great job. Paid special attention to the spots left behind from my cat spit ups. He also took his time, completing the pre-vac, raking, pre-treating spots, and cleaning. Carpet looks great and no spots returned after drying. read more

I used Eco Carpet Pro for first time yesterday, and was very impressed with their professionalism and courtesy. The work was done by Bobby and Jervis. They arrived early, and worked quickly and efficiently. My carpets are old so my expectations were low. My carpets look great now! I will definitely be using Eco Carpet Pro for all my future carpet cleanings. read more

Really great experience with Eco Carpet. We couldn't even get other cleaners to quote our job because it was smaller than what they wanted. Eco Carpet came out and did a fantastic job. Handled everything with care and made our carpet look brand new. We were thinking about replacing it and their cleaning saved us a couple thousand dollars. Thanks so much! read more