I just enrolled into the Eco service membership program. Thomas Ranthum and Jauroop (sp?) provide a very thorough service call. Very professional and engaging. They even diagnosed a problem with the compressor and able to fix on the spot . They were fantastic. Kyle R read more

BREAKING NEWS: ECO PLUMBERS SWINDLES $5K FROM A FAMILY FOR A SHOTTY INSTALL THAN GHOSTS THEM My install on Friday ended up with the sump pump spraying water all over the basement because of a lose fitting. That is an embarrassing mistake. I had to pull it out of the basin to stop it from soaking everything. So now my brand new pump was dry running for a while, not good. Dispatch told me someone might be out to my house by 11 pm, maybe midnight. I declined, that's ridiculous. I was told I was first stop on Sat morning but Mustafa didn't get to my house until after 10 am on Saturday and we had to be somewhere by 11. Someone was supposed to be to my house on Monday to finish and never showed. No communication. Father in law sat there all day. No one showed up yesterday either. No communication. I requested final invoice for my insurance claim. Still waiting on that. I am not satisfied with the incomplete install. I told Mustafa on Sat I am not paying for this stupid hoky club membership and deserve either it comped or canceled. I'm not sure he understood what I was asking. All he did was bring me an EcoFi folder and walked out. Not excited to use Eco ever again so why would I want it? I really hope you guys can make this right. I was warned Eco is overpriced from a plumber friend (he was going to do it for $3100) but I needed it quick and you guys took advantage of it. I work in a heavily competitive customer service industry too and I am full versed in what I have to do when you do a lousy job and need to save face. Eco has done nothing to make this right. There are plenty others to choose from. Skip these guys. read more

I'm a newly single mom, and when the only toilet in my home stopped working, I was in a really vulnerable position. I called Eco Plumbers, and the technician told me I needed a new fill valve and flapper -- a very basic repair. I was then charged $603 for the job. Because this is our only bathroom, I didn't have the luxury of waiting or getting other quotes, but the price felt extremely unreasonable for such a simple fix. The technician was polite, but I left feeling taken advantage of during a stressful moment. I understand service calls come with costs, but this level of pricing is disappointing and doesn't reflect care for customers who are already in a tough spot. I hope Eco Plumbers reevaluates their pricing so others don't end up in the same situation. read more

They were in my house for less than 1 hour and charge me $450 to remove a laundry sink faucet and install a new one I purchased,,,$450 for less than 1 hour. The Technician told me he took $100 off the bill? 54 minutes in the house and $450..why so much? It was a Monday afternoon and not an emergency call. I had a water heater removed/installed last year from another entity and was charged $355 for labor. Aaron Roslyn....you robbed me...why? No plubing service should charge $450 per hour for such a small and basic routine plumbing task. Never NeverNever again...this is a crime. $75 for site visit and $150 per hour...$225, that is reasonable for less than 1 hour in house. Is it because my address is Dublin? I need to understand the rationale Please see old faucet and new faucet below read more

Eco Plumbers Electricians and HVAC Technicians - Old faucet removed - Plumbing Near Me - Hilliard, Ohio

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My in-laws (in their 70's) had an element replaced on their hot water tank. The technician pinched a piece of insulation behind the element causing a slow leak. The In-laws called back, ECO sent another technician that claimed that they needed a new tank and it would cost them $3,500 to replace! How is that even possible!? Even high end tanks are maybe $800, so they can somehow justify $2700 in labor? Get real! Regardless, I found the pinched insulation and had it fixed in 5 mins. It is amazing what you can find if you actually inspect the device you are troubleshooting! These people will try to squeeze as much money out of anyone they can take advantage of. They are either horrible at troubleshooting the problem or just blatantly scamming people. Absolutely no excuse. They commented on my google review (which they remove TONS of the bad google reviews to pad their numbers on google ratings) and told me to call their customer service number. So, I called the number provided. I asked to speak to a representative but was denied because I was not the homeowner that had the work done, I was the son-in-law that FIXED their mistake. They had no interest in speaking with me even though they told me to call them in their review comment? All because I wasn't the account holder for the work. I even asked her if it was okay if the homeowner called and handed me the phone, and she said "no, we only speak with the homeowner." Your customer service line is just as bad as your troubleshooting technicians. What a joke! I can't stress enough to be extremely cautious with ECO and I would strongly advise getting a second opinion if they try to gouge you on overpriced quotes! Lastly, ECO, don't even bother telling me to call your customer service line! I tried that and you guys refuse to chat with me! Apparently I have to get scammed to be that privileged! read more

