On time, honest, and great attention to detail. They also have amazing customer services. Thanks Eco

Wonderful selection; knowledgeable and fantastic customer service; amazing installers and technitions!

First and foremost, I greatly appreciate their quality craftsmanship, it is truly beautiful work. I would totally use them again for my home improvement needs. They should also get plus points for offer excellent customer service, they are very tuned into their customers wants and needs. They answered all my questions and completely put my mind at ease, and explained to me the process and the cost associated with the job. If you are seeking top-notch quality marble counters, installed by experts who value professionalism and are COVID-safe, these are the ones you need. They are definitely a five star company. read more

I had an amazing experience with Eco Marble and Granite. I had been searching for six months for the correct quality, color and design to meet my specification. I visited at least six granite companies until I finally met this fabulous sales person named Milissa She knows her stuff, She takes time with you. Milissa has been in the business for 15 years or more, she tells you all about the quality , maintenance and any and everything you need to know. The salespersons at the other companies didn't take the time to do this.. Milissa knowledge ,support, patience and kindness made it so much easier for me to make my selections for this project.Milissa came to my home at least two to three times, She never rushed me if I change my mind she'll check into whatever I changed my mind too. She gave me her honest opinion. She also came out doing the insulation checking that everything was going great.The two guys did an exceptional job with the installation of the granite. Everything was put back nice and neat. If you want a great experience with any of the Granite stones go to Econ and ask for Milissa There's no points on this review that could tell you the support that I received from this great person named Milissa read more

We purchased a quartz countertop + install on 5/4/24. The install was to take place on 5/17. Measurements were taken of our existing counter and we picked out the quartz that we wanted. A few days before the install, an office worker called to ask if would be ok to shorten the overhang on our peninsula by 1/2 inch to make everything flow better. We said that would be fine. The original overhang was 2 inches, so, we assumed that we would have 1 1/2 inch overhang. On the 17th of May, the installed came and the trouble started. Issue #1: our overhang was only 1 inch (should be 1.5 inches) which is NOT what we wanted. Issue #2: the seam that was placed intersected the pattern on the quartz, leaving a VERY mismatched pattern. Issue #3: the overhang on the section near our oven was actually almost 2 inches!!! A 2 inch overhang near the oven and a 1 inch on the peninsula looked AWFUL!. Issue#4 : they install the peice near the oven crooked with a huge gap on the cabinets. My wife called first thing the next morning to see how this could be resolved. There wasn't much they could offer us -- just a lot of lip service. My wife asked several times what the measurements were because they kept saying that I had approved a 1/2 shorter overhang (which I had, but 2 inches minus 1/2 inch is, well, 1.5 inches). My wife told them to come take the entire thing away and give us our money back; they would not do that. The only thing they could do, was to have their installers come out on Monday and re-fit the crooked piece and see if there was some way to salvage. When the installers came, even THEY saw it was done wrong. They ended up cutting down 2 inches x 25.5 inches to make it match. Owner came out days later and said "everything looks great". We demanded $1000 back. He said he would meet with partners to discuss, but eventually told us he would do NOTHING. Not even refund us for what was cut off to correct. We asked multiple times for measurements, but they won't give them to us. When we asked for $1000 we didn't even get a counter offer - at the very least, we should get back what they took away from us to fix their mistake. At $80 a square foot we paid $4185 for a counter that we HATE. You could tell when the installers came to fix the issue that they agreed with us completely about how bad it was. The guy (who seemed like he was in charge) even took several pictures and said he was going to bring it up to the bosses the next day. Ultimately, we are out everything we paid to them PLUS the cost to hire a painter to come in a paint where they cut from 2.5 inches down to 1 inch! We felt that $1000 was more than fair ... now, we are going to have the entire thing ripped out and start from scratch again, losing over $4000 in the process. Owner seems to not care at all if his company has a bad review. His response in the end was (paraphrasing) "see you in court". Our experience was awful! We felt lied to, we felt taken advantage of and every time we;ve asked for the original measurements, they don't give them to us. When the owner came out to "review" the work, she asked him again, "does the guy who measured still have the measurements??" and owners response was, "yes, of course - he works for me!" - well, WE haven't gotten them so WE can't confirm what they are trying to tell us, which is that they measured correctly. Be warned and STAY AWAY from this company! Avoid them like the plague! ZERO customer service after the sale, and they clearly don't care that we are not happy. We don't want "something for nothing" - like we told them in our final email, they can STILL come and take back their crappy quartz and refund us, we are going to start over with a better company, but they won't do it. $1000 seems like a small price to pay to make an angry customer go away (on a $4185.46 sale), but I guess they want the entire Richmond area to know how bad we feel that we have been treated. I stilll can't get over the fact they wouldn't even refund us for the actual quartz they cut off to even it out - you can see by the pics that we lost almost 2 inches x 25.5 inches long - blows my mind that they thing that this is (And I quote) "up to industry standards " .. .and "we think your kitchen looks beautiful". Smh .. The owner, Volkan is a complete jerk. Stay away. read more

