Mobile Wash Spa was super easy to work with, very fast,…read moreefficient, and friendly!! This is the cleanest my car has ever been!! And they even cleaned the spots I didn't think were possible to clean! Amazing job and definitely recommend!!

Amazing job by them!! Extremely punctual. Phenomenal communication. And beautiful work done. My…read morebikes and my cars have not looked this clean in a while. And on top of that, they were able to come out within 24 hour notice - they were the only company to respond to me since I sent the message pretty late. 100% recommend using them over any other mobile detailing place in the DMV!

It's an automated car wash what kind of stuff can you really say about it? But in this area being…read moreable to wash your car for nine dollars and have it be decent is actually a pretty good value. It's not one of those places where when you get done there's a big rack of vacuums and air hoses for you to finish the interior. But if you're just looking for a place to wash off the salt and give it a nice shine it does what you need.

Fast, easy, inexpensive. Perfect for the winter wash after each snow/road treatment storms.read more

I had an amazing experience at Flagship Car Wash. I chose the Deluxe exterior wash for $25, and it…read morewas absolutely worth it. They did a great job getting all the salt and snow off my car -- it looked noticeably cleaner and refreshed afterward. The process was quick and efficient, which I really appreciated, and the overall experience was smooth from start to finish. I'll definitely be coming back again.

Very disappointing experience. I paid $36 for a car wash on Saturday and honestly wish I had just…read moregotten the exterior wash. The interior was poorly done. The back seats were not vacuumed at all and there were crumbs still all over the front and between the seats. They did not remove the weather mats to clean underneath. There were several employees working on the car ahead of me, but for my car only one person barely blew out the dash and half wiped the windshield. She seemed more focused on watching others than working. Then two others quickly wiped the sides and left. The back was not wiped at all, the doors were still dripping, and the side mirrors still had water until I asked. I was here a few weeks ago and they did a decent job, but this visit was a complete disaster. Definitely not worth the price. Buyers beware.

Chas is amazing and does great work! Thank you for helping with the scratches I had on my car. The…read moremost reasonable price I've found.

Reached out to Chas this past weekend (Saturday) for a last minute appointment on Tuesday for a car…read moredetail. Quick response and showed up to my house on time. He did an amazing job with my car. I primarily have a lot of hair in my car because of my dog. I appreciate the details of degreasing my engine and using clay bars (because not every detailer does). My tires were the best part. Chas is incredibly fair with pricing and got the job done in about 3.5-4 hours. Highly recommend.

Took an hour waiting in line, and while the line splits into 2 to make cars go through faster, the…read morecar ahead of my line was stationary for over 30 minutes for an unknown reason. Prices were expensive for a standard car wash, but staff were nice. I chose to drive my car through the wash instead of getting out and letting an attendant drive it, and the attendant kept staring at me and giving me weird looks the whole time. Won't be going back.

Absolutely the shadiest company that refuses to take responsibility for damaging my car! I've…read morecontacted the better business bureau to report the damage and they still haven't taken responsibility!

Kensington Auto Clean performed a phenomenal detail on my 2021 VW Tiguan. My daughter became car…read moresick and vomited and the car smelled horrible. They took their time to clean the vehicle inside and out. My wife and I fell in love with our vehicle which has a showroom shine. The cost of the work performed was a great value! Outstanding work and we will be returning!

We have taken several cars for fast, impeccable repairs (matching 5 year old, custom paint, no…read moreless!). Zero judgement on the things we've done to need their service, and we are always met with kindness. We've suggested them to family and friends, all of whom have been thrilled with their work. 5 stars all the way!

Very clean and easy carwash, the people here are nice and do a good job! Always a good selection…read moreof air fresheners, and scents for your car as well.

They just don't do a good job. Perhaps better training would help. And the levels of service are…read moreincomprehensible and impossible to distinguish. They are rigged to force you to choose the most expensive one so that you get a good cleaning but you still don't.

I wish I had read these reviews before signing up for their monthly unlimited plan. I go because…read moreit's convenient and they have locations near work and home. I try to go as often as possible to get my money's worth, but it's a commitment. I just went this morning to their Kensington location -- overall, unimpressive (again). I've been to both the Kensington location and the one on Rt. 7 in VA. Both have very weak dryers. I always have to hand dry, if I have time, but that adds another hour if I include vacuuming. Otherwise, water spots on windows and chrome accents are a given. Some of the staff are nice enough, but they literally don't have any contact with customers unless you're signing up for a monthly plan or have difficulty getting the gate open. I did have one experience where I had to go to the bathroom really badly. The attendant at the gate said to go in the building. A woman stopped me and said restrooms are for employees only. I pointed out that her coworker had just said I could use it, and that I needed to go very badly. She still refused and hardly seemed sorry. There were no other businesses nearby I could use (mostly car body shops and industrial offices). I told her that if she did not make an exception this one time, I'd have to urinate in my pants or on the side of the building. She just shrugged, and I just watered their shrubs. It was a little demeaning but not as bad as urinating myself. One other negative experience with their staff, this time at the Rt. 7 location, occurred when the attendant yelled at me from across the parking lot to move out of the vacuumed parking space to dry my car. I told him I wanted to dry my car before vacuuming because I didn't want water spots, but that I'd be using the vacuums soon. I added that I wouldn't have to if their dryers worked properly to begin with. He instructed me to park in the spots without vacuums. My question is, if the vacuums are in such high demand, why not install vacuums in the spaces that don't have them. I also would have been more receptive to move if he had come over politely and explained that there was high volume and would appreciate it if I would move my car as soon as possible; or better yet, helped me dry my car so I'd finish faster and then vacuum. All of this would be tolerable if the wash was at least top notch, but it's far from it. The bottom of my doors are always left dirty, and I drive a high SUV, so it's not like the wash cloths on those rotators and water jets can't reach those areas. Overall, there just isn't anything special about this chain, albeit I've only been to two separate locations. Some of their competitors have compressed air that you can use to blow debris from tight places where the vacuum can't reach, like cup holder crevices, air vents, under the hood leaves, etc.; and some even offer reusable drying clothes. I guess if bathrooms are too much to ask for, these other "perks" are a bridge too far. I will be moving to VA soon and my experience has not inspired loyalty. I plan to cancel my membership soon thereafter -- there are just too many better places to have to put up with staff attitude, lack of basic customer services, and mediocre washings. Also, I'm even less tolerant of businesses that ignore customer complaints on social media, as this one appears to be doing with many customers on here.