Eco Plumbers Electricians and HVAC Technicians - This is from the second plumber that said the tank needed replaced and gave them a verbal quote for $3500! - Plumbing Near Me - Hilliard, Ohio

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I have had a truly terrible experience with Eco Plumbers. I blame myself for not getting a second opinion on some moisture from a hot water tank. I took the salesman at his word that replacing the tank was the best option. He also upsold me a water treatment system and what he termed some minor but needed plumbing upgrades. From the start what should have been a one day job is now into week three and today one of their technicians broke the mainline from the street to my home. And the best part, they expect me to pay for it. I don't write a lot of reviews, but consumers need to be very wary of Eco Plumbers. My experience has been expensive and excruciating. read more

I am a Powell homeowner. I liked the tech and the work was done properly but wow do the CHARGE A BUNCH! They had to fix a water pipe in the basement as it simply needed capped off. They also had to replace a shower valve cartridge and I had the part. They provided no partother then $2 copper cap (guess on the price). After talking his original quote down by $100 I still paid $714 for a job that took just over a hour. Eco simply charges too much! That was my experience. read more

Ecoplumbers has continued to live up to their reputation: not the cheapest, but absolutely worth it. Since my first visit with Chris Webster, they've done a full drainage line replacement (to fix a flooding yard), HVAC maintenance, and water heater service. Every single interaction has been friendly, professional, and transparent. They don't just show up and do the job--they explain what they see, walk you through any concerns, and give realistic advice on what to watch for. No upsells. No pressure. Just clear, honest information. Braden Twiss recently came out and did exactly that: walked me through his findings, gave thoughtful recommendations, and left me feeling confident in the choices ahead. Same goes for Will Lewis-Griggs--super communicative and helpful, even pointing out a few things before the work started. Original Review Below: I've always heard two things about Ecoplumbers: 1. They're not cheap. 2. They're worth it. So far, both are true--and I'm more than okay with that. I had a great first experience with Chris Webster, who came out to check on some drainage issues at my new place. He was thorough, informative, and--this part's important--not pushy. He actually listened, talked through all the options, and made sure I felt good about the plan before moving forward. Even better? They got me scheduled in under a week. Most companies would've said "see you in two months." Not here. Work was pending back then--but after multiple completed visits, I can now say this: I'm glad I chose them. read more

I really recommend Eco. I've had several good experiences with their HVAC technicians including Nick P. I've been a homeowner just a few years of a small home built in the 1950's and I wish I had discovered them sooner. I've now signed up for their ECOfi Advantage program that's helps with preventative maintenance and discounts on future issues for plumbing, electric and HVAC. When something breaks, I'm glad I have Eco to call on. read more

Eco Plumbers Electricians and HVAC Technicians - My 9 year old HVAC stack - Plumbing Near Me - Hilliard, Ohio

There was an issue with the way they left my yard, but they made good on everything, so you know they stand by their work. I would recommend them to anyone needing plumbing services. read more