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Zara was a delight to deal with. The process of deciding on the best granite was easy, i went with Zara's recommendation, she knows her stuff. The install went perfect and their price came in $500 under any other quote i got. Price and organization cannot be beat and the turnaround time was 2 weeks faster than all other companies i spoke with. Will definitely use again in the future at all our properties:) read more

These guys sold us "granite" kitchen counter tops that turns out is actually marble. They did a poor installation (cracked top) that even their own repair man told us was installed improperly. Eco would not come fix it without a signed statement releasing them of any liability. Stay away. read more

Do not hesitate on having Eco Marble and Granite to replace your countertops and sink. They did an amazing job , extremely professional and do a very thorough job with attention to detail. The have an amazing selection to choose from various types of marble/ granite/ quartzite etc. We enjoyed working with them and will only work with this trusted company. read more

So my "parents" work here they are great and have goo rocks. They the best company around. You must get granite here.

Shante and the rest of the folks at Eco were amazing throughout the entire process. The have a tremendous amount of inventory for any budget. From measuring to complete install was only a week, and the quote I got saved me $$$ over the other quotes I had received for same granite. Awesome experience! read more

Purchased tops new granite tops app. 6 months ago had a problem with staining or spotting within minutes after anything is spilled on them contacted Eco Granite about the problem they sent someone out they had to polish with sanders to remove spots and reseal within 2 days tops had stained again this time a company rep came out I think it was one of the owners and told me that the product was a soft granite that was the cause of spotting NOW if the sales person had informed me of this when we were looking we would have picked something different WHO in there right mine would have purchased a product that was so sensitive to staining in a kitchen so with that being said they are not replacing the tops which I didn't think they would they said they would send someone out to polish again after that there would be a charge all I want is a solution for this problem. so I have 6 month old tops that looks horrible took a long time to save for this feel like we have been taken advantage of so with Eco granite be sure sales know what they are talking about ask about the durability because they are sure not going to tell you. Now being a contractor I will give them plenty of free advertisement in my area they came highly recommended by other contractors NOT ASKING FOR NEW TOPS WHICH I SHOULD ALL I WANT IS A SOLUTION AND CAN NOT GET THAT read more

Horrible customer service. Went in with my friend who was looking to purchase a countertop, but the worker who was showing us around kept saying that the things we were interested in were "too expensive" before even knowing what his budget was. I was also looking at samples until another worker stated that they were also really expensive and proceeded to watch me look at samples for 1 minute straight, which made me uncomfortable to the point we were no longer interested. Staff needs to learn not to pass judgment on people based off of how they look, skin color, etc.. read more

HORRIBLE EXPERIENCE!!! Went to the show room to look and the girl was sooooo rude! Kept warning me about price! I was prepared to spend up to 10k on new counter tops but I guess because I was black and wasn't dressed up she assumed I couldn't afford it. My friend was there with me and he was looking at a selection across the room and the other lady warns.."you're looking at some really expensive stuff there!" As if we couldn't afford it. I felt so humiliated and unwelcomed. I really was prepared to buy but the service was so horrible. I almost can't believe this just happened to me. :-( read more

Eco did our kitchen countertops a few years ago. It was a rather large fairly complex set of pieces. The sales staff was very knowledgeable, personable, and professional. Install was a breeze, because they took the time to make a custom temple at no extra charge. The cost was not much more then what Lowes was going to charge for laminate. Was so impressed with them we just placed a new order for our bathroom vanity countertops and was just as impressed. We have several other stone projects planned and will absolutely be going back. Can't recommend Eco highly enough. read more

Company cut one counter top piece incorrectly and installed it for one of our side counter tops and cabinet area. The employees who installed even confirmed it was cut incorrectly and refused to accept our payment at the time. Company offered some potential options to cover up the issue except for doing the job right. Company threatened a lien for incomplete payment when they refuse to do the job right. Would not recommend them at all. If I could rate less then 0.5 stars, it would be this company. Very shady and deceptive business practices. read more

We had the unexpected surprise of having to put in a new kitchen following our recent move to VB. Very stressful with all the necessary decisions to make. We considered the countertops the top priority decision right from the start. We looked at shops locally w/o luck. Our contractor suggested we might want to go to Richmond to this shop where they had large slabs on view in their warehouse. This was the best decision we followed through on. It is so difficult to choose from such a small sample. We made our choice easily and so thankful we made this trip. Seeing what had been our favorite from seeing only the sample here locally proved to be a game changer when we saw this one in the large slab. And their staff was so easy to work with, very friendly and knowledgable--so evident they had been in this business awhile. And the final reward for making the trip from VB was the price. We were able to get the Quartz we wanted for a price we could afford with a quality SS sink exactly like we wanted. They came one week later to do the template and one week later to install. We can not give enough kudos for this business and all their employees we interacted with. read more