Purchased yearly plan $238.00. Location of business was quite convenient…read more Was told I could pause service if I was traveling or on vacation. Purchased plan in March 2025. TODAY I requested a 1 month pause in service..............I was told by Devin, "YEARLY PLANS" cannot be paused. HUH?? Oh well they are NOT THE ONLY GAME IN TOWN. The service was very good. Vacuum area is wonderful, however lying to customers has never been a method to increase business. Be careful......................Make sure you understand

Had a fantastic experience. The team was welcoming from the moment I arrived. The service was…read moreincredibly quick, taking exactly the 45 minutes they advertise. It's super convenient and easy to access, located right on the first floor of the Westfield garage. ​Most importantly, my car was left sparkling clean. It was a great bang for the buck! A special shout-out to Gabriella, whose superb work on the ex/interior made my car feel brand new.

2.5 hours for a TOTAL detail $300. Inside, outside and engine compartment. They did a great job…read moreand it was easy to kill the time at the mall. They close at 6 so make sure you are back.

Despite of the negative reviews, I took a risk and took my car in for detailing and a quick wash…read more An easy clean that turned into a complete nightmare! My interior wasn't dirty to begin with, nothing that a few wipe downs and vacuuming couldn't fix. My main concern was the trunk lining of my car with the debris and grime that have accumulated over time. Tahalia was pleasant and told me not worry about anything. I dropped my car off at 5:45 p.m. and left for dinner. I came back around 8 p.m. to check on my car and the exterior looked good until I noticed a hard droplet of some type of cleaning product on the hood area (it wasn't there before). It was tough to get it off that I thought it was going to chip off the paint! I was told that it was going to cost extra to buff it out but why? It wasn't my fault to start begin with. I proceeded to the trunk area and it was still dirty! I gave them another chance to get it right and walked around the mall to kill time. I came back around 8:40 p.m. anxiously checked my trunk again and it looked better from before but the backside of my car had water and debris from cleaning the linings. At this point I'm upset and frustrated. A guy had to scrub it with a hard brush to get the dirt off and pat it down dry. The linings now looked stained and spotty and honestly it was too dark to see if it completely came off. I checked the inside and the right side of backseat had dust. The backside window had specs of dirt from the inside. Again, two of their employees had to fix these issues. It was close to 9 p.m. and I understand that everyone just wanted to go home but this all could've been avoided if the job was done efficiently. They had two other cars along with mine that had issues as well. I was told that the gentleman that handled my car (I believe his name was Keith) was let go early to go home and didn't finish the job completely without letting anyone know. Why didn't they do a routine check to make sure the job was DONE? Miscommunication or not it's still not an excuse. Tahalia apologized more than once and gave me a discount voucher for my next visit. She was professional throughout the whole process but I'm not sure if there's even a next time after my first time nightmare experience. I'm scared to check my car in the daylight especially the section where it had debris from cleaning it. The only reason I'll be back is to have them fix the stained section they left but otherwise I will have to take my business somewhere else.

This place charged me $320 to perform what is supposed to be a complete detail of the car. When I…read morearrived to pick the car up I even tipped the counter guy for the team bringing my total to almost $400. When I went to get the car though I noticed numerous areas that had not been touched (cleaned) several locations on the car were still filthy. I went inside to discuss this with a team member and he came out and kept spraying, spray wax on the car and rubbing it off stating the dirt on the hood was under the paint. This is a 2017 Toyota Highlander. Do you know what the odds are of the paint job being faulty from the factory and only being noticed 3 years after owning the cart. ASTRONOMICALLY HIGH AGAINST. In fact the marks on the hood are not under the paint. They just needed to be cleaned prior to spraying more and more wax over top of them. The interior was not fully cleaned either and there was considerable dog hair, dirt and debris on the instrument panel and the cup holders and the dashboard. THIS COMPANY SUCKS! They are not worth your time and money. Look at my photos, would you want to see this in your car after spending almost $400? As a last resort I called the corporate offices 6 times over a 3 hour period after leaving the location, even leaving a heated voice mail message about how frustrated and unhappy I was. NO ONE EVER CALLED ME BACK. Do yourself a favor and say away from this company.