ZERO STARS! You guys scammed my 88 year old father in law out of THOUSANDS of dollars. $2000 to be exact....for a CLOGGED DRAIN. You tried to charge him $6000...and magically you agreed to $2000. My HB saw exactly what needed to be done, did not have the time to do it as he was traveling for work, so he actually recommended to call you. You fixed a clog at our house, in a yard drain for $93. Cause that's what you advertise. Apparently that only applies to people who are not fragile seniors. We tried calling, your office refused to talk to us, would not even agree to 3 way call with my father in law. Then the plumber tried to get him to do all kinds of work he did not need. SCAM POS COMPANY!!!! EDITED TO ADD TO THEIR COMMENT BELOW: HOW WOULD YOU KNOW MY FATHER IN LAWS NAME TO LOOK UP HIS ACCOUNT??? SUCH BULLSH!T Filing complaints with the BBB and the state of Ohio for elder abuse, "financial exploitation of elders", a FELONY. You are NOT skating on this theft! Add'l edit: 3 guys came out, one told him if he didn't replace a (small) tank that was strapped on a wall/ceiling (unrealted to the clog), it would "fall off, hit you in the head and kill you". WTF??? My FIL is a quiet and docile man, he does not embellish. He scared the sh!t out of him. read more

my mom was bullied into a membership that doesn't seem to be helpful at all. In addition every time they show up they give her quotes that seem a bit ridiculous for the work being performed. In addition, they can't seem to fix anything on the first visit.. The 4 hour window they give you is squishy at best and really it is just a sales man that comes out to pressure you into buying the top of the line item and an outrageous quote.. then tells you, he can't fix it now, but someone will be out later. This time they didn't get there till after 4 PM on a friday and were still working at 11:30 PM that night. This is concerning to have strange men in her house to all hours of the night, in a part of the house that she is not physically able to get to. DO NOT USE THESE GUYS. Find a non franchised local company that won't have you paying for their marketing. read more

Another simple ask with end to end failure. Booked 4-8pm appointment several days in advance for a simple Outdoor hose bib. Eco offered free estimate and could do work same day if approved. Day comes and No Show - called at 7:30pm and said they had to reschedule. Nothing like taking off work to wait for a no show. They offered a $50 discount for inconvenience (job hadn't been estimated yet) and booked for next day. THEN - next day they called and said ready at 3pm (obviously i was still at work). Reconnected at 430 and reviewed project. Estimator (Victor) was very nice, but quoted code requirements that were not accurate and landed on an estimate $1500 that was more than double my selected - regular plumbers. I tried someone different due to leaking water and appointment times - guess i need to learn patience. I would highly recommend that if you have to use these guys, book in the morning and price shop. No Pretty presentations and speeches make up for Great Service and Support. I would go with Amanda Plumbing every time - shame on me for not waiting on the best. read more

I paid almost Ecomplumbers almost $600 to replace an outdoor faucet with additional indoor shut off valve. Four years later, the outdoor faucet failed. I called to see if it would still be under warranty. They ghosted me. I hired another plumber to fix it. It cost less than 50% of what EcoPlumbers charged me. Even when overcharging me for the job, EcoPlumbers also tried to upsell me. They claimed my main shutoff valve for the entire house needed to be replaced. I've used it many times since, and there's nothing wrong with it. I will never use EcoPlumbers again. read more

Many of the one-star reviews share a common theme: a technician exploited women who were home alone and seeking assistance. This company lacks integrity. The technician arrived to inspect a bathroom outlet. I was pressured into signing a contract for a $465 diagnostic fee before any inspection. The technician claimed the fee would be adjusted based on the work required. In reality, the repair involved tightening a single loose wire behind an electrical outlet, a task that took only about 30 seconds. My husband had already repaired the outlet before the technician's visit but missed one loose wire. The rest of the visit was spent on unsolicited sales pitches for memberships and other services. I negotiated the price down to $300 and left it at that because I wanted the technician to leave my home. Customer service refused to understand my situation and simply stated, "Well, you signed it," showing no regard for my feelings or personal experience. Furthermore, I received conflicting information from their office. I spoke with Caleb in customer service, who initially said the fee should have been $129, but later changed his statement to $465. The company's website lists their electrical troubleshooting visit between $100 and $200, which is significantly different from what I was charged or quoted. This company refuses to be fair and adjust the total charges to reflect what's on their website, whether it's the electrical troubleshooting fee or an hour of labor. Instead, they made it clear that they have no intention of being morally ethical. If you're a woman, please don't call this company for help! Read the one-star reviews from other women who were taken advantage of and protect yourself. It's completely disappointing that a company would exploit others in this way. read more

