I have used Dycarp several times over the years to have my carpets cleaned. They have always done a…read moregreat job at a reasonable price.

DO NOT HIRE...If I could, I would give Dycarp zero stars. Our experience with them has been an…read moreabsolute nightmare. We hired them after a recommendation from our realtor, to clean our carpet for our new tenants. After the work was done and our tenants moved in, they said the carpet smelled disgusting, like dirty water. There is no reason for this considering our carpet is only a year 1/2 old. We have never had pets including dogs inside the house considering I don't like animals in the house. After arguing back and forth, they finally came back out to re-clean the carpet and assured him that the carpet would be cleaned properly. The cleaning technician that came out had the audacity to argue with the elderly father of our tenants, making up lies that we had a dog in the house and that the carpet was old. The tenants assured him that that was not the case considering they had been in the house at least two times prior and the house smelled great and the carpet looked great. The technician spot checked a few areas. Which is far from what we were told they were going to do to rectify the problem. He continued to argue with our tenants saying that he didn't smell anything bad and that he was not told to provide anymore than spot cleaning. This company is extremely unprofessional in there customer service and the work they provide. Buyer beware....do not hire this company to clean your carpet. It will come out worse than when they began.

We had a really great experience with Tidewater Flooring. Frank was our sales guy and he made the…read morewhole process so easy. He helped us pick out our flooring without it feeling overwhelming, and he was super easy to communicate with the whole time. The install went just as smoothly. The guy showed up on time (which I feel like never happens anymore ) and did a really great job. Everything turned out exactly how we hoped. I'd definitely recommend them to anyone looking to get new floors done. Just a really easy, positive experience all around.

10 stars Just call and save your self…read morefor the stress of every other company. I did many quotes that was over $20,000. This company can't be touched PERIOD! HIGHLY RECOMMEND! Now let me finish -Tidewater Flooring delivered an outstanding experience from consultation through installation. Their team demonstrated exceptional professionalism, attention to detail, and craftsmanship. The flooring installation was flawless, and the quality of the materials exceeded expectations. Communication was clear, scheduling was seamless, and every commitment was honored. Our home has been completely transformed, and we could not be more satisfied. Tidewater Flooring has earned our highest recommendation for anyone seeking superior products, expert workmanship, and trusted service. All I can say is Thank you, Thank you. God bless this business and everyone that makes it happen. The Goff's- Virginia Beach

Worked with Ralph Sturchio in home for my sales presentation. Was very professional and provided…read moredetails regarding carpet construction and application. Awaiting installation but would recommend Ralph.

We contracted with Empire Floor to replace the carpet in our Family Room, which is adjacent to the…read moreKitchen. We had as a sales person Dr. Elbert Gaiooer a man who purports to have a Doctorate in Divinity. He lied to us about the contract. We Talked to Leslie Burnett, the sales Manager, about their salesperson and the contract who lied to us about both the salesperson and the contract. The installers, in removal of our old carpet, caused a tripping hazard in the transition between the carpet and the kitchen. We have communicated with an Install manager who has lied to us about the repair of this hazard. The person who showed up 2 hours and 30 minutes late and spoke no English. He also tried to repair the problem by putting down tape where the transition was. They are not reliable and want their money in advance, so there is no recourse for the customer. Do not do business with this company because they are unreliable. The state board of Professional and Occupational Regulation should review all of the contracts this company has entered into with customers. Let the buyer beware. Don't buy from this company. We have since putchased a new transition ($55.99). We will purchase the cement to install it today. Empire Today has not paid for the repair. Edited.

Great service from this locally-owned business. Sammy and his right hand man did an awesome job of…read moretaking care of my carpets. These two were really easy to work with. SInce I need the house treated for fleas I had to take my dog, Bogey, to the vet to get a flea bath while the carpets were getting cleaned and taking a flea bomb. They had no problem...they just cleaned away. I was gone for over two hours and Sammy was able to get the four rooms and the hallways done before I got back. He called me when I was 10 minutes away and kindly waited so I can pay him. My carpets look great, the dog is flea free and I'm back to being an old Filipino man making everyone take off their shoes when they visit my castle.

Sammy (the owner) has a great thing going here and always delivers. His guys are prompt,…read morecourteous,and work hard to make you happy. I've used them several times and they never disappoint. Highly recommend!!!!

Mr. Stanley was awesome. He came promptly and cleaned the carpet of my condo for a reasonable…read moreprice. The carpet looked great. I highly recommend for all you carpet care needs.

Yesterday Heaven cleaned 3 sets of stairs, carpets and 4 area rugs at my house. What an awesome…read morejob. They scrubbed by hand as well and used the carpet machine. A personal touch you do not get from other professional carpet cleaning companies

Good customer service, prompt and personalable. There were my 3rd try in trying to get some work…read moredone. Cleaned up well after themselves.

We worked with Nelson and the team at 1 in ALL General Contractors to complete a whole house…read morerenovation from December 2021 - Feb 2022. They removed a supporting wall, moved plumbing, re-did all the floors (installing carpet and LVP), painted all the walls, installed 3x new bathrooms and a kitchen -- it was a huge project! Our lines of communication were always clear (Nelson was always quick to respond and explain things to this novice!), the job was done ahead of schedule and to the highest quality. I cannot be more happy with the outcome and recommend them enough!