ECO came out to my house to give me a free estimate. I had one circuit breaker that switched off & wouldn't switch back on. I'm not an electrician but this sounds like it would be a common & easy problem to fix. The estimate was for $2800. All had to be paid upfront before any work began. I smiled & said, "I'm sorry I wasted your time." To say that they are overpriced is an understatement ! I won't be wasting any more of their time ! read more

Disappointed in Eco Plumbers! My property manager asked this vendor to come, and I don't think I'll use this company again. The Yelp review ratings is very accurate. While trying to figure out the problem, the plumber also came and tried to upsale things to me, tried to pressure me to agree to a very big purchase of over 5000 dollars on the phone on the spot. After Eco Plumbers' technician came out, the line was not clear and I called another plumber who was able to retrieve a lot of items not supposed to be on there. Will not be calling this company again and I urge others to avoid. read more

Ricky was our service tech. He was extremely friendly and knowledgeable. The price on the Internet was $93 and I paid $93. That was a huge surprise compared to other service calls that have come to my house. He unclogged our kitchen drain that I couldn't get with a 25 foot snake. He was done in less than an hour, made no mess, and was professional the entire time. I don't usually write reviews, but all I ever see are negative reviews about businesses. I thought I would write one that was positive after my good experience. read more

Brandon Gundrum was here this morning to clear a clogged drain. He was VERY courtious, and talented. I will be recommending him to all I know!!! read more

I loved the service. Unfortunately the technician had trouble with the installation and wasn't done until 11pm. Not only was this installation hard for me physically because of my disabilities, but imagine the technician not eating or drinking all day, I offered. Is this a policy that they work til done? I feel sad for the technician if this is the way the company expects to treat the employees. I feel bad for customers like me also that need to take care of themselves and their disabilities. read more

Eco plumbers was able to fix our gas leak in the same day so we didn't need to go without heat or water. The prices are a little high but you are paying for quick quality service. They are definitely a great choice if you need immediate service. Their customer service and their techs are always friendly and explain your options thoroughly. We have looked for money saving options but have not found any place that can match the quick response in an emergency. read more

If you would like your new home buying experience completely ruined, go with eco! They completely misdiagnosed our plumbing issue, and call themselves professionals. It's honestly a joke. They didn't even follow up with the health department to get everything inspected before they filled in the trench. Like they are supposed to. A 3 DAY JOB TURNED INTO A 6 MONTH NIGHTMARE WHERE THEY HAD TO DROP THE PRICE BY OVER HALF TO KEEP US FROM GOING TO COURT. This company is a scam through and through who have people who want to be a professional in the trades but are simply just wannabe's. I have so many other issues I could address. if you would like to know more please contact. I'm still sitting here dealing with the same issues we had before they came out and ruined my yard, shed, and did nothing but lie to my face the entire time. They don't take accountability until caught red handed. I had a separate company come out and tell me how awful they did. they should be ashamed read more

Nick Fasanelli with Eco came out today and exceeded my expectations! He was professional, thorough, and careful while servicing my home. I just got an annual contract with ECO, and I wanted them to fix a leaky faucet, a slow bathtub drain, and flush my two water heaters. While Nick was here, he informed me of a few issues with my plumbing and estimates in case I wanted to have them addressed. Nick was as meticulous and thorough as anyone who has ever serviced my home. Because of my contract, the total cost was zero!! Thank you, Nick. Great job!! read more

I keep hearing on tv that they are there for you when you need them. I have called twice with emergency issues concerning water and or electric. I was told they could not help!! I did find Atlas Butler who was here in less than hour. Call them instead. read more

I was underwhelmed by my recent quote from Eco Plumbers. I had clogged my kitchen drain and did some undisclosed damage to the pipes under the sink. It was very easy to set up an appointment over the phone, and the service tech was also very plesant. However, they try to upsell you on EVERYthing. The tech peeked under my sink and then wanted to see the water heater. For a leak? So the first quote they presented me was to replace my water heater. Again, called for a leak, so an issue with water LEAVING the sink, not anything remotely related to hot water. I was also quoted to replace the drainline, and replace all of the pipes under the sink. Snaking would be extra. So the primary quote to fix the clog and replace the pipes and water heater was $5000. Replacing the under sink fixtures was $1100. There were 3 liability waivers - one for turning off the water to the house, one for snaking, and one for, actually, I can't even remember. Cost to repair the eroded gasket under the sink from another company? $200. Again, I appreciate the quick and professional service, but the upsell on entirely unrelated "problems" was not helpful and didn't come close to actually fixing the problem. read more

Great work and great customer service. Everyone was friendly and professional. We originally had them come to update some plumbing, and then, because we liked them so much, we hired them back to replace our AC and furnace. Highly recommend! read more

I have dealt with this company for the last time. Very aggressive sales tactics from plumbing and HVAC technicians worse than a used car dealer and fear mongering. Prices are outrageous. Quote for new HVAC was double the cost for the #1 best unit from a reputable company. read more

Wish I could give them a zero! They quoted a price, ended up charging us $6,000 more than that price, even were aware it was a disabled veteran with limited extra income. Told us we had no other options when it came to telling us we needed to pay more. They ended up destroying our basement floor "by accident ", and had to fix it, we were stuck with them in our home for over 12 hours, maybe they should do more extensive drug testing. I felt like we were backed into a wall to make a bad financial decision and they provided far less than experienced service, like they had no idea what they were doing. Please hire someone else, it's a nightmare with them! read more

Easy to set an appointment and they were able to come same day. Excellent communication by phone, text, and email. They send you a photo of their rep who is coming to your house, which is a nice perk. You also get a heads up by email, text and a call when they are on their way. I had sewer line issues that were taken care of in 3 visits in 2 days. With their camera, I was able to see into my line, and everything was explained very well. Each rep was very personable, knowledgeable and professional. Great experience, wonderful customer service, and I highly recommend. read more

absolutely not investor friendly. so I decided to have my client that owns the home I'm helping them sell to calls they still charge a deposit to the homeowner to come out if it's listed for sale. we are not calling you out for quotes. we have them out there today and they can't perform the work. we are calling another plumber out of the phone book to replace a ptrap under a sink. this place is garbage. read more

This below picture was my wife's post, I haven't been able to leave a review until now. Your technicians made us feel that we were entrapped into spending more money than what was originally agreed upon. Our original agreement was for $7,500 for a line replacement. When they came out they knocked off $1,400 because they did not need to dig up the sidewalk, however they could not remove the old line even though they had already cut the line which meant they had to bore under our house for a new line. This was not in the original agreement and cost us an extra $4,900 which put us over budget for this. I asked if there was any other avenue of approach such as just a line repair but was told no. It was either pay $11,000 or not have water. This is absolutely unacceptable. Additionally when boring under our basement, they tore an additional line to which they said that they would just eat the cost like they were doing us a favor to make everything better. read more

Eco Plumbers Electricians and HVAC Technicians - Plumbing Near Me - Hilliard, Ohio

On time for appointment. Friendly, well trained AC tech earlier this week when our AC was not cooling. Big change coming.... New HVAC and an electric water heater which was apparently also leaking and the bottom was very rusted. Arranged for financing on the spot and the work will be completely done this coming Monday. Can't recommend Eco Plumbers enough. Great experience so far Highly recommend read more

*******update!!!!!!!!! please ingnore earlier update dated today!!!!!!!!!!!! why, i don't know, it was not posted until today!!!!!! *************** current review. correct review******* today lance and joe, csi technicians, came to my house and fixed my problem!!!!!!!!! could not ask for more. all past reviews are to be ignored!!!! csi did a great job. my hat, tips, is off, to them. noah, ross, and lastly arron were wonderful in correcting my problem. if ever i have a heating/air-conditioning, plumbing, or electrical problem they will be the first i call. they did a wonderful job!!!!!!!!!!!! wishing them the best!!!!!!!!! bill read more

Nice try Aaron . So let's start out with I spent the last 40plus years working in the HVAC field I've worked with plumbers electricians and every other trade.So when I called your company on Tuesday and was put on the schedule for Wednesday but was rescheduled for Thursday I didn't have a problem.So Brian showed up on Thursday and decided he didn't have the right bracket to reattached the sink to wall so he came back on Friday had to leave twice for two hours Total work time 5 hours.He said the total was 1627 but your company had already charged 550 to my card =2177 to change a drain and put a T in the wall -seriously! read more

They were quick to come out but quoted us $2300 for a septic smoke test! Total rip off, if it's you have a non emergent issue, I would not call these guys. The service for that just does not cost that much. Even the next most expensive quote we got was half of that. What a waste of time. read more

Abismal customer service from Eco Plumbers. Was told that they could conduct a plumbing inspection on a home, said they would call the seller to gain approval, then told me four days later that they would not call the seller because the seller is a company. Sorry, but a LOT of homes are bought and sold by companies nowadays, so get with the program. As a buyer, I have a tight window for inspections, and Eco Plumbers wasted a large portion of my window. If you want details and a straightforward response, do NOT go with Eco Plumbers. read more

This place is a joke. We had a scheduled install for our kitchen. Everything is ready and torn out - therefore there is ZERO water in the kitchen. We were given the time window of 8am-noon. They call at 11 and cancel because of their 'emergencies'. Yet when I've called in the past for an emergency, I've been told they are 'too busy'. So you cannot win with them. Schedule? Cancel for emergencies. Emergency? Too busy for you then too. Even told the person its basically a scheduled emergency due to no water and basically was told 'too bad'. Service was supposed to take place on a Friday and the 'soonest' they have is Monday. Don't call them if you actually want them to show up. read more

Eco plumbers installed a kitchen faucet which I had purchased. They also replaced two shut off valves going into the sink. $1400.00 for the shut off valves and about an hour of labor. I think I got fleeced. read more

ECO is not a 1 and done visit. 1st appointment scheduled between 8 and noon on Friday for stopped up sink. Called to check at noon and was told they would be there soon. Technician arrived around 2 but was unable to resolve. Was told another technician would be there first thing Saturday morning with a camera and would hydroblast to resolve issue. Later that day recieved a text from ECO for an appointment between 8 and 9 Monday morning. Called again and was told no availability for Saturday. Monday would be the soonest. They did offer a $100 discount. Technician arrived around 930 ran camera to find blockage. From there I could choose hydroblast or pipe replacement, neither of which he could do. I believe he was the salesman which was later confirmed by the technicians that came later. He did not recommend the hydroelectric as that would be a temporary fix. Showed me "issues" with the piping drop and elbows and recommended that be replaced to permanently fix the issue. He said someone could be there same day. I had to pay half up front to guarantee my appointment same day. 2 more technicians arrived around 4. They went to the basement and reviewed. Said drop was fine but the clog was at one of the elbows and they would replace the pipe and elbows with different degree to improve flow. No need to replace piping under sink which was included in the quote.They cut the pipe and "greasy goop' went everywhere. Wall; furniture, and floor, none of which they covered . The prior tech and I moved the couch and I removed the area rug. I took them a large trash can down to use. They did offer to clean the wall, but didn't do a very good job. They still wanted the remainder of the price quoted enenthough all the work quoted was not done. They called their boss and knocked off $200. Overall the technicians were friendly but the process is very disjointed and drawn out. Also left a mess to clean up. I would not use again unless something happens with the pipe they replaced as it has a warranty. read more

I requested plumbing service today with Eco Plumbers. They advised a technician would text me 30 minutes prior to arrival. I waited from 8:00 a.m. to 5:00 p.m. only to receive a call at 5:00 p.m. stating they had no technicians available. During my wait they sent a text asking customers to change non-emergency appointments for a 50.00 credit, clearly overbooking their customers. I own 30 doors/rentals. Their loss, I will never consider them again. They wasted my entire day! I called during the day to get status and at one point their recording said "nobody to answer the phone at this time". I would not recommend them. They are too big, like calling a call center. First impression is lasting impression. read more